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DialogTech (formerly ifbyphone) offers call tracking, analytics and automation software. Features include call attribution, call scoring, contextual call routing, call management, and automated voice notifications.https://dudodiprj2sv7.cloudfront.net/product-logos/O3/PH/IN4ZW4X4KX9M.jpegCell Phone Minute Renewel Using IFBYPHONE.Our company Coast 2 Coast Cellular works with lifeline companies around the United States. We have developed an IVR System as an addon that our resellers can purchase for a cost effective way to handle customers allowing them to purchase minutes within our system. Currently this solution is not in use by our company.,Compared to the other IVR environments out there, IfByPhone is significantly less expensive. IfByPhone allows dynamic text to speech based on information you send back from your API. IfByPhone's staff was always available to help out with our systems integration.,I found the integration with our system fairly complicated. Some of the other solutions out there are a good easier to use with their automatic connection to WCF Services. IfByPhone requires gets and posts using a servo which can become tedious.,9,For our business it did not work well because we have not used it yet in production. If we use this solution in the future it would save on the labor costs for our reseller tremendously.,,5
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DialogTech
1 Ratings
Score 9.0 out of 101
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DialogTech Reviews

DialogTech
1 Ratings
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Score 9.0 out of 101
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Joshua McCloskey profile photo
May 14, 2014

DialogTech Review: "Cell Phone Minute Renewel Using IFBYPHONE."

Joshua McCloskey
Score 9 out of 10
Vetted Review
Verified User
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Our company Coast 2 Coast Cellular works with lifeline companies around the United States. We have developed an IVR System as an addon that our resellers can purchase for a cost effective way to handle customers allowing them to purchase minutes within our system. Currently this solution is not in use by our company.
  • Compared to the other IVR environments out there, IfByPhone is significantly less expensive.
  • IfByPhone allows dynamic text to speech based on information you send back from your API.
  • IfByPhone's staff was always available to help out with our systems integration.
  • I found the integration with our system fairly complicated. Some of the other solutions out there are a good easier to use with their automatic connection to WCF Services. IfByPhone requires gets and posts using a servo which can become tedious.
IfByPhone is better used as a marketing device rather than an IVR, but it is versatile enough and fairly priced that it can take care of most other jobs.
Read Joshua McCloskey's full review

DialogTech Scorecard Summary

Likelihood to Recommend (1)
9.0
Likelihood to Renew (1)
5.0

About DialogTech

DialogTech (formerly ifbyphone) offers call tracking, analytics and automation software. Features include call attribution, call scoring, contextual call routing, call management, and automated voice notifications.
Categories:  Call Tracking

DialogTech Integrations

DialogTech Technical Details

Operating Systems: Unspecified
Mobile Application:No