Name: Demodesk
Rating: 9.9 (8 reviews)
Author: Demodesk

Help Desk

Web and Video Conferencing

Customer Support

Cross-Browser Testing

PHP Frameworks

Development

Learning Management

Education

Business Intelligence (BI)

Collaboration

Demand Planning

Enterprise Content Management

Enterprise Feedback Management

Facility Management

Knowledge Management

Payment Facilitation

Enterprise

Accounting

Blockchain Payments

Cryptocurrency Wallets

Hedge Fund

Finance and Accounting

ACA Compliance

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Change Management

Cloud Storage

Embedded Database

Endpoint Security

Fraud Detection

Function as a Service (FaaS)

Graph Database

Infrastructure-as-a-Service

Integration Platform as a Service (iPaaS)

Network Attached Storage

Network Performance Monitoring

Object Storage

Privileged Access Management

Rack Servers

Storage as a Service (STaaS)

Technology Business Management

Value Stream Management

Website Hosting

Information Technology

A/B Testing

Account-Based Marketing (ABM)

Ad Serving & Retargeting

All-in-One Marketing

Contact Management

Content Management

Creative Management

Customer Advocacy

Email Marketing

Marketing Automation

Social Media Management

Survey & Forms Building

Translation

Web Analytics

Marketing

Project Management

Video Conferencing

Professional Services

Auction Software

Customer Relationship Management (CRM)

Headless eCommerce

Lead Management

Sales Incentive Compensation Management

Sales

Data-Centric Audit Protection (DCAP)

Database Security

Operational Technology (OT) Security

Security

Aviation

Civil Engineering

Computer-Aided Manufacturing (CAM)

Healthcare Learning Management

Lease Management

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### Screen Sharing Solutions
Users consistently praise Demodesk's screen sharing capabilities in their reviews. They highlight the ease of use and intuitive nature of the screen-sharing solution, making it ideal for onboarding customers and providing assistance with navigating new platforms. The ability to share screens, control them, and schedule meetings efficiently are key features that users appreciate. Additionally, the platform's virtual display and interactive screen-sharing functionality have been commended for enhancing customer engagement and streamlining processes. The absence of downloads or lags in the software further adds to the positive user experience, making Demodesk a preferred choice for collaborative and interactive screen sharing. (Source Reviews: [1](https://www.trustradius.com/reviews/demodesk-2023-01-24-03-33-58), [2](https://www.trustradius.com/reviews/demodesk-2023-01-24-11-19-41), [3](https://www.trustradius.com/reviews/demodesk-2022-11-23-19-20-54), [4](https://www.trustradius.com/reviews/demodesk-2023-01-23-11-49-35), [5](https://www.trustradius.com/reviews/demodesk-2022-11-22-14-14-59))

### Scheduling and Calendar Integration
Users consistently praise Demodesk's scheduling and calendar integration features. Reviewers highlight the ease of scheduling calls and the smooth integration with calendars, making it effortless to coordinate meetings with both internal team members and external clients. The platform's ability to streamline the scheduling process and prevent overlaps has been a significant advantage for users, allowing for efficient time management and improved productivity. Additionally, the positive feedback on the platform's scheduling capabilities underscores its value in enhancing overall workflow efficiency. (Source Reviews: [1](https://www.trustradius.com/reviews/demodesk-2023-01-23-10-41-19), [2](https://www.trustradius.com/reviews/demodesk-2023-01-23-11-49-35), [3](https://www.trustradius.com/reviews/demodesk-2022-11-23-19-20-54))

### CRM Integration and Management
Users consistently praise Demodesk for its CRM integration and management features, highlighting its ability to streamline data syncs and enhance overall efficiency. Reviewers appreciate the platform's smooth integration with CRM systems, which allows for easy access to updated information and notes from demos. However, some users express a desire for more visibility and customization options when analyzing the data within the CRM. Despite this feedback, the general sentiment leans towards positive regarding Demodesk's CRM integration and management capabilities. (Source Reviews: [1](https://www.trustradius.com/reviews/demodesk-2023-01-24-03-33-58), [2](https://www.trustradius.com/reviews/demodesk-2023-01-23-10-41-19))

