Skip to main content
TrustRadius
Deputy

Deputy

Overview

What is Deputy?

Deputy is a web-based workforce manager solution. Deputy is designed to help users simplify their scheduling, timesheets, tasking, employee communication and administrative tasks. It includes various apps and one click payroll integration that aim to make workforce management easier.The Deputy…

Read more
Recent Reviews

TrustRadius Insights

Users have found this product to be incredibly versatile, with a wide range of use cases. Many customers have praised its effectiveness in …
Continue reading

Easy to use!

10 out of 10
April 24, 2023
Incentivized
I use deputy as an employee in order to clock in and out of classes that I teach. It is what our manager uses to schedule us. We can offer …
Continue reading

Custom Reporting I Need

10 out of 10
February 28, 2023
Incentivized
We use Deputy for all staff scheduling, leave management, and company-wide communication. Deputy makes it simple to make changes or …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing

Scheduling Only

$2.50

Cloud
per user

Scheduling, Time and Attendance

$4.50

Cloud
per user

Enterprise

Custom pricing for enterprise clients

Cloud
per user

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.deputy.com/pricing?utm_sour…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
Return to navigation

Product Details

What is Deputy?

Deputy is a web-based workforce manager solution. Deputy is designed to help users simplify their scheduling, timesheets, tasking, employee communication and administrative tasks. It includes various apps and one click payroll integration that aim to make workforce management easier.

The Deputy platform enables users to schedule in line with demand, prepare accurate payroll, and communicate more clearly. Deputy streamlines employee admin, so teams can focus on what matters.

Deputy aims to help businesses become more profitable, connected, and trusted by each team member — their goal is to make that happen for workplaces in every community, worldwide.

Deputy boasts more than 250,000 workplaces internationally as users. Businesses across industries can manage their staff, give teams a way to track their shifts, and free up time for people to focus on what’s important to them.

Deputy Features

  • Supported: Scheduling
  • Supported: Timesheets
  • Supported: Time Clock
  • Supported: Payroll Integration
  • Supported: Communication
  • Supported: Task Management
  • Supported: Mobile
  • Supported: Performance Management
  • Supported: Time Tracking
  • Supported: Shift Planning

Deputy Screenshots

Screenshot of Manage your business from your pocket.  See who is currently on the clock and who is late.Screenshot of What if someone doesn't show up for a shift? Find a replacement from your phone in seconds!Screenshot of Enterprise level experience in an elegantly designed iPad app.

Deputy Videos

Get started in minutes, schedule staff efficiently, and connect your teams. Deputy makes managing people simple. Learn how to get the most out of Deputy, from scheduling to timesheets and payroll.
Get started in minutes, schedule staff efficiently, and connect your teams. Deputy makes managing people simple. Learn how to get the most out of Deputy, from scheduling to timesheets and payroll.
Time tracking software applications are used to record and analyze employee, contractor and consultant time spent on jobs and tasks. In this video, the TrustRadius team showcases some of the leading Time Tracking software available - including Deputy.

Deputy Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesUnited States of America, Afghanistan, Albania, Algeria, Andorra, Angola, Antigua & Deps, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bhutan, Bolivia, Bosnia Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina, Burma, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Central African Rep, Chad, Chile, People's Republic of China, Republic of China, Colombia, Comoros, Democratic Republic of the Congo, Republic of the Congo, Costa Rica, Croatia, Cuba, Cyprus, Czech Republic, Danzig, Denmark, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, Gabon, Gaza Strip, The Gambia, Georgia, Germany, Ghana, Greece, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Holy Roman Empire, Honduras, Hungary, Iceland, India, Indonesia, Iran, Iraq, Republic of Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jonathanland, Jordan, Kazakhstan, Kenya, Kiribati, North Korea, South Korea, Kosovo, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Morocco, Mount Athos, Mozambique, Namibia, Nauru, Nepal, Newfoundland, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Ottoman Empire, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Prussia, Qatar, Romania, Rome, Russian Federation, Rwanda, St Kitts & Nevis, St Lucia, Saint Vincent & the, Grenadines, Samoa, San Marino, Sao Tome & Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, Sudan, Suriname, Swaziland, Sweden, Switzerland, Syria, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Yemen, Zambia, Zimbabwe
Supported LanguagesEnglish, French, Italian, German, Portuguese, Simplified Chinese, Spanish, Traditional Chinese

Deputy Downloadables

Frequently Asked Questions

When I Work, HotSchedules, and UKG Workforce Central (discontinued) are common alternatives for Deputy.

Reviewers rate Availability highest, with a score of 9.5.

The most common users of Deputy are from Small Businesses (1-50 employees).

Deputy Customer Size Distribution

Consumers2%
Small Businesses (1-50 employees)68%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)5%
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(463)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found this product to be incredibly versatile, with a wide range of use cases. Many customers have praised its effectiveness in improving productivity and organization in the workplace. Users have reported using this product for project management, task tracking, and team collaboration. In addition, it has been widely used for personal organization and time management, with users noting its ability to help prioritize tasks and set deadlines.

Reviewers have highlighted the product's usefulness in streamlining communication and enhancing collaboration within teams. With its intuitive interface and robust features, users have been able to easily assign tasks, track progress, and share files with colleagues. The ability to set reminders and notifications has been particularly valued by users who rely on this product to stay on top of their workloads.

