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Dentrix

Dentrix

Overview

What is Dentrix?

Dentrix is a practice management software for dentistries that supports both the clinical and business sides of a practice. Dentrix helps build a practice with integrated eServices — dental software that adds new capabilities to your system — and…

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Recent Reviews

TrustRadius Insights

Dentrix has been utilized since 2017 to seamlessly convert paper records into scanned documents within the Dentrix EMR system. Users have …
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Love it!!

9 out of 10
October 14, 2021
Incentivized
It is being used by all of dental in our organization. No problems at all and it can be accessed from any clinics, it is easy to use, web …
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Dentrix Review

8 out of 10
July 20, 2021
Incentivized
Dentrix is used across my entire dental practice - a private office with 13 employees. It address the problems that arise with paper …
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Product Demos

Voice Perio Dentrix Ascend | Webinar Demo

YouTube

Ascend Demo

YouTube

Appt Check-In Demo

YouTube

Modern, Cloud-Based Dental Practice Management with Dentrix Ascend

YouTube

Introducing Dentrix Ascend

YouTube
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Product Details

What is Dentrix?

Dentrix is a practice management software for dentistries that supports both the clinical and business sides of a practice. Dentrix helps build a practice with integrated eServices — dental software that adds new capabilities to your system — and "Dentrix Connected" products from dental technology companies.

Dentrix Video

Overview of Dentrix

Dentrix Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(23)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Dentrix has been utilized since 2017 to seamlessly convert paper records into scanned documents within the Dentrix EMR system. Users have found it to be a valuable tool for digitizing and organizing patient information, eliminating the need for cumbersome paper charts. The software offers basic capabilities for successful patient care and is complemented by excellent technical support, ensuring a smooth transition from paper-based to digital record-keeping. With Dentrix G7, users can easily set up the EMR system and access it from any clinic, enhancing efficiency and convenience.

The web-based program of Dentrix has proven to be user-friendly, offering features like line-item accounting and user-defined reports. These functionalities assist dental offices in managing their front desk operations, clinical work, and business areas effectively. Dentrix plays a crucial role in scheduling patient appointments, managing claims, and facilitating other billing tasks. It was developed in 1995 by a user who recognized the challenges of paper charting and the need for integration with digital imaging software. Over time, Dentrix has evolved to become one of the top leaders in the dental software industry, providing a reliable backbone for dental offices.

Not only does Dentrix streamline operations and improve workflow efficiency, but it also prioritizes data security. By eliminating the reliance on paper records, Dentrix helps ensure that patient information remains safe and secure. Additionally, dentists have found value in utilizing Dentrix alongside marketing tools to ensure that patients show up for their scheduled appointments. This further enhances patient engagement and practice productivity. Overall, Dentrix serves as an essential solution for dental offices seeking to optimize their record-keeping processes while providing efficient patient care.

Based on user reviews, a common recommendation for Dentrix is to consider other options such as Open Dental for cheaper and easier-to-use software. Users also suggest utilizing the training offered by Dentrix despite its expensive cost and evaluating specific needs and costs before choosing Dentrix. Additionally, seeking guidance from experienced users or Dentrix support when encountering difficulties is advised. It is also recommended to compare Dentrix with other software options and attend training sessions to fully utilize its capabilities.

Attribute Ratings

Reviews

(1-1 of 1)
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Score 6 out of 10
Vetted Review
Verified User
Incentivized
Dentrix is used across our entire organization as the dental electronic medical record of choice. While we are an Epic shop in general, Dentrix seemed to better fit our current needs for our dental specialty. Our dentists chose this over "Wisdom"(Epic's module), due to maturity of that module at the time.
  • Focus on dental specialty.
  • Support.
  • Dated system.
  • User interface.
Dentrix focuses on the needs of dental practices, and makes it a good candidate for smaller organizations. Larger enterprises should consider integration with other systems, and the complexity involved there. The system also looks and feels a little dated due to the user interface. A modern interface and rebranding would be a nice-to-have.
  • Lots of IT support overhead.
  • Met the needs of the business.
We have worked with both Epic's Wisdom module and Dentrix independently. For us, Epic's platform was beneficial from an IT support standpoint as all other practices/specialties use Epic. Our dentists chose to use the Dentrix platform over Epic's due to specific functionality that better met their needs at the time. Epic is however making strides in their module, and should now be considered as it seems more competitive.
We have used Dentrix support and they seem to be helpful. We are able to schedule meetings as needed within a short time frame, and are usually able to resolve any issues we may have within 1 or 2 calls. There doesn't seem to be as strong of a user community around Dentrix as there is with Epic.
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