Datto SIRIS

Datto SIRIS

About TrustRadius ScoringScore 8.3 out of 100
Datto SIRIS

Overview

Recent Reviews

Datto Review

10 out of 10
April 30, 2021
In our organization we use Datto personally for our company and we also resell them to our customers. Datto addresses our backup needs. …
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Datto is good for small business

7 out of 10
November 21, 2019
I've used Datto to backup the entire enterprise, all servers and data, and sync it to the cloud. IT are the only ones with access, but it …
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Verified User
Technician

Datto - Good, but not all dat

5 out of 10
November 19, 2019
We utilize an onsite Datto appliance for local backups of our physical and virtual server infrastructure with offsite transport to Datto's …
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Verified User
C-Level Executive

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Awards

TrustRadius Award Top Rated 2020

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Pricing

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Datto SIRIS

Datto SIRIS

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What is Datto SIRIS?

Datto headquartered in Norwalk, Connecticut offers cloud backup, disaster recovery, and continuity services.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.datto.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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What is Backblaze Business Backup?

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Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is Datto SIRIS?

Datto SIRIS is a BCDR solution built for MSPs to prevent data loss and minimize downtime. Utilizing a cloud-first approach, MSPs can offer their clients local backup and recovery with a cloud-based repository and full disaster recovery in the cloud. All of this administered from a multi-tenant cloud portal that allows MSPs to view, manage and recover client data from a single interface.

The vendor states simplicity is a guiding design principle for SIRIS. From deployment flexibility that spans a software-only implementation to hardened backup appliances, MSPs can implement the solution that fits their client’s requirements. SIRIS cross-platform support enables MSPs to protect their client’s data anywhere it lives, from physical servers to virtual machines running Windows Server or Linux.

Features include:
• Inverse Chain Technology™ for reliable backup
• Patented ransomware scanning
• Patented Screenshot Verification for recovery assurance
• Recovery Launchpad for failproof recovery
• Patented Fast Failback™ to the primary system after a disaster
• Instant virtualization recovery, local or in the cloud

Datto SIRIS Features

  • Supported: Hybrid Virtualization
  • Supported: Cloud & Local Storage
  • Supported: Cloud & Local Backup
  • Supported: Cloud & Local Virtualization
  • Supported: Ransomware Detection
  • Supported: Screenshot Verification
  • Supported: Flexible Deployment
  • Supported: Multiple Retention Options
  • Supported: Encryption
  • Supported: Cloud Deletion Defense
  • Supported: Rapid Rollback
  • Supported: Fast Failback
  • Supported: File Restore
  • Supported: Bare Metal Restore
  • Supported: Backup Insights

Datto SIRIS Videos

Disasters come in many different forms. With Datto Continuity, MSPs get everything they need to protect business data including 100% confidence in your backups, ransomware detection & recovery, Restore options for any disaster scenario, and more!
SIRIS Explainer

Datto SIRIS Integrations

Datto SIRIS Competitors

Datto SIRIS Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is Datto SIRIS?

Datto headquartered in Norwalk, Connecticut offers cloud backup, disaster recovery, and continuity services.

What is Datto SIRIS's best feature?

Reviewers rate Support Rating highest, with a score of 7.7.

Who uses Datto SIRIS?

The most common users of Datto SIRIS are from Small Businesses (1-50 employees) and the Information Technology & Services industry.

Reviews and Ratings

 (83)

Ratings

Likelihood to Renew (1)

10.0
100%

Usability (1)

10.0
100%

Support Rating (20)

7.7
77%

Reviews

(1-25 of 31)
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September 02, 2021

Unreliable device, bad Technical Support

Jon Daley | TrustRadius Reviewer
Jon Daley
Owner
Lime Daley (Information Technology & Services, 1-10 employees)
Score 1 out of 10
Vetted Review
Reseller
Review Source

Likelihood to Recommend

I think Datto is an appropriate choice if you have an IT team that is used to monitoring everything manually with MSP dashboards and the like and so can notice failures manually. They are not good if you want to only get notifications via email or text when the backup fails and not think about it the rest of the time.
May 15, 2021

File Protection for Small Business

Verified User
Executive in Information Technology
Information Technology & Services Company, 1-10 employees
Score 9 out of 10
Vetted Review
Reseller
Review Source

Likelihood to Recommend

Datto File Protection is well suited for small businesses that need to ensure their user workstations are properly backed up as well as central file servers. Once the application is configured, the backup process is hands-off and requires no end-user input. I would not recommend this solution for backing up business critical application servers.
May 13, 2021

Datto - The Backup Solution to Use

Rob Rotundo | TrustRadius Reviewer
Rob Rotundo
Service Manager
Professional Computer Associates (Information Technology and Services, 11-50 employees)
Score 7 out of 10
Vetted Review
Reseller
Review Source

