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Digimind Social is a social listening tool that enables brands around the world to instantly understand their online presence and competitive standing, and use these insights to inform marketing, communications and audience engagement strategies. Digimind Social incorporates data from both social platforms and search engines. This gives brands a more complete picture of their digital footprints, and helps them better anticipate audience needs based on search behavior.https://dudodiprj2sv7.cloudfront.net/product-logos/WX/Q4/XKLJ5AR8GXR4.PNGA great social listening tool!Digimind Social combines classic social listening techniques (e.g., social media platforms) and gives insights on search. Digimind Social provides a high level of customization/flexibility and is very responsive. Digimind Social is very user friendly.,NA NA NA,As a business school professor teaching both MBAs and executives, I regularly use Digimind to demonstrate the power of social listening in various programs I teach. Digimind Social proved to be a solid, user-friendly tool that effectively show users the value of social media listening for various short-term (e.g., responding to angry customers) to long-term goals (e.g., managing online reputation, competitive analysis).,10,10,10Convaincu après mes premières semaines d'utilisation - Convinced after a few weeks of useDigimind Social est devenu, depuis le début de l'année, notre nouvel outil de monitoring pour l'entreprise. Après quelques semaines d'utilisation, celui-ci donne vraiment entière satisfaction et nous semble bien supérieur aux deux outils similaires précédemment utilisés. [Digimind Social has become, since the beginning of the year, our new monitoring tool for the company. After a few weeks of use, it really meets our needs and seems much better than two previously used similar tools.],Qualité des mentions affichées avec peu de bruit et très peu de perte [Good mentions with low noise and very little loss] Les nombreuses sources différentes disponibles [Many different sources available] Les fonctionnalités additionnelles très intéressantes [Very useful additional capabilities],Pas de besoin additionnel spécifique actuellement [No specific additional requirements at the moment],9,Optimisation du temps consacré à la veille. [Time savings through not having to monitor for mentions.] Rapidité de réaction qui permet d'économiser du temps [Speedy response saves time],Synthesio,Sysomos Heartbeat,9Great Choice for PR AgenciesDigimind Social is extremely intuitive and easy to use, and requires little time and training to get up and running. The dashboard is very well designed – all the data insights you need are in one place, you don’t need to wade through many pages to find the information you need. Top Reputation is a great feature in that it gives you a view into what people are searching for but don’t yet have answers to; this is something you don’t find in other social media monitoring tools but can deliver a lot of value to communications users when compared with the results from social channels. For instance, Top Reputation can help you identify any issues that online audiences are having before they reach social channels, and also help you shape campaigns to match emerging tastes of consumers.,At this time, it’s hard to find any area of improvement for Digimind Social, especially after having used other tools, which are clunky and require more manual work to zero in on the information you need. The sentiment analysis is a tricky task for any tool and while Digimind Social is better at it than others, we hope they continue to hone its capabilities and are able to analyze a larger volume of data.,As a PR and social media firm representing clients in the very fast-paced tech industry, it’s important that we have a real-time, comprehensive view into what online audiences are saying about our clients so we can quickly share results with them, as well as any areas of concern. Digimind Social does this for us better than other tools we have used. The one-click reporting capabilities substantially streamlines our reporting processes. Digimind also offers the ability to customize your dashboard. This is helpful because just as our clients vary, so do their needs for analytics. Digimind allows us to see exactly what we need for each of our clients at a glance.,10,9Digimind reviewVery easy navigation. Very good insights for brand positioning projects. Reliable classification (positive-neutral-negative).,Like any other tool the sentiment analysis can always be improved.,Digimind is a great tool to collect additional insights for brand projects (positioning, value prop etc). In some situations Digimind can replace qualitative or quantitative research.,8,8
  3. Digimind Social Reviews
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Digimind Social
4 Ratings
Score 8.2 out of 101
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Digimind Social Reviews

Digimind Social
4 Ratings
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Score 8.2 out of 101
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Reviews (1-4 of 4)

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David Dubois profile photo
December 23, 2015

Digimind Social Review: "A great social listening tool!"