### Sales Meeting Optimization
Users consistently praise Demodesk's efficiency in optimizing sales meetings. The platform's sales meeting optimization capabilities have garnered positive feedback for streamlining scheduling, enhancing time management, and facilitating smooth handoffs during meetings. Additionally, users appreciate features like screen sharing, live preview, and presentation tools that contribute to more engaging and productive sales interactions. Despite occasional errors and a lengthy onboarding process, Demodesk's sales meeting optimization functionality is widely regarded as a valuable asset for sales and marketing professionals seeking to elevate their customer meetings and product demonstrations. (Source Reviews: [1](https://www.trustradius.com/reviews/demodesk-2023-01-23-11-49-35), [2](https://www.trustradius.com/reviews/demodesk-2022-11-22-14-14-59), [3](https://www.trustradius.com/reviews/demodesk-2022-11-23-19-20-54), [4](https://www.trustradius.com/reviews/demodesk-2023-01-24-11-19-41))

### Sales Performance Enhancement
Users consistently highlight Demodesk's positive impact on sales performance enhancement. They appreciate how the platform aids in coaching sales reps during calls, streamlines administrative tasks, and facilitates scheduling, ultimately leading to increased sales. The tool's ability to enhance sales team efficiency and focus on sales activities is particularly valued by users. Additionally, the shared control feature and playbooks for demos are commended for simplifying product walkthroughs and improving customer interactions. (Source Reviews: [1](https://www.trustradius.com/reviews/demodesk-2023-01-23-10-41-19), [2](https://www.trustradius.com/reviews/demodesk-2022-11-22-14-14-59), [3](https://www.trustradius.com/reviews/demodesk-2022-11-23-19-20-54), [4](https://www.trustradius.com/reviews/demodesk-2023-01-24-11-19-41), [5](https://www.trustradius.com/reviews/demodesk-2023-01-23-11-49-35))

Users have made several recommendations for Demodesk based on their experiences. The most common recommendations are as follows:

1. Try Demodesk: Many users recommend giving Demodesk a try, particularly for hands-on online sharing and safe meetings during the pandemic. It is suggested that professionals, agencies, students, and working professionals should use the free trial version of Demodesk first for 7 days before making a purchasing decision.

2. Great Features and Convenience: Users appreciate the range of features offered by Demodesk, which they find extremely useful for connecting with customers from different parts of the world. They consider it a great platform for demos, sales purposes, and remote technical support. Demodesk is also seen as the best and most convenient screen sharing solution for sales, offering excellent audio and video quality.

3. Integration and Design: Reviewers have mentioned that integration with other platforms is seamless and recommend integrating Demodesk with other tools. Additionally, users love the software design of Demodesk and find it suitable for both small and large companies.

Overall, users highly recommend trying out Demodesk for its features, convenience, international connectivity, and integration capabilities.

Errors in Meeting: Some users have experienced occasional errors while using the software, which could potentially cause issues in meeting. These errors need to be addressed and resolved promptly to ensure a smooth user experience and avoid any disruptions during important meetings.

Lacking Reporting Feature: Several reviewers have found the reporting feature to be lacking in functionality and suggested room for improvement. Enhancing the reporting capabilities would provide users with more comprehensive insights and analysis, leading to better decision-making processes.

Lengthy Onboarding/Setup Process: Many users mentioned that the onboarding/setup process was lengthy, requiring significant time and effort. Streamlining this process by simplifying steps or providing clearer instructions would help users get up and running quickly, reducing frustration and improving overall user satisfaction.

Demodesk has proven to be a valuable tool for conducting sales calls, with users praising its efficient demonstrations, automatic call recordings, and visually appealing workspace for prospects. Sales teams have particularly appreciated the lack of lagging from personal screens, which has improved the overall experience. Additionally, Demodesk has been successfully used for onboarding new customers, thanks to its impressive playbooks and shared control feature that facilitate easier product walkthroughs. This has led to more seamless and efficient training sessions.

Customers have also found Demodesk to be a reliable sales platform for meeting new international agents. Compared to simpler video conferencing tools like Zoom or Google Meet, Demodesk offers a more comprehensive solution with its advanced features and functionalities. The convenience of scheduling calls that fit everyone's schedule without manual management has been greatly appreciated by users. For SMEs, Demodesk eliminates the need for time-consuming scheduling by seamlessly integrating with calendars.

Demodesk stands out as one of the top video conferencing tools in the market, often competing directly with well-known platforms like MS Teams. Its highly praised screen sharing feature saves session recordings in the cloud, eliminating the need for private session recording. Additionally, Demodesk proves to be a helpful software for coaching sales reps during calls by automating administrative tasks and providing note-taking capabilities. Users have also found value in the platform's integration with calendars for scheduling calls and improving overall sales performance.

Improved Branding: Several users have noted that the branding of the product has been improved, creating a more professional and polished image. This enhancement is likely to positively impact customers' perception of the product.

