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Deloitte Consulting

Deloitte Consulting

Overview

What is Deloitte Consulting?

Deloitte Consulting is a global IT consulting firm with expertise across a wide range of technologies and domains.

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Recent Reviews

TrustRadius Insights

Thorough understanding of financial fundamentals: Multiple users have stated that the product showcases a comprehensive grasp of financial …
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Pricing

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What is Deloitte Consulting?

Deloitte Consulting is a global IT consulting firm with expertise across a wide range of technologies and domains.

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  • Premium Consulting/Integration Services

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Product Demos

Михаил Трушин, Deloitte Consulting LLC. DEMO CASE: Цифровое рабочее место руководителя на платформе

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AceMuzic Demo Video Deloitte Consulting

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Service Offering Details

What is Deloitte Consulting?

Deloitte Consulting is a global IT consulting firm with expertise across a wide range of technologies and domains.
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Comparisons

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Reviews and Ratings

(13)
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Attribute Ratings

Reviews

(1-7 of 7)
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Lonnie deMarco | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Thorough due diligence/questions list
  • Solid understanding of financial fundamentals at every level of the organization
  • Ability to recommend and implement relevant financial products (ERP, etc).
  • Due diligence questions list was extensive, but questions were occasionally not applicable.
  • Financial compliance knowledge was extensive; however, HR compliance/other compliance was lacking.
  • Felt like analysts were asking for too many meetings vs. doing the work and asking questions via email as needed.
Deloitte Consulting would be great for financial audits, financial process improvements and quality of earnings studies. We used the same group to pre-audit compliance and for some compliance topics that they stated they could cover (i.e. Human Resources), I found many mistakes and ended up project managing that piece of the engagement myself.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Improved customer relations/service by introducing proxy measurement metrics, such as consumer satisfaction, customer sentiment, and Net Promoter Scoring.
  • Improved First contact resolution time by setting up a cross-platform integration that allows case tracking across multiple communication channels.
  • Helped us proactively reduce Average handle time by improving our agent training methodology and introducing better time-tracking tools to understand how long an agent spends working on an active case.
  • The price is a bit steep, but considering how functional it is, it's fair to pay in order to work with a good CRM system.
  • Some methods of scheduling meetings and overall consistent check-ins could have been more organized and flexible to meet the needs of our organization.
  • Reports could be a bit better structured and more straight to the point.
Deloitte is proficient in all aspects of customer relationship management. Outside of improving client relationships, they helped us strengthen our compliance and risk management and created internal operational efficiencies. The consultants did a very good job of working together with our team and were very transparent and professional in answering all questions raised during the implementation process. We were all on the same page in the end there were no dissatisfied managers.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Solve complex issues
  • Strategy development
  • Implementation
  • Customer and Marketing
  • Human capital
Deloitte Consulting is well suited when a business is ready to innovate and transform using the latest technologies. It helps implement new strategies and develop plans. However, it may be less appropriate when a company has just transitioned to another stage in their product and need to focus on growth.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Understand your needs
  • Bring best solution
  • Pricing
  • the rotation of their workers
Deloitte Consulting is a very big company with solutions to almost all your problems. In our case, we needed a solution to the lack of a document management system and they were able to give us a solution. Now, we have a document system with final versions extended in all the company. We now need a digital signature system and we are seeing if Deloitte is the must suitable company to do so or not.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Requirements gathering
  • Project Planning
  • Collaboration
  • State of the art Project Management tools
  • Project Design
  • ETA
  • Communication
  • Contingency plans
Deloitte consulting is well suited for most IT integration solutions irrespective of the industry as they have a large portfolio of accomplishments with a diverse set of clients in multitude of industries globally. They come with state of the art technology and skill set suited broadly for various project types, timelines, diverse team members based on location etc.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Deployment time
  • Development
  • Support
  • Billing rate.
  • Improving the sow.
It is best suited when we have a complex business requirement to implement within a short period of time. Provided we have a good budget. Keeping aside the budget, Deloitte does pretty well compared to other consulting firms.
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