TrustRadius Insights
Users have found this product to be incredibly versatile, with a wide range of use cases. Many customers have praised its effectiveness in …
Starting at $2.50 per user
View PricingOverview
What is Deputy?
Deputy is a web-based workforce manager solution. Deputy is designed to help users simplify their scheduling, timesheets, tasking, employee communication and administrative tasks. It includes various apps and one click payroll integration that aim to make workforce management easier.The Deputy…
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Reviewer Pros & Cons
Pricing
Scheduling Only
$2.50
Cloud
per user
Scheduling, Time and Attendance
$4.50
Cloud
per user
Enterprise
Custom pricing for enterprise clients
Cloud
per user
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.deputy.com/pricing?utm_sour…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Deputy?
Deputy is a web-based workforce manager solution. Deputy is designed to help users simplify their scheduling, timesheets, tasking, employee communication and administrative tasks. It includes various apps and one click payroll integration that aim to make workforce management easier.
The Deputy platform enables users to schedule in line with demand, prepare accurate payroll, and communicate more clearly. Deputy streamlines employee admin, so teams can focus on what matters.
Deputy aims to help businesses become more profitable, connected, and trusted by each team member — their goal is to make that happen for workplaces in every community, worldwide.
Deputy boasts more than 250,000 workplaces internationally as users. Businesses across industries can manage their staff, give teams a way to track their shifts, and free up time for people to focus on what’s important to them.
Deputy Features
- Supported: Scheduling
- Supported: Timesheets
- Supported: Time Clock
- Supported: Payroll Integration
- Supported: Communication
- Supported: Task Management
- Supported: Mobile
- Supported: Performance Management
- Supported: Time Tracking
- Supported: Shift Planning
Deputy Screenshots
Deputy Videos
Get started in minutes, schedule staff efficiently, and connect your teams. Deputy makes managing people simple. Learn how to get the most out of Deputy, from scheduling to timesheets and payroll.
Get started in minutes, schedule staff efficiently, and connect your teams. Deputy makes managing people simple. Learn how to get the most out of Deputy, from scheduling to timesheets and payroll.
Time tracking software applications are used to record and analyze employee, contractor and consultant time spent on jobs and tasks. In this video, the TrustRadius team showcases some of the leading Time Tracking software available - including Deputy.
Deputy Integrations
Deputy Competitors
Deputy Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Countries | United States of America, Afghanistan, Albania, Algeria, Andorra, Angola, Antigua & Deps, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bhutan, Bolivia, Bosnia Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina, Burma, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Central African Rep, Chad, Chile, People's Republic of China, Republic of China, Colombia, Comoros, Democratic Republic of the Congo, Republic of the Congo, Costa Rica, Croatia, Cuba, Cyprus, Czech Republic, Danzig, Denmark, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, Gabon, Gaza Strip, The Gambia, Georgia, Germany, Ghana, Greece, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Holy Roman Empire, Honduras, Hungary, Iceland, India, Indonesia, Iran, Iraq, Republic of Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jonathanland, Jordan, Kazakhstan, Kenya, Kiribati, North Korea, South Korea, Kosovo, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Morocco, Mount Athos, Mozambique, Namibia, Nauru, Nepal, Newfoundland, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Ottoman Empire, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Prussia, Qatar, Romania, Rome, Russian Federation, Rwanda, St Kitts & Nevis, St Lucia, Saint Vincent & the, Grenadines, Samoa, San Marino, Sao Tome & Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, Sudan, Suriname, Swaziland, Sweden, Switzerland, Syria, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Yemen, Zambia, Zimbabwe |
| Supported Languages | English, French, Italian, German, Portuguese, Simplified Chinese, Spanish, Traditional Chinese |
Deputy Downloadables
Frequently Asked Questions
When I Work, HotSchedules, and UKG Workforce Central (discontinued) are common alternatives for Deputy.
Reviewers rate Availability highest, with a score of 9.5.
The most common users of Deputy are from Small Businesses (1-50 employees).
Deputy Customer Size Distribution
| Consumers | 2% |
|---|---|
| Small Businesses (1-50 employees) | 68% |
| Mid-Size Companies (51-500 employees) | 25% |
| Enterprises (more than 500 employees) | 5% |
Comparisons
Compare with
Reviews and Ratings
(462)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users have found this product to be incredibly versatile, with a wide range of use cases. Many customers have praised its effectiveness in improving productivity and organization in the workplace. Users have reported using this product for project management, task tracking, and team collaboration. In addition, it has been widely used for personal organization and time management, with users noting its ability to help prioritize tasks and set deadlines.
Reviewers have highlighted the product's usefulness in streamlining communication and enhancing collaboration within teams. With its intuitive interface and robust features, users have been able to easily assign tasks, track progress, and share files with colleagues. The ability to set reminders and notifications has been particularly valued by users who rely on this product to stay on top of their workloads.
Customers have also praised this product for its flexibility in adapting to various industries and job roles. From professional service providers to creatives, users from different fields have found value in this product. Whether it's managing client projects or organizing creative campaigns, this tool has proven to be an effective solution for diverse workflows.
Overall, the versatility and intuitive nature of this product have made it a valuable tool for individuals and teams looking to enhance their productivity and organization. With its wide range of applications, users have been able to tailor it to their specific needs, making it an essential tool for both personal and professional use.
Feed Feature: Users have praised the new feed feature for keeping them updated on important information and changes. This feature has been mentioned by several reviewers as a valuable tool for staying informed in real-time.
