Remote Desktop Manager Is The One Tool For Collaborating Systems Administration Across Many Teams
Working in a large environment with many different IT groups using different tools, we were constantly struggling with keeping passwords …
Remote Desktop Manager
Remote Desktop Manager
Starting at $249.99 per year
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Recent Reviews
Popular Features
View all 13 featuresCentralized management dashboard (34)
8.7
87%
Multi-platform remote control (34)
8.1
81%
Remote management of servers & workstations (41)
8.1
81%
Over-the-Internet remote session (37)
8.1
81%
Reviewer Pros & Cons
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Video Reviews
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Pricing
View all pricingSingle User Subscribtion
$249.99
On Premise
per year
Site
$5999.99
On Premise
per year
Country
Contact Sales
On Premise
Unlimited Users, Multiple Sites, Single Country
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://store.devolutions.net/Pricing#P…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Starting price (does not include set up fee)
- $249.99 per year
Features Scorecard
Remote Administration
8.3
83%
Product Details
What is Remote Desktop Manager?
Remote Desktop Manager (RDM) centralizes all remote connections on a single platform that is securely shared between users and across the entire team. With support for hundreds of integrated technologies — including multiple protocols and VPNs — along with built-in enterprise-grade password management tools, global and granular-level access controls, and mobile apps to complement desktop clients for Windows and Mac, RDM is presented as a Swiss Army knife for remote access. RDM is built to enable IT departments to drive security, speed and productivity throughout the organization, while reducing inefficiency, cost and risk.
Remote Desktop Manager Features
Remote Administration Features
- Supported: Screen sharing
- Supported: File transfer
- Supported: Secure remote access with Smart Card authentication
- Supported: Over-the-Internet remote session
- Supported: Initiate remote control from mobile
- Supported: Remote management of servers & workstations
- Supported: Remote Active Directory® management
- Supported: Centralized management dashboard
- Supported: Session record
- Supported: Annotations
- Supported: Monitoring and Alerts
- Supported: Multi-platform remote control
Remote Desktop Manager Screenshots
Remote Desktop Manager Video
A quick overview of Remote Desktop Manager by Devolutions. See how you can easily and securely consolidate all your remote connections, credentials, and passwords in a centralized platform.
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Remote Desktop Manager Competitors
Remote Desktop Manager Customer Size Distribution
| Consumers | 15% |
|---|---|
| Small Businesses (1-50 employees) | 25% |
| Mid-Size Companies (51-500 employees) | 50% |
| Enterprises (more than 500 employees) | 10% |
Remote Desktop Manager Technical Details
| Deployment Types | On-premise |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Worldwide |
Comparisons
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Frequently Asked Questions
What is Remote Desktop Manager?
Remote Desktop Manager (RDM) from Canadian software company Devolutions is a remote administration and credential management tool for securely centralizing multiple remote connections and sensitive data.
How much does Remote Desktop Manager cost?
Remote Desktop Manager starts at $249.99.
What are Remote Desktop Manager's top competitors?
ASG-Remote Desktop, mRemoteNG, and Microsoft Remote Desktop Connection Manager (RDCMan) are common alternatives for Remote Desktop Manager.
What is Remote Desktop Manager's best feature?
Reviewers rate Secure remote access with Smart Card authentication highest, with a score of 9.1.
Who uses Remote Desktop Manager?
The most common users of Remote Desktop Manager are from Mid-sized Companies (51-1,000 employees) and the Information Technology & Services industry.
Reviews and Ratings
(113)
Reviews
(1-25 of 43)- Popular Filters
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June 21, 2022
Remote Desktop Manager Is The One Tool For Collaborating Systems Administration Across Many Teams
Working in a large environment with many different IT groups using different tools, we were constantly struggling with keeping passwords in sync, lack of documentation, and tool sprawl. We needed a solution that allowed multi-user access, a centralized database so everyone had consistent data and role-based access control with logs. We chose Remote Desktop Manager for both its features and its affordability. We liked it because it allowed us to share information quickly and easily. Our information security team liked it because it allowed for MFA login protection, logging, session recording, and password aging reports. It's rare that InfoSec and IT agree on anything, but Remote Desktop Manager is one of those tools that everyone will like when they start to use it.
- Multi-remote apps (RDP, VNC, Powershell) in one multi-tabbed interface
- Rich API so we can sync to and from our CMDB and other tools
- Ever increasing features making the product more valuable
- The documentation tab. Seriously. It will change your life
- Without reading the documentation, people will only use about 10% of the app's true capabilities
- The native ftp/ftps/sftp tool is lame, but the FileZilla integration works great
- I'd love to see them work more Azure/Graph API into the product
We use it as a common platform for all users to store customer passwords and other relevant information from a project/customer. This makes it easier for us to know where everyone is storing their passwords, while we also know for a fact that they are stored in a safe and secure manner.
