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Deputy

Deputy

Overview

What is Deputy?

Deputy is a web-based workforce manager solution. Deputy is designed to help users simplify their scheduling, timesheets, tasking, employee communication and administrative tasks. It includes various apps and one click payroll integration that aim to make workforce management easier.The Deputy…

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Recent Reviews

TrustRadius Insights

Users have found this product to be incredibly versatile, with a wide range of use cases. Many customers have praised its effectiveness in …
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Easy to use!

10 out of 10
April 24, 2023
Incentivized
I use deputy as an employee in order to clock in and out of classes that I teach. It is what our manager uses to schedule us. We can offer …
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Custom Reporting I Need

10 out of 10
February 28, 2023
Incentivized
We use Deputy for all staff scheduling, leave management, and company-wide communication. Deputy makes it simple to make changes or …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Scheduling Only

$2.50

Cloud
per user

Scheduling, Time and Attendance

$4.50

Cloud
per user

Enterprise

Custom pricing for enterprise clients

Cloud
per user

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.deputy.com/pricing?utm_sour…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Deputy?

Deputy is a web-based workforce manager solution. Deputy is designed to help users simplify their scheduling, timesheets, tasking, employee communication and administrative tasks. It includes various apps and one click payroll integration that aim to make workforce management easier.

The Deputy platform enables users to schedule in line with demand, prepare accurate payroll, and communicate more clearly. Deputy streamlines employee admin, so teams can focus on what matters.

Deputy aims to help businesses become more profitable, connected, and trusted by each team member — their goal is to make that happen for workplaces in every community, worldwide.

Deputy boasts more than 250,000 workplaces internationally as users. Businesses across industries can manage their staff, give teams a way to track their shifts, and free up time for people to focus on what’s important to them.

Deputy Features

  • Supported: Scheduling
  • Supported: Timesheets
  • Supported: Time Clock
  • Supported: Payroll Integration
  • Supported: Communication
  • Supported: Task Management
  • Supported: Mobile
  • Supported: Performance Management
  • Supported: Time Tracking
  • Supported: Shift Planning

Deputy Screenshots

Screenshot of Manage your business from your pocket.  See who is currently on the clock and who is late.Screenshot of What if someone doesn't show up for a shift? Find a replacement from your phone in seconds!Screenshot of Enterprise level experience in an elegantly designed iPad app.

Deputy Videos

Get started in minutes, schedule staff efficiently, and connect your teams. Deputy makes managing people simple. Learn how to get the most out of Deputy, from scheduling to timesheets and payroll.
Get started in minutes, schedule staff efficiently, and connect your teams. Deputy makes managing people simple. Learn how to get the most out of Deputy, from scheduling to timesheets and payroll.
Time tracking software applications are used to record and analyze employee, contractor and consultant time spent on jobs and tasks. In this video, the TrustRadius team showcases some of the leading Time Tracking software available - including Deputy.

Deputy Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesUnited States of America, Afghanistan, Albania, Algeria, Andorra, Angola, Antigua & Deps, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bhutan, Bolivia, Bosnia Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina, Burma, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Central African Rep, Chad, Chile, People's Republic of China, Republic of China, Colombia, Comoros, Democratic Republic of the Congo, Republic of the Congo, Costa Rica, Croatia, Cuba, Cyprus, Czech Republic, Danzig, Denmark, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, Gabon, Gaza Strip, The Gambia, Georgia, Germany, Ghana, Greece, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Holy Roman Empire, Honduras, Hungary, Iceland, India, Indonesia, Iran, Iraq, Republic of Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jonathanland, Jordan, Kazakhstan, Kenya, Kiribati, North Korea, South Korea, Kosovo, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Morocco, Mount Athos, Mozambique, Namibia, Nauru, Nepal, Newfoundland, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Ottoman Empire, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Prussia, Qatar, Romania, Rome, Russian Federation, Rwanda, St Kitts & Nevis, St Lucia, Saint Vincent & the, Grenadines, Samoa, San Marino, Sao Tome & Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, Sudan, Suriname, Swaziland, Sweden, Switzerland, Syria, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Yemen, Zambia, Zimbabwe
Supported LanguagesEnglish, French, Italian, German, Portuguese, Simplified Chinese, Spanish, Traditional Chinese

Deputy Downloadables

Frequently Asked Questions

When I Work, HotSchedules, and UKG Workforce Central (discontinued) are common alternatives for Deputy.

