Help Desk

Web and Video Conferencing

Customer Support

Augmented Reality Development

Development

Alumni Management

School Management

Education

Association Management

Business Intelligence (BI)

Collaboration

Enterprise Resource Planning (ERP)

Environmental, Social, and Governance (ESG)

Facility Management

Meeting Management

Unified Communications as a Service (UCaaS)

Enterprise

Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Onboarding

HR Management

On-Demand Payment

Payroll

Talent Intelligence

Talent Management

Vendor Management Systems (VMS)

Workforce Analytics

Workforce Management

Human Resources

Asset Tokenization

Cloud Storage

Continuous Delivery

Data Center Backup

Data Governance

Fraud Detection

Graph Database

Infrastructure-as-a-Service

Integration Platform as a Service (iPaaS)

Managed Print

Master Data Management (MDM)

Message Oriented Middleware

Metadata Management

Network Function Virtualization (NFV)

Network Performance Monitoring

Network Traffic Analysis (NTA)

Robotic Process Automation (RPA)

SQL Server Performance Monitoring

Security Validation

Software-Defined WAN

Virtual Private Network (VPN)

Web Scraping

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Blogging

Content Management

Contest Management

Customer Loyalty Program

Email Marketing

Location Intelligence

Marketing Automation

Marketing Resource Management

Social Media Management

Survey & Forms Building

Video Streaming

Web Analytics

Marketing

Job Site Management

Project Management

Transcription

Waste Management

Professional Services

Customer Communication Management

Customer Relationship Management (CRM)

Sales

Automotive

Car Rental

Clinical Data Management

Equation Editors

Healthcare Learning Management

Vertical-Specific

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### Patient Management
Some users praise Dentrix for its detailed charting and ease of appointment scheduling, highlighting its patient portal and communication features. However, concerns have been raised about the treatment planner needing improvement and the software occasionally freezing. While some users appreciate the ability to access patient records from multiple locations and the cloud backup feature, others find certain aspects like the treatment planner and customization options lacking. In essence, Dentrix's patient management functionality receives a mix of positive and negative feedback, with users acknowledging both its strengths and areas for improvement. (Source Reviews: [1](https://www.trustradius.com/reviews/dentrix-2022-06-17-08-31-16), [2](https://www.trustradius.com/reviews/dentrix-2022-05-09-11-31-54), [3](https://www.trustradius.com/reviews/dentrix-2022-05-24-14-01-08), [4](https://www.trustradius.com/reviews/dentrix-2021-10-12-09-57-20))

### Marketing and Patient Communication
While some users appreciate Dentrix's patient communication features for enhancing internal organization and streamlining communication, others feel that the software falls short in terms of advanced marketing capabilities. The consensus among reviewers is that Dentrix serves well as a patient management system but lacks the robust marketing functionalities that some users desire. It is suggested that dentists separate marketing and patient management functions to avoid database confusion and maximize the software's effectiveness in patient care. (Source Reviews: [1](https://www.trustradius.com/reviews/dentrix-2022-06-17-08-31-16), [2](https://www.trustradius.com/reviews/dentrix-2022-05-24-14-01-08), [3](https://www.trustradius.com/reviews/dentrix-2021-10-12-09-57-20))

### Patient Care and Treatment Planning
Users generally appreciate Dentrix's patient care capabilities and treatment planning features. Reviewers have highlighted the ease of accessing patient records from multiple locations, the detailed charting options, and the convenience of appointment scheduling. However, some users have expressed a desire for improvements in the treatment planner functionality, citing issues such as the need for multiple clicks to access certain features, difficulty in emailing ledgers to patients, and occasional freezing of the system. Despite these minor drawbacks, Dentrix seems to offer a comprehensive solution for patient care and treatment planning in dental practices. (Source Reviews: [1](https://www.trustradius.com/reviews/dentrix-2022-05-09-11-31-54), [2](https://www.trustradius.com/reviews/dentrix-2021-10-12-09-57-20))

### Clinical Charting
Users consistently praise Dentrix for its electronic medical record (EMR) capabilities. When it comes to clinical charting, reviewers highlight Dentrix's detailed and organized approach to recording patient information. The system's ability to streamline charting processes and ensure data accuracy has been well-received by users. Dentrix's clinical charting functionality is regarded as a valuable asset in maintaining comprehensive and secure patient records. (Source Reviews: [1](https://www.trustradius.com/reviews/dentrix-2022-05-09-11-31-54), [2](https://www.trustradius.com/reviews/dentrix-2022-05-24-14-01-08), [3](https://www.trustradius.com/reviews/dentrix-2022-06-17-08-31-16), [4](https://www.trustradius.com/reviews/dentrix-2021-10-12-09-57-20), [5](https://www.trustradius.com/reviews/dentrix-2021-07-09-09-37-59), [6](https://www.trustradius.com/reviews/dentrix-2020-02-23-12-14-57))

