TrustRadius Insights
Deem is a popular travel management platform used by both small and large businesses, especially those that prefer Concur with expense …
Overview
What is Deem?
Deem, headquartered in San Francisco, offers a suite of expense management software.
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Pricing
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What is Deem?
Deem, headquartered in San Francisco, offers a suite of expense management software.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
What is SAP Concur?
SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.
What is Webexpenses?
Webexpenses is a global provider of online expense management software to businesses of all sizes across 70+ countries. The software is used across all industries, including retail, finance, technology, construction, and not for profit. Features of the Webexpenses desktop and mobile app include…
Product Demos
Click Deem Mobile App Demo
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Deem.ng Demo Video
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GDDF 2022 Tech Demo: A New Source of Evidence - The Digital Ecosystem Evidence Map
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VMware Digital Employee Experience Management (DEEM) Demo
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Product Details
- About
- Tech Details
What is Deem?
Deem Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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(9)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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- Pros
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Deem is a popular travel management platform used by both small and large businesses, especially those that prefer Concur with expense integration. Many users have been with Deem for several years and have praised the great support they receive from the Deem team. However, there have been recent issues with support and communication that some users have experienced.
One of the key use cases of Deem is its effectiveness in keeping track of travelers and organizing travel data and trips in one place. Users rely on Deem to book all work travel, including airfare, hotels, and cars. The software offers many great features and functions, with continuous improvements being made to stay competitive in the market.
Deem serves as a centralized travel management and support platform, providing 24-hour support to its users. The mobile application for Deem is easy to use and offers convenient features like free Southwest Airlines check-in and seat selection. Additionally, Deem is used throughout organizations to plan and manage travel, streamlining the booking process and correlating user logins to respective departments for billing purposes.
Another important use case of Deem is its role as a travel management platform, allowing users to conveniently book flights, hotel accommodations, and rental cars for business travel. It works alongside existing vendors to store complete traveler profiles, which can be pulled into the system when making travel reservations. Moreover, Deem is ideal for department trips as it provides engineering and technology solutions and integration portfolios for different companies worldwide.
Overall, Deem delivers complex yet affordable travel policy solutions in an online booking tool/self-service model for large corporations. It ensures travel security and hygiene by offering different flight options and conducting safety checks for trips. Users appreciate the convenience and efficiency that Deem brings to their travel planning and management processes.
Modern and User-Friendly Design: Many users have praised the site designs and user interface of the product, stating that they are very modern and user-friendly compared to Concur. This indicates that the interface is intuitive, easy to navigate, and visually appealing.
Helpful Ask Function: Several reviewers have found the Ask function to be helpful, suggesting that it provides a convenient way for users to seek assistance or ask questions. This feature enhances the overall user experience by providing prompt support when needed.
Favorable Layout: The layout of the product has been favored by many users over other options, indicating that it is visually appealing and well-organized. This positive feedback highlights its effectiveness in presenting information clearly and efficiently.
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Slow customer support: Some users have experienced slow response times for their questions, indicating a lack of prompt customer support. This can lead to delays in resolving issues or obtaining timely assistance.
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Lagging development of new features: Several reviewers mentioned that the software's development of new features and functions is slow, lagging behind the competition. As a result, they feel that they are missing out on the latest advancements and improvements offered by other similar products.
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Glitchy hotel search feature: Users have found the hotel search feature to be glitchy, particularly with reference points and airport default search. They also expressed a desire for the ability to search flights by flight number on the trip planner page. Additionally, unhelpful error messages make it difficult for users to identify and address any issues that arise during their searches.
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