Name: Delivered
Price: 80 USD
Author: Jongla

Customer Training

Help Desk

Web and Video Conferencing

Customer Support

Batch Management Software

Functional Testing

Development

Business Intelligence (BI)

Collaboration

Data Extraction

Dropshipping

Emissions Management

Intellectual Property (IP) Management

Privacy Policy Generators

Statistical Analysis

Workflow

Enterprise

Accounting

Accounts Payable

Crypto Tax

Online Trading

Subscription Management

Treasury Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Compliance

HR Management

Payroll

Relocation

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AI Agent Builder

AI Governance

Authorization

Cloud Storage

Custom Software Development Services

Data Center Virtualization

DevSecOps

Fraud Detection

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Managed Public Cloud Infrastructure

Network Performance Monitoring

Secure Email Gateway

Sensitive Data Discovery

Session Border Controllers

System Monitoring

Time Series Databases

Tower Servers

Web Portal

Information Technology

A/B Testing

AI Image Generation

Ad Serving & Retargeting

All-in-One Marketing

Audience Engagement

Content Management

Email Marketing

Market Intelligence

Marketing Automation

Social Media Advertising

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead Generation

Lead-to-Account Matching and Routing

Sales Enablement

Sales

Cloud Infrastructure Entitlement Management

Secure Service Edge (SSE)

Security

Architecture

Banking

Digital Forensics

Financial Services CRM

Internet of Medical Things

Vertical-Specific

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Discontinued Products

Freshchat

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Delivered is a messaging service designed to cater to brands with mobile or web applications. According to the vendor, this platform aims to enhance customer engagement and monetization opportunities by offering social media features, chat and messaging capabilities, moderation and user data management, as well as advertising and broadcasting tools. Delivered is suitable for small to large-sized companies across various professions and industries, including e-commerce, media and entertainment, gaming, travel and hospitality, and sports and fitness.

## Key Features

**Chat & Messaging**: According to the vendor, Delivered provides an SDK that allows brands to integrate chat and messaging features into their Android, iOS, or web applications. This includes 1-to-1 chats, group chats, and open chat rooms for seamless communication.

**Moderation & User Data**: The vendor claims that Delivered offers moderation tools for effective conversation management, messaging data export, and analytics utilization. Premium moderation tools are also available to protect brand integrity.

**Ads & Broadcasting**: Delivered provides advanced targeting tools for audience engagement through targeted broadcasting. According to the vendor, brands can transform monologues into dialogues with their customers. Additionally, brands can grant partner access to expand advertising reach and generate more revenue. Built-in ad tools allow brands to display ads in their preferred view and retain the revenue.

**Seamless Integration**: Delivered seamlessly integrates with a brand's existing service and brand, offering endless customization possibilities. According to the vendor, brands can choose the chat type they prefer and customize the view to fit their existing UI and brand.

**Social Media Features**: Delivered provides modern and scalable social media features, allowing brands to turn their own service into a social media platform. According to the vendor, brands can enhance customer engagement through communal features, commenting, and reaction tools.

Basic

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Delivered

Live Chat Software allows website operators to interact directly with visitors on their websites, typically through some combination of instant messaging / chat, video, and survey forms.

Live Chat

Jongla

Chat Automation

Allows businesses and website owners to interact with visitors in real time through a chat box or webchat (video, SMS, messaging, etc) that can be customized for user experience optimization.

Real-time messaging

Refers to the functionality and usability of real-time chat messaging with customers and prospects.

Chat notifications

Alerts and reminders for chat requests, missed messages, appointments, etc.

Prospecting

The ability to identify, qualify, and segment prospects, as well as filter leads.

Chat-based scheduling

Enables customers and prospects to book and schedule meetings.

Ticketing system

Ticket form creation and routing to designated service representatives based on chat interactions.

Third-party integrations

Integrations with third-party software for CRM, scheduling, marketing automation, telecommunications, SMS, messaging, etc.

Chat widgets

Pop-up chat boxes that enable customizable greetings, canned responses, and interactions between customers and live agents or chatbots.

Chat sentiment analysis

Allows the software to gauge the level of customer satisfaction in chatbot, live chat, or virtual assistant conversations.

Chat transfer

The ability to transfer live interactions to different departments or agents.

Chat Analytics and Reports

Analytics and reporting on web visitors' activities and interactions with customer service representatives.

Chat history and transcripts

Enables users to visualize past conversations and notes.

Chat reporting

Standard or customizable reports with user engagement metrics.

Chat and web analytics

Analytics that enable the tracking of user website visits and chat box interactions.

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Delivered

Overview

What is Delivered?