David Dubois
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Digimind Social combines classic social listening techniques (e.g., social media platforms) and gives insights on search.
  • Digimind Social provides a high level of customization/flexibility and is very responsive.
  • Digimind Social is very user friendly.
  • NA
  • NA
  • NA
One important pre-requisite for any company aiming to do social listening is to have a clear understanding of the goals it would like to achieve by using Digimind Social. The tool offers great insights that then need to be integrated into strategic thinking (e.g., understanding company reputation; performing competitive or industry analyses etc.). Thinking about where Digimind social will specifically bring value in their value chain will make using the tool even more effective.
Read David Dubois's full review
David Labouré profile photo
January 22, 2014

Digimind Social Review: "Convaincu après mes premières semaines d'utilisation - Convinced after a few weeks of use"

David Labouré
Score 9 out of 10
Vetted Review
Verified User
Review Source
Digimind Social est devenu, depuis le début de l'année, notre nouvel outil de monitoring pour l'entreprise. Après quelques semaines d'utilisation, celui-ci donne vraiment entière satisfaction et nous semble bien supérieur aux deux outils similaires précédemment utilisés.

[Digimind Social has become, since the beginning of the year, our new monitoring tool for the company. After a few weeks of use, it really meets our needs and seems much better than two previously used similar tools.]
  • Qualité des mentions affichées avec peu de bruit et très peu de perte [Good mentions with low noise and very little loss]
  • Les nombreuses sources différentes disponibles [Many different sources available]
  • Les fonctionnalités additionnelles très intéressantes [Very useful additional capabilities]
  • Pas de besoin additionnel spécifique actuellement [No specific additional requirements at the moment]
Très utile pour suivre l'évolution de son e-réputation.
Conseillé aux grandes et moyennes entreprises.
Serait surfait pour une petite entreprise.

[Very useful for monitoring online reputation.
Recommended for medium and large enterprises.
It would be overkill for a small business.]
Read David Labouré's full review
Elissa Ehrlich profile photo
January 07, 2014

Digimind Social Review: "Great Choice for PR Agencies"

Elissa Ehrlich
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Digimind Social is extremely intuitive and easy to use, and requires little time and training to get up and running. The dashboard is very well designed – all the data insights you need are in one place, you don’t need to wade through many pages to find the information you need.
  • Top Reputation is a great feature in that it gives you a view into what people are searching for but don’t yet have answers to; this is something you don’t find in other social media monitoring tools but can deliver a lot of value to communications users when compared with the results from social channels. For instance, Top Reputation can help you identify any issues that online audiences are having before they reach social channels, and also help you shape campaigns to match emerging tastes of consumers.
  • At this time, it’s hard to find any area of improvement for Digimind Social, especially after having used other tools, which are clunky and require more manual work to zero in on the information you need. The sentiment analysis is a tricky task for any tool and while Digimind Social is better at it than others, we hope they continue to hone its capabilities and are able to analyze a larger volume of data.
We are viewing it through the lens of a PR agency. For this scenario, it is extremely well suited, as we need to monitor information in real time, spot potential problems before they become crises, and create regular reports for our clients. Digimind Social does all of this for us.
Read Elissa Ehrlich's full review
Joerg Niessing profile photo
December 27, 2013

Digimind Social: "Digimind review"

Joerg Niessing
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Very easy navigation.
  • Very good insights for brand positioning projects.
  • Reliable classification (positive-neutral-negative).
  • Like any other tool the sentiment analysis can always be improved.
Always be clear about the goals and the questions that you want to answer using this tool. The tool can replace other techniques but in most of the cases I would use the tool in addition to other types of insight generation.
Read Joerg Niessing's full review

Digimind Social Scorecard Summary

Likelihood to Recommend (4)
8.2
Likelihood to Renew (4)
8.4
Product Scalability (1)
9.1

About Digimind Social

Digimind Social is a social listening tool that enables brands around the world to instantly understand their online presence and competitive standing, and use these insights to inform marketing, communications and audience engagement strategies. Digimind Social incorporates data from both social platforms and search engines. This gives brands a more complete picture of their digital footprints, and helps them better anticipate audience needs based on search behavior.
Categories:  Social Media Monitoring

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Pricing

Has featureFree Trial Available?Yes
Does not have featureFree or Freemium Version Available?No
Entry-level set up fee?No