Remote Desktop Manager

Remote Desktop Manager

Customer Verified
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Score 8.9 out of 100
Remote Desktop Manager

Overview

Recent Reviews

Remote Desktop Manager Review

2 out of 10
March 26, 2022
Between Windows, Unix, VMware, etc., there are numerous server types to connect to from my client PC. I've searched for many years for a …
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Popular Features

View all 13 features
  • Centralized management dashboard (35)
    8.6
    86%
  • Multi-platform remote control (35)
    8.2
    82%
  • Over-the-Internet remote session (38)
    8.1
    81%
  • Remote management of servers & workstations (42)
    8.0
    80%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Single User Subscribtion

$249.99

On Premise
per year

Site

$5999.99

On Premise
per year

Country

Contact Sales

On Premise
Unlimited Users, Multiple Sites, Single Country

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://store.devolutions.net/Pricing#P…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $249.99 per year

Product Demos

Remote Desktop Manager - A Remote Connection Management Tool for IT Pros
Remote Desktop Manager - A Remote Connection Management Tool for IT Pros
01:55

Features Scorecard

Remote Administration

8.3
83%

Product Details

What is Remote Desktop Manager?

Remote Desktop Manager (RDM) centralizes all remote connections on a single platform that is securely shared between users and across the entire team. With support for hundreds of integrated technologies — including multiple protocols and VPNs — along with built-in enterprise-grade password management tools, global and granular-level access controls, and mobile apps to complement desktop clients for Windows and Mac, RDM is presented as a Swiss Army knife for remote access. RDM is built to enable IT departments to drive security, speed and productivity throughout the organization, while reducing inefficiency, cost and risk.

Remote Desktop Manager Features

Remote Administration Features

  • Supported: Screen sharing
  • Supported: File transfer
  • Supported: Secure remote access with Smart Card authentication
  • Supported: Over-the-Internet remote session
  • Supported: Initiate remote control from mobile
  • Supported: Remote management of servers & workstations
  • Supported: Remote Active Directory® management
  • Supported: Centralized management dashboard
  • Supported: Session record
  • Supported: Annotations
  • Supported: Monitoring and Alerts
  • Supported: Multi-platform remote control

Remote Desktop Manager Screenshots

Screenshot of EntryScreenshot of Main ScreenScreenshot of Tree ViewScreenshot of Overview

Remote Desktop Manager Video

A quick overview of Remote Desktop Manager by Devolutions. See how you can easily and securely consolidate all your remote connections, credentials, and passwords in a centralized platform. Download the FREE edition here: https://remotedesktopmanager.com/Home/Download You c...
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Remote Desktop Manager Integrations

Remote Desktop Manager Competitors

Remote Desktop Manager Customer Size Distribution

Consumers15%
Small Businesses (1-50 employees)25%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)10%

Remote Desktop Manager Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android
Supported CountriesWorldwide

Frequently Asked Questions

Remote Desktop Manager (RDM) from Canadian software company Devolutions is a remote administration and credential management tool for securely centralizing multiple remote connections and sensitive data.

Remote Desktop Manager starts at $249.99.

ASG-Remote Desktop, mRemoteNG, and Microsoft Remote Desktop Connection Manager (RDCMan) are common alternatives for Remote Desktop Manager.

Reviewers rate Secure remote access with Smart Card authentication highest, with a score of 9.1.

The most common users of Remote Desktop Manager are from Mid-sized Companies (51-1,000 employees) and the Information Technology & Services industry.

Comparisons

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Reviews and Ratings

 (117)

