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Dialpad Sell

Dialpad Sell
Formerly Dialpad Ai Sales Center

Overview

What is Dialpad Sell?

Dialpad Sell is a phone system built for sales, with real-time coaching and CRM integrations. It features call analytics, voice intelligence with objection handling, call sentiment analysis for just-in-time coaching, and support for a range of headsets and phones.

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Learn from top reviewers

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is Dialpad Sell?

Dialpad Sell is a phone system built for sales, with real-time coaching and CRM integrations. It features call analytics, voice intelligence with objection handling, call sentiment analysis for just-in-time coaching, and support for a range of headsets and phones.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

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Features

Preview Dialer

Features related to contact history and background, providing context for the call; displays sales intelligence for dialers.

8.2
Avg 7.2

Core Dialer

Features that support sales calls with automatic dialing.

8.3
Avg 7.6

Call Follow-up and Quality Assurance

Features that allow salespeople to understand call activity and respond/take future action based on call activity.

8.1
Avg 7.5
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Product Details

What is Dialpad Sell?

Dialpad Sell is a sales dialer designed to speed up ramp time and make reps more productive using Voice Intelligence technology and a CRM integration in a communications solution.

Dialpad Sell Videos

About Dialpad Sell's live sales coaching and other Ai features built to improve how selling to prospects.
In this TrustRadius produced video, one of our teammates who has never used Dialpad before goes through an "unboxing" demo.

Dialpad Sell Competitors

Dialpad Sell Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Dialpad Sell is a phone system built for sales, with real-time coaching and CRM integrations. It features call analytics, voice intelligence with objection handling, call sentiment analysis for just-in-time coaching, and support for a range of headsets and phones.

RingEX, 8x8 Work, and Fuze are common alternatives for Dialpad Sell.

Reviewers rate Recorded voicemail drop highest, with a score of 9.6.

The most common users of Dialpad Sell are from Small Businesses (1-50 employees).
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Comparisons

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Reviews From Top Reviewers

(1-5 of 24)

Dial to Connect

Rating: 9 out of 10
August 19, 2024
GK
Vetted Review
Verified User
Dialpad Sell
4 years of experience
I use Dialpad regularly to perform my day-to-day tasks, as I use it as my primary calling tool. It is easy to use have a very friendly user interface. Dialpad has been a great asset for me as it solves many problems that I face talking to people situated in the US from different countries with the help of Ai translation feature. It also helps me to give a summary of my conversation in a very short and cut-to-the-point format. I also like the text message facility offered on Dialpad that helps me to communicate smoothly with my clients & candidates. Being a team manager the biggest problem Dialpad resolves is its analytics feature which helps me to navigate my team member's performance which gives me an idea about their efforts and helps me to focus on team members with whom I have to work closely to improve their performance.
  • Summarizing the conversation
  • Translation of audio into text format
  • Smooth Calling feature
  • Analytics Feature
  • Most impressive the Launchpad feature
  • Creating Treads
Cons
  • Bulk text merge feature
  • Auto reply feature
  • More friendly on smartphone
Well, There are numerous scenarios where a Dialpad can be very helpful in terms of communication tools. It allows the user to send text unlimited messages, making outbound calls, and review daily, weekly, monthly, or custom analytics. Saving n number of contact details, easy to search them on Dialpad. As of now, I did not come across any scenario where I can say Dialpad would not be suited.

Dialpad Ai Sales Center helps our customers reach us at any time of day

Rating: 8 out of 10
October 22, 2024
Vetted Review
Verified User
Dialpad Sell
1 year of experience
We use Dialpad Ai Sales Center to transcribe and record calls, keep connected with our customers, keep connected with our employees who are out in the field, it also helps our customers reach us at any time of day, including after hours, weekends, and holidays, it has also helped us track our inbounds and out bounds
  • Efficiency - never crashing
  • AI transcribe
  • Tracking
Cons
  • VM drop
  • Transferring
  • Hang up is a little slow
Dialpad Ai Sales Center has really helped us reach more customers than ever before, we also have very easy access to all of our previous calls, which comes in handy when we miss something in the notes, or there is a scenario where we need management to look it over, the AI transcribe has also helped as well by being able to quickly skim over the main points of the call instead of listening back

Dialpad Ai Sales Center is the best in the market

Rating: 10 out of 10
September 21, 2024
Vetted Review
Verified User
Dialpad Sell
2 years of experience
Dialpad Ai Sales Center is what we are currently using and it has multiple features which I like a lot. First is if you are in a conversation with a person who has some different accent and you are having a hard time to understand it, you have an AI transcript which will translate you conversation into text on the go. One can simply read the transcript and reply accordingly. Also it has some pre-defined keywords set already and if you speak those keywords on the call, a popup will appear with all the necessary information you might require during the call.
  • Live Transcript
  • Ease of automatically detecting the nature of the call
  • Providing necessary information at the time of call
I would say that Dialpad Ai Sales Center is something which can every organization can use. It has so beautiful features which help you during the call, after the call and also to analyze your calls made during the day, week or a custom time frame. It also detects automatically if it was a csat call or a dsat call. Once the Dailpad Ai is integrated in your business and tailored accordingly, it can do wonders.

Dialpad Is The Tool You Need!

Rating: 10 out of 10
March 30, 2024
KM
Vetted Review
Verified User
Dialpad Sell
1 year of experience
Dialpad Ai Sales Center has helped me track my sales, remember conversations and assist my clients in such a more efficient way. This truly has been the best addition for my team and both myself, my coworkers and my supervisors feel this way collectively. I personally use Dialpad Ai Sales Center each day and get the reap the benefits of this service.
  • Recapping Calls
  • Providing Helpful Insights
  • Allowing for Collaboration
  • Action List after Call
Cons
  • I would like it to be a tad bit more customizable
  • I wish action list could be automatically added to notes on desktop
  • I wish you could send follow up emails automatically after call right from Dialpad
  • PhoneBurner feature for autocalling
-I recommend Dialpad if you are in sales or Customer Service
-Dialpad is great for any team or group as it does allow for not only individual feedback but great feedback and collaboration tools for a team
-This is also a great tool for training and acclimating new employees
-Overall, I believe Dialpad can be used in any industry

Dialpad Ai Sales Center Rules!!!

Rating: 10 out of 10
March 30, 2024
SC
Vetted Review
Verified User
Dialpad Sell
2 years of experience
we use Dialpad Ai Sales Center to share accounts and talk to our clients daily and it also helps to leave voicemails! It helps send mass messages so we can spend less time talking to each client one by one. This helps us work more efficiently and professionally! i believe Dialpad Ai Sales Center is the best tool we use here!
  • Speed of the messages that are sent are excellent!
  • The voicemail drop section so i dont have to resay the reason for the call to multiple clients with the same issue
  • The saving of information so i dont have to retype everything over again
Cons
  • The merge section, if i could mute myself or disconnect the call once ive done my part on a merged call
  • being able to delete a picture once its posted
Dialpad Ai Sales Center helps me keep track of my medicare clients and sometimes their passwords to their portals. I try my best to keep up with my clients information to give them the best experience possible. and Dialpad Ai Sales Center helps me 100% to complete that, when i need to retrace my steps the top search button comes in clutch!
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