May 14, 2014
Score 9 out of 10
Our company Coast 2 Coast Cellular works with lifeline companies around the United States. We have developed an IVR System as an addon that our resellers can purchase for a cost effective way to handle customers allowing them to purchase minutes within our system. Currently this solution is not in use by our company.
- Compared to the other IVR environments out there, IfByPhone is significantly less expensive.
- IfByPhone allows dynamic text to speech based on information you send back from your API.
- IfByPhone's staff was always available to help out with our systems integration.
- I found the integration with our system fairly complicated. Some of the other solutions out there are a good easier to use with their automatic connection to WCF Services. IfByPhone requires gets and posts using a servo which can become tedious.
Read Joshua McCloskey's full review
IfByPhone is better used as a marketing device rather than an IVR, but it is versatile enough and fairly priced that it can take care of most other jobs.