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Daxko Operations

Daxko Operations


What is Daxko Operations?

Daxko in Birmingham offers their association management software system, Daxko Operations, which is trained on non-profit issues like cash flow, analytics, and as the name might suggest, operations automation.

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What is Daxko Operations?

Daxko in Birmingham offers their association management software system, Daxko Operations, which is trained on non-profit issues like cash flow, analytics, and as the name might suggest, operations automation.

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Product Details

What is Daxko Operations?

Daxko Operations Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Reviews and Ratings



(1-3 of 3)
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Score 7 out of 10
Vetted Review
Verified User
My organization uses Daxko every day to organize our members and participants. The system stores all of our data, from contact info, to secured payment details, to managing participant schedules. We also recently integrated with any other system to store all of our volunteer data in the system as well. Daxko operations is vital to our non-profit organization and without it we couldn’t do the work we do.
  • Store information.
  • Easy to use platform.
  • Volunteer management.
  • Custom reports are challenging.
  • Transaction reports are confusing.
  • High cost.
Daxko is great for managing our members. As members enter the organization they are promoted to sign in and the staff are taken to their Daxko page which gives us all of their contact information. This is a helpful feature and I have no complaints. In terms of signing people up for programs through the same system, it can be complicated because there are a lot of extra steps to take in the sign up process.
  • Program registration.
  • Member registration.
  • Stores Secured payment.
  • Increased membership.
  • Simple staff training.
  • Track retention trends.
Overall we selected Daxko Operations because it’s used and recommended by YMCAs across the nation. When comparing similar systems we concluded that the features and the price of Daxko were comparable to any of the other systems that promised the same features. Overall we are pleased with our decision.
Tara Andrews | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We currently use Daxko Operations and Daxko Accounting. Operations are our day to day web-based membership software that allows us to adequately monitor our membership processes and usage of the facility. We love this product for its ease of use and for its ability to keep us updated with any changes that take place within the system. From online tools like program registration, back-office efficiencies like easy access to member information, and standardized processes and data, it has saved our YMCA.
  • Operations provides us with accurate membership billing
  • We love the access given to us for detailed reporting for memberships and programs
  • Ease of use and accuracy for our fundraising records and entries
  • Customer Service with Daxko is top notch! I actually love calling with any issue that I may have, because they seem truly happy to help. Makes it worth while!
  • Since it is a web based service, I can access it at anytime to correct any issues that may occur.
  • We would like to see an improvement in the ease of creating custom member reports.
  • I would also like to see access to online registration given to those who have not ever participated in any of our programs.
  • This may sound silly, but I would like the ability to change or have more options for the check-in greeting and birthday voice.
Without Operations, we would be lost in a sea of disorganization within our memberships and programs. Registering for memberships and programs has been so simplified over the years that it makes training new employees a breeze. It is incredibly user-friendly. Our membership staff absolutely LOVE working with Daxko Operations. It honestly makes their job even better!
  • Online registration for programs has encouraged more people to participate in our programs. They can register in the comfort of their own homes.
  • We are going 24/7 this month, and with Daxko's Mobile Pass that connects with Operations, we feel that not only will we be able to increase our membership base, but provide a safe and secure environment for our members to access any time of the day!
  • Everything that Daxko Operations provides to us as customers contributes significantly to our success as a YMCA.
We have not used any other similar products to date.
April 06, 2018


Aimee Santos | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Daxko Operations, Accounting, Engage & Mobile. We began the training process with them this time last year and launched the full facility this past October. I cannot say enough wonderful things about all of the Daxko products. Our receipting, membership operations, engagement, etc. have all significantly improved.
The reports we have access to are incredible. It has made it easier and faster for us to make executive decisions to better our facility, memberships, and programs.
  • VERY user-friendly. We have staff from all generations who were able to transition quickly and seamlessly into Daxko Operations.
  • The other side of Daxko - the member portal - has increased our memberships & our program registrations.
  • The combinations of all of the Daxko programs together have allowed us to reach more members in less time for simple notifications like a practice is canceled to major notifications such as building closures due to weather.
  • I have given suggestions to Daxko and they are very receptive to my comments & agree with me. On Engage you can "task" to individual people but, can only "task" a department on an initiative - I'd like the option to task my entire department so whoever has contact with that member first can implement the task. (Side note: the majority of my staff is part-time and do not work consecutive days - this is part an in-house operations issue which is why I made the suggestion for small non-profits such as ourselves)
Our memberships are up and I credit Daxko for this. The products have been nothing but great for us and the training both on-site and off have been great. They were patient, helpful and really catered to us and how we run our facility. We had to make very little changes to transfer from Trinexum to Daxko - and all were positive changes.
  • Our memberships are up.
  • Our program registrations are up.
  • We are saving money on scan key cards for members because members can add their bar-codes to the app.
  • Trinexum
Reports are accurate, it is easier to use and the member portal actually works - we had major online program registrations with Trinexum.
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