### Imaging and Records Management
Users consistently praise Dentrix for its imaging and records management capabilities. Reviewers highlight Dentrix's ability to streamline the transition from paper records to a comprehensive electronic medical records (EMR) system. The integration with digital imaging software, such as Dexis, is particularly lauded for its efficiency in capturing and storing X-rays and images within the Dentrix platform. Additionally, users appreciate Dentrix's feature that allows for the conversion of paper documents into scanned files, facilitating easier access and organization of patient records. The positive feedback regarding Dentrix's imaging and records management functionalities underscores its importance in enhancing operational efficiency within dental practices. (Source Reviews: [1](https://www.trustradius.com/reviews/dentrix-2022-05-09-11-31-54), [2](https://www.trustradius.com/reviews/dentrix-2021-07-09-09-37-59))

Based on user reviews, a common recommendation for Dentrix is to consider other options such as Open Dental for cheaper and easier-to-use software. Users also suggest utilizing the training offered by Dentrix despite its expensive cost and evaluating specific needs and costs before choosing Dentrix. Additionally, seeking guidance from experienced users or Dentrix support when encountering difficulties is advised. It is also recommended to compare Dentrix with other software options and attend training sessions to fully utilize its capabilities.

Dentrix has been utilized since 2017 to seamlessly convert paper records into scanned documents within the Dentrix EMR system. Users have found it to be a valuable tool for digitizing and organizing patient information, eliminating the need for cumbersome paper charts. The software offers basic capabilities for successful patient care and is complemented by excellent technical support, ensuring a smooth transition from paper-based to digital record-keeping. With Dentrix G7, users can easily set up the EMR system and access it from any clinic, enhancing efficiency and convenience.

The web-based program of Dentrix has proven to be user-friendly, offering features like line-item accounting and user-defined reports. These functionalities assist dental offices in managing their front desk operations, clinical work, and business areas effectively. Dentrix plays a crucial role in scheduling patient appointments, managing claims, and facilitating other billing tasks. It was developed in 1995 by a user who recognized the challenges of paper charting and the need for integration with digital imaging software. Over time, Dentrix has evolved to become one of the top leaders in the dental software industry, providing a reliable backbone for dental offices.

Not only does Dentrix streamline operations and improve workflow efficiency, but it also prioritizes data security. By eliminating the reliance on paper records, Dentrix helps ensure that patient information remains safe and secure. Additionally, dentists have found value in utilizing Dentrix alongside marketing tools to ensure that patients show up for their scheduled appointments. This further enhances patient engagement and practice productivity. Overall, Dentrix serves as an essential solution for dental offices seeking to optimize their record-keeping processes while providing efficient patient care.

User-Friendly with Abundance of Features: Many users have found the software to be incredibly user-friendly and intuitive, allowing them to navigate through its various functions with ease. Additionally, reviewers appreciate the abundance of features that the software offers, providing them with a comprehensive solution for their dental practice needs.

Easy Installation Process: The software's installation process has been widely praised by users for its simplicity and straightforwardness. They have found it easy to install without any technical difficulties or complications, saving them valuable time and effort.

Detailed and Easy-to-Use Patient Charting: Users have consistently commended the patient charting feature for its exceptional level of detail and ease of use. The software allows dental professionals to efficiently document and manage patient information in an organized manner, enhancing their workflow efficiency and patient care.

Dentrix

Dental Software provides the needed administrative and clinical operational support distinct to dental practices while also offering elements like electronic claims, document management, prescription support, etc. Dental Software suites contain financial management and profitability coaching, as well as admin training and support modules.

Dental

Dental practice management software has been completely reimagined. Dentrix Ascend is a cloud-based system that offers real-time metrics, patient-centric design, and a natural user interface. Dentrix Ascend is available now.

Visit our website to learn more about Dentrix Ascend and request a demo: http://www.dentrixascend.com/

Please subscribe to our YouTube channel: https://www.youtube.com/channel/UCjzRqNsUxRA1AgAWI5D0kMQ?sub_confirmation=1

Introducing Dentrix Ascend

Modern, Cloud-Based Dental Practice Management with Dentrix Ascend

Demo of the Appt Check-In App for Dentrix G5.