Customers have also praised this product for its flexibility in adapting to various industries and job roles. From professional service providers to creatives, users from different fields have found value in this product. Whether it's managing client projects or organizing creative campaigns, this tool has proven to be an effective solution for diverse workflows.

Overall, the versatility and intuitive nature of this product have made it a valuable tool for individuals and teams looking to enhance their productivity and organization. With its wide range of applications, users have been able to tailor it to their specific needs, making it an essential tool for both personal and professional use.

Feed Feature: Users have praised the new feed feature for keeping them updated on important information and changes. This feature has been mentioned by several reviewers as a valuable tool for staying informed in real-time.

Integration with Current Software: The integration capabilities of the software were highly praised by users, who found that it streamlined administrative tasks and processes. Many reviewers specifically mentioned how this feature saved them time and improved efficiency.

User-Friendly Nature: The user-friendly nature of the software was highlighted by employees, who found it easy to navigate and use effectively. Multiple users commended its intuitive design and interface, making it accessible for both new and experienced users.

Confusing User Interface: Many users have expressed frustration with the confusing user interface of the software, making it difficult to navigate and complete tasks efficiently. Some reviewers have mentioned that they struggle to find specific features or settings due to a lack of intuitive organization.

Functionality Issues with Clocking In and Copying Shifts: Several users have encountered difficulties with clocking in and copying shifts within the app, causing inconvenience and disrupting their workflow. A number of reviewers have reported instances where their clock-in/out records were not accurately recorded, leading to discrepancies in their timesheets.

Lack of Integration with Point of Sale Systems and Payroll Software: A significant number of users have voiced their dissatisfaction regarding the lack of integration options available for certain point of sale systems and payroll software. This has resulted in manual data entry processes and increased chances of errors or inconsistencies between different platforms.

Users highly recommend using Deputy for its scheduling and time and attendance features, especially for companies utilizing Google/Gsuite. They find it to be an easy-to-use time card application that is particularly beneficial for service-based industries. Users suggest consistently using Deputy to avoid any data discrepancies and appreciate how it simplifies staff and time management compared to traditional paper timesheets and rotas. With Deputy, businesses can effectively manage their workforce and streamline payroll processes. Its user-friendly interface and dependable customer support make it a popular choice among employers and employees alike. Additionally, Deputy offers features such as staff notifications, rostering, and easy transfer of data to other programs. Overall, users believe that Deputy is a reliable time-tracking and rostering solution that can greatly improve day-to-day operations in various industries.

Attribute Ratings

Reviews

(1-25 of 404)
Companies can't remove reviews or game the system. Here's why
April 24, 2023

Easy to use!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
It's updated multiple times but it's so simple a monkey could learn it, so I've never had trouble using it as an employee. I can't speak from the manager's side of things when assigning hours, etc. Doesn't seem very hard to learn though
March 05, 2023

Smooth and Simple

Score 8 out of 10
Vetted Review
Verified User
Incentivized
As I stated previously there are 4 specialists that do not use Deputy but I have to pay for them for my admin staff to be able to view where they are.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Deputy serves our purpose because we have less than 30 employees. Not sure how it would work for large companies. I do like the versatility and ease of use by employees on the iPad, which is affordable and easier to maintain than an actual "timeclock" machine. An improvement that's needed is the messaging notification. When I send a message to a particular employee, he/she isn't alerted when logging in. Most employees won't look for the message.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Because the product does its job well. With the price model per employee, we also don't have to pay for staff that we don't have. Deputy makes it easy to keep our staff up-to-date with their shifts and us with the hours to pay. Not too many functions we don't want to use, so we also don't have to pay for it.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Employees are satisfied with the process and the accessibility of the app. Managers are comfortable with the functionality for scheduling and timesheets, especially as they can approve them at the end of the week from home if needed. Integration and reporting are limited and affect the overall ease of use for HR.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
There are some issues with the manager side UI, like the inability to deleting old locations, removing features that confuse my staff like the vacation leave reason field and the lack of a robust reporting module for budgeting and excel readouts that keep it from being any higher than a 7. The core services work just fine.
February 28, 2023

Custom Reporting I Need

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Deputy is intuitive and, whenever I need it, there are awesome help guides that take me to step by step through any module that's new to me or has a feature I haven't tried before.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I love Deputy's usability. The reason I didn't give 10 is because of the mobile app version which is difficult to use when I want to change the roster and I have accidentally changed the roster several times because as I try and zoom in to my screen it moved roster shifts around and I can't select an undo option
Veronica Meyers | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It's a pretty user-friendly site, although [I feel] the UI could use a little help. It's not bad, but it's not perfect either. Once you get used to the UI it's fine, but it took me a bit. I was new to payroll anyway, so maybe that was on me and not the system.
Score 9 out of 10
Vetted Review
ResellerIncentivized
Deputy is super easy to use, very simple platform. I did not have any employees having hard time to use Deputy both Kiosk features or mobile application, even less computer savvy staff was able to use Deputy without any trouble. Managers also can easily track actual hours against roasted hours and it makes a quick decision if hours should be approved or not. In terms of integration to accounting system, it is also very fast and easy, data is very accurate and it gives me full confidence for the payroll information.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Everything is fairly [straight] forward and simple to use. There are some things on the admin side of the software that require some digging around in the settings to set up, but for the most part[,] once everything is customized to your business's needs, it is smooth sailing. It is very simple for the employees to use.
Return to navigation