Reviewers rate Availability highest, with a score of 9.5.

The most common users of Deputy are from Small Businesses (1-50 employees).

Deputy Customer Size Distribution

Consumers2%
Small Businesses (1-50 employees)68%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)5%
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Comparisons

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Reviews and Ratings

(463)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found this product to be incredibly versatile, with a wide range of use cases. Many customers have praised its effectiveness in improving productivity and organization in the workplace. Users have reported using this product for project management, task tracking, and team collaboration. In addition, it has been widely used for personal organization and time management, with users noting its ability to help prioritize tasks and set deadlines.

Reviewers have highlighted the product's usefulness in streamlining communication and enhancing collaboration within teams. With its intuitive interface and robust features, users have been able to easily assign tasks, track progress, and share files with colleagues. The ability to set reminders and notifications has been particularly valued by users who rely on this product to stay on top of their workloads.

Customers have also praised this product for its flexibility in adapting to various industries and job roles. From professional service providers to creatives, users from different fields have found value in this product. Whether it's managing client projects or organizing creative campaigns, this tool has proven to be an effective solution for diverse workflows.

Overall, the versatility and intuitive nature of this product have made it a valuable tool for individuals and teams looking to enhance their productivity and organization. With its wide range of applications, users have been able to tailor it to their specific needs, making it an essential tool for both personal and professional use.

Feed Feature: Users have praised the new feed feature for keeping them updated on important information and changes. This feature has been mentioned by several reviewers as a valuable tool for staying informed in real-time.

Integration with Current Software: The integration capabilities of the software were highly praised by users, who found that it streamlined administrative tasks and processes. Many reviewers specifically mentioned how this feature saved them time and improved efficiency.

User-Friendly Nature: The user-friendly nature of the software was highlighted by employees, who found it easy to navigate and use effectively. Multiple users commended its intuitive design and interface, making it accessible for both new and experienced users.

Confusing User Interface: Many users have expressed frustration with the confusing user interface of the software, making it difficult to navigate and complete tasks efficiently. Some reviewers have mentioned that they struggle to find specific features or settings due to a lack of intuitive organization.

Functionality Issues with Clocking In and Copying Shifts: Several users have encountered difficulties with clocking in and copying shifts within the app, causing inconvenience and disrupting their workflow. A number of reviewers have reported instances where their clock-in/out records were not accurately recorded, leading to discrepancies in their timesheets.

Lack of Integration with Point of Sale Systems and Payroll Software: A significant number of users have voiced their dissatisfaction regarding the lack of integration options available for certain point of sale systems and payroll software. This has resulted in manual data entry processes and increased chances of errors or inconsistencies between different platforms.

Users highly recommend using Deputy for its scheduling and time and attendance features, especially for companies utilizing Google/Gsuite. They find it to be an easy-to-use time card application that is particularly beneficial for service-based industries. Users suggest consistently using Deputy to avoid any data discrepancies and appreciate how it simplifies staff and time management compared to traditional paper timesheets and rotas. With Deputy, businesses can effectively manage their workforce and streamline payroll processes. Its user-friendly interface and dependable customer support make it a popular choice among employers and employees alike. Additionally, Deputy offers features such as staff notifications, rostering, and easy transfer of data to other programs. Overall, users believe that Deputy is a reliable time-tracking and rostering solution that can greatly improve day-to-day operations in various industries.

Attribute Ratings

Reviews

(1-25 of 408)
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April 24, 2023

Easy to use!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Great for shift work and for scheduling employees who get paid by the hour. Not great for people who don't necessarily need to clock in, those who just need to get the work done.

