Skip to main content
Datto Workplace

Datto Workplace


What is Datto Workplace?

Datto Workplace is an enterprise file sync and share (EFSS) solution delivered by managed service providers (MSPs). According to the vendor, it facilitates secure and efficient collaboration, allowing employees to access files and collaborate securely from anywhere, on any device. The solution is designed...

Read more
Recent Reviews

TrustRadius Insights

This product provides a secure working space and automatic file updates, which has greatly enhanced team productivity and protected …
Continue reading
Read all reviews


Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Return to navigation


View all pricing

What is Datto Workplace?

Datto Workplace is a security-focused enterprise file sync and share (EFSS), delivered by managed service providers, to enable secure and efficient collaboration.ts in documents and securely share files to facilitate collaboration.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visit


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

10 people also want pricing

Alternatives Pricing

What is IDrive Online Backup and Object Storage e2?

IDrive allows users to back up an unlimited number of devices into one account, including PCs, Macs, mobile devices, and servers. IDrive offers backup plans for consumers, small businesses, and enterprises of any size. IDrive offers many different plans for cloud or on-site backup including: …

What is SugarSync?

SugarSync is a cloud storage and backup solution designed for small businesses.

Return to navigation

Product Details

What is Datto Workplace?

Datto Workplace is an enterprise file sync and share (EFSS) solution delivered by managed service providers (MSPs). According to the vendor, it facilitates secure and efficient collaboration, allowing employees to access files and collaborate securely from anywhere, on any device. The solution is designed to cater to businesses of all sizes, from small to large enterprises, and is used across various industries and professions, including professional services, healthcare and life sciences, financial services, technology and IT services, and education.

Key Features

Seamless Integration: Datto Workplace integrates with Microsoft Office, Teams, and Outlook, enhancing existing workflows and providing a familiar user experience for accessing files and collaborating securely.

Patented Ransomware Detection and Management: According to the vendor, Datto Workplace actively scans uploaded files for ransomware infections, triggering alert notifications and quarantining infected files to prevent the spread of threats. The solution also allows for easy file reverting to the last good state, minimizing the impact of ransomware attacks.

PII Scan and Summary Report: Powered by Compliance Manager GRC, Datto Workplace continuously scans files for personally identifiable information (PII) and generates summary reports. This feature is intended to help organizations ensure compliance with data protection regulations and prevent sensitive data leakage.

Sophisticated Admin Controls: Datto Workplace offers customizable user and group configurations, allowing administrators to grant appropriate access permissions. Policy controls can be set to ensure data security and privacy. Integration with Active Directory and SAML 2.0 Single Sign-On automates user onboarding and offboarding processes.

Keep Critical Files Safe: The vendor claims that Datto Workplace is designed to protect critical business data from permanent downtime and loss. The solution proactively detects and tracks incoming ransomware threats, automatically quarantining files suspected of malware infection upon detection.

Security and Compliance: According to the vendor, Datto Workplace ensures security and compliance with features such as HIPAA and SOC 2 compliance, 256-bit encryption, and 99.99% uptime. It offers in-transit and at-rest data encryption, role-based access control, and audit trails. The solution's geo-redundant data centers in multiple regions aim to ensure data stays within the desired jurisdiction.

Enhanced Malware Detection: Datto Workplace automatically quarantines files suspected of malware infection, preventing any user or system action on the file. This feature is intended to protect against malware threats and maintain the integrity of shared files.

Complete Governance: Datto Workplace provides expansive access controls, allowing users to have the correct access based on customizable group and user configurations. The solution integrates with Active Directory and SAML 2.0 Single Sign-On, simplifying user management. Multi-tenant management capabilities streamline administration from a single cloud management portal.

Real-Time Access From Anywhere: Datto Workplace enables real-time access to files for office workers and remote users, whether files are stored on-premises or in the cloud. Internal and external sharing features facilitate efficient collaboration from anywhere. The hybrid model supports real-time access outside the LAN without a VPN.

Integrations: Datto Workplace offers a growing list of integrations that enhance its functionality and streamline day-to-day operations, making it a comprehensive solution for businesses.

