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Deputy

Deputy

Overview

What is Deputy?

Deputy is a web-based workforce manager solution. Deputy is designed to help users simplify their scheduling, timesheets, tasking, employee communication and administrative tasks. It includes various apps and one click payroll integration that aim to make workforce management easier.The Deputy…

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Recent Reviews

TrustRadius Insights

Users have found this product to be incredibly versatile, with a wide range of use cases. Many customers have praised its effectiveness in …
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Easy to use!

10 out of 10
April 24, 2023
Incentivized
I use deputy as an employee in order to clock in and out of classes that I teach. It is what our manager uses to schedule us. We can offer …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Scheduling Only

$2.50

Cloud
per user

Scheduling, Time and Attendance

$4.50

Cloud
per user

Enterprise

Custom pricing for enterprise clients

Cloud
per user

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.deputy.com/pricing?utm_sour…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Deputy?

Deputy is a web-based workforce manager solution. Deputy is designed to help users simplify their scheduling, timesheets, tasking, employee communication and administrative tasks. It includes various apps and one click payroll integration that aim to make workforce management easier.

The Deputy platform enables users to schedule in line with demand, prepare accurate payroll, and communicate more clearly. Deputy streamlines employee admin, so teams can focus on what matters.

Deputy aims to help businesses become more profitable, connected, and trusted by each team member — their goal is to make that happen for workplaces in every community, worldwide.

Deputy boasts more than 250,000 workplaces internationally as users. Businesses across industries can manage their staff, give teams a way to track their shifts, and free up time for people to focus on what’s important to them.

Deputy Features

  • Supported: Scheduling
  • Supported: Timesheets
  • Supported: Time Clock
  • Supported: Payroll Integration
  • Supported: Communication
  • Supported: Task Management
  • Supported: Mobile
  • Supported: Performance Management
  • Supported: Time Tracking
  • Supported: Shift Planning

Deputy Screenshots

Screenshot of Manage your business from your pocket.  See who is currently on the clock and who is late.Screenshot of What if someone doesn't show up for a shift? Find a replacement from your phone in seconds!Screenshot of Enterprise level experience in an elegantly designed iPad app.

Deputy Videos

Get started in minutes, schedule staff efficiently, and connect your teams. Deputy makes managing people simple. Learn how to get the most out of Deputy, from scheduling to timesheets and payroll.
Get started in minutes, schedule staff efficiently, and connect your teams. Deputy makes managing people simple. Learn how to get the most out of Deputy, from scheduling to timesheets and payroll.
Time tracking software applications are used to record and analyze employee, contractor and consultant time spent on jobs and tasks. In this video, the TrustRadius team showcases some of the leading Time Tracking software available - including Deputy.

Deputy Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesUnited States of America, Afghanistan, Albania, Algeria, Andorra, Angola, Antigua & Deps, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bhutan, Bolivia, Bosnia Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina, Burma, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Central African Rep, Chad, Chile, People's Republic of China, Republic of China, Colombia, Comoros, Democratic Republic of the Congo, Republic of the Congo, Costa Rica, Croatia, Cuba, Cyprus, Czech Republic, Danzig, Denmark, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, Gabon, Gaza Strip, The Gambia, Georgia, Germany, Ghana, Greece, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Holy Roman Empire, Honduras, Hungary, Iceland, India, Indonesia, Iran, Iraq, Republic of Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jonathanland, Jordan, Kazakhstan, Kenya, Kiribati, North Korea, South Korea, Kosovo, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Morocco, Mount Athos, Mozambique, Namibia, Nauru, Nepal, Newfoundland, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Ottoman Empire, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Prussia, Qatar, Romania, Rome, Russian Federation, Rwanda, St Kitts & Nevis, St Lucia, Saint Vincent & the, Grenadines, Samoa, San Marino, Sao Tome & Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, Sudan, Suriname, Swaziland, Sweden, Switzerland, Syria, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Yemen, Zambia, Zimbabwe
Supported LanguagesEnglish, French, Italian, German, Portuguese, Simplified Chinese, Spanish, Traditional Chinese

Deputy Downloadables

Frequently Asked Questions

When I Work, HotSchedules, and UKG Workforce Central (discontinued) are common alternatives for Deputy.

Reviewers rate Availability highest, with a score of 9.5.

