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Deputy

Deputy

Overview

What is Deputy?

Deputy is a web-based workforce manager solution. Deputy is designed to help users simplify their scheduling, timesheets, tasking, employee communication and administrative tasks. It includes various apps and one click payroll integration that aim to make workforce management easier.The Deputy…

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Recent Reviews

TrustRadius Insights

Users have found this product to be incredibly versatile, with a wide range of use cases. Many customers have praised its effectiveness in …
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Easy to use!

10 out of 10
April 24, 2023
Incentivized
I use deputy as an employee in order to clock in and out of classes that I teach. It is what our manager uses to schedule us. We can offer …
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Custom Reporting I Need

10 out of 10
February 28, 2023
Incentivized
We use Deputy for all staff scheduling, leave management, and company-wide communication. Deputy makes it simple to make changes or …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Scheduling Only

$2.50

Cloud
per user

Scheduling, Time and Attendance

$4.50

Cloud
per user

Enterprise

Custom pricing for enterprise clients

Cloud
per user

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.deputy.com/pricing?utm_sour…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Deputy?

Deputy is a web-based workforce manager solution. Deputy is designed to help users simplify their scheduling, timesheets, tasking, employee communication and administrative tasks. It includes various apps and one click payroll integration that aim to make workforce management easier.

The Deputy platform enables users to schedule in line with demand, prepare accurate payroll, and communicate more clearly. Deputy streamlines employee admin, so teams can focus on what matters.

Deputy aims to help businesses become more profitable, connected, and trusted by each team member — their goal is to make that happen for workplaces in every community, worldwide.

Deputy boasts more than 250,000 workplaces internationally as users. Businesses across industries can manage their staff, give teams a way to track their shifts, and free up time for people to focus on what’s important to them.

Deputy Features

  • Supported: Scheduling
  • Supported: Timesheets
  • Supported: Time Clock
  • Supported: Payroll Integration
  • Supported: Communication
  • Supported: Task Management
  • Supported: Mobile
  • Supported: Performance Management
  • Supported: Time Tracking
  • Supported: Shift Planning

Deputy Screenshots

Screenshot of Manage your business from your pocket.  See who is currently on the clock and who is late.Screenshot of What if someone doesn't show up for a shift? Find a replacement from your phone in seconds!Screenshot of Enterprise level experience in an elegantly designed iPad app.

Deputy Videos

Get started in minutes, schedule staff efficiently, and connect your teams. Deputy makes managing people simple. Learn how to get the most out of Deputy, from scheduling to timesheets and payroll.
Get started in minutes, schedule staff efficiently, and connect your teams. Deputy makes managing people simple. Learn how to get the most out of Deputy, from scheduling to timesheets and payroll.
Time tracking software applications are used to record and analyze employee, contractor and consultant time spent on jobs and tasks. In this video, the TrustRadius team showcases some of the leading Time Tracking software available - including Deputy.

Deputy Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesUnited States of America, Afghanistan, Albania, Algeria, Andorra, Angola, Antigua & Deps, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bhutan, Bolivia, Bosnia Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina, Burma, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Central African Rep, Chad, Chile, People's Republic of China, Republic of China, Colombia, Comoros, Democratic Republic of the Congo, Republic of the Congo, Costa Rica, Croatia, Cuba, Cyprus, Czech Republic, Danzig, Denmark, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, Gabon, Gaza Strip, The Gambia, Georgia, Germany, Ghana, Greece, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Holy Roman Empire, Honduras, Hungary, Iceland, India, Indonesia, Iran, Iraq, Republic of Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jonathanland, Jordan, Kazakhstan, Kenya, Kiribati, North Korea, South Korea, Kosovo, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Morocco, Mount Athos, Mozambique, Namibia, Nauru, Nepal, Newfoundland, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Ottoman Empire, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Prussia, Qatar, Romania, Rome, Russian Federation, Rwanda, St Kitts & Nevis, St Lucia, Saint Vincent & the, Grenadines, Samoa, San Marino, Sao Tome & Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, Sudan, Suriname, Swaziland, Sweden, Switzerland, Syria, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Yemen, Zambia, Zimbabwe
Supported LanguagesEnglish, French, Italian, German, Portuguese, Simplified Chinese, Spanish, Traditional Chinese

Deputy Downloadables

Frequently Asked Questions

When I Work, HotSchedules, and UKG Workforce Central (discontinued) are common alternatives for Deputy.

Reviewers rate Availability highest, with a score of 9.5.

The most common users of Deputy are from Small Businesses (1-50 employees).

Deputy Customer Size Distribution

Consumers2%
Small Businesses (1-50 employees)68%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)5%
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Comparisons

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Reviews and Ratings

(463)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found this product to be incredibly versatile, with a wide range of use cases. Many customers have praised its effectiveness in improving productivity and organization in the workplace. Users have reported using this product for project management, task tracking, and team collaboration. In addition, it has been widely used for personal organization and time management, with users noting its ability to help prioritize tasks and set deadlines.

Reviewers have highlighted the product's usefulness in streamlining communication and enhancing collaboration within teams. With its intuitive interface and robust features, users have been able to easily assign tasks, track progress, and share files with colleagues. The ability to set reminders and notifications has been particularly valued by users who rely on this product to stay on top of their workloads.

Customers have also praised this product for its flexibility in adapting to various industries and job roles. From professional service providers to creatives, users from different fields have found value in this product. Whether it's managing client projects or organizing creative campaigns, this tool has proven to be an effective solution for diverse workflows.

Overall, the versatility and intuitive nature of this product have made it a valuable tool for individuals and teams looking to enhance their productivity and organization. With its wide range of applications, users have been able to tailor it to their specific needs, making it an essential tool for both personal and professional use.

