Dialpad Meetings (formerly UberConference)

Dialpad Meetings (formerly UberConference)

Customer Verified
Dialpad Meetings (formerly UberConference)

Overview

Reviews

Great Conferencing Tool

9
We are using Dialpad UberConference as our main video conference system and for online presentations. It is mainly used by our sales and …

UberConference is Uber Recommended!

10
We use Dialpad UberConference whenever we schedule any conference call or recurring calls. Each team member has their own dedicated line …
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UberConference Review

8
Dialpad UberConference is used by our entire organization. Each department uses it for client meetings, as well as, meeting with remote …
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UberConference is worth a try!

9
For quite a while, our organization didn't have one conference platform that everyone used. So, everyone sourced their own platforms and …
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Solid Conferencing Tool

8
We use UberConference to meet with new and prospective customers. It offers a professional feel for our company. We do demos with it, or …
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Popular Features

View all 17 features

Desktop sharing (15)

9.1
91%

High quality audio (15)

8.8
88%

Record meetings / events (15)

8.7
87%

Low bandwidth requirements (14)

7.5
75%

Reviewer Pros & Cons

View all pros & cons

Pricing

View all pricing

Free

$0

Cloud
per month

Business

$20

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Performance & Compatibility of Online Events Software

8.6
86%

Screen Sharing

9.0
90%

Online Meetings / Events

8.5
85%

Online Events Collaboration

8.5
85%

Online Events Security

8.8
88%

Product Details

What is Dialpad Meetings (formerly UberConference)?

DialPad Meetings (formerly UberConference) is a web conferencing platform with document management capability that integrates with third-party applications such as Google Drive, LinkedIn, Evernote, and Dropbox. It includes features such as screen sharing, call controls, call recording, and a mobile application. A unique feature that DialPad Meetings provides is custom hold music. Users can simply upload .mp3 files in their app settings for meeting and conference participants to listen to while they wait for the conversation to begin. Additionally, DialPad Meetings provides analytics on meetings and conference calls for providing insight into business communications.

In terms of pricing, DialPad Meetings provides a basic, free option for users or a paid, business-class offering. Clients can choose to be billed on a monthly or yearly basis. Monthly pricing is at $15/mo and yearly pricing is at $10/mo. The business offering supports up to 100 conference participants whereas the free option supports up to 10.

Dialpad Meetings (formerly UberConference) Video

UberConference Demo

Dialpad Meetings (formerly UberConference) Competitors

Dialpad Meetings (formerly UberConference) Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Alternatives

View all alternatives

Frequently Asked Questions

What is Dialpad Meetings (formerly UberConference)?

UberConference is a web conferencing platform with document management capability that integrates with third-party applications such as Google Drive, LinkedIn, Evernote, and Dropbox. It includes features such as screen sharing, call controls, call recording, and a mobile application.

What is Dialpad Meetings (formerly UberConference)'s best feature?

Reviewers rate High quality video and Desktop sharing and User authentication highest, with a score of 9.1.

Who uses Dialpad Meetings (formerly UberConference)?

The most common users of Dialpad Meetings (formerly UberConference) are from Small Businesses and the Marketing & Advertising industry.

Reviews and Ratings

(128)