- Stores passwords and other information in a safe and secure way
- Gives you access to everything wherever you are, as long as you have internet access
- Easily scalable
- Inherit/access to files down in the folder-system could use an upgrade
March 26, 2022
Remote Desktop Manager Review
Between Windows, Unix, VMware, etc., there are numerous server types to connect to from my client PC. I've searched for many years for a product that can do all of this without me having to rely on different applications for each. When I first heard of Remote Desktop Manager I was skeptical it could live up to its claim of such platform connectivity. In the end, my feeling was correct.
- Is regularly updated
- Provides connectivity for the most common platforms
- Connectivity to platforms in general
- Stability overall
March 23, 2022
Give it a try in Remote Desktop Manager!
Remote Desktop Manager is being used by some departments of the organization. The main problem was how to manage 600+ servers, SSH and RDP servers, and remember all the hostname, IP address and still have some details available only to some users. This was solved using this tool. Users were split into groups, active directory connected, and have access only to the servers and credentials (passwords, URLs, and other stuff), that they have access. All recorded in a database (or an encoded file, if needed). Despite this, automation with scripts or commands during login sessions, and ways to link credentials to entries make it even better to manage. You may have credentials locally, in the database or other external tools, all being managed by RDM.You also may have sub connections, for example, having the webpage to access an iDrac or another page, or a Hyper-V Manager, VMWare, and LOTS of other tools.
- Centralize management of RDP, SSH, VNC and other protocols
- Keep credentials and connection entries secured
- Automate everything inside the tool.
- Integrate with external tools
- Slow sometimes to load connections
- PuTTY integration has a 1-second delay
March 23, 2022
Remote Desktop Manager is worth it
I use Remote Desktop Manager for all my remote management needs from SSH to hosts, RDP to Windows servers, and consolidation of web platform management. The tool is invaluable and one that should be in more admins' toolboxes. I know that I haven't even touched the surface of the full capabilities, but even what I use it for makes life so much simpler.
- Consolidation
- Use of many protocols
- Making all features well known
November 23, 2021
Best Remote Desktop Software
As a company with close to 1000 remote users, we used to use MS Remote Desktop management offering amongst others to support them. Whilst this was great it was depreciated and had huge vulnerabilities. On the hunt for an alternative we came across Devolutions offering and it’s superior in every way. Supports Windows RDP, Unix terminal sessions, and many more options and integrations.
- Supports multiple OSs.
- Free to use.
- Offers cloud backup of config.
- Easy to use.
- Initial load up of the application could be quicker.
October 19, 2021
Add efficiency in WFH with RDM Free
Remote Desktop Manager is an excellent tool to manage connections to other machines. I particularly like its easy re-connect feature which makes the re-connection to a windows VM very fast and effective - saving lots of time and efforts. I am sure its of use for lots of teams and more team members.
- Easy re-connect to a disconnected VM
- Remember passwords
- Tabbed interface
- Make re-connection automatic process
September 27, 2021
A lot of features in a single application
Remote Desktop Manager is used by our IT department and we use it to manage all of our customers environments.
It addresses:
- being able to connect to an online database so it's always up-to-date with the most recent info
- storing all the passwords in the vault
- connecting to all of our customers
It addresses:
- being able to connect to an online database so it's always up-to-date with the most recent info
- storing all the passwords in the vault
- connecting to all of our customers
- Lets us connect to remote environments through gateways set up by RDM
- Lets us store passwords
- Always up-to-date cause of our online database
- When I use the view password option, I have to close the password screen before I can use RDM again.
- I would like a copy hostname option
September 18, 2021
The Best Remote Session Manager There Is
We use Remote Desktop Manager to manage remote sessions, keeping our session organized and consistent amongst our team. We can organize, add, and ensure all of our remote session are in the same place and are easily updated from a single point. It also helps us tie in automation in some cases.
- PAM
- Manage Remote Sessions
- Organize
- Security
- Documentation
- Speed
- Resources
Many IT professionals use Remote Desktop Manager throughout our organization. Remote Desktop Manager is a critical component of working in many different server environments. It organizes remote connectivity to servers in such a way that it makes it easy to jump around in and out of servers to do needed work. The folder structure is similar to Windows Explorer and makes it easy to organize the servers in logical groups. Credentials can be managed easily in one place and applied to individual or groups of servers. Lots of flexibility in setting up the environment, this can be a huge time saver if utilized.
- Remotely access hundreds of servers in a clean and organized environment.
- Swap back and forth between several live sessions easily with tabs.
