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Definitive Healthcare

Definitive Healthcare

Overview

What is Definitive Healthcare?

Definitive Healthcare in Framingham offers a healthcare provider database providing contact data for key stakeholders across as well as data pertinent for population health studies.

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Recent Reviews

TrustRadius Insights

Definitive Healthcare has become an invaluable tool for users in the healthcare industry, offering a wide range of use cases that have …
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Definitive Healthare

7 out of 10
February 07, 2020
Incentivized
Definitive Healthcare is being used across the organization. We use it to keep count of information within healthcare systems. It helps us …
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Product Details

Definitive Healthcare Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Reviews and Ratings

(7)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Definitive Healthcare has become an invaluable tool for users in the healthcare industry, offering a wide range of use cases that have proven beneficial. Users have found the software to be a powerful resource for conducting market research and prospecting customers. It provides comprehensive information on healthcare providers, including the types of services they offer, their charges/claim volume, and the hierarchical structure of health systems. This allows users to gain insights into various aspects of healthcare facilities, such as bed counts, percentage of Medicare, Medicaid, and private insurance, number of ER visits per year, and length of stay. Additionally, the software enables easy comparison between different organizations by combining information from CMS cost reports and creating digestible formats for analysis. The recent addition of dashboards further enhances the ability to compare to national rankings.

One of the standout features of Definitive Healthcare is its ability to facilitate sales conversations and connect users with the right people at hospitals. By providing rapid access to contact information for healthcare providers, it helps improve the speed and efficiency of teams. Users have reported finding value in easily finding specific numbers per hospital and being able to identify executive members and understand affiliations. The software has also been crucial in strategic selling efforts, as it allows hospitals to leverage health system claims information and understand the quality scores of each facility.

However, some users have encountered challenges with outdated or incorrect contact information in the database. They have found other sources like Zoominfo to provide more comprehensive details. Pricing concerns have also been raised by some users who find it difficult to afford the software. Despite these drawbacks, Definitive Healthcare remains an indispensable resource for sales professionals selling into operating rooms as it provides OR contacts and information on the number of operating rooms in hospitals.

Overall, Definitive Healthcare delivers incomparable data for market research, prospecting customers, and keeping track of information within health systems. It has proven valuable in helping users define whether someone is within their ideal customer profile by providing comprehensive information on the size and number of staff within an organization. With its wide range of use cases and features, Definitive Healthcare continues to be a go-to solution for organizations in the healthcare industry.

Valuable Information: Many users have expressed appreciation for the valuable information provided by Definitive Healthcare. They mention that the information is well-organized and useful for their needs. It includes details on executives, financials, technologies utilized, and contact information.

Easy Contact Sourcing: Users find it easy to source contact information and conduct outreach to healthcare providers using Definitive Healthcare. They mention that the contact information is high quality and easy to pull. The ability to filter by location is significant for their industry.

Data Exporting: Users appreciate the ease of downloading and exporting information into Excel using Definitive Healthcare. They mention that the hospital search filter is helpful in narrowing down results. The data comes from reliable sources like Medicare cost reports.

Cons:

  1. Inaccurate and Outdated Contact Information: Many users have complained about the contact data in the platform being outdated, inaccurate, and lacking detail in phone numbers and contact information. This has caused frustration for users who rely on this information for their business needs.
  2. Glitches and Prompt Issues: Users have experienced glitches with exporting data and encountered prompts when closing tabs, which has disrupted their workflow and caused inconvenience.
  3. Outdated User Interface and Lack of Integrations: Several reviewers have criticized the outdated user interface of the platform compared to competitors and expressed dissatisfaction with the lack of integrations with popular software, making it less efficient for them to use.

Users commonly recommend using the free version of BeanFlumper instead of purchasing the full version. They find the free version to be sufficient for their needs and see no need to invest in the paid version.

Some users suggest exploring alternative software options before committing to BeanFlumper. They mention that there are other similar products available on the market that offer comparable features at a lower price point or with better performance.

Several users advise reaching out to customer support for assistance with any technical or usability issues. They have found that customer support is responsive and helpful in addressing their concerns and providing solutions to any problems they encounter while using BeanFlumper.

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