The most common users of Deputy are from Small Businesses (1-50 employees).

Deputy Customer Size Distribution

Consumers2%
Small Businesses (1-50 employees)68%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)5%
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Comparisons

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Reviews and Ratings

(462)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found this product to be incredibly versatile, with a wide range of use cases. Many customers have praised its effectiveness in improving productivity and organization in the workplace. Users have reported using this product for project management, task tracking, and team collaboration. In addition, it has been widely used for personal organization and time management, with users noting its ability to help prioritize tasks and set deadlines.

Reviewers have highlighted the product's usefulness in streamlining communication and enhancing collaboration within teams. With its intuitive interface and robust features, users have been able to easily assign tasks, track progress, and share files with colleagues. The ability to set reminders and notifications has been particularly valued by users who rely on this product to stay on top of their workloads.

Customers have also praised this product for its flexibility in adapting to various industries and job roles. From professional service providers to creatives, users from different fields have found value in this product. Whether it's managing client projects or organizing creative campaigns, this tool has proven to be an effective solution for diverse workflows.

Overall, the versatility and intuitive nature of this product have made it a valuable tool for individuals and teams looking to enhance their productivity and organization. With its wide range of applications, users have been able to tailor it to their specific needs, making it an essential tool for both personal and professional use.

Feed Feature: Users have praised the new feed feature for keeping them updated on important information and changes. This feature has been mentioned by several reviewers as a valuable tool for staying informed in real-time.

Integration with Current Software: The integration capabilities of the software were highly praised by users, who found that it streamlined administrative tasks and processes. Many reviewers specifically mentioned how this feature saved them time and improved efficiency.

User-Friendly Nature: The user-friendly nature of the software was highlighted by employees, who found it easy to navigate and use effectively. Multiple users commended its intuitive design and interface, making it accessible for both new and experienced users.

Confusing User Interface: Many users have expressed frustration with the confusing user interface of the software, making it difficult to navigate and complete tasks efficiently. Some reviewers have mentioned that they struggle to find specific features or settings due to a lack of intuitive organization.

Functionality Issues with Clocking In and Copying Shifts: Several users have encountered difficulties with clocking in and copying shifts within the app, causing inconvenience and disrupting their workflow. A number of reviewers have reported instances where their clock-in/out records were not accurately recorded, leading to discrepancies in their timesheets.

Lack of Integration with Point of Sale Systems and Payroll Software: A significant number of users have voiced their dissatisfaction regarding the lack of integration options available for certain point of sale systems and payroll software. This has resulted in manual data entry processes and increased chances of errors or inconsistencies between different platforms.

Users highly recommend using Deputy for its scheduling and time and attendance features, especially for companies utilizing Google/Gsuite. They find it to be an easy-to-use time card application that is particularly beneficial for service-based industries. Users suggest consistently using Deputy to avoid any data discrepancies and appreciate how it simplifies staff and time management compared to traditional paper timesheets and rotas. With Deputy, businesses can effectively manage their workforce and streamline payroll processes. Its user-friendly interface and dependable customer support make it a popular choice among employers and employees alike. Additionally, Deputy offers features such as staff notifications, rostering, and easy transfer of data to other programs. Overall, users believe that Deputy is a reliable time-tracking and rostering solution that can greatly improve day-to-day operations in various industries.

Attribute Ratings

Reviews

(1-25 of 408)
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April 24, 2023

Easy to use!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to use
  • Quick to learn
  • Plenty of reminders
  • You used to be able to quite easily go back in and change your time but now that does not work the same. If I miss a shift I have to clock a different one. I used to be able to start the shift I forgot to sign in for and then adjust the time
  • Reminders for longer than an hour in advance
  • an integration with apple calendar!
March 05, 2023

