Overview
What is Remote Desktop Manager?
Remote Desktop Manager (RDM) from Canadian software company Devolutions is a remote administration and credential management tool for securely centralizing multiple remote connections and sensitive data.
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The swiss army knife of remote access.
Remote Desktop Manager Is The One Tool For Collaborating Systems Administration Across Many Teams
Remote Desktop Manager - a common place for all your important files
Remote Desktop Manager Review
Give it a try in Remote Desktop Manager!
Remote Desktop Manager is worth it
Best Remote Desktop Software
Add efficiency in WFH with RDM Free
A lot of features in a single application
It addresses:
- being able to …
The Best Remote Session Manager There Is
Stable, tons of features, keeps me organized, easy to use... What's not to love?
Remote Desktop Manager Review
The relevance of Remote Desktop Manager in the current digital revolution and collaboration.
Simply the best solution for remote connections
That is about 120 users. We …
Popular Features
- Centralized management dashboard (35)8.585%
- Over-the-Internet remote session (38)8.484%
- Multi-platform remote control (35)8.383%
- Remote management of servers & workstations (42)8.181%
Reviewer Pros & Cons
Pricing
Single User
$299.99
Enterprise
$9999.99
Platinum
Contact Sales
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $299.99 per year
Product Demos
Remote Desktop Manager Live! (Session 3) - DC Online 2022
Announcement: Remote Desktop Manager 14 is Here!
Features
Remote Administration
Remote administration software is used to control a computer from a remote location.
- 7.8Screen sharing(23) Ratings
Allows participants to share their computer screens with others in the meeting, enabling collaborative work and presentations.
- 7.6File transfer(29) Ratings
Securely exchange files with remote computer without having to use email or FTP.
- 9.1Secure remote access with Smart Card authentication(16) Ratings
Establish secure remote connection via Smart Card authentication and Smart Card logon.
- 8.7Access to sleeping/powered-off computers(5) Ratings
Remote access and troubleshooting of out-of-band computers.
- 8.4Over-the-Internet remote session(38) Ratings
Establish secure remote connection with computers outside the network firewall.
- 7.9Initiate remote control from mobile(22) Ratings
Mobile application for remote controlling computers from mobile device (iOS, Android)
- 8.1Remote management of servers & workstations(42) Ratings
Server reboot, start/stop services & processes, clear logs, manage disks, shares, etc. without having to initiate remote control.
- 8Remote Active Directory® management(18) Ratings
Remotely unlock user accounts, reset passwords, manage Organizational Units, edit Group Policy, etc.
- 8.5Centralized management dashboard(35) Ratings
Dashboard to facilitate management of users, permissions, licenses etc.
- 8.9Session record(18) Ratings
Ability to record session for training purposes.
- 9.1Annotations(25) Ratings
Ability to markup and highlight end user’s screen to provide visual clues or to highlight areas.
- 5.3Monitoring and Alerts(14) Ratings
Monitor CPU usage, memory utilization to proactively address issues. Receive alerts indicating attention needed.
- 8.3Multi-platform remote control(35) Ratings
Ability to remotely connect to multiple operating systems (Windows®, Mac OS® and Linux®).
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Remote Desktop Manager?
Remote Desktop Manager Features
Remote Administration Features
- Supported: Screen sharing
- Supported: File transfer
- Supported: Secure remote access with Smart Card authentication
- Supported: Over-the-Internet remote session
- Supported: Initiate remote control from mobile
- Supported: Remote management of servers & workstations
- Supported: Remote Active Directory® management
- Supported: Centralized management dashboard
- Supported: Session record
- Supported: Annotations
- Supported: Monitoring and Alerts
- Supported: Multi-platform remote control
Remote Desktop Manager Screenshots
Remote Desktop Manager Video
Remote Desktop Manager Integrations
Remote Desktop Manager Competitors
Remote Desktop Manager Technical Details
Deployment Types | On-premise |
---|---|
Operating Systems | Windows, Linux, Mac |
Mobile Application | Apple iOS, Android |
Supported Countries | Worldwide |
Frequently Asked Questions
Remote Desktop Manager Customer Size Distribution
Consumers | 15% |
---|---|
Small Businesses (1-50 employees) | 25% |
Mid-Size Companies (51-500 employees) | 50% |
Enterprises (more than 500 employees) | 10% |
Comparisons
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Reviews and Ratings
(133)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Remote Desktop Manager is highly valued by individual users who have personally paid for the full version. They appreciate the convenience of having all their IT support needs in one application, as it serves as a connection manager for servers, holding RDP, VPN, SSH Tunnel, and EXSI connections. The software greatly streamlines the management and storage of machine names and credentials, especially for those managing a large number of servers. Users find it beneficial to have a common platform like Remote Desktop Manager to securely store customer passwords and ensure consistency within the team. It is also used by organizations to manage remote support for their customers, improving efficiency and automation. Additionally, the software allows for role-based access control, centralized database management, and multi-user access, helping organizations overcome challenges related to password management, lack of documentation, and tool sprawl. Overall, Remote Desktop Manager is considered a vital tool by many, providing functionality and capabilities that extend beyond its name.