Appt Check-In Demo

Ascend Demo

Voice Perio Dentrix Ascend | Webinar Demo

Likelihood to Recommend

Support Rating

Thrive and Grow with Dentrix: Overview

In this Overview, hear why over 30,000 practices rely upon and trust Dentrix to power their practices. Learn why Dentrix is the market leader in dental practice management solutions in this video series. Visit us online at www.Dentrix.com or call 800-DENTRIX today.

PracticeStudio

Lytec

Rx30

Information Technology Audit Manager

Dentrix 2022-05-09 11:31:54

Tebra EHR

athenaClinicals

CGM Medisoft

Medisoft+ from Data-Core Systems

Healthcare Administrator

Dentrix 2021-10-12 09:57:20

Dentrix 2022-06-17 08:31:16

Keap

Slack

Discord

Dentrix 2022-05-24 14:01:08

Dentrix 2021-07-09 09:37:59

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Change the date

Server setup

Different reports

Little complicated

Pipeline management

Word processor

Limited capabilities

User interface

Management system

Microsoft word

Keep track

Tracking capabilities

Us keep track

User friendly

Easy and fast

Lots of features

Software packages

Technical support

Detailed and easy

Excellent technical support

Home

Dental Software

Dentrix has been in use for our company since we moved away from HealthProXL back in 2017. Dentrix allowed us to convert all of our pre-existing paper records into scanned documents that were saved within the Dentrix EMR system. 

Patient care wise, Dentrix has provided all the basic capabilities to provide successful patient care along with their great technical support. Being that I'm in IT, I don't handle the patient care aspect, but I support our dental staff who provides the patient care. Dentrix support is excellent to work with, they understand the problems and detail what they are going to resolve the problems. 

Dentrix G7 has allowed us to have a greater EMR system setup than the first EMR and paper records combination.

Detailed Charting
Excellent technical support
Ease of installation of the software

Limited capabilities for capturing demographic data for reporting purposes for FQHC's in the G7 version. (Enterprise Edition is needed for this)
Inability to run G7 at multiple sites without a terminal server setup and limited speeds.
Better image integration with DEXIS.

Dental Charting
Xray/Imaging capture by Dexis and storage in Dentrix
Billing and front office scheduling.

Dentrix has streamlined going from paper records to full EMR
Dentrix has allowed for better data sharing between dental providers and staff.
Dentrix has allowed for staff to see more patients through streamlining features.

It is being used by all of dental in our organization. No problems at all and it can be accessed from any clinics, it is easy to use, web based so I can access the program anytime and anywhere, line-item accounting is awesome, some user-defined reports, everything is backed up in the cloud. You can see all our locations by permission and there are multiple ways to navigate patient records. The treatment planner could use some improvement

user friendly
lots of features
Billing is easy

treatment planner improvement
Have to click to many times to get to some steps
Difficult to email the ledger to a patient
Would like to be able to customize it more
Sometimes it freezes

Charting is very detailed
Treatment Plans
Appointment scheduling is easy
finance
patient portal
patient communication

Allows you to change the date to any date - Negative
Simple Document center
Sometimes it runs slow
Support
return on investment
integration was easy
positive impact

We schedule patients, keep track of patient and family records, we upload x-rays to Dentrix and also save a lot of time because we do not have to use paper any more to track our patient information. We upload health history forms. The problem that it helps with is making sure all our patients' information is safe and secure.

Outdated--it's not cloud based.
Does not pull reports we need for patients like demographics in flow charts.
Is not an open API.

Patient security.
Scheduling.
Family files.

Saved us lots of time.
Given us consistency among charting.
Organized our communication internally.

I help to implement Dentrix together with my marketing tool (Gohighlevel) and we use it hand in hand to ensure that patients show up for their appointment.

Patient management and keeping records.
Good charting notes on a medical level.
Good revenue tracking capabilities.
Good fast sms reply system.

Bad pipeline management system.
Old in UI.
Complicated to start using.

Patient management.
Revenue tracking.
Recare reminders.

Increase ROI.
Negative - creates confusion if a patient is a marketing lead patient.
Increase recare scheduling.

Slack, Discord, Keap (formerly Infusionsoft)

Dentrix is used across my entire dental practice - a private office with 13 employees. It address the problems that arise with paper charting. It also integrated with digital imaging software. It is known as one of the top leaders in the industry as far as dental software is concerned.

Positive -saves time in regards to eliminating paper charts