Overview
What is DemandTools?
DemandTools for AppExchange is a data quality toolset for Salesforce.com CRM centric customers. The product comprises 11 individual modules to control, standardize, verify, deduplicate, import and manipulate Salesforce and/or Force.com data.
Complete Solution for Database Management!
Protect the quality of your data!
Great for keeping your data clean!
Powerful Data Quality Refinement Tool
Quick Deduping Tool for Demanding Data
DemandTools = Great Tool, Great Value!
A useful tool
DemandTools helps manage the demands of data loading
Demand Tools: A great Swiss Army Knife for those in charge of data integrity in Salesforce
DemandTools - Offered a swift solution to a longstanding issue.
Would recommend DemandTools for keeping Salesforce data clean and up-to-date
DemandTools is a winner!
You should "demand" DemandTools for your organization!
DemandTools favorite features and some areas that offer scope for improvement
Amazing DemandTool
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Pricing
What is DemandTools?
DemandTools for AppExchange is a data quality toolset for Salesforce.com CRM centric customers. The product comprises 11 individual modules to control, standardize, verify, deduplicate, import and manipulate Salesforce and/or Force.com data.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
What is Cloudingo?
Cloudingo - a cloud-based SaaS, connects to salesforce.com and allows system administrators to scan their entire database for similar or duplicate records. Cloudingo was launched in late 2011. It is well known for its ease-of-use and rich user experience.
What is Dataloader.io?
Dataloader.io delivers a cloud based solution to import and export information from Salesforce.
Product Demos
DemandTools Demo
DemandTools from CRMFusion
Product Details
- About
- Competitors
- Tech Details
- Downloadables
- FAQs
What is DemandTools?
DemandTools helps users manage CRM data in minutes, not months, so that they have accurate, report-ready data that can be trusted, enabling users to market, sell, and support more effectively.
By fixing common data problems, automating data quality routines, and working within specific processes and customizations, DemandTools is designed to give stakeholders reliable data and insights, encourages CRM end-user adoption, and provide cleaner data with less effort.
DemandTools has 13 modules to make it a versatile and adaptive data quality solution for CRM.
Data Quality Assessment
Understand how strong or weak data is and know where to focus remediation efforts.
Module: Assess
Duplicate Management
Detect, eliminate, and prevent duplicate records from misleading sales and marketing teams and causing friction in the customer journey.
Modules: Dedupe, Convert, DupeBlocker, PeopleImport, Match
Data Migration Management
Maintain data integrity while moving data into and out of Salesforce.
Modules: Import, Export, Delete, PeopleImport, Match
Standardization, mass modification, and business insights
Apply record changes en masse and standardize data to get trustworthy insights in every report.
Modules: Modify, Tune, Reassign
Email Verification
Verify email addresses in CRM to keep communication flowing with customers.
Module: Verify
DemandTools Features
- Supported: Data Quality Assessment
- Supported: Duplicate Management
- Supported: Data Migration Management
- Supported: Data Standardization and Mass Modification
- Supported: Record Ownership Management
- Supported: Mass Lead Conversion
- Supported: Email Verification
DemandTools Screenshots
DemandTools Video
DemandTools Competitors
DemandTools Technical Details
Deployment Types | On-premise |
---|---|
Operating Systems | Windows, Linux, Mac |
Mobile Application | No |
DemandTools Downloadables
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(160)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users have reported that DemandTools is their go-to solution for advanced data transformation and ID reporting in Salesforce. It is highly regarded for its ability to efficiently clean up Salesforce data, preventing the accumulation of junk data in the system. While it may require some initial research to learn how to utilize all its features correctly, DemandTools proves to be a powerful tool for cleaning up messy Salesforce databases.
DemandTools allows users to manipulate large volumes of data quickly and easily, enabling them to save scenarios for different departments and teams. This makes it an invaluable tool for various tasks such as imports, data cleanup, field updates, and targeted marketing data updates. Users rely on DemandTools for managing duplicates on accounts and contacts, converting leads, updating account and contact information, and efficiently transferring data between team members.
One significant advantage of DemandTools is its ability to enable operations teams to make large-scale changes to Salesforce in real-time, creating a more agile company environment. The tool excels at locating and merging duplicate records within Salesforce, as well as updating batches of records simultaneously. Additionally, DemandTools empowers users to format data in Salesforce for intelligent call routing and enhance data for sales and customer success teams.