Convenient Management Console: Users have found the management console of the product to be convenient, allowing them to access different features from one place. Many reviewers have appreciated this feature for its ease of use and time-saving capabilities.
Strong Security and User Management: Reviewers consider good security to be vital in today's environment, and they appreciate the security and user management aspects of the product. Several users have mentioned that the product stores passwords and other information in a safe and secure way, providing peace of mind.
Easy Overview with Log Feature: The log feature of the product has received positive feedback from users who find it helpful in providing an easy overview of their activity with Remote Desktop Manager. This feature allows them to track their actions and ensure transparency in their remote sessions.
Overwhelming User Interface: Some users have found the user interface overwhelming and have difficulty navigating through the various features. They suggest that the software could benefit from a consolidated dashboard or report for system activity. Customizing the user interface also seems to be difficult for some users.
Lack of On-Screen Guidance: Users have mentioned a lack of on-screen guidance and would appreciate more help features. This can make it challenging for users to effectively leverage the abundance of features available in the software.
Slow Loading Times and Navigation Difficulties: Several users have experienced slow loading times and difficulties searching within the navigation pane. Additionally, there are issues with multi-monitor setups and resolution matching, which further adds to usability challenges for some users.
Users commonly recommend trying the free edition of Remote Desktop Manager. They suggest this because it allows users to explore the features and functionality of the software without any financial commitment. Many users appreciate this option as it allows them to assess whether the software meets their needs before they make a purchasing decision. Trying the free edition also allows users to familiarize themselves with the interface and navigation of Remote Desktop Manager, ensuring a smoother transition if they decide to upgrade to a paid version in the future.
Attribute Ratings
Reviews
(1-25 of 44)Remote Desktop Manager Review
- Store every type of connection.
- Share with colleagues.
- Not all security features are available for smaller companies (like 2FA).
The swiss army knife of remote access.
- Automatice logins
- Works with different software
- On small screens like laptops, being able to change the resolution of the remote desktop
- Improve Spanish translation
- Dynamic updates
Remote Desktop Manager Is The One Tool For Collaborating Systems Administration Across Many Teams
- Multi-remote apps (RDP, VNC, Powershell) in one multi-tabbed interface
- Rich API so we can sync to and from our CMDB and other tools
- Ever increasing features making the product more valuable
- The documentation tab. Seriously. It will change your life
- Without reading the documentation, people will only use about 10% of the app's true capabilities
- The native ftp/ftps/sftp tool is lame, but the FileZilla integration works great
- I'd love to see them work more Azure/Graph API into the product
- Stores passwords and other information in a safe and secure way
- Gives you access to everything wherever you are, as long as you have internet access
- Easily scalable
- Inherit/access to files down in the folder-system could use an upgrade
Remote Desktop Manager Review
- Is regularly updated
- Provides connectivity for the most common platforms
- Connectivity to platforms in general
- Stability overall
Give it a try in Remote Desktop Manager!
- Centralize management of RDP, SSH, VNC and other protocols
- Keep credentials and connection entries secured
- Automate everything inside the tool.
- Integrate with external tools
- Slow sometimes to load connections
- PuTTY integration has a 1-second delay
Remote Desktop Manager is worth it
- Consolidation
- Use of many protocols
- Making all features well known
Best Remote Desktop Software
- Supports multiple OSs.
- Free to use.
- Offers cloud backup of config.
- Easy to use.
- Initial load up of the application could be quicker.
Add efficiency in WFH with RDM Free
- Easy re-connect to a disconnected VM
- Remember passwords
- Tabbed interface
- Make re-connection automatic process
A lot of features in a single application
It addresses:
- being able to connect to an online database so it's always up-to-date with the most recent info
- storing all the passwords in the vault
- connecting to all of our customers
- Lets us connect to remote environments through gateways set up by RDM
- Lets us store passwords
- Always up-to-date cause of our online database
- When I use the view password option, I have to close the password screen before I can use RDM again.
- I would like a copy hostname option
It is also well suited for when you have to manage remote environments because RDM can set up VPN gateways to that environment so you don't have to use VPN options from your workstation itself.
It is less appropriate when used in very small environments
The Best Remote Session Manager There Is
- PAM
- Manage Remote Sessions
- Organize
- Security
- Documentation
- Speed
- Resources
- Remotely access hundreds of servers in a clean and organized environment.
- Swap back and forth between several live sessions easily with tabs.
- If using more than one monitor with different resolutions, moving Remote Desktop Manager server resolutions don't match the second monitor when moving from one monitor to another.
Remote Desktop Manager Review
- Transparency of the infrastructure.
- Password management.
- Documentation.
- Usability (MS look and feel).
- Picture acrobatics.
The relevance of Remote Desktop Manager in the current digital revolution and collaboration.
When such a task involves assisting or troubleshooting to resolve an incident, it is called Remote Assistant. Whatever the case may be, the concept is built on connecting to from a base computer to another computer in a remote location to perform a task.
- Customer service delivery, whereby you can connect to clients to assist and resolve an incident.
