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Overview

What is Demandforce?

Demandforce is a solution available to the medical, veterinarian, lifestyle and automotive industries. Demandforce offers a variety of communication and office workflow solutions from appointment reminders and two-way text to marketing solutions like email campaign templates and online reputation management…

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Recent Reviews

TrustRadius Insights

Demandforce is a versatile software that offers a range of use cases for various industries. One key use case of Demandforce is …
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Plus & Delta

6 out of 10
September 30, 2015
Incentivized
Demandforce is used to confirm upcoming appointments; allow patients to request appointments online; allow patients to write reviews about …
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Try It

10 out of 10
April 26, 2014
Used to market services and products to clients
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Pricing

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What is Demandforce?

Demandforce is a solution available to the medical, veterinarian, lifestyle and automotive industries. Demandforce offers a variety of communication and office workflow solutions from appointment reminders and two-way text to marketing solutions like email campaign templates and online reputation…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Christy Conway Interviews April Aryuyo from Demandforce

YouTube

Julie Interviews Demandforce

YouTube

Demandforce Demo - Live at the ODA 2011

YouTube
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Product Details

What is Demandforce?

Demandforce is a solution available to the medical, veterinarian, lifestyle and automotive industries. Demandforce offers a variety of communication and office workflow solutions from appointment reminders and two-way text to marketing solutions like email campaign templates and online reputation management tools. Demandforce helps attract, retain, and grow a customer base.

Demandforce Features

Sales Force Automation Features

  • Supported: Customer data management / contact management
  • Supported: Workflow management
  • Supported: Opportunity management

Marketing Automation Features

  • Supported: Email marketing

CRM Project Management Features

  • Supported: Task management
  • Supported: Reporting

Security Features

  • Supported: Single sign-on capability

Platform Features

  • Supported: Mobile access

Demandforce Screenshots

Screenshot of Demandforce's email campaign studio solution to communicate with customers via email marketing with unique and customizable templates.Screenshot of Demandforce's phone solution to communicate with customers.Screenshot of Demandforce's mobile app to manage the business while on the go.Screenshot of Demandforce's online booking solution allows customers to book without having to communicate directly with the front office.Screenshot of Demandforce's appointment reminder solution made to increase workflow and reduce no shows.Screenshot of Demandforce's online reputation management tools made to help gain new customers.Screenshot of Demandforce's two way text solution made to increase the speed and ease of communication with customers.

Demandforce Video

Demandforce, a growth solution for businesses.

Demandforce Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Kareo Engage, Kareo Practice Management, and PatientPop are common alternatives for Demandforce.

Reviewers rate Email marketing highest, with a score of 9.

The most common users of Demandforce are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(20)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Demandforce is a versatile software that offers a range of use cases for various industries. One key use case of Demandforce is appointment management and electronic patient communication. Users, such as patient relations teams and front desk staff, rely on the software to confirm upcoming appointments and allow patients to request appointments online. Furthermore, the software helps improve client appointment retention and organization by sending automatic reminders to patients who haven't had an exam in over a year via email or text message.

Another important use case of Demandforce lies in its ability to enhance customer experience and generate positive reviews. Patients have the capability to write reviews about their experience during their appointment, which not only provides valuable feedback but also serves as a form of quality assurance checking. The software also enables businesses in the Salon and Spa industry to confirm appointments and encourage reviews, resulting in improved service quality and positive testimonials.

Additionally, Demandforce plays a crucial role in marketing services and products to clients. It is used by marketing staff to reach out to existing and past customers for reminders, referrals, and reviews. The software facilitates effective communication through means like newsletters, securely sent text messages, and product promotions. Moreover, Demandforce's direct link with QuickBooks desktop further streamlines operations by ensuring seamless integration of financial data.

Overall, Demandforce offers a comprehensive suite of features that support appointment management, enhanced customer experiences, and targeted marketing efforts across various industries.

Improved Aesthetics: Users have expressed their satisfaction with the product's updated aesthetics, noting the enhanced visibility of colors, grid lines, and font style on the front page. This improvement has significantly improved navigation and information organization for offices.

Customizable Reminder Emails: Many users have found the feature that allows them to include specific items in reminder appointment emails to be highly useful. This customization option has streamlined communication with patients, resulting in increased efficiency for offices.

Patient Reviews Functionality: The ability to receive patient reviews through the product is highly valued by users. This functionality enables offices to gain valuable insights into their strengths and areas for improvement, ultimately leading to better patient care.

Some users have expressed a desire for more communication regarding the updates made to the website and the reasons behind these changes. They feel that better transparency in this area would help them understand and adapt to any modifications.

Several reviewers have mentioned that they would like to see more personalization options available in order to better cater to the specific needs of businesses. They feel that having more customization choices would allow them to tailor their experience according to their unique requirements.

A common complaint among users is the absence of a feature that allows reviews posted on the business website or connected to a Yelp account. Many customers believe that integrating Yelp reviews could provide valuable insights and enhance credibility for potential customers considering their services or products.

Based on user reviews, here are three common recommendations for the software:

  • It is important to fully understand the software's capabilities and ability to adapt to market changes before signing any contracts. Users emphasize the need to thoroughly evaluate the software's features and flexibility to ensure it meets their specific business needs.

  • Users recommend taking advantage of the responsive and friendly customer support offered by the software. However, they mention that the cost of the software is relatively high.

  • Users suggest requesting a demo to assess the software's performance across different browsers and ensure consistent functionality. They advise thoroughly testing the software before making a decision to ensure it meets their requirements.

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