Feed Feature: Users have praised the new feed feature for keeping them updated on important information and changes. This feature has been mentioned by several reviewers as a valuable tool for staying informed in real-time.

Integration with Current Software: The integration capabilities of the software were highly praised by users, who found that it streamlined administrative tasks and processes. Many reviewers specifically mentioned how this feature saved them time and improved efficiency.

User-Friendly Nature: The user-friendly nature of the software was highlighted by employees, who found it easy to navigate and use effectively. Multiple users commended its intuitive design and interface, making it accessible for both new and experienced users.

Confusing User Interface: Many users have expressed frustration with the confusing user interface of the software, making it difficult to navigate and complete tasks efficiently. Some reviewers have mentioned that they struggle to find specific features or settings due to a lack of intuitive organization.

Functionality Issues with Clocking In and Copying Shifts: Several users have encountered difficulties with clocking in and copying shifts within the app, causing inconvenience and disrupting their workflow. A number of reviewers have reported instances where their clock-in/out records were not accurately recorded, leading to discrepancies in their timesheets.

Lack of Integration with Point of Sale Systems and Payroll Software: A significant number of users have voiced their dissatisfaction regarding the lack of integration options available for certain point of sale systems and payroll software. This has resulted in manual data entry processes and increased chances of errors or inconsistencies between different platforms.

Users highly recommend using Deputy for its scheduling and time and attendance features, especially for companies utilizing Google/Gsuite. They find it to be an easy-to-use time card application that is particularly beneficial for service-based industries. Users suggest consistently using Deputy to avoid any data discrepancies and appreciate how it simplifies staff and time management compared to traditional paper timesheets and rotas. With Deputy, businesses can effectively manage their workforce and streamline payroll processes. Its user-friendly interface and dependable customer support make it a popular choice among employers and employees alike. Additionally, Deputy offers features such as staff notifications, rostering, and easy transfer of data to other programs. Overall, users believe that Deputy is a reliable time-tracking and rostering solution that can greatly improve day-to-day operations in various industries.

Attribute Ratings

Reviews

(1-25 of 245)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
I can create shifts in Deputy and change on the timesheet before approving, without having to change the shift in scheduling. Often times our managers ask employees to start work earlier than scheduled, and we need the flexibility to approve it on employees' timesheet.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
BrightHR was frustrating. One of my staff already uses BrightHR at another job of theirs and when they tried to log in to our business to check the roster they didn't have the ability to swap businesses. The only solution BrightHR came up with was for my staff to create another email address to create another log-in. This didn't make sense to me, this left them open to missing shifts or important notices that may have occurred at either business
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I can't compare it to many other products, because we have been using Deputy for such a long while already. The product was chosen on it's price per user and options available, Deputy scored well on this compared to other products. Since the initial decision to use Deputy we didn't want to change it
Score 7 out of 10
Vetted Review
Verified User
Incentivized
7shifts was not able to provide the integration we needed for our payroll system and no support to integrate with our HR system. It also did not have the ability to create custom reports or create reports in a format that we could use for payroll. The user interface was a bit clunky and not very intuitive for staff.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I didn't give a legitimate chance to Teams because I was so invested in Deputy. If I had a guess I would assume the Deputy interface to be a bit less clunky than Microsoft products tend to be. Deputy just works solidly and I've had no major issues in nearly 3 years so it's hard to fix what isn't broken. I would need to invest at least a week to trial and experiment with teams to make a switch and it just doesn't seem worth it at this time.
February 28, 2023

Custom Reporting I Need

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Therap Electronic Health Records (EHR)
I tried ADP Time and Attendance and Therap for our company's scheduling, but neither was as easy to use as Deputy is for us. I appreciate Deputy for the ability I have to display locations in multiple ways and sort the view of my schedule to meet my needs.
Veronica Meyers | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • QuickBooks Time (formerly TSheets)
Deputy is a lot cheaper and more convenient than TSheets, at least in my experience. I paid almost nothing for Deputy ($80/year), but Tsheets would have been $1000/year for my group. Functionally, they are very similar from what I could tell. I wouldn't go with Tsheets over Deputy, just on price alone.
Score 9 out of 10
Vetted Review
ResellerIncentivized
  • Workforce.com (Tanda)
Deputy's UI was much better than Tanda. We also loved the Award Integration of Deputy compared to Tanda. Xero integration is another plus for Deputy because Tanda's integration was slower and it did not push all necessary information. Integration was easier with Deputy. From manager's point of view, it was also better to dissect employees by groups, locations and visually made it better to manage all in Deputy.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Deputy is less clunky than Clockify and offers more advanced integration options. I also can't stress enough how nice it is to have something just mounted to the wall running Deputy that can be on 24/7 and after five years not have some sort of breakdown.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We started with a different service on the limited free version and quickly needed to add features to better track and manage payroll and scheduling. Deputy was more cost effective with more control and features that we could customize for our needs.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Feature and functionality wise they are very similar. I liked the UI for both platforms. The main reason we ended up choosing Deputy is because of their good pricing, Deputy was significantly less costly, thus we are getting more value. The other reason was that I liked the way we could set up leave for our team - as they are off-shore, leave is quite complex.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We only had When I Work for employees to enter their hours. The functions of Deputy is way better and all employees think that it is much easier to use. It is now a year since we changed to Deputy, so I don't know if the other app has improved, but at the time Deputy was superior and actually cheaper as well.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We had used some older, traditional time clock software that ran on Windows Server. Deputy simply blows those types of solutions out of the water. We're in a geographically unreliable location when it comes to the internet. Deputy's ability to operate with or without internet connections for up to a few days at a time was a critical feature for us. Furthermore, Deputy's management systems are far beyond the traditional solutions we had experienced in the past. The ability to access that data from an API was the icing on the cake.
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