Ratings

Reviews

(1-25 of 128)
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Justin Stoicovy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
UberConference has served as our go to platform for meetings and collaborations for many years now. It has served as a drop-in solution from an upstream service that has proven to be extremely reliable.
The SLA provides peace of mind and offloads at least one more service we don't have to provide ourselves to enjoy and/or offer secure communications not tampered with or subject to the whimsical machinations of ChiComs such as Zoom.
UberConference offers both phone-in and online client access, along with all the bells and whistles you'd like to support your online meeting solution.
They're even hip! In addition to a variety of audio tracks you can choose from for that elevator-music style 'holding' tune, you can opt to Rick Roll your attendees with everyone's favorite classic: "Never Gonna Give You Up."
In a world of trendy apps for every need, you can trust UberConference to bring you and the people you need to meet, effortlessly and with style. White Label branding is available.
  • Ease of Use (no SNAFUs with new users)
  • Multi-Platform Compatibility
  • Uptime (Highly Reliable)
  • Personable (White Label Branding among other personalizations)
  • I'd like to see more international and domestic area codes. Either it's just Seattle that is over saturated or they don't have any Washington state numbers available.
  • Add video advertising in addition to hold music.
I cannot think of a scenario where it would be inappropriate however this service is highly appropriate for any occasion. It is well suited as a drop in add-on for Outlook calendars and addition to any other scheduling software you might use. It can even set meeting times using multiple time zones for users who may be in differing locales so nobody is confused as to the time to join.
Jeffrey Schneider | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We are using Dialpad UberConference as our main video conference system and for online presentations. It is mainly used by our sales and support teams to speak with prospects and customers. It has been a tremendous help in communications at an extremely reasonable price point.
  • Very clear conference tool, video as well as audio.
  • Extremely simple to use for all participants.
  • UberConference is continually upgrading their product and user interface for the better.
  • Very reliable service.
  • Very good support teams.
  • Could use more integration with third-party services.
UberConference is well suited for small to mid-sized companies who are looking for a strong conferencing system. I believe it is the best service for the price and even the free version is very robust in the service and features. I have personally held meetings and presentations with a single party to have full "lunch and learn" conferences on a weekly basis with over 50 people.
Alan Stanley | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
UberConference is simply one of the topmost online meeting platforms that has all the main functions to be in the top in the niche of online meeting. It has powerful call controls, clear audio and video conferencing with having all the controls to connect and communicate. One of the best features of UberConference is that it has the feature of sharing the screen for individuals. This is one of the best features of the platform which allows participants to share their screen and explain their concepts visually and verbally. Overall I would say it is providing excellent services to our department which we are beyond our expectations.
  • It has a clean interface, web-based platform easy to use and straightforward so that new individual does not feel any complexity in setting up the first time.
  • The other main feature that makes it more amazing is the hold music for the meeting participants, the music plays when clients are in wait to join the meeting.
  • The customer support of this tool is reliable and responsive.
  • The main disadvantage of UberConference that it does not have a mobile or desktop app which sometimes becomes the main drawback of the platform. As the user always has to go on the browser to create or join the meeting.
  • UI is clunky sometimes and needs an improvement and the mute button also needs some new functionality.
  • The main drawback which makes the platform stuck is a slight change in the health of the internet connection as it has to lack the ability to catch up with network change. Sometimes it slows the system and browser a lot which leads to less functionality and hanging issue in the system.
It’s the best web-based video conferencing platform for businesses to have remote working to attend meetings with their team members. No need for a pin to connect to the meeting at all. Need some improvement in functionality and UI needs to be improved while dealing with a massive audience. Other than it’s a complete platform out there for online meetings. Must give it a try for me it is the best choice I have ever made.
Puneet Pandey | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
It is one of the best conferencing apps I have used to date. We have our daily calls, monthly updates with leaders using UberConference. It is currently used by a department. It is great problem solver, it provides hassle free calls with great sharing features, great speed, and now we don't have to worry much about our internet speed.
  • Speedy.
  • Lag free calls.
  • Great integration with office, salesforce, LinkedIn.
  • Great back end support.
  • Easy to use interface.
  • Once my call was dropped while I was trying to add someone.
  • 45 minute meeting limit on the free version is a drawback.
  • Rest all is good.
I would like to say it is one of the best for daily business calls, very easy to record the sessions sharing files, add or drop someone. Best thing is you can customize the hold music, I really liked it. Scenarios where it is less appropriate is when someone has to switch between networks, then it hangs sometimes.