- Working from home logging onto office based machine.
- It helps to attend to a problem more quickly, thereby saving the cost of relocation and commuting to distant places.
- Speed and cost elements are critical here.
- A case in point is where there are connectivity issues like congestion, poor network, or absence of it.
- Access control or security concerns that may prevent the service giver from accessing and assisting the client.
- Where the expected feedback may not be adequately communicated to the service giver due to the client's limited knowledge, this would be different if the assisting Technician/Engineer is physically present.
Simply the best solution for remote connections
That is about 120 users. We used to create manual connections, which was very inefficient. With the use of RDM, almost all customer connections are automated now. My colleagues are now able to work way more efficiently.
- Centralized information in SQL database.
- 1 click connection.
- Logging of all used sessions.
- Notification when a user has left using a session, so others can start using it.
The best cross platform remote desktop tool on the market
- Allows for storing large numbers of connection profiles.
- Multiple connections can be performed at a single time all within a single window.
- Can backup and restore connection settings or store in the secure cloud.
- It can track/report on users activity.
- It could be a little faster to load/startup.
- It could be a little faster when connecting to remote clients.
- Massive selection of entry/session/credential/notes.
- Multiple data source types available to use, some of which are hosted by Devolution themselves
- Has an addons manager which means if you can't find what you're looking for in regards to entry/session/credential/note types, etc., then you can probably download those via the addon manager.
- I would like to see advanced auditing in the Devolution's drive data source like there are in some of the others. But that's just something I'd like to see, it doesn't hinder my using the app.
- I would love to see even more addons available from even more software and service developers, but again the addon manager is great already so it's not a hindrance what so ever.
I've tried many alternatives since discovering Remote Desktop Manager by Devolution's but none have come close to all that Devolution's RDM can do. I am a freelance IT Consultant who does nearly all work now remotely. With RDM I only need the one app for everything I do on a daily basis and I've not come close to utilizing all it's able to do and, if that wasn't enough, the Devolution's Devs keep updating with new features, improvements, and fixes. Also, the Devolution's catalogue is growing and they all work efficiently with one another.
If you can't find an entry type you want to use in RDM then take a look at its add on manger which has even more useful entry types for the majority of the other big named apps out there meaning what you're able to do in one app keeps expanding further all the time.
All I can say is if you use remote desktop managers of some sort then you really must give Devolution's Remote Desktop Manager a go, I'm quite sure you will never look back!!!!!
Nice local software
- You can connect to many different types of systems, RDP, VNC, SSH, Telnet, VPN, WebDAV, FTP, ARD and more.
- Your session data can be stored in a cloud system to move them back and forth on multiple devices.
- You can also send commands to the systems via actions, so if you have repetitive tasks it helps make it quicker.
- The system takes a bit of screen real estate.
- It takes a bit to set it up when you have many different systems that you want to connect.
- There are more features than I will ever find and I wish I knew them all but I can't even expect to find them all.
Cool Tool
- The ability to connect with our PAM tool.
- Not sure just started using the tool about 3 months ago.
It simplifies everything.
- Batch edit – I have far too many sessions that require user specific modifications
- Users, Groups, Roles – Critical when fine tuning user experience/destructiveness
- Macro/Scripts/Tools – Just plain handy and usable… continuous ping for all of those reboots.
- Love it.
- Ingest of endpoints/sessions - Could be easier.
- Memory requirements... not sure there's anything they can do about that since it's not really reinventing the sessions.
- Creates dynamic connections that don't require me to remember all my passwords
- Creates dynamic connections that don't require to check if I'm local or remote. RDM does it for me
- Support multiple types of connections and information repository.
- Honestly, for my usage, I have not found any missing features. It works great and does what it needs to for me.
Remote Desktop Manager - it's great !
- Prevents passwords from being leaked through the organisation
- Centralises password information in a secure database
- Manage our clients in one tool
- Eventually could be used by users instead of IT staff
- Slow to load database when you have a lot of files or documentation
Does a great job
- Centralized repository
- Ability for a single database for changes to machines
- The process of linking an external credential repository could be easier
Best RDM to manage all your remote needs.
- Store information on multiple customers
- Keep RDP sessions organized
- Allow multiple sessions in tabs
- Better password management for multiple SSH hosts.
- MySQL support
RDM the LIFESAVER!!
- Provides a secure network connection to your base computer, as well as allows for mobility.
- Company provides great customer support and troubleshooting if needed.
- Allows your in-house IT department to troubleshoot computers remotely, which is especially helpful in large meetings when you are having technical difficulties.
- I have also noticed a smooth file transfer process.
- Sometimes the connection has trouble or freezes on you and you have to start over.
- A little more onscreen "help" would be nice for the employees that need a little extra guidance.
- It would also be cool if the computer you are trying to access did not have to be on when you are accessing it.
RDM has saved me in meetings where I did not have the information that was needed on me due to unexpected questions. But I was able to quickly log in to my office computer and pull up the information that the customer was requesting.
Instances, where I do not think it is highly needed, is a small office environment where you do not travel, have off-site meetings, or do a lot of work from home.