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DemandTools

DemandTools

Overview

What is DemandTools?

DemandTools for AppExchange is a data quality toolset for Salesforce.com CRM centric customers. The product comprises 11 individual modules to control, standardize, verify, deduplicate, import and manipulate Salesforce and/or Force.com data.

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Recent Reviews

TrustRadius Insights

Users have reported that DemandTools is their go-to solution for advanced data transformation and ID reporting in Salesforce. It is highly …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is DemandTools?

DemandTools for AppExchange is a data quality toolset for Salesforce.com CRM centric customers. The product comprises 11 individual modules to control, standardize, verify, deduplicate, import and manipulate Salesforce and/or Force.com data.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.validity.com/demandtools/pr…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is Cloudingo?

Cloudingo - a cloud-based SaaS, connects to salesforce.com and allows system administrators to scan their entire database for similar or duplicate records. Cloudingo was launched in late 2011. It is well known for its ease-of-use and rich user experience.

What is Dataloader.io?

Dataloader.io delivers a cloud based solution to import and export information from Salesforce.

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Product Demos

DemandTools Demo

YouTube

DemandTools from CRMFusion

YouTube
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Product Details

What is DemandTools?

DemandTools is a data quality platform that aims to ensure data remains a valuable asset.

DemandTools helps users manage CRM data in minutes, not months, so that they have accurate, report-ready data that can be trusted, enabling users to market, sell, and support more effectively.

By fixing common data problems, automating data quality routines, and working within specific processes and customizations, DemandTools is designed to give stakeholders reliable data and insights, encourages CRM end-user adoption, and provide cleaner data with less effort.

DemandTools has 13 modules to make it a versatile and adaptive data quality solution for CRM.

Data Quality Assessment
Understand how strong or weak data is and know where to focus remediation efforts.
Module: Assess
Duplicate Management
Detect, eliminate, and prevent duplicate records from misleading sales and marketing teams and causing friction in the customer journey.
Modules: Dedupe, Convert, DupeBlocker, PeopleImport, Match
Data Migration Management
Maintain data integrity while moving data into and out of Salesforce.
Modules: Import, Export, Delete, PeopleImport, Match
Standardization, mass modification, and business insights
Apply record changes en masse and standardize data to get trustworthy insights in every report.
Modules: Modify, Tune, Reassign
Email Verification
Verify email addresses in CRM to keep communication flowing with customers.
Module: Verify

DemandTools Features

  • Supported: Data Quality Assessment
  • Supported: Duplicate Management
  • Supported: Data Migration Management
  • Supported: Data Standardization and Mass Modification
  • Supported: Record Ownership Management
  • Supported: Mass Lead Conversion
  • Supported: Email Verification

DemandTools Screenshots

Screenshot of DemandTools Home ScreenScreenshot of Modify FormulaScreenshot of Data Quality Automation

DemandTools Video

For more than 20 years, DemandTools has earned a reputation of being the most trusted and dependable set of tools for Salesforce data managers. In fact, it's ranked by G2 Crowd as the #1 data tool based on market presence and satisfaction–and 94% of our reviews are 4 or 5 sta...
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DemandTools Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo

DemandTools Downloadables

Frequently Asked Questions

DemandTools for AppExchange is a data quality toolset for Salesforce.com CRM centric customers. The product comprises 11 individual modules to control, standardize, verify, deduplicate, import and manipulate Salesforce and/or Force.com data.

Cloudingo and Experian Address Validation are common alternatives for DemandTools.

Reviewers rate Support Rating highest, with a score of 9.

The most common users of DemandTools are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(160)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have reported that DemandTools is their go-to solution for advanced data transformation and ID reporting in Salesforce. It is highly regarded for its ability to efficiently clean up Salesforce data, preventing the accumulation of junk data in the system. While it may require some initial research to learn how to utilize all its features correctly, DemandTools proves to be a powerful tool for cleaning up messy Salesforce databases.

DemandTools allows users to manipulate large volumes of data quickly and easily, enabling them to save scenarios for different departments and teams. This makes it an invaluable tool for various tasks such as imports, data cleanup, field updates, and targeted marketing data updates. Users rely on DemandTools for managing duplicates on accounts and contacts, converting leads, updating account and contact information, and efficiently transferring data between team members.

One significant advantage of DemandTools is its ability to enable operations teams to make large-scale changes to Salesforce in real-time, creating a more agile company environment. The tool excels at locating and merging duplicate records within Salesforce, as well as updating batches of records simultaneously. Additionally, DemandTools empowers users to format data in Salesforce for intelligent call routing and enhance data for sales and customer success teams.