Sanchit Kharbanda | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We have been using Dialpad UberConference in our daily meetings to train our clients and have regular meetings with the team and different departments across the team.
It helped the organization to streamline the process and made a process smooth for all the departments across the teams. Departments like customer service, Development, sales have been more productive.
  • Call quality is amazing and the service is pocket friendly.
  • They have a free version with up to 45 min conference calls and add upto 10 participants.
  • Call Recording which is very useful. - Integrates with Salesforce, Google Calendars etc
  • Unlimited calls across the world with screen sharing feature.
  • UI looks amazing and flexible over desktop and browser.
  • lacking the capability to respond to network change.
  • firefox browsers seems to be little laggy and hangs most of the time.
  • Reliability of the mute function and call quality
UberConference helped in streamlining the departments, especially it helped in our training models for the internals team. The support team is using daily for training clients and answering their questions. Webinars are been conducted through UberConference and they are working great for everyone. I don't think where it's less appropriate at this time for us.
Damindu Weerasooriya | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We Dialpad UberConference for our team meetings and discussions. Screen sharing during the conference call was very important in our case. we looked for several options and Dialpad UberConference was one of them. We decided to use Dialpad UberConference for our needs because of its seamless connection experience as well as its simple user interfaces.
  • Seamless user experience. It works well with slower internet connections and the call quality is also good.
  • Screen sharing during the conference call gives you a real virtual meeting experience with real-time collaboration.
  • Another great about Dialpad UberConference is that we don't have to download any software or enter pins to join a call.
  • One disadvantage is with [the] free conference they let you record only the audio of the conference while their business plan lets you record both video and audio.
  • Their Voice Intelligence transcribe [a] service is a good option but sometimes it gives you wrong information.
  • Their free version only allows you meetings [for] up to 45 minutes.
If your team has less than 10 members and place short meetings less than 45 [minutes], I think Dialpad UberConference free version is the best option for you. You can apply for a Business plan if you have more than 10 members. Their most competitive option is screen sharing with virtual collaboration. So if you're looking for more options like on-demand webcasting, presentation tools, and private chat, there are so many better options than Dialpad UberConference.
Jonatan Serna | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Dialpad UberConference is utterly one (if not) of the best app in this field. it is user-friendly, not expensive, and it is being constantly updated, with every new feature we will get a wide [catalog] of possibilities. I've been [a] user for over 3 years and the service is always getting better.
  • Queue, you will have a queue so the new people can join and wait until the host [does] the same.
  • Meeting schedule, allows you to create events in your preferred Calendar, via ICS or API.
  • [Screen sharing] is a dynamic tool that [assists] you with sharing your computer, tablet, or even smartphone screen, at any time, anywhere!
  • Full version features, even when the service is not expensive, we would want more features for the free version and not only the hottest ones for the full
  • Microphone, we would like to have options to modulate the voice or even change it
  • Chat, its chat window is simple, accomplishing with what is needed, however, a wider window of options to customize whatever you want to type will be highly appreciated
If you are looking for a service to meet with colleagues, your people at the office, or even planning an online party because one of your relates is celebrating something, this is the app, it has too [many] features that you can use so you will feel like they are next to each other.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Dialpad UberConference whenever we schedule any conference call or recurring calls. Each team member has their own dedicated line that they use for scheduling calls. We like Dialpad UberConference over any other shared conference line because it gives us the option to forgo the annoying passcode and to implement it when needed. It's easy to call someone and transfer them into a conference call. The numbers can be accommodated to fit a certain area code and you can choose an easy to remember one.
  • No passcodes are very convenient and so easy to transfer someone into it. Our partner firms have on more than one occasion ask us for a recommendation because theirs is not as dependable.
  • We use the online portion frequently as well. It's nice to see who joined and when and to see where they are calling from. It's nice to have the ability to lock the conference call down again without the use of a passcode just a simple click of the mouse.
  • The interface is incredibly user friendly and anyone with just a basic computer understanding can customize their uberconference line.
  • When we first set it up we didn't want hold music and they didn't have an option for silent or no noise. This was since updated and that option is now available so no complaints.
  • Pricing wise it does get expensive. We pay upwards of $300 a month to use them.
  • I wish they would offer saving perks for long time users or have a recommending reward system. We have recommended at least 2 other large firms to them and would like to be recognized or appreciated for it.