Administrators find DemandTools indispensable for performing database updates, de-duping scripts, and utilizing scheduled batch functionality. It is leveraged by various departments like Technology and Admissions to effectively de-dupe contacts, accounts, and opportunities. The flexibility of DemandTools with its powerful filtering options plays a crucial role in removing duplicates, ensuring complete records, and facilitating mass movement of data. Overall, users appreciate the power of DemandTools in improving data quality within Salesforce databases.
Powerful and straightforward tool for data maintenance: Users have found DemandTools to be a powerful and straightforward tool for their data maintenance needs. Many reviewers stated that it provides solutions for all their data maintenance requirements, making it an invaluable tool that saves them hours of valuable time on a daily basis.
Customizable scenarios and queries for efficient duplicate search: The ability to fully customize scenarios and queries in DemandTools has been highly appreciated by users. This feature allows them to search for potential duplicates more efficiently, resulting in a streamlined process. Some users mentioned the helpfulness of being able to define the data they want to keep on the resulting record after merging duplicates.
Find/Report IDs feature for easy data searching: Users have praised the Find/Report IDs feature in DemandTools, which has made searching for specific data much easier and saved them significant time. They have also found this feature invaluable when cross-checking external data with internal data.
Confusing and Non-Intuitive User Interface: Some users have expressed frustration with the confusing and non-intuitive user interface of DemandTools, making it difficult to navigate through the modules and perform tasks efficiently. Multiple reviewers have mentioned a learning curve associated with using the software.
Lack of MAC Support and Sub-par Dynamics Integration: Users have expressed dissatisfaction with the lack of support for MAC operating systems and find the user interface complex and difficult to navigate. Additionally, they mention that the software's support for Dynamics is sub-par, leading to a lack of strong relationship with the support team.
Outdated User Interface and Limited Flexibility in Tune Results: Several users find DemandTools' user interface outdated and in need of a refresh. They also desire more flexibility in displaying Tune results, suggesting that improvements should be made in these areas for a better user experience.
Users commonly recommend the following for BeanFlumper:
-
Utilize the free version: Many users suggest using the free version of BeanFlumper as it provides most of the necessary features without requiring a purchase.
-
Run the software on your own system: Users advise against using the cloud version of BeanFlumper due to potential lagging issues. They recommend installing and running the software on your own system for a smoother experience.
-
Consider purchasing for larger businesses: Some users believe that BeanFlumper is more suitable and valuable for larger companies with over 500 employees. They suggest considering a purchase if your business falls into this category, as it may better meet the specific needs of larger organizations.
These recommendations aim to help users make informed decisions about utilizing the free version, avoiding potential lag issues, and determining whether BeanFlumper is suitable for their company size.
Attribute Ratings
- 9.9Likelihood to Renew16 ratings
- 9.8Availability2 ratings
- 8.5Performance3 ratings
- 7.8Usability6 ratings
- 9Support Rating5 ratings
- 8.5Online Training2 ratings
- 6.9Implementation Rating6 ratings
- 7.5Configurability2 ratings
- 8.5Product Scalability2 ratings
- 9Ease of integration1 rating
- 9Vendor pre-sale1 rating
- 9Vendor post-sale1 rating
Reviews
(1-5 of 5)- Allows you to preview your changes before actually making them.
- Help and training are really good and informative.
- Would be nice to have Search ability in more areas. Sometimes you have to scroll thru hundreds of fields on multiple objects to find what you are looking for.
- Sometimes when you want to change a condition, clicking on the condition brings up the condition and value, other times you have to scroll thru and find the field again which is frustrating.
- We have many automations run using JobBuilder. They do all kinds of things that used to be handled manually. Not sure the exact savings, but it is huge.
- One area in particular that we've been able to save on staff is by writing a bunch of de-dupe scenarios. We lost 2 people this year to retirement and have not had to replace them.
A good knowledge of the organization's many custom objects and fields.
Detail oriented mind set is helpful.
- De-duping
- Updating Salesforce
- Ability to schedule scenarios
- Keeping data in sync
- One of our SF Admins has done an incredible job writing many de-dupe scenarios which have significantly reduced the amount of manual de-duping necessary.
- The Admissions Counselors assigned to each student change a couple of times a year and the assignment rules can be quite complex. DT allows us to keep these updated with a minimum of effort.
- We continue to tweak and improve our de-duping processes.
- As I learn more about DT, I know I'll find plenty of new uses for it.
- Don't know
- I was not involved in the implementation. It was before I was hired.
- no training
- De-duping. Our many scenarios save tons of tedious manual de-duping.
- I like the ability to review records and link to them in Salesforce before updating.
- Sometimes searching thru to find a field can be a pain. It would be nice to have some sort of search ability to narrow down the many fields.
