Datto SIRIS

Overview

Recent Reviews

Datto Review

10 out of 10
April 30, 2021
In our organization we use Datto personally for our company and we also resell them to our customers. Datto addresses our backup needs. …
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Datto is good for small business

7 out of 10
November 21, 2019
I've used Datto to backup the entire enterprise, all servers and data, and sync it to the cloud. IT are the only ones with access, but it …
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Datto - Good, but not all dat

5 out of 10
November 19, 2019
We utilize an onsite Datto appliance for local backups of our physical and virtual server infrastructure with offsite transport to Datto's …
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Awards

TrustRadius Award Top Rated 2020

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Pricing

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What is Datto SIRIS?

Datto headquartered in Norwalk, Connecticut offers cloud backup, disaster recovery, and continuity services.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.datto.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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What is Backblaze Business Backup?

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Features Scorecard

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Product Details

What is Datto SIRIS?

Datto SIRIS is a BCDR solution built for MSPs to prevent data loss and minimize downtime. Utilizing a cloud-first approach, MSPs can offer their clients local backup and recovery with a cloud-based repository and full disaster recovery in the cloud. All of this administered from a multi-tenant cloud portal that allows MSPs to view, manage and recover client data from a single interface.

The vendor states simplicity is a guiding design principle for SIRIS. From deployment flexibility that spans a software-only implementation to hardened backup appliances, MSPs can implement the solution that fits their client’s requirements. SIRIS cross-platform support enables MSPs to protect their client’s data anywhere it lives, from physical servers to virtual machines running Windows Server or Linux.

Features include:
• Inverse Chain Technology™ for reliable backup
• Patented ransomware scanning
• Patented Screenshot Verification for recovery assurance
• Recovery Launchpad for failproof recovery
• Patented Fast Failback™ to the primary system after a disaster
• Instant virtualization recovery, local or in the cloud

Datto SIRIS Features

  • Supported: Hybrid Virtualization
  • Supported: Cloud & Local Storage
  • Supported: Cloud & Local Backup
  • Supported: Cloud & Local Virtualization
  • Supported: Ransomware Detection
  • Supported: Screenshot Verification
  • Supported: Flexible Deployment
  • Supported: Multiple Retention Options
  • Supported: Encryption
  • Supported: Cloud Deletion Defense
  • Supported: Rapid Rollback
  • Supported: Fast Failback
  • Supported: File Restore
  • Supported: Bare Metal Restore
  • Supported: Backup Insights

Datto SIRIS Videos

Disasters come in many different forms. With Datto Continuity, MSPs get everything they need to protect business data including 100% confidence in your backups, ransomware detection & recovery, Restore options for any disaster scenario, and more!
SIRIS Explainer

Datto SIRIS Integrations

Datto SIRIS Competitors

Datto SIRIS Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is Datto SIRIS?

Datto headquartered in Norwalk, Connecticut offers cloud backup, disaster recovery, and continuity services.

What is Datto SIRIS's best feature?

Reviewers rate Support Rating highest, with a score of 7.7.

Who uses Datto SIRIS?

The most common users of Datto SIRIS are from Small Businesses (1-50 employees) and the Information Technology & Services industry.

Reviews and Ratings

 (83)

Ratings

Reviews

(1-10 of 10)
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Adam Friedli | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Any time they had to be contacted, they were very helpful and made sure the questions were resolved. They did not have to be used often since the product worked well the entire time. They also have great documentation, and most questions we needed answers to could be found in their online resources.
Score 10 out of 10
Vetted Review
Reseller
Review Source
Support used to be excellent. It has gone downhill a little bit as they've grown, which is to be somewhat expected. Support is normally still pretty good, but can be hit or miss sometimes.
Score 7 out of 10
Vetted Review
Verified User
Review Source
It is really difficult to get direct support from Datto. We always had to go through our MSP, who charged us their hourly rate to put in a ticket with Datto support. Datto would then call the MSP, who would call us and conference us in, so we could work with Datto support. That's clunky and unnecessary. In addition, most of the solutions tended to be "delete all your backups and start over".
Dale Bradford | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Reseller
Review Source
My specific example or reason for this rating goes back to a need for support after a client on this platform has a fire. In a nutshell, Datto had no idea how to BMR the image back to the server correctly, and as a result, the RAID on the server was lost, due to the Datto BDR environment not being able to see the RAID card, and the support technician knowing how to inject drivers.
Score 10 out of 10
Vetted Review
Reseller
Review Source
As I gave the Datto appliance a 10, without question there is room for improvement when it comes to dealing with people. Sometimes there are issues with any manmade device, and the poor soul who answers the phone may not have all the answers we need, so we may be bounced around from time to time to different techs. Nothing too bad though, which is why I gave them a 9, as everyone has a little room for improvement.
Score 10 out of 10
Vetted Review
Verified User
Review Source
VAR and Datto provide good support for the device. Support techs are usually responsive. It can be somewhat annoying to contact VAR support first and see them escalate to Datto, which wastes time and creates confusion. Still, most problems are resolved in a timely fashion.