Administrators find DemandTools indispensable for performing database updates, de-duping scripts, and utilizing scheduled batch functionality. It is leveraged by various departments like Technology and Admissions to effectively de-dupe contacts, accounts, and opportunities. The flexibility of DemandTools with its powerful filtering options plays a crucial role in removing duplicates, ensuring complete records, and facilitating mass movement of data. Overall, users appreciate the power of DemandTools in improving data quality within Salesforce databases.

Powerful and straightforward tool for data maintenance: Users have found DemandTools to be a powerful and straightforward tool for their data maintenance needs. Many reviewers stated that it provides solutions for all their data maintenance requirements, making it an invaluable tool that saves them hours of valuable time on a daily basis.

Customizable scenarios and queries for efficient duplicate search: The ability to fully customize scenarios and queries in DemandTools has been highly appreciated by users. This feature allows them to search for potential duplicates more efficiently, resulting in a streamlined process. Some users mentioned the helpfulness of being able to define the data they want to keep on the resulting record after merging duplicates.

Find/Report IDs feature for easy data searching: Users have praised the Find/Report IDs feature in DemandTools, which has made searching for specific data much easier and saved them significant time. They have also found this feature invaluable when cross-checking external data with internal data.

Confusing and Non-Intuitive User Interface: Some users have expressed frustration with the confusing and non-intuitive user interface of DemandTools, making it difficult to navigate through the modules and perform tasks efficiently. Multiple reviewers have mentioned a learning curve associated with using the software.

Lack of MAC Support and Sub-par Dynamics Integration: Users have expressed dissatisfaction with the lack of support for MAC operating systems and find the user interface complex and difficult to navigate. Additionally, they mention that the software's support for Dynamics is sub-par, leading to a lack of strong relationship with the support team.

Outdated User Interface and Limited Flexibility in Tune Results: Several users find DemandTools' user interface outdated and in need of a refresh. They also desire more flexibility in displaying Tune results, suggesting that improvements should be made in these areas for a better user experience.

Users commonly recommend the following for BeanFlumper:

  1. Utilize the free version: Many users suggest using the free version of BeanFlumper as it provides most of the necessary features without requiring a purchase.

  2. Run the software on your own system: Users advise against using the cloud version of BeanFlumper due to potential lagging issues. They recommend installing and running the software on your own system for a smoother experience.

  3. Consider purchasing for larger businesses: Some users believe that BeanFlumper is more suitable and valuable for larger companies with over 500 employees. They suggest considering a purchase if your business falls into this category, as it may better meet the specific needs of larger organizations.

These recommendations aim to help users make informed decisions about utilizing the free version, avoiding potential lag issues, and determining whether BeanFlumper is suitable for their company size.

Attribute Ratings

Reviews

(1-25 of 117)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Find/Report ID tool to cross check external data with internal data.
  • Make changes with MassImpact without importing or exporting data.
  • Insert, Update, Upsert, Delete to MassEffect uploaded data.
  • The user interface can be cleaned up a bit.
  • It tends to slow my system down a bit when using the tool.
  • Exporting options can be limited, then maybe in settings add as needed different options.
Jessica Houbre | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • Mass Updates.
  • Mass Deletes.
  • Finding and reporting IDs.
  • Deduping- we need to manually review each to make sure they are in fact the same person and it would be nice to see if there are others in the same position who have found better criteria to pull dupes in by other than the same email. In higher ed, you find a lot of times a parent email is provided and attached to multiple child records.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Fuzzy logic for identifying address duplicates
  • Locks in multiple data points while keeping master rules engaged
  • Allows for saving scenarios so you don't need to remember how you did it last time!
  • It can be quite confusing to navigate the initial setup screens
  • Frustration on same or no data return when you set up scenarios
  • A little fearful of the "you can't go back" idea
Kayla Laws | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Straightforward UI that does what it needs to do.
  • Makes after-the-fact de-duplication a breeze.
  • Easy mass updates to data sets - making cleaning data a breeze.
  • UI is outdated and could use a bit of a facelift.
  • Some competitors in this space are more all-in-one tools where DemandTools.
  • Lack of automation for regular data cleansing - everything we use DemandTools for is manual.
June 01, 2021