Smooth and Simple

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Rostering.
  • Being able to sync it to our mobiles so we can see the roster at any time.
  • Communicating well
  • The specialists don't actually use Deputy and I am paying for them to use it as I need my other staff to see where they are.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Customer agent tries hard to help.
  • Report writer offers many options and configuration.
  • Export to CSV is easy to use.
  • customer service is now available by phone!
  • Export to ADP Workforce needs different columns than currently offered. We need earnings code 4 and not 3. Haven't figured out how to change it.
  • Some agents are more knowledgeable than others, not sure if it's due to training.
  • Report building isn't always self-explanatory.
  • Need help with building a report with both hours worked AND paid time off that can be uploaded to ADP
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Scheduling
  • Staff unavailability
  • Timesheets
  • Would like the ability to submit timesheets from a mobile, it's hard when I've already left the office for the day. You can do timesheets from a mobile while viewing the desktop site but it's fiddly.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • User friendly interface.
  • Easy timesheet approvals.
  • Easy timesheet exports.
  • Absence and leave management could be improved a little bit.
  • Integration with payroll systems -- there is some integration with some providers, but not ours specifically
  • Better exception management -- for example if a user forgets to check out and remembers to do so on their drive home, they should be asked to justify their check out away from company premises and enter their actual check out time.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Easy in use, new employees understand what to do quickly.
  • Manage multiple locations.
  • Open shifts and trading.
  • Timesheets for accounting.
  • Inexpensive.
  • Complete app for workers.
  • Message board is limited in options and management.
  • It is missing a customizable form to request availability for upcoming weeks.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Easy for employees to use
  • Updating information, adding and archiving employees is quick and convenient
  • Managers can track and edit timesheets easily
  • Schedules can be created, published, and sent directly to employees
  • Reports need to include more information, like positions
  • Better integration with digital HR platforms
  • Not having to set different departments to separate locations/areas, requiring an extra clock-in tablet
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Ability to disseminate information and training via the newsfeed.
  • Schedule staff quickly and easily.
  • Constant confirmations & reminders are being sent to staff regarding their regular and overtime shifts.
  • The journal has been important to track good and coachable moments with our staff, in order to help with reviews and documentation.
  • Punching in and out is very accurate and we have had zero problems with this feature. Better than ADP.
  • The ability to print the read confirmations on the newsfeed so I can count the staff as being trained on a particular document or procedure.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Pushing out updates to the schedule very quickly.
  • UI is easy to navigate for staff.
  • Copy and paste scheduling is amazing.
  • The manager side UI needs improvement to be more intuitive.
  • I have difficulty syncing it to my outlook calendar.
  • The app and desktop environment don't sync perfectly and sometimes I need to push updates from the app when I've already done them via a workstation.
  • The billing process is annoying, I'd rather just pay once a year.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Instant update to users of change or new shift
  • Easy for users to clock in and out
  • Quick to get details out for payroll
  • Prices competitive
  • The ability to move users around in the planner so as group people working together on a particular event
  • The ability to have a dummy use for freelance staff who does not use the app for planning purposes, without being charged as an additional user
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Ease of adding users and employees.
  • Ease of generating payroll hours.
  • Ease of editing/adding timesheets.
  • Does not cleanly interface with our payroll system (Gusto).
  • Creating default holiday pay hour rules for certain employees.
  • Location of punch ins not always easy to track.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Integrates well with Xero.
  • Reports are very easy to create.
  • Deputy is very easy to learn.
  • Award interpretation and breakdown are excellent.
  • The customer service is excellent.
  • I have found that when I create a schedule, employees seem to create a new unscheduled shift rather than using the scheduled shift that I have published. Can you not allow an unscheduled shift to be created if there is a scheduled shift already published?
  • When you Start of End a shift, can you make the 'Submit' button more prominent so they don't forget to press 'submit'.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Roster creation and sharing
  • Simplify payroll process
  • Timesheets for sign in and out
  • Make Mobile app easier to use
  • Have more functions available on the mobile app
  • More options to remind employees who don't sign in eg phone vibrates or rings
October 28, 2022

Deputy for Hospitality.

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Rostering
  • Integrating with Payroll.
  • Leave Management.
  • Newsfeed: The ability to schedule when messages are sent to employees would be advantageous.
  • Tasks: Being able to assign a task list to multiple areas instead of just being limited to one.
  • Leave Requests: the ability to have customizable cut-off times for submitting leave (e.g. Leave requests for the next week can only be submitted up to 5 pm on Thursday the week prior).
  • Tasks: Being able to assign tasks to individual employees and schedule when they receive the notification (i.e. if I am setting tasks at 11 pm at night for staff commencing work at 5 am).
  • The ability to have a designated (management) employee included on ALL Newsfeed messages regardless of if they have been included. This would ensure proper moderation of the platform.
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