- If using more than one monitor with different resolutions, moving Remote Desktop Manager server resolutions don't match the second monitor when moving from one monitor to another.
March 17, 2020
Remote Desktop Manager Review
Remote Desktop Manager is used for transparency of new remote locations taken over from different companies.
- Transparency of the infrastructure.
- Password management.
- Documentation.
- Usability (MS look and feel).
- Picture acrobatics.
November 19, 2019
The relevance of Remote Desktop Manager in the current digital revolution and collaboration.
Remote Desktop Manager is an application that enables the computer users to log unto another computer (usually company machine), in a remote location, to perform a task.
When such a task involves assisting or troubleshooting to resolve an incident, it is called Remote Assistant. Whatever the case may be, the concept is built on connecting to from a base computer to another computer in a remote location to perform a task.
When such a task involves assisting or troubleshooting to resolve an incident, it is called Remote Assistant. Whatever the case may be, the concept is built on connecting to from a base computer to another computer in a remote location to perform a task.
- Customer service delivery, whereby you can connect to clients to assist and resolve an incident.
- Working from home logging onto office based machine.
- It helps to attend to a problem more quickly, thereby saving the cost of relocation and commuting to distant places.
- Speed and cost elements are critical here.
- A case in point is where there are connectivity issues like congestion, poor network, or absence of it.
- Access control or security concerns that may prevent the service giver from accessing and assisting the client.
- Where the expected feedback may not be adequately communicated to the service giver due to the client's limited knowledge, this would be different if the assisting Technician/Engineer is physically present.
November 12, 2019
Simply the best solution for remote connections
RDM is being used by the whole organization, at least for everyone involved in remote support to our customers.
That is about 120 users. We used to create manual connections, which was very inefficient. With the use of RDM, almost all customer connections are automated now. My colleagues are now able to work way more efficiently.
That is about 120 users. We used to create manual connections, which was very inefficient. With the use of RDM, almost all customer connections are automated now. My colleagues are now able to work way more efficiently.
- Centralized information in SQL database.
- 1 click connection.
- Logging of all used sessions.
- Notification when a user has left using a session, so others can start using it.
October 14, 2019
Remote Desktop Manager Review
I'm using RDM since 2011. It's a really easy program where you can store and share (securely) all kinds of connections you can think of. For smaller companies, it lacks security features like 2FA, but for some time now, you can log in to RDM using your Office365 account, where you can set it to use MFA. However, it would be better if also smaller companies could use the native security features in RDM (or DPS). Other then that, I like it!
- Store every type of connection.
- Share with colleagues.
- Not all security features are available for smaller companies (like 2FA).
October 14, 2019
The best cross platform remote desktop tool on the market
Remote Desktop Manager is used by many team members within my organization and I recommend it to any users I see using a Remote Desktop type product. It allows for storing and creating various different connection types. It keeps a backup of your connections. It allows for searching for your various connections. Any type of remote connection type that is needed can be accomplished with a single product.
- Allows for storing large numbers of connection profiles.
- Multiple connections can be performed at a single time all within a single window.
- Can backup and restore connection settings or store in the secure cloud.
- It can track/report on users activity.
- It could be a little faster to load/startup.
- It could be a little faster when connecting to remote clients.
I use it on a daily basis as my one-stop app for all my daily IT support needs, it means I have quick and easy access to all my client's sites and sessions in one app. Before Devolution's Remote Desktop Manager, I had to use several applications to do the same jobs I now do with just the one app.
- Massive selection of entry/session/credential/notes.
- Multiple data source types available to use, some of which are hosted by Devolution themselves
- Has an addons manager which means if you can't find what you're looking for in regards to entry/session/credential/note types, etc., then you can probably download those via the addon manager.
- I would like to see advanced auditing in the Devolution's drive data source like there are in some of the others. But that's just something I'd like to see, it doesn't hinder my using the app.
- I would love to see even more addons available from even more software and service developers, but again the addon manager is great already so it's not a hindrance what so ever.
May 03, 2019
Nice local software
It is used to access our electronic displays remotely. I can run around and plug in a keyboard into each of the PCs that run our electronic displays and work on them directly but it is way more efficient to log into the backend of each and make the change on each of them at the same time. I also use RDM to connect to servers and make changes on them as well. The servers have no local access because they are VMs but I can remote into them and make changes. RDM makes it possible to have all of those connections at the same time on different tabs so I can get a lot of work done is a short period of time.
- You can connect to many different types of systems, RDP, VNC, SSH, Telnet, VPN, WebDAV, FTP, ARD and more.
- Your session data can be stored in a cloud system to move them back and forth on multiple devices.
- You can also send commands to the systems via actions, so if you have repetitive tasks it helps make it quicker.