Datto Workplace Video

Datto Workplace Competitors

Datto Workplace Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Return to navigation


View all alternatives
Return to navigation

Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

This product provides a secure working space and automatic file updates, which has greatly enhanced team productivity and protected sensitive business data. Users appreciate the seamless file sharing capabilities, as it allows them to securely share files with clients. The two-factor authentication feature simplifies file storage, ensuring that only authorized users have access to the stored files. By automatically backing up servers, this product eliminates the need for external backup services and reduces downtime. It has also proven useful in facilitating the transition from physical servers to cloud storage, eliminating maintenance costs and the risk of physical drive failures. Additionally, this product works well for small locations, allowing them to easily sync their data with the central server without requiring additional training for end-users. One key benefit is solving the problem of duplicate files by enabling everyone to access the same digital files while maintaining privacy options. It has been particularly helpful in preventing duplication of work for multiple offices and team members, streamlining document sharing and collaboration. Furthermore, users can access server files without the need for a VPN or file server, making remote work scenarios more convenient. The product also assists with data sharing, email templates, electronic signatures, and helps in achieving GDPR compliance. With its cloud storage solutions, it enables file syncing and sharing from anywhere. This product has proven effective in simplifying file sharing and customization for freelancers. For businesses with multiple locations or remote teams, it significantly streamlines document sharing and collaboration with colleagues. It provides remote access to files and documents, eliminating the need to physically go to the office. By removing servers, it improves immediate file access for users while granting user access to shared folders without requiring a VPN connection. Its ability to enable HIPAA compliance also supports business growth in industries where data security is paramount. Moreover, it acts as a centralized server infrastructure replacement, saving time with asset management, contact management, ticket management, and scheduling management. This product facilitates computer file backup, reduces IT costs, and enables easy document sharing. Above all, it ensures easy access to personal documents across multiple devices, providing convenience and flexibility for users.

Users have made several recommendations based on their experiences with Datto Workplace and Autotask Workplace:

  1. Datto Workplace is highly praised for its ability to migrate files away from a physical server. Users recommend this solution as a reliable option for securely transferring files to the cloud, eliminating the need for on-premises infrastructure.

  2. Reviewers suggest that Datto Workplace is well-suited for hybrid work environments. This means it can effectively support both remote and in-office teams, providing seamless file access and collaboration across different locations.

  3. Customers appreciate the top-notch customer support provided by Datto Workplace. They have reported positive experiences with the support team, who are responsive and knowledgeable in assisting users with any inquiries or issues they may encounter.

  4. Autotask Workplace is recommended as an effective business-focused solution that caters to both team-based and individual professional work. Users find its features and functionalities suitable for various types of work scenarios.

  5. Users find Autotask Workplace easy to administer and deploy compared to other solutions on the market. This makes it a convenient choice for businesses looking for a streamlined implementation process.

  6. Some users have encountered occasional disconnects and locked file issues with Autotask Workplace. While these problems appear to be infrequent, they serve as areas for improvement in terms of system stability.

  7. Reviewers mention that while support for Autotask Workplace is available, it can sometimes be slow to reply and lacks information. This suggests that the support team could benefit from improving response times and providing more comprehensive assistance.

  8. Autotask Workplace is praised for offering a granular level of file sharing and security features, allowing users to have control over access permissions and ensuring data protection.

Overall, these recommendations highlight the strengths of both Datto Workplace and Autotask Workplace, including their file migration capabilities, suitability for hybrid work environments, strong customer support, business-focused features, ease of administration, and granular file sharing and security. However, users have also mentioned a few areas for improvement, such as occasional issues and the need for more efficient support.


(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Datto makes it super easy to share documents with other staff members in other offices without having to send them via email. Everything is so easy for other staff to find the documents that they need. It is also perfect for keeping my personal docs available on all my devices since I have my desktop, my laptop, phone, and tablet and I can easily access everything with no issues.
  • Keeping documents sorted
  • Making it easy to access documents from anywhere
  • Sharing documents with other staff members
  • I'd love to be able to sync to my phone and access documents without having to download/upload.
This is a great system for anyone that works where items/projects are shared with multiple co-workers. People can access the document at the same time but it will create duplicates, so you would have to figure out what the other person changed in the file so it is all in one place. It would not be good if multiple people have to access a document at the exact same time.
  • Secure storage
  • Quick syncing
  • Storage space
  • Easier to share documents from different location.
  • Doesn't work well if more than one person needs to access/edit the doc at the same time.
  • Easy to find documents when needed.
They are both great and I use both daily. Google Drive does have a slight leg up in that multiple people can make edits to a document at the same time and it doesn't create conflicting documents. You can also see the changes in real-time.
Google Drive, Lone Wolf Back Office (brokerWOLF), Microsoft 365
Return to navigation