A useful tool

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Deduplication
  • Data fixes
  • Mass effect documents to make large data changes
  • Some user interface improvements
  • Better ability to do table backups
  • Seems to lock up if too large of data sets are used
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Webinars are helpful resources.
  • Very useful for managing large amounts of data.
  • I wish I could make changes to my existing scenarios using save rather than having to create a whole new scenario. Maybe you can, I just haven't been able to.
  • Some features aren't user intuitive and it takes a while to learn.
Brian Treml | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Ability to save scenarios that I can then train others to use to help maintain our data.
  • Error and change logs that let you review errors and issues.
  • Ability to connect across lookup fields to better analyze and tie together data.
  • Scrolling in the field menus could be improved to utilize the mouse wheel.
  • Some built in help for using formulas in Mass Impact.
  • No ability to work across objects in mass Impact, changes can only be written to fields of the chosen object.
Bilal Comertpay | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Mass Updates of data to achieve a set goal
  • Formats existing data in mass to restructure the data for use with a particular system or software package
  • Formats changes as they come into salesforce on the fly so data integrity can be maintained
  • From my perspective, all seemed relatively straight forward.
  • Its the sort of tool you set and forget, after the initial setup, we rarely play with the pre-established rules, as other systems draw from this formatted data.
Mike Malone | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Allows you to preview your changes before actually making them.
  • Help and training are really good and informative.
  • Would be nice to have Search ability in more areas. Sometimes you have to scroll thru hundreds of fields on multiple objects to find what you are looking for.
  • Sometimes when you want to change a condition, clicking on the condition brings up the condition and value, other times you have to scroll thru and find the field again which is frustrating.
December 04, 2020

DemandTools is a winner!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to use
  • Powerful software
  • Built with user in mind
  • Searching for fields is inconsistent across the program- sometimes you have a search box, sometimes you can type the whole word to jump around and sometimes only the first letter, inconsistent between modules.
  • Although very easy to use once you have it down, there is a slight learning curve
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Deduplication - easily run multiple match criteria in one pass.
  • Find/Report IDs - easily find existing records in Salesforce.
  • DupeBlocker - great compliment to Salesforce's (limited) duplication rules.
  • Interface/UI update needed.
  • More export functionality/options.
  • Reduce DupeBlocker key building times.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • De-duping scripts that allow you to filter data based on various criteria.
  • Make updates to data.
  • Scheduled batches for data updates.
  • Invoicing and renewals have been very painful. With the constant sales team iteration it becomes very difficult to get in touch with someone.
  • Help documentation is not very easily accessible.
  • Sometimes the filters that can be used for filtering data (especially date/time filters) are not very user friendly and flexible.
December 02, 2020

Amazing DemandTool

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • PowerGrid can review and make the updates simultaneously.
  • Single Table Dedupe makes merg[ing] the records easy and can make updates at the same time.
  • BulkBackup [is] just one click, majority data got updated.
  • Scenarios save a lot of time for similar working load.
  • There are certain objects BulkBackup can not backup.
  • The backup file too large to open, it [would] be great if it [could] be split into a couple files that can be accessed without any special tool.
  • When query on child object, it [would] be great if we [could] update the data on parent object.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to use.
  • Refined/detailed search capabilities.
  • Record capability.
  • Slow.
  • Finicky - tends to error out if computer is moved in slightest, or if you change windows.
  • Would like additional search filters - cross field comparison for example: comparing home phone number to cell phone number in order to find duplicates.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Job Builder batches that allow you to run batches of updates for data integrity.
  • De-duplicating data for loading and to ensure we do not load redundant records.
  • Using PowerGrid like excel to drill and filter to particular record sets.
  • Support - The team is very helpful and will provide you with as many resources as you need to succeed.
  • The interface is a little basic.
  • More in tool help would be great (This has been steadily improving).
  • Quarterly or Annual updates on improvements and "What's New".
Raheel Alam | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • More functional than DataLoader.
  • Easily make changes to thousands of records at a time.
  • Identify dupe accounts quickly and mass merge.
  • The UX is atrocious- like windows 95 bad. It needs help.
  • Needs a Mac version. I need to use a PC emulator to run the software.
  • Cloud based would be even better but I do understand the value of desktop based.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Scenarios can be saved and reused.
  • Possibility to configure the number of records treated by a batch or use bulk Api.
  • Compliant with Salesforce security.
  • Group several scenarios with JobBuilder to execute multi-steps processes.
  • User friendly.
  • Cannot schedule a JobBuilder scenario. I have to execute them manually every morning.
  • Include PeopleImport in JobBuilder.
  • Use joker in criteria.
Sarah Oden Fite | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Updates records from CSV files
  • Deletes records with an ID (key)
  • Identifies Duplicates
  • Updates fields based on field matches
  • Joins objects based on field matches
  • I wish the Find ID reports didn't list the results in columns, but in rows below the match, or if it was at least an option. Like if it listed Match1 and Match1a, Match1b, Match1c. Sort of how the dedupe file has Masters and NonMasters.
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