- The system takes a bit of screen real estate.
- It takes a bit to set it up when you have many different systems that you want to connect.
- There are more features than I will ever find and I wish I knew them all but I can't even expect to find them all.
September 07, 2018
Cool Tool
We are using it for our PAM solution as well as other teams are using a central database for a group of servers. It gives a better way to user our PAM solution for RDP purposes.
- The ability to connect with our PAM tool.
- Not sure just started using the tool about 3 months ago.
June 19, 2018
It simplifies everything.
I typically say this to people… “Imagine a world where all of the things your users do can be managed in one place and call that island devolution.”
Instead of these users trying to figure out what they’re doing next and having a messy blob of sessions open, everything is organized, embedded, and fast. Lawyers are demanding (and insanely expensive) so the faster production moves, the better off everyone is. I feel like RDM was a critical part of our company’s story… from start-up to the acquisition by Xerox which later split off BPO divisions into Conduent. The ability to keep people focused on the end zone kept my sanity in check and our success driven.
- Batch edit – I have far too many sessions that require user specific modifications
- Users, Groups, Roles – Critical when fine tuning user experience/destructiveness
- Macro/Scripts/Tools – Just plain handy and usable… continuous ping for all of those reboots.
- Love it.
- Ingest of endpoints/sessions - Could be easier.
- Memory requirements... not sure there's anything they can do about that since it's not really reinventing the sessions.
I use it in multiple companies to access my resources. I also use it at home to support my customers. I've created some automatic connections so I don't have to start my VPN connections all the time. I don't have to worry if I'm on site VPNed in or not, RDM does the checking and connecting for me. It saves me time when I'm in a hurry to connect to a resource to fix an issue. Also, I use a shared data source on OneDrive so I don't have to spend my time copying my password to different laptops. Saves me time and hassle. The price is very reasonable and with the amount of time, I save it's well worth the coins. I've been using it for years and have not seen a product that makes me want to change.
- Creates dynamic connections that don't require me to remember all my passwords
- Creates dynamic connections that don't require to check if I'm local or remote. RDM does it for me
- Support multiple types of connections and information repository.
- Honestly, for my usage, I have not found any missing features. It works great and does what it needs to for me.
May 29, 2018
Remote Desktop Manager - it's great !
We use Remote Desktop Manager as a business critical application by storing the password for more than 1000 corporate clients. It is used by our internal call center and project staff to connect to the different client sites and IT infrastrucutre. The reason why we use it is to keep the client password secret for our staff and protect the business if we have to replace or fire one of our techs without them knowing the actual password.
- Prevents passwords from being leaked through the organisation
- Centralises password information in a secure database
- Manage our clients in one tool
- Eventually could be used by users instead of IT staff
- Slow to load database when you have a lot of files or documentation
February 27, 2018
Does a great job
To my knowledge, it is being used primarily in the IT department within various roles. It addresses a need to centralize my credentials with the many servers I manage. It greatly streamlines the management and storage of machine names and credentials. When you manage several hundred to thousands of servers, this is a huge advantage.
- Centralized repository
- Ability for a single database for changes to machines
- The process of linking an external credential repository could be easier
February 09, 2018
Best RDM to manage all your remote needs.
I am using it in conjunction with VPN to manage customer servers. It is used by at least three other consultants. It addresses the need to organize multiple customers and their servers and keep organized about it along with keeping credentials in one place.
- Store information on multiple customers
- Keep RDP sessions organized
- Allow multiple sessions in tabs
- Better password management for multiple SSH hosts.
- MySQL support
January 31, 2018
RDM the LIFESAVER!!
Our whole department uses Remote Desktop Manager (RDM). The issues that it solves is being able to access our department servers across the campus. Since our information is sensitive having the ability to log in via RDM has shown to be very helpful at letting us present information to our customers as well as keep our information about how we run business secure.
- Provides a secure network connection to your base computer, as well as allows for mobility.
- Company provides great customer support and troubleshooting if needed.
- Allows your in-house IT department to troubleshoot computers remotely, which is especially helpful in large meetings when you are having technical difficulties.
- I have also noticed a smooth file transfer process.
- Sometimes the connection has trouble or freezes on you and you have to start over.
- A little more onscreen "help" would be nice for the employees that need a little extra guidance.
- It would also be cool if the computer you are trying to access did not have to be on when you are accessing it.
January 30, 2018
NetAdmin's Remote Desktop Manager Review
My employer collaborates with over 100 companies across the province, we manage almost all our clients with RDM.
- Remote connection to servers
- Logins and passwords
- Software license key management
- Implementing a "favorites" tab or group
- Allowing you to send a message to the person already connected to a device
- Auto-disconnect from a session