Likelihood to Recommend

Datto is good for all sizes businesses from small to large. Sizing the unit and pricing can get tricky for some clients. Especially when it comes to the offsite sizing and pricing. Datto is really good for all businesses. I don't know of a scenario where it isn't unless you're talking backing up a Citrix environment. You'll probably need a different solution in order to handle the processing power needed for a Citrix environment.
May 01, 2021

Datto Siris BCDR - extreme reliability

JS
Jonathan Sheldon
Director
FlightPath IT. Inc. (Information Technology & Services, 1-10 employees)
Score 10 out of 10
Vetted Review
Reseller
Review Source

Likelihood to Recommend

Datto SIRIS BCDR is extremely appropriate at small and medium businesses with on-premises servers that need to be protected. It is not appropriate at businesses with no on-premises servers.
April 30, 2021

Datto Review

Ashley Beal | TrustRadius Reviewer
Ashley Beal
Senior Office Administrator
Harbour Technology Consulting (Information Technology and Services, 1-10 employees)
Score 10 out of 10
Vetted Review
Reseller
Review Source

Likelihood to Recommend

Datto is well suited for pretty much any company that keeps their data on a device of any kind (computers or servers). At any time a device could go down and not come back and having that peace of mind that your data is safe and backed up is hard to beat.
March 31, 2020

Datto is great for MSPs, but you pay for it

Karl Fulljames | TrustRadius Reviewer
Karl Fulljames
COO
Nucleus Networks Inc. (Information Technology and Services, 51-200 employees)
Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Datto is great if you just want something to work (for the most part) and don't want to roll your own backups and don't have datacentre capabilities. The UI is very friendly and it is easy to figure out. The account management team was very easy to work with as well. Datto has seemingly figured out the MSP ecosystem very well.
March 14, 2020

An Excellent Backup Solution for Smaller Businesses on a Tighter Budget

Adam Friedli | TrustRadius Reviewer
Adam Friedli
Level 2 Support Analyst
Springthrough Consulting (Information Technology & Services, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Datto is a fantastic option for smaller businesses who don't have as large of a budget. It might work well for larger businesses as well, but the features are not exactly on par with more prevalent backup solutions. So, that should be kept in mind while determining a good fit for a company. But if selling a backup solution is met with push back, this can be a great option to give a good working backup solution. It offers the main features solutions should have, so it's definitely not a compromise. Just keep in mind the features it does not offer.
January 12, 2020

Datto Review from an MSP Perspective

Verified User
Technician in Information Technology
Information Technology and Services Company, 1-10 employees
Score 10 out of 10
Vetted Review
Reseller
Review Source

Likelihood to Recommend

Datto is extremely well suited for MSPs who manage a lot of different clients. It is very well suited for small to medium businesses, but might be less appropriate for large enterprise organizations.
November 21, 2019

Datto is good for small business

Verified User
Technician in Information Technology
Government Administration Company, 51-200 employees
Score 7 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Datto is a fine device for a very small business, the kind of business that already requires external IT partners. I would say, also, that the ideal business should not have huge deltas in data change, or they may have issues syncing to the cloud. That said, it works great for what it does, and being able to spin up a server on the device itself while the hardware is repaired or replaced is absolutely a saving grace.

Once a business grows to the point of large data storage and/or having their own, fully-functional internal IT team, there are better products out there. At that point, the costs would comparable.
November 19, 2019

Datto - Good, but not all dat

Verified User
C-Level Executive in Information Technology
Hospital & Health Care Company, 201-500 employees
Score 5 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

It's very useful in a small environment with mostly physical servers as it excels with backing up individual servers locally without a lot of setup fuss and getting those backups offsite for disaster recovery. Where it starts to show its limitations is when you've got a heavily virtualized environment or when you have a lot of data to back up. You end up either running out of space quickly or getting frustrated by the interface limitations.
November 19, 2019

Avoid Datto, their a sinking ship

Dale Bradford | TrustRadius Reviewer
Dale Bradford
Network Administrator
Leap Managed IT powered by Thomas Office (Information Technology and Services, 11-50 employees)
Score 2 out of 10
Vetted Review
Reseller
Review Source

Likelihood to Recommend

We have had a few situations where we were in a disaster situation, and their support wasn't there for us. We had to figure it out on our own essentially. Also, their price points compared to their competitors are high. We also feel since a few acquisitions, they have done, and support/service has gotten even worse.
September 05, 2019

Datto -- Backup Disaster Recovery/Business Continuity, simply amazing

MH
Mike Hernandez
Operations Manager
BNB Technology (Information Technology and Services, 11-50 employees)
Score 10 out of 10
Vetted Review
Reseller
Review Source

Likelihood to Recommend

No question about it-- if you have a business with employees, you need a backup solution, and there is none better than Datto. If your business has a computer or server that houses data that you rely on for day to day operations, you need Datto. The costs businesses face of being hit with a virus, human error, act of God, server issues, power outages, or even unexpected updates versus the cost of Datto, is a no brainer. Just think what your company would lose if it couldn't access its data for an hour, a day, or a week. In today's marketplace, simple backups with tape drives or external drives are not good enough and provide absolutely no failover should the server go offline for whatever reason.
August 27, 2019