Better Quality Videos: Many reviewers have appreciated the higher quality videos provided by the product. The improved resolution or visual clarity of the videos enhances the overall user experience and allows for better communication through visual content.

Automation of Sales Tasks: Some users have mentioned that the product effectively takes work off salespeople's shoulders. This automation feature assists in reducing the workload for sales staff, allowing them to focus on other important tasks and increasing their productivity.

Consensus improves the software buying process with interactive demos on demand. A digital product experience, it aims to delight buyers and deliver detailed intent data back to revenue teams, to shorten cycle times, increase close rates, and drive resource efficiency.

Consensus

Oracle Sales guides sellers with intelligent recommendations to help them focus on the most valuable prospects at the right time. These machine learning-based CRM selling tools center around clean, complete customer data from internal and external sources.

Professional

Standard

Premium

Oracle Sales

Demodesk

Sales Enablement Software is used to develop a strategy for equipping and motivating sales teams to sell better. It also encompasses sales performance management, including incentive compensation plans, territory and quota assignments, pipeline optimization, and sales training and coaching.

Sales Enablement

Likelihood to Recommend

Demodesk is a San Francisco-based company founded in 2017. This customer meeting platform provides automated scheduling and analytics to help sales representatives improve in-call performance and close deals.  

Microsoft Teams

Marketing Manager

Demodesk 2022-11-22 14:14:59

Join.me (discontinued)

Calendly

Whereby

Demodesk 2023-01-24 11:19:41

Slack

Demodesk 2023-01-23 11:49:35

Salesforce Lightning Platform

Salesforce Sales Cloud Lightning Dialer, part of Sales Engagement

RingCentral Contact Center

Demodesk 2022-11-23 19:20:54

Cisco Webex Share (discontinued)

Demodesk 2023-01-24 03:33:58

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Home

Sales Enablement Software

Demodesk really helped us with sales calls in the new digital world. This helps the sales team have more efficient demonstrations, automatic recordings to help remember the calls, and a much more visually appealing workspace for our prospects to see. The lack of lagging from personal screens was a huge help as well.

Improved branding.
Better quality videos.
Takes work off of salespeople.

Occasional errors that can cause issues in meeting.
Room for improved reporting.
Lengthy onboarding/ setup.

Customization
Ease of use.
Improved screen share.

More conversions after first sales meeting.
Less time organizing sales meetings.
Time savings.

Demodesk was used as an experiment in our organization through our admissions department - as they would have to recruit agents that would also recruit future students. Therefore, we tried to use it as a sales platform when meeting new international agents instead of a simple ZOOM or Google meeting.

Allows attendees to work on the same screen without downloading anything.
No downloads or lags in the software.
Clean interface.
Ability to record sessions.
Interactive screen-sharing.

No chat functionality.
No intercom integration.
Program can become buggy and unstable.

Simple and clean interface.
Ability to record sessions.
Interactive screen-sharing.

Increased potential customer's engagement/sense of participation.
Assist in streamlining processes.
Webbased screen sharing without any download efforts on the lead/customer side which makes it a simple and pleasant interaction.

Calendly, Whereby, Join.me (discontinued)

I've been a part of a sales team that uses it at a previous company. It was nice to let customers schedule time with our team when it fit everyone's schedule. Also nice that we didn't have to manage it ourselves. And from an SME standpoint, I don't have to waste any time thinking about scheduling, it just shows up.

Scheduling
Time Management
Meeting Handoffs
Screen Sharing

Improved Time Management
Higher impact meetings
Product showcasing

This is a very important tool we use for the sales stack. We use Demodesk to onboard our new customers. The playbooks for the demo are simply amazing; the shared control is a really good feature and helps us for an easier walkthrough of our products being offered to our customers.

Share control.
Live Preview.
Presentation.
Meeting Scheduling.
Content Creation.
Playbook Customization.

SF Syncing.
Not easy to maneuver on Mobile.

Screen sharing.
Screen control.
Scheduling

Demodesk has helped to improve sales by 15%.
Demodesk help to be hands on with out customers and had reduced churn significantly.

Salesforce Lightning Platform, Salesforce Lightning Dialer, RingCentral Contact Center

We would not change the evaluation process at all. If it were not for the evaluation and selection process we had used initially we would not have made such a great choice!

Demodesk is one of the best video conferencing tools. Demodesk is in direct competition with the best in the market, i.e. MS Teams. The best part of Demodesk is its screen sharing, as there is no need to record the session in private space as it will be saved in the cloud. Instead of sharing the local desktop, they provide a virtual display that acts as a medium to meet and engage with other users or customers.

Demodesk

Overview

What is Demodesk?