Remote Desktop Manager

Remote Desktop Manager

Customer Verified
About TrustRadius Scoring
Score 8.9 out of 100
Remote Desktop Manager

Overview

Recent Reviews

Remote Desktop Manager Review

2 out of 10
March 26, 2022
Between Windows, Unix, VMware, etc., there are numerous server types to connect to from my client PC. I've searched for many years for a …
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Popular Features

View all 13 features
  • Centralized management dashboard (35)
    8.6
    86%
  • Multi-platform remote control (35)
    8.2
    82%
  • Over-the-Internet remote session (38)
    8.1
    81%
  • Remote management of servers & workstations (42)
    8.1
    81%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Single User Subscribtion

$249.99

On Premise
per year

Site

$5999.99

On Premise
per year

Country

Contact Sales

On Premise
Unlimited Users, Multiple Sites, Single Country

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://store.devolutions.net/Pricing#P…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $249.99 per year

Features Scorecard

Remote Administration

8.3
83%

Product Details

What is Remote Desktop Manager?

Remote Desktop Manager (RDM) centralizes all remote connections on a single platform that is securely shared between users and across the entire team. With support for hundreds of integrated technologies — including multiple protocols and VPNs — along with built-in enterprise-grade password management tools, global and granular-level access controls, and mobile apps to complement desktop clients for Windows and Mac, RDM is presented as a Swiss Army knife for remote access. RDM is built to enable IT departments to drive security, speed and productivity throughout the organization, while reducing inefficiency, cost and risk.

Remote Desktop Manager Features

Remote Administration Features

  • Supported: Screen sharing
  • Supported: File transfer
  • Supported: Secure remote access with Smart Card authentication
  • Supported: Over-the-Internet remote session
  • Supported: Initiate remote control from mobile
  • Supported: Remote management of servers & workstations
  • Supported: Remote Active Directory® management
  • Supported: Centralized management dashboard
  • Supported: Session record
  • Supported: Annotations
  • Supported: Monitoring and Alerts
  • Supported: Multi-platform remote control

Remote Desktop Manager Screenshots

Screenshot of EntryScreenshot of Main ScreenScreenshot of Tree ViewScreenshot of Overview

Remote Desktop Manager Video

A quick overview of Remote Desktop Manager by Devolutions. See how you can easily and securely consolidate all your remote connections, credentials, and passwords in a centralized platform. Download the FREE edition here: https://remotedesktopmanager.com/Home/Download You c...
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Remote Desktop Manager Integrations

Remote Desktop Manager Competitors

Remote Desktop Manager Customer Size Distribution

Consumers15%
Small Businesses (1-50 employees)25%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)10%

Remote Desktop Manager Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android
Supported CountriesWorldwide

Frequently Asked Questions

Remote Desktop Manager (RDM) from Canadian software company Devolutions is a remote administration and credential management tool for securely centralizing multiple remote connections and sensitive data.

Remote Desktop Manager starts at $249.99.

ASG-Remote Desktop, mRemoteNG, and Microsoft Remote Desktop Connection Manager (RDCMan) are common alternatives for Remote Desktop Manager.

Reviewers rate Secure remote access with Smart Card authentication highest, with a score of 9.1.

The most common users of Remote Desktop Manager are from Mid-sized Companies (51-1,000 employees) and the Information Technology & Services industry.

Comparisons

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Reviews and Ratings

 (116)