Well suited for a small to moderate sized business. It takes time though so it should be an employee's job to take care of it, not someone higher up or the owner persay.
Sergey Ratakhin | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Deputy to simplify timesheet management. Started using it about two years ago when I first needed to hire people. I spent a few weeks evaluating other solutions and found Deputy to be the easiest to implement and use. It integrates with Xero, has self-service features, and doesn't cost too much. There are occasional bugs with shifts left open and syncing data to Xero, but the support has been responsive.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Nothing to complain about. This is a well oiled machine. How ever, most people seem reluctant to sign up here in NZ as they think its too expensive. Once they use it though, they realise it is worth it. It may pay to have some more incentives for signing up.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It works for us best in the way that we have teams with weekly switching work hours, that even can change the day itself. In Deputy, it's easy to manage the shifts, and the employees use the timesheets to give us their final hours. We use it all day, without thinking about it that much. In that way, it is suited best for us. If you want a complete HRM tool with a good message function, Deputy might be a bit too limited.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Deputy is great for a small to medium-size businesses that has multiple locations. As part of the process, it will track how an employee clocked in/out and from what device. While you can also change the geofence settings to restrict clock-in access to a single device and ensure employees cannot clock in on their phone/off property, it still requires separate locations/areas to be set up for different departments.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We do 24-7 direct care in a residential setting. I am able to set up each home and color code it by supervisor. I can add the address and adjust the schedules if 2 staff are going to split a shift. The scheduling feature is incredibly easy and applicable to any organization.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
This app saves me at least a few hours each month of monotony. It always provides an attractive UI for my staff to submit vacation and leave requests. This app is not very well suited to those who want more fuller automation that requires pattern building to make their schedules. those who like to print out a paper copy of the schedule might not like the output options that Deputy provides.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Deputy works reasonably well in the events industry as the frequent changes can be immediately updated by staff; our industry call times for one day can be changed at 7 o’clock the night before or even later and Deputy ensures that the information is quickly disseminated to the staff. The fact that you cannot attach things like call sheets and floorplans is, unfortunately, a downside. The GPS facility has eliminated the possibility of staff clocking in prior to arriving on-site as the majority of shifts start and end away from the office.
February 28, 2023

Custom Reporting I Need

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Deputy is great for pulling out specific information whenever you need it. The software allows me to create custom reports to suit exactly what I need. I can also save and adjust the reports as time goes on and my needs change. Reports are easily exported into Excel so that I can filter and sort the data.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
In general I think it is a great platform to use for small to large businesses as different departments can be created, different user roles can be created, and the system is easy to navigate. It would be nice if location restrictions could be put on for mobile phone punch ins (we don't like this option, but sometimes there is a line for people punching in at computer terminals).
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Well suited where you have educators who need to sign in and out of shifts and need to verify where they signed in from. Useful where you need to create rosters and if you use Xero as it makes the process much simpler. I can't think of a scenario where Deputy would not be useful.
Veronica Meyers | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
If you are a huge company with thousands of employees, Deputy probably won't work well for you. If you have under 100, you can make Deputy work and it is incredibly affordable. I wish it was integrated with our payroll system (GoCo), but the reporting in Deputy is easy enough that it isn't a big hassle. We are also a small team, so I imagine it could be cumbersome to have a nonintegrated solution for larger teams.
Score 9 out of 10
Vetted Review
ResellerIncentivized
It is well suited for Hospitality with high number of casuals, part timers, and employees. Deputy kiosk makes it very easy for employees to clock in and out and prevents buddy punching. They can straight see their rostered hours and it makes it very easy for managers to review and approve timesheet at the end of the day. It is all on the cloud, fast and easy. When you are dealing with high number of employees and mostly on hourly base, things can get out of hand and Deputy makes it very easy to keep track of everyone's status. I think Deputy would not suit well for the businesses where most employees are full timers and tracking hours of each employee are not very critical.
August 29, 2022

Deputy to the rescue!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Deputy has a great, clean interface that is easy to pick up and use/show to others. Employees understand it well, and it helps keep everyone's working time well organized. Additionally, it's nice being able to make quick fixes to someone's time if they forgot or if we owe them extra paid hours. It is a very convenient system.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I think that if you have hourly employees that need an easy way to clock in and clock out, that Deputy succeeds in providing an easy to use, and inexpensive solution. The only other method we've used is time cards, but I can't stand being that antiquated. Plus you would need to manually enter everyone's times into payroll.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Deputy is a great software platform for businesses that need to be able to oversee all the components of their employee work schedules. You can easily create shifts and schedules for employees, and regularly consistent schedules are easy to duplicate so that way you're not manually creating shifts every week. Their iPad app works great for clocking in & clocking out functionality, and they even have biometric and location stamping for each employee timesheet, so you know that it was actually the employee clocking in at the business location. Managing and approving timesheets is simple and works well with payroll.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Deputy has been great for schedule management, but we have had to remove some employee access to the whole schedule as some employees were tracking others hours and complaining about hours worked. It would be great if we could select out certain employ to have limited access that was allocated by the management team.
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