We use Dialpad UberConference every single day. We have about 20 lines that we schedule with and have 4 dedicated lines specifically for partner firms. A typical usage would be someone asks for a conference call to be scheduled and since we have Dialpad UberConference we volunteer to send out the invite because we get to use our dial-in. This is especially helpful when our sales team is out on the road and they need to do a conference call from the car and be able to dial in without having to be in the office. Or when an executive is running and will just call in without having to click on a link, or find a passcode in an email, or listen to an annoying dial by number system and pressing # afterward.
Score 4 out of 10
Vetted Review
Verified User
Review Source
We use Dialpad UberConference across our entire organization. It allows us to easily hold video conferences where we can screen share with our external clients. Since COVID, it has also provided a seamless transition into remote work, allowing us to utilize a conferencing tool with which our team was already familiar to hold internal meetings.
  • This tool is easy to use. Since we deal with external clients, we have to use a conferencing tool that makes it easy for our less tech-savvy clients to easy join a call.
  • You do not have to download the application; you can just open it in your browser.
  • Audio and video quality has always been satisfactory.
  • Even though it is easy to use, many of our clients are more familiar with other tools so the lack of recognition can lead to a bit of a learning curve for new clients.
  • Dialpad UberConference did not previously provide the ability to record screen shares, but thankfully, that function has been added.
  • Pricing. Dialpad UberConference is more expensive than some of its competitors.
If you have a smaller team, Dialpad UberConference can be cheaper than many other conferencing tools, given that you are charged per organizer per month. However, if you plan to add more than just a few organizers to your account, you may be better off going with another conferencing tool, as it can get costly given the price structure.
Score 7 out of 10
Vetted Review
Verified User
Review Source
We use UberConference across our entire organization. We use it as a conferencing bridge between our internal teams and our clients as well as our remote employees and our in-office employees. The application provides us with a way of setting up and hosting conference calls that is more simple and straightforward than similar applications we have used.
  • Ease of usability eliminates the need for a long onboarding or training process.
  • The text chat feature is great for sending links while on a conference.
  • Screen sharing is very easy to use (no switching presenter access) and is always clear.
  • I wish uberconference had the ability to record a screenshare. We have to use another application when we want to record a screenshare for training purposes.
  • Sometimes users get kicked off of conferences unexpectedly.
  • Sometimes a user will join but there is no notification.
UberConference is great for organizations that need a simple and user-friendly bridge for conference calls. Call quality is normally solid and the dial-in info is easy to share with others. However, the application does not have the ability to record a screenshare, so if that is something that an organization regularly needs, UberConference may not be the best option.
I have never personally needed to use UberConference support for any issues I've experienced. I also do not manage the account, so I don't have experience with their support from that end either. However, I have not heard anything negative from the account holder about the support, and if I ever did have an issue, UberConference makes it clear where to go for that level of communication.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Roughly half of our company uses UberConference with their own account. It allows employees to manage their own conferences and screenshare sessions. Meeting communication is improved because it is simple for people outside the company to join the meetings and share their own screen if necessary.
  • The video chat (currently in beta) is really nice. You can pin up to two screens at the top and see a couple of thumbnails at the bottom. If you do not pin, then it rotates who is talking to the top.
  • Ease of joining a meeting for participants.
  • The admin interface is pretty intuitive. IT never has to show employees how to use it and run meetings.
  • There is no screenshare recording functionality. Because of this, we need to keep a license or two for GoToMeeting/GoToWebinar so that we can record screen sharing meetings.
I think it works very well and is easy to manage. The experience is even better if you buy-in to Dialpad as your phone system (the softphone has UberConference built in, and licensing can be managed through the Dialpad admin portal). Adding more licenses is simple and quick too.
Score 8 out of 10
Vetted Review
Verified User
Review Source
UberConference acts as a great medium for meetings where the client doesn't have the willingness to signup and go through the hassle of adding the tools like Oracle conferencing tools or Google Meet and also for the cases where the location does not support any other conference platforms. The easy setup for a call and the hassle free invitations and call setting is something that always brings me close to UberConference.
  • Hassle free setup.
  • Ease of creating invitations.
  • The conference call recording.
  • The amazing waiting music on the start of the conference.
  • Not good with 3rd party integrations.
  • An average mobile application.
  • The various users don't have any option of highlighting or spotlights.
UberConference has a very easy interface of setting up a conference call wherein the user can just add the emails and send out the call invitation to them.
