Overview
What is Defne Call Management?
Defne’s Call Management products are designed to enable mobile operators to optimize the use of their network infrastructure, offer interactive inbound and outbound services and marketing campaigns, and efficiently route and deliver voice traffic locally and internationally.The Call Management…
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Get StartedPricing
What is Defne Call Management?
Defne’s Call Management products are designed to enable mobile operators to optimize the use of their network infrastructure, offer interactive inbound and outbound services and marketing campaigns, and efficiently route and deliver voice traffic locally and internationally. The Call…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
What is Defne Call Management?
The Call Management products offer contact center and mobile virtual private network solutions to businesses to enable them to digitalize their operations, mobilize their workforce, respond to changes faster, decrease their operational costs and accelerate their business.
Defne’s Call Management products offer the following solutions:
- Call Traffic Router
- Contact Center Platform
- IVR Platform
- Mobile Virtual Private Network (MVPN)
- Outbound Campaign Suite
Key Operator Benefits, as provided by the Vendor:
- Drives Revenue: Increases call completion and returned call rates to generate additional chargeable calls
- Reduces Churn and Increases Customer Loyalty: Allows missed calls to be completed from a variety of user-friendly options.
- Does not require comprehensive subscriber education, to reduces time-to-market effort
- Mass-Market Services: Suitable for the entire subscriber base, both pre-paid and post-paid. Can also be integrated with mobile marketing services
- Reduces Cost of Ownership: Solutions that improve network usage efficiency
- Managed Services: The solutions are backed-up with Defne’s proven professional and managed services
Defne Call Management Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
