DeskTime

DeskTime Reviews

Do you work for this company? Learn how we help vendors

Reviews
(1-3 of 3)

Companies can't remove reviews or game the system. Here's why
June 16, 2021

Desktime NOW

Shanna Kostopulos | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Every department in our company currently uses Desktime to measure productivity of our employees while they are clocked in. We also use it to track hours logged and worked for pay. It also allows our employees to account for any idle or down time. Some employees also use it to track and manage special projects they are working on. It is used by management for the reporting features so we can see who our top performers are in different KPI’s.
  • Tracks productivity
  • Takes screenshots of activity
  • Ranks users based on performance
  • Can create and manage many teams
  • Can see all hours worked, arrivals and departures
  • Can dictate which websites are productive and unproductive
  • The ability to change or modify private time by management account
  • Inability for a user to turn off desktime
  • More detailed tracking of internet based activities
When we made the decision to go cloud based and send our employees home to work remotely we needed something that would help us and them manage their time and keep everyone on track. Desktime makes the team more aware of how they are spending their time both individually and as a team. It allows them to see and track what makes them most productive and what times of the day they are most engaged. Keeps projects on track.
Score 8 out of 10
Vetted Review
Verified User
Review Source
DeskTime is used at our company to track employee time for project tickets. It's not being used by an entire organization, but on a team-by-team basis. The business problem that it addresses for this company is finding a good, efficient way to track how much time is being spent per employee, per project ticket.
  • Personal time management
  • Customer Service
  • Easy to use UI
  • Potential to over-monitor employee time usage
  • No task tracking feature
  • Realization of own poor time management
I would say that a scenario where DeskTime is well suited is for personal use in a private business. DeskTime does exactly what it advertises, and it does it very well. However, I think there is a lot of potential for over-monitoring of your employees, or over-monitoring from high ups in larger companies. In a private business for personal use, you're only monitoring your own time management, so you can adjust as needed.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We're using DeskTime to track the team working hours, the app they are using, and we are also able to put the current task allocation here. This helps us to answer the question: "What are you working on right now?". By looking at the admin dashboard, we can see who is currently online [and] who is assigned to a specific project. The data is also easy to export to connect it with other apps.
  • Time Tracking - Just open the app and forget it
  • Dashboard Report - Detailed, easy to export
  • App resources usage - it's lagging sometimes
DeskTime is best for a company that has many remote workers that spread into several areas.

DeskTime Scorecard Summary

What is DeskTime?

DeskTime is a time tracking software that enables teams to create shifts, manage absences, track productivity. Freelancers use DeskTime to track their time, send timesheets to clients, and generate invoices. This software aims to boost productivity, keep projects organized, and save time by eliminating manual timesheets. DeskTime offers an automatic time tracker that calculates your productivity and provides reliable data. You can also use DeskTime for project time tracking, which provides an overview of your progress and bills clients for all of your completed work. The software's time billing feature establishes hourly rates and calculates project costs based on your timesheets.

Another notable feature is the built-in Pomodoro timer, which reminds users to take breaks from work every 52, 60, or 90 minutes. This improves productivity levels by reducing burnout and enhances time management. Employees can also set private time to take care of tasks that are not related to their work. DeskTime will not track time or computer activity while the private time feature is in effect. Businesses can use DeskTime to ensure that employees maintain a healthy work-life balance and monitor time spent away from work with offline time tracking. You can categorize offline time as productive, unproductive, or neutral. This software is extremely accessible and offers a mobile app that allows businesses to monitor their team's performance from any location.

DeskTime offers scheduling capabilities that are more efficient and quicker than using traditional spreadsheets. The work schedules provide daily, weekly, and monthly overviews and prevent overstaffing or understaffing. Businesses can easily combine their time tracking and shift planning with DeskTime, eliminating the need for separate and costly systems. Employees have the flexibility to manage their schedules and identify their preferred shifts. DeskTime's scheduling feature also enables managers to generate detailed performance reports on productivity, efficiency, and offline time.

Businesses have the option to purchase additional billing and invoicing features that automatically convert time tracking data into invoices. You can create reusable templates or save client details to streamline your billing practices and shift your focus to completing projects. The invoices are downloaded directly to your work computer or immediately sent to the client. DeskTime provides an overview of all invoices and organizes them by number, recipient, status. You can also enable reminders for clients have outstanding bills and missed their payment due date.

DeskTime Features

  • Supported: Automatic time tracking
  • Supported: Document title tracking
  • Supported: Cost calculation
  • Supported: Absence calendar
  • Supported: Mobile app
  • Supported: Screenshots
  • Supported: Offline time tracking
  • Supported: Pomodoro timer
  • Supported: Team’s contacts
  • Supported: Third-party integrations
  • Supported: URL & app tracking
  • Supported: Project tracking
  • Supported: Private time option
  • Supported: Invoicing
  • Supported: Custom reports
  • Supported: Shift scheduling

DeskTime Screenshots

DeskTime Video

In this video, you'll find out what DeskTime is and how this productivity and time tracking app can be useful for both individuals and businesses. Learn how to see where your and your team's time spent at the computer goes and how to use this data to make better time-management decisions in the future! 0:00:04 What is Desktime 0:00:28 How your productivity score is calculated 0:00:51 Categories on DeskTime 0:01:05 Features on DeskTime 0:01:23 Business features on DeskTime 0:02:03 The benefits of DeskTime With the DeskTime time tracking and productivity app you can: •track time spent on different websites and apps •see what takes the most of your time •track projects and time spent on projects •track employee absences and plan shift scheduling •manage hourly rate-based tasks for easier invoicing •view reports on your organization's overall productivity •and so much more If you want to get started with DeskTime time tracking software, go to the website to start your free, 14-day trial: http://bit.ly/31ok1Uw #Desktime #Productivity #TimeTracking SUBSCRIBE: http://bit.ly/2MIt5zO Follow us on social media: Facebook https://www.facebook.com/desktime/ Linkedin https://www.linkedin.com/company/desktime-com/ Twitter https://twitter.com/desktimecom

DeskTime Integrations

DeskTime Competitors

DeskTime Pricing

DeskTime Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

What is DeskTime?

DeskTime is an automatic time tracking software that tracks and analyzes employee productivity, and is a project from DeskTime.com of the Draugiem Group of companies and tech startups in Latvia.

Who uses DeskTime?

The most common users of DeskTime are from Small Businesses and the Computer Software industry.