Getting in on the conference is a piece of cake as the user can join in on the call not just using the web client but also using the mobile application.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Dialpad UberConference is used by our entire organization. Each department uses it for client meetings, as well as, meeting with remote employees.
The connectivity is always pristine, even when communicating overseas. Video conferencing is always clear and screen sharing is an important tool for our employees. When our team meets with clients through UberConference, we rely on screen share to present the power points and other visual media. Overall, UberConference is an all-in-one tool that allows us to easily communicate with our clients.
  • UberConference is very user-friendly. It isn't difficult to sign on, especially for those who are using it for the first time. It can be nerve-wracking when a tool such as UberConference is complicated to get started. There is no pin required which is nice! UberConference doesn't pose that problem.
  • UberConference is always reliable for clear video conferencing, screen share, and great sound quality. Even when we are meeting with clients overseas, the connection never fails and is well-liked by both parties participating on the call.
  • UberConference is convenient for our company. Each person is familiar with the program, and there never seems to be any issues or complaints with the performance. Even with new hires, UberConference is commonly known, and if not, is always easy to learn.
  • Add better hold music options. Maybe advertising of some sort would be a better option instead of the generic hold tone.
  • Better consistency with call quality and reliability of functionality of the mute button and ending the call. Several situations have come up where either the mute didnt work when it was supposed to or the call didnt end when it was supposed to -- awkward.
If you are a business that connects with clients virtually, then Dalpad UberConference is a solid option. We meet with clients and prospects every day, so connection and reliability are very important. From a small office to a large conference room, the accessibility and usability are consistent. I don't work in a scenario on the daily where UberConference wouldn't b appropriate.
Score 9 out of 10
Vetted Review
Verified User
Review Source
For quite a while, our organization didn't have one conference platform that everyone used. So, everyone sourced their own platforms and used them accordingly. It was during this time that I found UberConference and signed up for it. I don't need conference call capability on a daily or even weekly basis, but it was a good (and affordable) option for when I did need to set up a meeting.
  • It's easy for scheduling your meetings.
  • It's easy to sign up.
  • It's very affordable.
  • I can't think of anything that I found particularly difficult to use.
It's a great option for conference calls, web conferences, etc. You can easily share your screen. I had a local dial-in number for my call-in number, which was convenient. I don't think that I ever used it, but I believe there was an option to record your call, as well.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use UberConference to meet with new and prospective customers. It offers a professional feel for our company. We do demos with it, or just have sales conversations. It works great for all these uses.
  • Great pricepoint - The price is not inhibitive to getting started.
  • A clean user interface.
  • Nothing negative to share at this time.
Because of its user interface and the ease to get into a meeting, it is really good for external customer conversations in all areas.
I haven't communicated too much with their support team.
Jason Carlage | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
UberConference is being used by our sales and sales support teams. It helps us to present our product to potential customers online, and it allows us to train current customers. We also sometimes have multiple people on the call so we need the conference line as well as the screenshare function.
  • Easy to log in. We send a link out to sales prospects who haven't used the site before, and it doesn't require any downloads or plugins to join the conference or view our screenshare.
  • The screenshare function is strong. It connects quickly and we rarely get disconnected unless we're in a bad service area.
  • The site has a clean look to it. There aren't a lot of bells and whistles that get in the way and complicate things.
  • They've recently undergone a facelift which is nice, but I've found it more difficult for potential customers to connect to their computer audio. I might be missing where to find the instructions, but lately we've been having some trouble with this.
  • While the screen share function as the presenter is easy, if I ask potential customers to share screen, they are required to go through a few steps. This is okay for folks who are good with tech, but many potential customers have trouble with the download. We've been using the free version - the paid version might eliminate this problem, although I'm not sure.
  • Another function they've added with the facelift is the ability to show your face via the webcam. I can see this being a nice feature but we often present from a coffee shop or even our cars, and some of our potential customers aren't in a place where they'd like to show their face. It's easy for most folks to disable the camera but some who aren't great with tech don't know how to do this. One of the things we've always liked about UberConference is it's simplicity and this just added an extra step. I wish there was a setting for us to disable this option but there doesn't seem to be.
