Name: ValueCloud from DecisionLink
Rating: 10 (1 reviews)
Author: DecisionLink

Customer Success Management Training

Help Desk

Web and Video Conferencing

Customer Support

Continuous Integration

Development

Business Intelligence (BI)

Collaboration

Environmental, Social, and Governance (ESG)

Payment Facilitation

VoIP

Enterprise

Accounting

Payment Gateway

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Course Authoring

HR Management

Payroll

Professional Employer Organizations (PEO)

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AI Governance

Access Gateways

Cloud Storage

Disaster Recovery as a Service (DRaaS)

Fraud Detection

Graph Database

High Availability Cluster

Infrastructure-as-Code (IaC)

Infrastructure-as-a-Service

Integration Platform as a Service (iPaaS)

Network Behavior Analysis

Network Performance Monitoring

SOA Application Gateways

SaaS Management

Secure Email Gateway

System Monitoring

Traffic Switching

Value-Added Resellers (VARs)

Virtualization Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audience Engagement

Content Management

Content Marketing

Customer Reference Management

Data Management

Email Marketing

Gamification

Marketing Automation

Mobile Marketing

SMS Marketing

Social Media Management

Survey & Forms Building

Video Streaming

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Gamification

Social Commerce

Sales

Architecture

Commercial Drone

Equation Editors

Home Health Care

Insurance Agency Management

Membership Management

OSS/BSS (Operations Support/Business Support)

Online Voting

Practice Management

Revenue Cycle Management (RCM)

Simulation

Text Analysis

Vertical-Specific

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### Sales Enablement Tools
Users have expressed mixed opinions regarding the capabilities of ValueCloud's sales enablement tools from DecisionLink. While many users appreciate the tool's ease of use and its ability to aid in closing deals faster, some have highlighted challenges with internal adoption and complexity for certain sales professionals. The tool's holistic approach to estimating customer value and its integration with CRM systems have been commended, but there are concerns about the configuration process being intricate. Despite these varying sentiments, DecisionLink's ValueCloud remains a valuable asset for enhancing sales enablement strategies.

### Sales Team Performance
Users consistently highlight the DecisionLink team's proactive approach and availability in assisting with creating ROI models for various solutions. The Value Cloud application's user-friendly interface has empowered sales and account teams to efficiently leverage five distinct business models, resulting in accelerated deal closures. The collaborative efforts of the DecisionLink team have significantly contributed to enhancing the sales team's performance and effectiveness in driving business growth.

### Value Proposition Development
Users' opinions on ValueCloud from DecisionLink's value proposition development capabilities are diverse. While some users appreciate the platform's holistic approach to estimating customer value and the ability to embed value calculators for self-service estimates, others express concerns about the effectiveness of the value proposition development features. The integration of value propositions with long-term customer success monitoring is seen as a positive aspect by some, but there are mixed opinions on the overall impact of the value proposition development functionality.

### Customer Value Management
While some users find ValueCloud from DecisionLink's customer value management capabilities to be a valuable tool for scaling up value engineering operations, others have expressed concerns about the platform's user interface. The ability to conduct value assessments on a larger percentage of deals is seen as a significant benefit, but the user experience aspect remains a point of contention among reviewers.

### Business Impact Analysis
Users consistently highlight ValueCloud from DecisionLink's business impact analysis as a pivotal tool that streamlines the process of building robust business cases tailored to individual customers. The platform's ability to quantify pain points, desired outcomes, and economic impact has been instrumental in enhancing value selling approaches and driving higher win rates. Additionally, users appreciate how ValueCloud enables scalability in value engineering operations, allowing for a more widespread implementation of value assessments across deals.

DecisionLink Customer Value Management has proven to be a valuable tool for users, providing them with a holistic overview of their sales pipeline and customer success. According to users, they have been able to achieve their sales targets and experience a notable boost in their entire marketing channel. The software has played a crucial role in opening up great leads for customer interactions and improving overall production capacity through increased sales.

One of the key benefits reported by salespeople and teams is the ability to visually aid themselves in closing deals faster and with integrity. DecisionLink has the power to transform custom connections and unlock and maximize value potential. Through this software, users have been able to boil down complex product value propositions into data and visuals that resonate with decision makers. This, in turn, has helped sales teams improve their discovery questions and quantify pain points and desired outcomes.