Ratings

Reviews

(1-25 of 44)
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Score 10 out of 10
Vetted Review
Verified User
Review Source
It works well with everything that has to do with managing desktops or remote access. If there is something that is not covered, it allows you to create it with scripts like Powershell. I can't think of anywhere it can't be recommended, for small environments where money can be an issue, there is a free or cheaper option.
Score 10 out of 10
Vetted Review
Verified User
Review Source
I recommend Remote Desktop Manager to all of the teams in IT in my firm. Some of the less technical ones find it a bit intimidating at first, but I find that after about 4 weeks of using it, I wouldn't be able to take it from them if I tried. Remote Desktop Manager Enterprise is not the cheapest app out there, and if a smaller group does need collaboration, or only needs to be tabbed RDP capabilities, there are other tools that can do it.
Stian Simonsen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
The Remote Desktop Manager application and also integration with the DVLS give you access to everything you need, every- and anywhere you are; you just need internet access. The support team is on another level; they always provide good information on how to solve your problem or "send" you to a person that can help you if they don't know it themselves.
Score 2 out of 10
Vetted Review
Verified User
Review Source
For your basic Windows RDP connections the product works well, although I experienced random crashes while using the application. I realize how difficult providing connectivity to so many different platforms can be, but the saying about "quality over quantity" rings true in this case.
Score 10 out of 10
Vetted Review
Verified User
Review Source
If you have lots of servers to manage, lots of credentials, different protocols, documents, other files, and need a single tool to manage it, this is the tool. Active Directory integrated, user and groups permissions, audit everything, keep data in encrypted files or in a database, customize everything, even the installer,
Score 9 out of 10
Vetted Review
Verified User
Review Source
Really the biggest impediment to the tool is cost. Other tools are out there that are free, however, they are not as viable of tools. However management often just focuses on the cost. It will take some work to make the argument for the tool, but I think even to buy it personally is worth it.
Jwalant Soneji | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Managing one or more machine connections is an excellent job that's done by Remote Desktop Manager. I am also fan of its tabbed interface, always updated artefacts, latest tools getting added and ease of the user at the centre of everything by RDM. Admin's help may be needed for initial install for non-privilege users.
Mick Verbunt | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
It is well suited when you have to manage a lot of different servers/websites/network devices
It is also well suited for when you have to manage remote environments because RDM can set up VPN gateways to that environment so you don't have to use VPN options from your workstation itself.
It is less appropriate when used in very small environments
Nick Von Ogden | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
The software is flexible enough to be used in most scenarios. I'd say you can use the 'free' version to manage fewer sessions and with a smaller team or solo team, but the full version is better for centralized environment with many people or with a tenant or role based access to systems. It's overkill if you only remote into 1 or 2 systems unless you make use of the integrations it offers.
Score 9 out of 10
Vetted Review
Verified User
Review Source
I recommend Remote Desktop Manager to any IT professional that needs to manage logging in and out of servers remotely. There are tons of features, but even just for simple organization of servers and credentials and the ability to work in multiple server environments and navigate freely and easily among them, this tool is outstanding.
Score 10 out of 10
Vetted Review
Verified User
Review Source
In my area of work, this is a must-have. We use it to document processes since we cannot remember them anymore since there is simply soo many different processes because of many different remote locations.
Emeka Obinnwa | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Where distance (physical location) is a factor, but there are no connectivity issues, it is well suited, but where there is connectivity issue, and the distance and commuting are no problems, physical contact instead of remote desktop is advised. It is a matter of cost and benefit, quality service, and Service Level Agreement delivery.
Chris Reddy | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
If you have a need to support/connect to various remote computers/sites then Remote Desktop Manager is the go-to product. If you only need to connect to a few machines, and don't need different connection types, it's not really the tool to use.
Score 10 out of 10
Vetted Review
Reseller
Review Source

I've tried many alternatives since discovering Remote Desktop Manager by Devolution's but none have come close to all that Devolution's RDM can do. I am a freelance IT Consultant who does nearly all work now remotely. With RDM I only need the one app for everything I do on a daily basis and I've not come close to utilizing all it's able to do and, if that wasn't enough, the Devolution's Devs keep updating with new features, improvements, and fixes. Also, the Devolution's catalogue is growing and they all work efficiently with one another.

If you can't find an entry type you want to use in RDM then take a look at its add on manger which has even more useful entry types for the majority of the other big named apps out there meaning what you're able to do in one app keeps expanding further all the time.

All I can say is if you use remote desktop managers of some sort then you really must give Devolution's Remote Desktop Manager a go, I'm quite sure you will never look back!!!!!

Score 9 out of 10
Vetted Review
Verified User
Review Source
If you use any system where you connect remotely and have to get into the system from time to time. RDM makes it so you can just make all those connections and never have to input them again. Just click the server/connection you want and you will be able to make changes.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Session Management – With around 2000 entries, I guess this goes without saying. I remember a time
when there were a growing number of sessions to manage and the software available was pretty
difficult to use and lacked the functionality that I needed.

User Experience/Hatemail – The interesting thing about this business is that many of the users also need
roughly the same session management tools to do production work. They focus on the applications at
the endpoint whereas I focus on the endpoint. This means that they don’t have time/energy to figure
out the sessions and if things aren’t easy for them… well… work slows and they get frustrated… at me.

Security – Due to the above, I needed to be able to figure out where/what the users were doing as well
as what they were exposed to and able to access.
Francois Fournier | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
My best scenario is going from work to home and not having to worry about being local or needing to remote in. RDM does the checking for me. Plus with my data source on OneDrive, I don't even have to worry about an out of sync password on my different workstations. They are always all in sync even when working at different sites and for different companies.
Charles Eichelberger | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I think it is great for managing multiple desktops internally as well as externally. It is especially great for external management as you can specify to log onto a VPN before connecting to the target. If you are a small shop with just a few computers, this may not be for you.
January 31, 2018

RDM the LIFESAVER!!

Aleese Gulick | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

RDM has saved me in meetings where I did not have the information that was needed on me due to unexpected questions. But I was able to quickly log in to my office computer and pull up the information that the customer was requesting.

Instances, where I do not think it is highly needed, is a small office environment where you do not travel, have off-site meetings, or do a lot of work from home.