The free version I would absolutely recommend, we've had some great use out of it for the past few years. Presenting, sharing screen, the conference line and some other features are all free. If we did need more analytics and more features, perhaps making it easier for the potential customer to share screen, we might re-start the search and we'd potentially rate UberConference lower, but for the free version it's been great for us.
We have never reached out to UberConference's support. The site has been easy to navigate and we haven't had any technical issues, so we've never had a need to contact them. The site has had 100% uptime since we've started using it, and phone and audio connectivity have always been strong so long as we were in a good service area.
Kent Lewis | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use UberConference across the organization to communicate with clients, prospects, and partners. I personally use it as a critical platform supporting sales efforts, and our team uses it primarily to share reports with clients. It allows us to work with clients all over the world easily and affordably.
  • I appreciate being able to select a local phone number: it adds credibility and convenience for in-market clients/prospects.
  • I like being able to customize the hold music. One of our employees wrote and produced custom hold music for Anvil, which generates discussion and engagement as an ice-breaker.
  • The screen sharing is easy-to-use and is far more reliable than in the past. Prospects and clients do not have to download any app to make it work properly.
  • UberConference does make regular updates but could do a better job informing users. For example, screen sharing changed, and I thought the platform didn't work, but I didn't realize I had to highlight an option to make it work. Not intuitive, but now that I know, it's all good.
  • Initially, the platform was not compatible with any browser other than Chrome, and even then, it was inconsistent. It's improved dramatically since then.
If you manage sales or client service, this is an ideal communication platform... conference call with a dedicated line and a reasonably robust web conference capability. I like the ability to record and the automated call summaries as well.
As I've mentioned, I have had issues in the past that could have been avoided with better communication, but support has been helpful overall.
Steven Duran | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use it as a simple conference call tool that allows us to coordinate with multiple clients and potential clients across the country. The integration between phone, computer, and mobile application has been really helpful. I just had a potential client make a comment on how much she appreciated the "call waiting" feature that is included in the standard package.
  • Integrates with Google Calendar.
  • Customized to my personal profile.
  • Automatically sends me a call summary once completed.
  • I'd like better video conferencing capabilities.
  • I'd like outside people to be able to send information prior to the call via UberConferencing.
  • If possible, it would be great to have a different name instead of "Uber."
If there's a conference call that needs to be set up with a dedicated conference call number, then UberConferencing is perfectly suited to handle that scenario. It allows people to call in from multiple time zones and participate in the conference call. It's really simple to set up the conference call and share the call details with multiple people.
I haven't had to utilize customer support for this software solution. This is mostly due to the fact that I haven't had any issues with using this software. The "tone" and "feel" of the brand is very friendly and forward-thinking, so I would expect that their service is top-notch as well.
Emmett Armstrong | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I schedule calls with my clients on a weekly basis, and I always use UberConference. I'm a remote company, so it's very important that I have an easy way to set up meetings with clients. UberConference is by far the easiest way that I've found to get everyone on the same conference line, WITHOUT having to enter a ridiculousness pin number.
  • Ease of use. One click to copy conference information to the clipboard.
  • User Interface. It's easy to tell who is talking and who is on the line.
  • Control. I can mute or kick people at will, record the conference, etc.
  • It seems like there are multiple steps to schedule future conferences, this workflow seems a bit cumbersome and I normally just paste the info into an email to invite.
  • It doesn't remember my contacts easily, it seems.
  • Sometimes the screenshare is hard to view. It needs to be easier to expand someone's shared screen.
It may be hard to manage a large team that's all trying to use the conference line. I only have one user, myself! I don't have to worry about conflicting with others on my team. I love being able to just tell people to dial one number, and then to get an alert on my phone if anyone is on the line without my knowledge.
I haven't ever had the need to contact UberConference support. I give them a good rating because their chat is easily accessible and they have some good help resources.
Erin Leonard | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Our whole company (11 people) uses UberConference. We have one paid account and everyone else uses the free version. We LOVE it. It is simple, seamless, reliable and has everything we need. It's easy to jump onto calls to share your screen, which we do a lot. It works well for one-on-one or larger groups. In terms of the free version, it is definitely the best conferencing software I've encountered yet. I literally have no complaints about my experience with UberConference.
  • Simple
  • Very fast!
  • Nice user interface
  • Easy to screenshare
  • Sometimes it doesn't match phone number + computer perfectly.
  • The hold music can be annoying
It is perfect when you just need a simple conference line, that can be ready in a moment's notice without having to pre-schedule. You can record calls, and basically anything you need is there.