Simple and reliable backup solution

Verified User
Professional in Information Technology
Primary/Secondary Education Company, 1001-5000 employees
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

The main drawback of the Datto devices is the cost. As devices are very easy to configure, even small businesses should not have any problems implementing a backup solution by Datto. I would expect that a very large business with complicated backup requirements will need more flexibility than the Datto solution can provide but personally I have yet to see such a use case. Most small, medium, and even large businesses are able to afford Datto and should find it a very good backup solution.
July 27, 2019

A Complete Backup Service for All

Verified User
Technician in Information Technology
Computer & Network Security Company, 1-10 employees
Score 9 out of 10
Vetted Review
Reseller
Review Source

Likelihood to Recommend

Datto is a reliable tool because of its business continuity capabilities. Any company that worries about having downtime (because of hardware failures, natural disasters, human errors) would value having Datto's devices. Being able to get your systems up and running within minutes, locally or from the cloud, when a disaster happens, is an amazing functionality.
Even for smaller companies that cannot afford to have a local appliance, Datto has also considered a different type of service, Direct to Cloud, which allows customers to purchase space only for cloud, and gives the same continuity options as the appliances.
January 31, 2019

Datto Suite of Products

Justin Weller | TrustRadius Reviewer
Justin Weller
IT Operations Manager
Weller IT Solutions (Information Technology and Services, 1-10 employees)
Score 10 out of 10
Vetted Review
Reseller
Review Source

Likelihood to Recommend

Well Suited for security, ransomware detection, and the ability to recover from disaster. There are no situations where this product is less appropriate. This company has at least ONE product in their suite that can help you.
January 29, 2019

Datto RMM great for the Small in-house IT team

Jason Rojas | TrustRadius Reviewer
Jason Rojas
IT Manager
McLean Asset Management Corporation (Financial Services, 11-50 employees)
Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

If you are a team of one and need to manage and support your users, this allows you to remote in and control your machines as if you had local Windows infrastructure in house. I can use remote support when they need me and I can see when a computer is utilizing too many resources before my user tells me.
January 12, 2019

Datto and your peace of mind

Verified User
Technician in Other
Computer Networking Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

It's well suited in small, medium, and large businesses or enterprises. It can backup your server infrastructure all the way down to the desktop. It also backs up email and all Microsoft Office 365 applications with the ability to quickly recover. Datto, while a great product, may not be appropriate for home backup setups.
August 30, 2018

Datt-oh-no

Kevin Hutchinson, CISSP | TrustRadius Reviewer
Kevin Hutchinson, CISSP
IT Director
Infinite Group Inc. (Information Technology and Services, 51-200 employees)
Score 3 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

If it worked like it is designed then it would be a great product. The customer with which I am currently engaged was unaware of issues that have existed since 2016 and they were never revealed by the MSP. Luckily for the customer they have not experienced a significant event as it would have had a major impact on their ability to recover.
May 16, 2018

Datto - Reliable & Cost-effective Solution for Small to Mid-sized Businesses

Verified User
Account Manager in Information Technology
Computer Software Company, 11-50 employees
Score 9 out of 10
Vetted Review
Reseller
Review Source

Likelihood to Recommend

Datto is highly recommend for smaller environments (less than 5 TB of Front End Data) with limited IT staff and resources.
January 29, 2018

Datto Worry Free Business Continuity at its best!

Stana Steen | TrustRadius Reviewer
Stana Steen
Owner
High Standards Technology (Computer & Network Security, 1-10 employees)
Score 10 out of 10
Vetted Review
Reseller
Review Source

Likelihood to Recommend

Every company with data should have a Datto period. Either a Datto Siris or a Datto NAS for small workgroup type businesses. With moving to the cloud our small clients are utilizing the Datto NAS instead of purchasing a server for files sharing. This is an economical solutions for small businesses to safe guard their data and have easy access to it.
December 27, 2017

Datto - Puts The Mind at Ease

Derek Schroeder | TrustRadius Reviewer
Derek Schroeder
Service Manager
Accellis Technology Group (Information Technology and Services, 11-50 employees)
Score 7 out of 10
Vetted Review
Reseller
Review Source

Likelihood to Recommend

For large companies that are willing to invest the money in a Datto, they provide superior image-level backups of servers. They provide the option of minimal downtime with the ability to run servers on their own hardware as virtual machines.
December 22, 2017

Datto Backup Review

Verified User
Director in Information Technology
Legal Services Company, 11-50 employees
Score 5 out of 10
Vetted Review
Reseller
Review Source

Likelihood to Recommend

Ideal solution for a business with several Hyper-V instances, as Datto is the best (as far as I'm concerned) at restoring them. The appliance can live boot the VMs on the appliance itself as well as in the cloud. Datto is a great BDR solution if money is not a concern.