Additionally, DecisionLink has helped organizations provide value engineering tools at scale, even with limited resources. Users have experienced improved value selling approaches, consistency, and automation. They have also seen improvements in customer deliverables, resulting in a significantly higher win rate. One of the challenges that DecisionLink has successfully solved is the issue of lower qualified leads by engaging prospects earlier in their buying process and avoiding no decision.

As a result of using DecisionLink, users have reported higher qualified leads, shorter sales cycles, and happier clients. DecisionLink's ValueCloud business impact model has provided a structure for driving conversations and visualizing the economic impact of solutions. Organizations have been able to scale up their value engineering operations significantly with the help of this software.

Users have highlighted how DecisionLink enables them to create business models that aid sales teams in closing deals faster. The software has helped build active engagement and understanding of value from prospects, leading to reduced time to close deals and decreased discounting pressure. It has also facilitated the transition from feature-based selling to business value exploration and quantifiable customer outcomes, resulting in reduced sales cycles and discounting.

Overall, DecisionLink has proven to be a valuable asset for users, helping them achieve their sales targets, improve customer interactions, and enhance their value selling approach.

Valuable Metrics and Dashboards: Many users have praised the tool for providing valuable metrics and dashboards, making it a good resource for sales, customer success, and marketing. The tool offers insightful data that helps users make informed decisions and track their performance effectively.

Modern Social Media Client Attraction Tools: According to reviewers, the customer linking platform of the tool includes modern social media client attraction tools and automation marketing campaigns that cover a wide range of areas. This feature enables businesses to enhance their online presence and attract potential clients through various digital channels.

Open Infrastructure for International Traders: Users appreciate the open infrastructure of the tool, which allows them to link products and services to international traders. This functionality expands business opportunities by enabling seamless connections with global partners and customers.

Overwhelming Options: Some users have expressed their frustration with the software, stating that they find the numerous options to be overwhelming and feel that it is easy to lose focus while using it.

Challenging Adoption without Sales Culture Buy-In: According to feedback from users, achieving full adoption of the software can be challenging without a strong sales culture and top-down buy-in. These elements are seen as crucial for successful implementation.

Clunky User Interface: A common complaint among reviewers is the clunky and puzzling user interface in certain areas. They believe that improvements could be made to enhance intuitiveness, especially for occasional users who may not be familiar with all aspects of the software.

ValueCloud, developed by DecisionLink, is a platform that, according to the vendor, enables businesses to intelligently predict and automate business value hypotheses using real-time sales and market data. This solution is specifically tailored for small, medium, and large enterprises across various industries. Sales professionals, marketing professionals, business analysts, finance professionals, and technology companies are among the intended users of ValueCloud.

## Key Features

**Value Proposition (XVP)**: According to the vendor, XVP uses real-time sales and market data to intelligently predict and illustrate value for customers and prospects throughout the sales cycle. It aims to enable sales teams to build a strong business case and demonstrate ROI.

**Sales Capacity (XSC)**: XSC, as claimed by the vendor, provides intelligent, live analytics, insights, and recommendations for determining sales quotas, forecasts, sales force, and ramp times. It aims to eliminate guesswork and optimize sales performance.

**Territory Planning (XTP)**: XTP, according to the vendor, offers powerful insights and recommendations for strategic territory planning and accurate pipeline confidence. It aims to help sales teams identify and seize opportunities to drive revenue growth.

**Demand Generation (XDG)**: The vendor states that XDG provides insights and recommendations on early-stage pipeline, optimizing lead generation and conversion, and improving sales efficiency and effectiveness.

**Account Management (XAM)**: According to the vendor, XAM delivers live intelligence on the current customer base, aiming to help sales teams decrease churn, strengthen customer retention, and drive revenue growth through expansion and cross-selling strategies.

**Brand Awareness (XBA)**: XBA, as stated by the vendor, gives businesses insights into their brand's position within the competitive landscape. It provides information on brand awareness across regions, categories, and buyers, aiming to identify growth opportunities.

**X-Force (XF)**: XF, according to the vendor, leverages real-world wisdom and insight from proven industry game-changers. It provides access to a network of C-level executives from Fortune 500 companies who offer feedback and advice on go-to-market strategies to increase the odds of success.

DecisionLink, headquartered in Atlanta, GA, delivers customer value management through the self-service ValueCloud platform.  ValueCloud aims to turns customer value into enterprise-class strategic assets, that are easy to access and use, to make the messaging, positioning and proving of the economic value of solutions easier.

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ValueCloud from DecisionLink

Overview

What is ValueCloud from DecisionLink?