TrustRadius
https://media.trustradius.com/product-logos/zZ/sg/JS03WXRS9V3G.JPEGDemandforceWe love Demandforce for Appointment Management2018-12-27T15:13:00.674ZWe use Demandforce for appointment management and electronic patient communication. It is used throughout our entire organization, from our front desk staff to our marketing staff. We use it to securely send automatic appointment reminders, newsletters and text messages to our patients.,Automatic Appointment Reminders
HIPPA compliant text messaging with patients
Marketing,Ability to have your newsletters come from a customizable email address
More email templates
App for iPhone,8,We have fewer missed appointments due to automatic reminders and confirmations. Which means our schedule and daily profits are maximized.,HubSpot, Hootsuite Pro, QuickBooks OnlineSara BarrettTry it out, you'll be happy you did.2017-06-23T21:54:47.662ZIt's a great service. I highly recommend it. It helps streamline lead generation. If you're thinking about using it give the demo a try. Their staff is extremely knowledgeable and courteous.,It helps where you need it most, in the details.,I'm not sure where it would need improvement.,10,It's taken a lot of the reporting and guesswork out of the equation. That has saved us a lot of money.Jason McElweeniePlus & Delta2015-09-30T17:08:54.692ZDemandforce is used to confirm upcoming appointments; allow patients to request appointments online; allow patients to write reviews about their experience during their appointment, and send email reminders to patients who haven't had an exam in over a year, etc. Demandforce is used by the patient relations team who schedule appointments.,Aesthetics has been updated in last few months for organization and is easier to see: colors, grid lines on front page, and font style.
Allowing our office to include specific items in reminder appointment emails allows personalization to make confirming appointments easier.
Allowing patients to write reviews allows us to know what the office is doing well and what we can improve on.,More communication when updates are made to website and what changes have been made and why.
More personalization to cater to the needs of a business.
Reviews [should] be posted on business website or connect to Yelp account.,6,Patients requesting an exam confuses them that they are actually scheduled for an exam (Negative)
Increased # of patients scheduled due to accessibility online to request for appointments (Positive)
Patients confirming appointments after being sent an email reminder by Demandforce is difficult to track when we receive the confirmation as an email because sometimes the email address is completely different from the patient's first and last time and thus requires more time and energy to look up who confirmed the appointment (Negative),4Patient CareArielle CalugayDemand Force works great for small business2014-04-16T16:55:24.390ZWe use it as a service for our small business clients. We primarily use the text reminder service and product marketing.,Allows for non-human interface input and works with about any company software.
Gives you a read on your business immediately
Communicates well with your customers,I would like to see music with a text reminder,9,Yes, my clients love it!
Less Labor at the front desk and no calling!
They can emphasize certain products or services they want to grow,,9Curt JohnsonBest Little Place to Catch a Whole Lot of Awesome Reviews2015-09-29T20:08:03.617ZWe use Demandforce to confirm appointments and encourage reviews of our Salon and Spa. It helps us to maintain quality of our services and customer service experience and has played a key role in keeping us among the top for positive reviews in our industry and our area. Additionally, it has vastly improved our client appointment retention and organization.,Reviews
Appointment Confirmation
Client Retention,Flexibility in Design!
Overall Look & Feel of Templates (look at what Squarespace is doing, it is possible!)
Usability (it's a bit clunky),8,Increased employee efficiency (fewer calls to the front desk!)
Better Customer Service (easier appointment confirmation and reminders)
NEW Customers (All kinds of positive reviews pushed to the web),,4,4,Reviews
Appointment Confirmation
Client Retention,Online Booking (if it's improved)
Social Media (if it's improved),9Verified UserTry It2014-04-26T21:05:25.245ZUsed to market services and products to clients,Easy to use
Modern templates
Integrates with other software,Eufora templates
Marketing campaign to select from to build a whole years program
A person to come into business to train employees,10,Better customer service
Dollars are difficult to compute actual return
Expensive if not used properly,none,10Verified User
Unspecified
Demandforce
16 Ratings
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