Ratings

Reviews

(1-25 of 44)
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Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Multi-remote apps (RDP, VNC, Powershell) in one multi-tabbed interface
  • Rich API so we can sync to and from our CMDB and other tools
  • Ever increasing features making the product more valuable
  • The documentation tab. Seriously. It will change your life
  • Without reading the documentation, people will only use about 10% of the app's true capabilities
  • The native ftp/ftps/sftp tool is lame, but the FileZilla integration works great
  • I'd love to see them work more Azure/Graph API into the product
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Centralize management of RDP, SSH, VNC and other protocols
  • Keep credentials and connection entries secured
  • Automate everything inside the tool.
  • Integrate with external tools
  • Slow sometimes to load connections
  • PuTTY integration has a 1-second delay
Mick Verbunt | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Lets us connect to remote environments through gateways set up by RDM
  • Lets us store passwords
  • Always up-to-date cause of our online database
  • When I use the view password option, I have to close the password screen before I can use RDM again.
  • I would like a copy hostname option
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Remotely access hundreds of servers in a clean and organized environment.
  • Swap back and forth between several live sessions easily with tabs.
  • If using more than one monitor with different resolutions, moving Remote Desktop Manager server resolutions don't match the second monitor when moving from one monitor to another.
Emeka Obinnwa | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Customer service delivery, whereby you can connect to clients to assist and resolve an incident.
  • Working from home logging onto office based machine.
  • It helps to attend to a problem more quickly, thereby saving the cost of relocation and commuting to distant places.
  • Speed and cost elements are critical here.
  • A case in point is where there are connectivity issues like congestion, poor network, or absence of it.
  • Access control or security concerns that may prevent the service giver from accessing and assisting the client.
  • Where the expected feedback may not be adequately communicated to the service giver due to the client's limited knowledge, this would be different if the assisting Technician/Engineer is physically present.
Chris Reddy | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Allows for storing large numbers of connection profiles.
  • Multiple connections can be performed at a single time all within a single window.
  • Can backup and restore connection settings or store in the secure cloud.
  • It can track/report on users activity.
  • It could be a little faster to load/startup.
  • It could be a little faster when connecting to remote clients.
Score 10 out of 10
Vetted Review
Reseller
Review Source
  • Massive selection of entry/session/credential/notes.
  • Multiple data source types available to use, some of which are hosted by Devolution themselves
  • Has an addons manager which means if you can't find what you're looking for in regards to entry/session/credential/note types, etc., then you can probably download those via the addon manager.
  • I would like to see advanced auditing in the Devolution's drive data source like there are in some of the others. But that's just something I'd like to see, it doesn't hinder my using the app.
  • I would love to see even more addons available from even more software and service developers, but again the addon manager is great already so it's not a hindrance what so ever.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • You can connect to many different types of systems, RDP, VNC, SSH, Telnet, VPN, WebDAV, FTP, ARD and more.
  • Your session data can be stored in a cloud system to move them back and forth on multiple devices.
  • You can also send commands to the systems via actions, so if you have repetitive tasks it helps make it quicker.
  • The system takes a bit of screen real estate.
  • It takes a bit to set it up when you have many different systems that you want to connect.
  • There are more features than I will ever find and I wish I knew them all but I can't even expect to find them all.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Batch edit – I have far too many sessions that require user specific modifications
  • Users, Groups, Roles – Critical when fine tuning user experience/destructiveness
  • Macro/Scripts/Tools – Just plain handy and usable… continuous ping for all of those reboots.
  • Love it.
  • Ingest of endpoints/sessions - Could be easier.
  • Memory requirements... not sure there's anything they can do about that since it's not really reinventing the sessions.
Francois Fournier | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Creates dynamic connections that don't require me to remember all my passwords
  • Creates dynamic connections that don't require to check if I'm local or remote. RDM does it for me
  • Support multiple types of connections and information repository.
  • Honestly, for my usage, I have not found any missing features. It works great and does what it needs to for me.
Simon David Williams | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Review Source
  • Prevents passwords from being leaked through the organisation
  • Centralises password information in a secure database
  • Manage our clients in one tool
  • Eventually could be used by users instead of IT staff
  • Slow to load database when you have a lot of files or documentation
January 31, 2018

RDM the LIFESAVER!!

Aleese Gulick | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Provides a secure network connection to your base computer, as well as allows for mobility.
  • Company provides great customer support and troubleshooting if needed.
  • Allows your in-house IT department to troubleshoot computers remotely, which is especially helpful in large meetings when you are having technical difficulties.
  • I have also noticed a smooth file transfer process.
  • Sometimes the connection has trouble or freezes on you and you have to start over.
  • A little more onscreen "help" would be nice for the employees that need a little extra guidance.
  • It would also be cool if the computer you are trying to access did not have to be on when you are accessing it.