Name: Detrack: Let your customers see their delivery coming to them - LIVE with ETA
Uploaded: 2017-09-07T02:58:01.000Z
Duration: 2 min 29 s
Description: Detrack: Lets customers see their delivery coming to them live with ETA

Help Desk

Web and Video Conferencing

Customer Support

Batch Management Software

Product Lifecycle Management (PLM)

Development

Business Intelligence (BI)

Collaboration

Digital Rights Management (DRM)

Enhanced 911 (E911)

Facility Management

IP PBX

Operational Analytics

Policy Management

Enterprise

Accounting

Invoicing

Nonprofit Accounting

Subscription Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Recognition

Employee Scheduling

HR Management

Payroll

Stock Option Plan Administration

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Application Performance Management (APM)

Archiving

Build Automation

Cloud Cost Management

Cloud Storage

Code Review

Configuration Management Databases

Data Mapping

Density-Optimized Servers

Email Encryption

Firewall Security Management

Fraud Detection

IP Address Management (IPAM)

IT Service Providers

Integration Platform as a Service (iPaaS)

Log Management

Managed DNS

Network Performance Monitoring

Software-Defined WAN

System Monitoring

Web Scraping

WiFi Hotspot

Workload Automation

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audio Editing

Content Management

Email Deliverability

Email Marketing

Marketing Automation

Online Proofing

Search Engine Marketing (SEM)

Social Media Management

Social Media Marketing

Survey & Forms Building

Web Analytics

Marketing

Job Site Management

Project Management

Waste Management

Writing and Proofreading Tools

Professional Services

Customer Relationship Management (CRM)

Product Configuration

Social Commerce

Sales

Laboratory Information Management

Membership Management

Roofing

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

Onfleet

Samsara Vehicle Telematics

Samsara

Onro

Motive

Motus

GFI Systems

Gfi Systems

Verizon Connect

Verizon Business (formerly Verizon Enterprise)

Azuga Fleet

Azuga

Geotab

GPS Insight

Samsara Apps & Driver Workflows

Bringg

GetSwift

VersaFleet

ElasticRoute

Vonage Communications APIs

Twilio

Difficulties with Image Embedding: Some users have found it challenging to embed images in the system and have had to seek support for assistance. They felt that this feature could be more user-friendly.

Lack of Automatic Display of Special Instructions: Users have mentioned that special instructions do not automatically pop up for drivers after hitting the next location, suggesting it would be helpful if they popped up automatically.

Limited Email Resend Options and Notification Functionality: Users have suggested the option to resend emails when changing drivers or details, as well as the ability to send notifications for items added to today's run.

Easy to use platform: Many users have found the Detrack platform very easy to use, both for administration and drivers. They appreciate how it helps them keep their deliveries organized with real-time delivery information. The customizable features of the platform also allow users to tailor it to their specific needs.

Real-time tracking and updates: Users highly appreciate the live updates provided to drivers when changes are made and the ability to track the driver in real-time. This feature has been mentioned by several reviewers as a valuable addition that enhances their delivery management process.

Integrated call, GPS, and proof of delivery features: The integrated call, GPS, and proof of delivery capturing features within the window have received positive feedback from users. This functionality minimizes the need for switching screens and provides convenience during delivery operations.

Free Trial

Monthly Payment

Annually Payment

Onfleet in San Francisco offers a fleet management platform containing route optimization and planning, GPS, in-app driver communication (e.g. messaging), task sequencing and linking, and other features.

Starter

Basic

Premium

Professional

Detrack

Fleet Management Software provides control over the deployment of corporate vehicles, as well as providing tools for their maintenance, and also can include GPS tracking of vehicles, route optimization, driver management supporting communication with dispatch or management, and other ancillary features.

Fleet Management

Transportation/Trucking/Railroad

ErbX

Manager

Likelihood to Recommend

Usability

Detrack Systems Pte Ltd

Detrack: Lets customers see their delivery coming to them live with ETA

Detrack: Let your customers see their delivery coming to them - LIVE with ETA

Want to impress your customers at the last mile delivery? We have something that will WOW your customers while bringing non-deliveries down to zero.

Tap To Track is a unique experience that allows your customers to monitor their deliveries throughout the entire journey (right to their doorstep) on a map, including a clearly indicated ETA - all in real-time. Similar to ordering an UBER and watching your ride arrive.

Not only will you provide a fun and assuring experience for your customers, they will likely be at the selected location on time, ready to receive their deliveries. Keeping customers notified when your drivers are heading to their location will pave the way for smoother and happier deliveries!

Letting your customers conveniently tap to track their deliveries live is but one of Detrack’s comprehensive suite of features, enabling you to create the perfect last mile customer delivery experience that works anywhere in the world, and is uniquely yours.

Find out more about this exceptional feature and other amazing benefits at www.detrack.com. Sign up for an account, and register your first driver for FREE today!

ZeeMaps

Detrack 2025-03-26 12:06:37

Detrack 2022-04-13 13:49:37

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Security options

Users to understand

Easy implementation

Payment methods

Friendly interface

Live updates

Home

Fleet Management Software

We use it to communicate delivery times with our receivers and confirmation of delivery with our shippers. This greatly reduces our need for extra staff and streamlines our communications increasing our customer satisfaction and service levels.

Automated Communications
Order Tracking
Route tracking/updates easing dispatch

Routing and route optimization
ease of use

Reduction of staff required through automation
Increased customer satisfaction through solid communication tools
Ease of dispatch to drivers

The software was implemented for one of our campaigns; it was provided directly by the customer. In this specific case, it was a private package delivery company. I was trained in the use of the software and after giving training to the users in the campaign, the aim was mostly to keep track of the vehicle fleet of the customer and the new ones that could arrive.

Easy implementation
Excellent tracking
Variety of payment methods
Friendly interface

Synchronisation may fail at times.
Graphic designed could be more attractive as it feels dull at the time.
Security options could be higher.

Implementation
Cost
Tracking capabilities

Lower training times - positive.
Easy of use for new agents - positive.
Synchronizing issues - negative.

Detrack

Overview

What is Detrack?