It doesn't have more advanced webinar capabilities but that is no issue for us!
I've never had to use the support services.
Joshua Long | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
UberConference is the backup conference line for various team calls when a video chat isn't necessary. It allows us to call in easily, call out to connect members, and manage members while on the call to mute anyone that's got background noise. The system is so much easier to connect to and manage compared to other conference lines and the ability to recognize callers' ID to automatically add them to the call is a real bonus.
  • Connect members by calling out to them
  • Calling from the web is very convenient and makes call management a breeze
  • Caller ID recognition to automatically add users to calls makes connecting that much easier
  • The screen sharing feature is pretty clunky, having to install the browser plugin and doesn't share as intuitively as other screen share apps.
  • The location tracking function is good, but not great, depending on where the caller is joining from.
It is a fantastic platform for all group call situations and really only falls short when video or screen sharing is needed.
Their support is always fast and accurate.
September 24, 2019

Uberconference is the best

Chris Lesner | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Uberconference helps run our client calls as well as webinars. We use this to setup meetings with prospective clients as well as talk to our current customers. It helps us talk to them quickly via conference call then also provides the recordings so we can use the calls to continue to learn what our customers want moving forward.
  • Screensharing
  • Video Conference Calls
  • Great for webinars
  • Could have better webinar functionality
  • Could be great to have a link option for joining without having to type in your name
  • Cheaper product would be nice!
Uberconference is the best conference calling software that we have used to date. It's one of the easiest pieces of software to use as well as provides a great user experience for our customers. I would say that our customers are consistently rating their experience on Uberconference as a 9 or 10 out of 10.
We have bumped into a few usability questions on earlier versions of Uberconference and they are consistently quick to respond as well as easy to work with. They helped us out on multiple occasions and also helped us troubleshoot a few issues that we were having based on some unique circumstances.
Josh Walker | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
It was used by the agency for the better part of 3 years until we switched to Slack for internal audio/video calls and Zoom for client video/screenshare calls. We used it early on, due to the free usage and ease of setup. Not having to pay to host conference calls was very convenient.
  • Free to use.
  • Easy to set up.
  • It's easy to invite others to calls.
  • Audio quality could be choppy sometimes.
  • No video options.
  • No screen sharing.
UberConference is best suited for independent contractors, freelancers, and startups that don't have a lot of cash to put toward a paid solution, but still need a convenient online conference call solution. It is less appropriate for calls where you need to share your screen or do a presentation to clients.
We've never used UberConference support.
Jared DeLong | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
UberConference is being used by our customer onboarding team for kickoff calls, data migration reviews, and trainings. Other departments such as our sales and marketing teams will use it as well, but it's most heavily used by our support and success teams. The app is super user-friendly and quickly allows us to hop on calls with customers as needed.
  • Simple and intuitive UI design, which is crucial for our customers who may not be very tech savvy.
  • Their connectivity and signal strength is great for screen shares and hosting lots of users at once.
  • Their platform is free to use, which is great for our growing team. You can also schedule international calls, which isn't always supported by other tools we've used.
  • Sometimes the connection can be a bit shaky, so improved performance would be great.
  • You currently cannot control someone else's screen when doing a screen share, so that would be a great feature add.
  • They have time limits for their screen shares for the free version, which is understandable.
UberConference is great for a lean team that needs a free solution that works well for screen shares and international customers. It's great for those who aren't very tech savvy. As our team grows, we'll probably look to use RingCentral Meetings moving forward, since the connection strength tends to be better and you have the ability to control someone's screen.
I've barely ever had to reach out to them with any issues. That communicates to me that they have a great product that I'll continue to use. They always offer a feedback survey after meeting sessions where you can let them know if there were issues with connectivity or something else in the app. If you give negative feedback, they'll follow up very soon to learn more about that experience so they can make it better.
Raúl Galera Domínguez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
This is a must-have tool for the partnerships department at ReferralCandy. This is the platform we use for our calls with partners, as well as demo calls and even to record podcast episodes at some point. One of the features I like the most is that users can join either from their computers or cellphones, and it's a very robust platform to run screen-sharing sessions.
  • Screen-sharing.
  • Multi-user conference calls.
  • Call recordings.
  • It does not allow users to join a web conference from their smartphones. It forces them to join it from their regular cellphone line.
Scenarios where UberConference is well suited:
- Customer calls.
- Demo (presentation, screen-sharing) calls.

Scenarios where UberConference is less appropriate:
- I used to say that UberConference might not be a good fit for team calls, since they didn't offer video calls, but after their last update they're now also offering HD video calls, so now I can't really think of a scenario in which UberConference would not work.
I've never had to contact the support team, and I've been using them for over three years, which is great.