- Sometimes when you select a field to update it is ready for update. Other times, you have to search thru the field list to find the field even tho you've already selected it in the Conditions.
- Salesforce
- No
- File import/export
- Single Signon
- Have not done an upgrade since I started 9 months ago
- Hopefully some improvement in some of the usability "quirks" I've mentioned.
Love the merge function!
- Merge new values with existing values already in Salesforce.
- Finds the SF ID when given match criteria.
- Generates restore file prior to importing new data.
- The UI is a bit slow and clunky.
- Native Mac functionality.
- Huge ROI, again, being able to merge data is extremely useful!
- merging data
- ID match
- data exports
- help with territory carving
- account hierarchy management
- duplicate detection
- automated imports
- merge
- territory management
- Product Features
- Don't know
- was not involved
- no training
- merging existing data
- de-duplication
- ID match
- N/A
- salesforce
- No
- File import/export
- n/a
- n/a
- It can run automatically over night.
- It is much more feature packed then standard salesforce de-duping.
- We enjoy the ability to grab large amounts of records with this tool.
- The UI could be different, as it is older looking.
- More tutorial videos for newer users.
- Being able to dedup data on a mass scale.
- Cleaning up and merging large amounts of data.
- Working with custom objects even though it takes much longer.
- API calls are used when working with custom objects.
- When data in your org is messy and unclean
- when manual de-duping is not fast enough
- when new data is entering the system daily.
- We use the find and discovery tool to get data from our org
- We have created scenarios to keep our system clean
- We have users use demand tools to pull IDs
- using the email validator
- Product Features
- Product Usability
- Implemented in-house
- permissions with the users
- initial login and data work
- Single table de-dup with standard objects
- Find and discover IDs from my own CSV
- Update/upserting new records
- Custom object de-duping requires lots of api calls.
DemandTools should be in high demand.
- One strength of DemandTools is how simple it is to use. It's set up in a very user-friendly format, with icons that you can hover over that will explain how to use that particular section.
- Additionally, DemandTools is very customizable so that each user can tailor it to their specific needs.
- Also, as an add-on tool, DemandTools is great at running in the background without slowing down your computer or any other concurrently running programs.
- The biggest area for improvement is related to its de-duplication tool. It would be nice to be able to default certain fields (such as Lead Source) from the record being deleted and have them overwrite the values in the same fields on the surviving record. The system allows you to keep certain values, but it has to be done one-by-one.
- With so many inquiries coming from dozens of sources, being able to remove duplicate records has been a huge return on investment. This can be seen, first and foremost, in the money saved by not mailing any print materials to the same student more than once.
- Similarly, having the ability to mass update records in batch format has allowed us to ensure that our coding is up-to-date and as accurate as possible.
- Product Usability
- Existing Relationship with the Vendor
- Third-party Reviews
- Self-taught
- Mass Impact (batch updating records already in the system)
- Single Tape De-duplicator (identifying and removing duplicate records)
- Mass Effect (importing an external list of records into the system)
- Setting up the de-duplicator can be a little tricky at first, but if set up correctly, it works great.
Best Addition to Your Salesforce Toolbox
- Data Standardization - it's a truly beautiful thing using this tool. There's more than one module that will let you update every record in the system if you have to, or you can filter it down to only update records that match particular criteria.
- Data Maintenance - At least 10% of our database is duplicates. DemandTools works wonders in helping us clean those up. Especially helpful are the Lead2Contact and Lead2Account deduplication tool. We use these most in correlation with our marketing automation tool which creates new records as leads if the email address doesn't match. Running a quick scenario in Lead2Contact will merge the new leads with existing contacts without losing data.
- Data Format - The ability to format my data uniformly brings joy to my OCD heart. Built in to the software are programs for North American businesses to standardize information. Phone numbers, states, countries, addresses, etc.
- Better scheduling of tasks. This is something I would like to do but I haven't figured out how to do it yet
- Better UI - I feel like I'm in the 90s or early 2000s
- Ability to use punctuation in things - like searching for all accounts with a comma in them or a semi colon
- Increased employee efficiency from data standardization / deduplication
- Faster touches on leads with the list importing tools
- Cleaner data (see increased employee efficiency) which makes for a happier admin
- Deduplication
- Reassigning Territories (I do this at least once a quarter with over 100,000 accounts)
- Modifying data formatting - like addresses. Or populating missing info (like if the Country should be USA but is blank)
- Price
- Product Features
- Merging. So much better than the SF UI!!
- Running the same scenario over and over - once you set it up, you can just reuse it over and over. Especially helpful for things you do routinely, like formatting address or reassigning things.
- Scheduling things to run at regular intervals is hard