Name: Introducing the Pacejet Shipping Software Platform
Uploaded: 2018-10-09T00:37:40.000Z
Duration: 1 min 15 s
Description: Introducing the Pacejet Shipping Software Platform

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### Warehouse Operations
Reviewers express frustration with Pacejet's warehouse operations, citing issues with user flow, cumbersome processes involving scanning barcodes and clicking buttons multiple times, and software crashes leading to printing label failures. Users highlight a lack of efficiency and functionality in warehouse operations, with concerns about the software's bugginess and the company's handling of customer issues. These challenges have led to a negative perception of Pacejet's warehouse operations among users, impacting their overall experience with the platform.

### Carrier and Freight Management
Users have expressed mixed feelings about 3G PaceJet Shipping's carrier and freight management capabilities. While some appreciate the platform's ability to streamline the process of selecting carriers and obtaining competitive prices, others have encountered challenges with the system's functionality and customer service. The varying experiences highlight the importance of thorough evaluation and consideration when utilizing carrier and freight management solutions within the logistics industry.

### User Experience and Workflow
Users express frustration with 3G PaceJet Shipping's software crashes and inefficiencies in workflow setup, leading to significant delays and errors in their fulfillment processes. The lack of user flow and the overcomplicated steps required to complete simple tasks have been major pain points for users, hindering their overall experience with the platform. Additionally, the inconsistent support and blame-shifting behavior from PaceJet's staff have further exacerbated user dissatisfaction with the software's usability and workflow management.

### Software Performance and Stability
Users have reported experiencing significant challenges with 3G PaceJet Shipping's software performance and stability. Complaints include software crashes, lack of user flow, and difficulty in processing global shipments. Despite some positive feedback on the ease of programming and client care, the overall consensus leans towards a negative perception of the software's reliability and stability. The recurring issues with software functionality and stability have led to frustration among users, impacting their overall experience with 3G PaceJet Shipping.

Pacejet has been instrumental in solving key business problems for its users. One of the most significant benefits is the ability to save on shipping costs by providing real-time quotes for multiple carriers on a single page. Users have found that this has helped them streamline their shipping processes, making their production team more efficient and able to get shipments out daily. 

In addition, customers have benefited from Pacejet's real-time shipping rates, which provide the best shipping options with transit times. This has enabled sales reps to give quotes while customers are still on the phone, resulting in better customer service and faster order fulfillment. Another advantage of using Pacejet is that it allows users to spend less time and resources shopping for the lowest shipping cost and negotiating prices with different vendors, freeing up time to focus on other areas of their business. Despite some issues with communication and design, users have found that Pacejet's multi-year solution has helped them reduce costs and optimize their shipping process.

Carrier Integration: Many users appreciate Pacejet's integration with multiple carriers, making it easier to speed up workflow and increase productivity as a fulfillment business.

Competitive Pricing: Customers have found that Pacejet reduces the time spent on shopping for LTL rates while ensuring competitive pricing, allowing both parties to save money.

User-Friendly Interface: Several reviewers mention how user-friendly and easy-to-integrate Pacejet's web-based software is. They rave about its programming and excellent customer care, saving them time during start-up.

Difficult Implementation: Some users have found Pacejet challenging to implement, particularly those who use custom ERP solutions. 

Complicated Order Processing: Several reviewers have mentioned that the order processing on Pacejet is overcomplicated and time-consuming, with no clear user flow.

Software Crashes: Multiple users reported periodic software crashes while using Pacejet, especially during label printing, causing inconvenience and delays in their workflow.

Pacejet, a project of 3GTMS headquartered in Columbus, Ohio, is an enterprise, cloud-based shipping platform for mid-market and larger companies. The solution aims to help users ship faster with fewer errors and less data entry using integration to leading ERP systems including Oracle NetSuite, Microsoft Dynamics 365 (Business Central and Finance and Operations), Microsoft (AX, Nav), Acumatica, Infor (CloudSuite Industrial (CSI) or SyteLine), SAP (ByDesign, Business One), and Plex. Pacejet also integrates into custom ERPs and the cloud systems you use for everything else using its RESTful API.

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Webgility is a multichannel eCommerce software which provides automated accounting and inventory management. It is optimized for QuickBooks Desktop and NetSuite users who sell on multiple channels.

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Descartes Pacejet

Shipping

Likelihood to Recommend

Descartes (TSX:DSG) (Nasdaq:DSGX) is a global leader in providing on-demand, software-as-a-service solutions focused on improving the productivity, performance and security of logistics-intensive businesses. Descartes' B2B network, the Global Logistics Network, integrates more than 35,000 trading partners to our cloud-based Logistics Technology Platform to unite their businesses in commerce. Customers use our modular, software-as-a-service solutions to route, schedule, track and measure delivery resources; plan, allocate and execute shipments; rate, audit and pay transportation invoices; file customs and security documents for imports and exports; and complete numerous other logistics processes by participating in the world's largest, collaborative multi-modal logistics community. Our headquarters are in Waterloo, Ontario, Canada and we have offices and partners around the world. Learn more at www.descartes.com.

Descartes Systems Group

Introducing the Pacejet Shipping Software Platform

Meet Joe, who quickly learns that shipping without an enterprise system like Pacejet is a big mistake. Pacejet provides the freight and parcel connections in one system to make a shipper's work faster and easier. 

With Pacejet, enterprise resource planning systems (ERPs) connect seamlessly and make the process simpler--whether Joe is shipping packages to customers or pallets to stores. Whether it's LTL, 3PL, parcel carriers, or other shipping services--Pacejet has you covered. 

Learn more about how Pacejet can solve your shipping challenges today, improving your competitive advantage in a world where businesses are increasingly competitive.

President

Pacejet 2023-10-25 14:35:10

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Home

Shipping Software

Pacejet is connected to our ERP software Acumatica. Are 3 locations use the software to shop shipping rates and choose the carrier that meets the customer requirement. My shippers are impressed with Pacejet because they can easily and quickly print the shipping labels for the parcels with very limited input from them.

Shops for rates and displays all of them for our carriers.
Quickly prints the required shipping labels.
It sends the shipping information back to our ERP.

Quoting shipping rates from Sales Order has been challenging.

Freight Rate Shopping.
Compliant carrier shipping labels.
Increases our productivity and allows us to ship more parcels daily,

Pacejet is paid yearly for their services.
We can ship approximately 25% more parcels per day.
Pacejet has and API connection with our carriers so the rates they get are accurate.

Descartes Pacejet

Overview

What is Descartes Pacejet?