Integration with Current Software: The integration capabilities of the software were highly praised by users, who found that it streamlined administrative tasks and processes. Many reviewers specifically mentioned how this feature saved them time and improved efficiency.
User-Friendly Nature: The user-friendly nature of the software was highlighted by employees, who found it easy to navigate and use effectively. Multiple users commended its intuitive design and interface, making it accessible for both new and experienced users.
Confusing User Interface: Many users have expressed frustration with the confusing user interface of the software, making it difficult to navigate and complete tasks efficiently. Some reviewers have mentioned that they struggle to find specific features or settings due to a lack of intuitive organization.
Functionality Issues with Clocking In and Copying Shifts: Several users have encountered difficulties with clocking in and copying shifts within the app, causing inconvenience and disrupting their workflow. A number of reviewers have reported instances where their clock-in/out records were not accurately recorded, leading to discrepancies in their timesheets.
Lack of Integration with Point of Sale Systems and Payroll Software: A significant number of users have voiced their dissatisfaction regarding the lack of integration options available for certain point of sale systems and payroll software. This has resulted in manual data entry processes and increased chances of errors or inconsistencies between different platforms.
Users highly recommend using Deputy for its scheduling and time and attendance features, especially for companies utilizing Google/Gsuite. They find it to be an easy-to-use time card application that is particularly beneficial for service-based industries. Users suggest consistently using Deputy to avoid any data discrepancies and appreciate how it simplifies staff and time management compared to traditional paper timesheets and rotas. With Deputy, businesses can effectively manage their workforce and streamline payroll processes. Its user-friendly interface and dependable customer support make it a popular choice among employers and employees alike. Additionally, Deputy offers features such as staff notifications, rostering, and easy transfer of data to other programs. Overall, users believe that Deputy is a reliable time-tracking and rostering solution that can greatly improve day-to-day operations in various industries.
Attribute Ratings
Reviews
(1-2 of 2)Companies can't remove reviews or game the system. Here's why
November 11, 2021
Everything you need in one software!
We use it as a time clock system for all our employees as well as a schedule maker. It helps us get the schedule out to everyone easily and quickly as well as let people see changes instantly. It also helps us control our hours better as we can see who has what hours each week.
- Scheduling
- Time clock
- Reports
- Hours
- Reports on hours
- Nothing
- Deputy is awesome.
- Time saved
- Payroll
- Time spent scheduling.
Deputy is better with schedule management as well as adding employees. It also does everything we need it to already without having to add anything else in. It is the perfect all in one software for employee management. It does everything we need it to. It’s easy and automatic. We love it.
3
Time keeping scheduling Payment.
20
Be slightly tech savvy. Otherwise it is super simple.
- Scheduling
- Hours
- Accuracy
- To control hours
- Make sure people clock on and off on location.
- Accuracy
- Hours
- Not sure
No
- Price
- Product Features
- Product Reputation
Features and usability. It does everything we need it to.
I wouldn’t. Deputy is perfect for us.
- Implemented in-house
- Nothing
- Online training
- in-person training
No
Some - we have done small customizations to the interface
No - we have not done any custom code
No
No, we didn’t need it because it works as is
No
I have never needed support
- Scheduling
- Time keeping.
- Creating a brand new schedule
Yes
It works well, but not as well as the computer. I find it difficult to work the schedule on the app versus the computer
- None
- No
None
None
None
No
No
- None
- None
No
No
October 08, 2021
Great scheduling software at a reasonable price!
We moved over to Deputy from another scheduling software due to increased flexibility on details it could track with employees, specifically in the area of more advanced rules and tracking training. The copy schedule to another week has also made life so much simpler, as our previous scheduling software could only copy to next week, and this has allowed us to copy multiple weeks much faster.
- Scheduling multiple weeks at a time.
- Training tracking.
- Schedule rules.
- UI could use improvement.
- Made training easier to track.
- Saves time scheduling.
- Great tool for forecasting labor costs.
Deputy has a bit more flexibility in scheduling rules and allows to track training which was a huge plus for us and why we moved over. Our team liked the UI of When I Work better, but the features of Deputy have won us over. Pricing also worked better for our scenario.
4
All of our team members use Deputy.
1
I currently support our team with Deputy. Deputy doesn't require a whole lot of skills to support and has a robust set of documentation.
- Scheduling.
- Training tracking.
- Hourly wage forecasting.
- Better training tracking.
- Utilizing the tasks features.
Yes
When I Work. When I Work has a price increase which was fine, but we decided to investigate other platforms just to make sure we were using the scheduling software that worked best for us. When we found Deputy, we migrated over relatively fast after seeing some of the more advanced features of Deputy.
- Price
- Product Features
Product features, specifically the more advanced rules about stress management, and the training tracking are what won us over for Deputy. We also like the task management built-in, but at the moment we still use another piece of software for that aspect.
I would have our team test viewing and modifying their schedule as part of the evaluation process.
- Implemented in-house
No
Change management was minimal
None, it was a relatively smooth implementation.
- Online training
The basics of every scheduling software, have all your team members' information ready.
No - there is no facility to customize the interface
No - we have not done any custom code
We have not completed any additional configuration.
We have not purchased any type of premium support from Deputy, as they have provided great documentation and have not come across the need for it.
When we were evaluating Deputy, they promptly got back to me with every question I had, and I never felt that I was being supported just to make the sale. They seemed to genuinely care about my problems and resolve them.
- Basic scheduling.
- Training tracking.
- Scheduling rules.
- I find the employee details menu a bit difficult to navigate.
Yes, but I don't use it