Digimind Social

Digimind Social

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Score 10.0 out of 100
Digimind Social

Overview

Recent Reviews

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Pricing

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Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $499 per month

Features Scorecard

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Product Details

What is Digimind Social?

Digimind Social is a social listening tool that enables brands around the world to instantly understand their online presence and competitive standing, and use these insights to inform marketing, communications and audience engagement strategies. Digimind Social incorporates data from both social platforms and search engines. This gives brands a more complete picture of their digital footprints, and helps them better anticipate audience needs based on search behavior.

Digimind Social Competitors

Digimind Social Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is Digimind Social?

Digimind Social is a social listening tool that enables brands around the world to instantly understand their online presence and competitive standing, and use these insights to inform marketing, communications and audience engagement strategies. Digimind Social incorporates data from both social platforms and search engines. This gives brands a more complete picture of their digital footprints, and helps them better anticipate audience needs based on search behavior.

How much does Digimind Social cost?

Digimind Social starts at $499.

Who uses Digimind Social?

The most common users of Digimind Social are from Small Businesses (1-50 employees) and the Broadcast Media industry.

Reviews and Ratings

 (6)

Ratings

Reviews

(1-5 of 5)
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David Mendoza | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
It is a fantastic platform for managing and collecting social media information, it integrates with multiple platforms and has a variety of features that simplify the management of various social networks. I consider it a beneficial resource for the significant time savings and improvement of our decision-making regarding the social networks managed to seek to expand the reach of our brand and provide the best experience to our audience on social networks.
  • Digimind Social is a great and unique platform for constant monitoring of social networks.
  • Its interface is user-friendly and straightforward, it has features that help us collect information of our interest.
  • We can monitor trends in real time.
  • It facilitates interaction with the audience and allows us to measure the impact of our management in the different social networks we manage in the organization.
  • It has exciting functions but its lack of intuitiveness makes it a little late to learn the tool.
  • They should provide more information and training material for new users.
Digimind Social is a fantastic resource for tracking social networks and is an incredibly affordable value for money. It is well worth the money.
David Dubois | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Digimind Social combines classic social listening techniques (e.g., social media platforms) and gives insights on search.
  • Digimind Social provides a high level of customization/flexibility and is very responsive.
  • Digimind Social is very user friendly.
  • NA
  • NA
  • NA
One important pre-requisite for any company aiming to do social listening is to have a clear understanding of the goals it would like to achieve by using Digimind Social. The tool offers great insights that then need to be integrated into strategic thinking (e.g., understanding company reputation; performing competitive or industry analyses etc.). Thinking about where Digimind social will specifically bring value in their value chain will make using the tool even more effective.
David Labouré | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Digimind Social est devenu, depuis le début de l'année, notre nouvel outil de monitoring pour l'entreprise. Après quelques semaines d'utilisation, celui-ci donne vraiment entière satisfaction et nous semble bien supérieur aux deux outils similaires précédemment utilisés.

[Digimind Social has become, since the beginning of the year, our new monitoring tool for the company. After a few weeks of use, it really meets our needs and seems much better than two previously used similar tools.]
  • Qualité des mentions affichées avec peu de bruit et très peu de perte [Good mentions with low noise and very little loss]
  • Les nombreuses sources différentes disponibles [Many different sources available]
  • Les fonctionnalités additionnelles très intéressantes [Very useful additional capabilities]
  • Pas de besoin additionnel spécifique actuellement [No specific additional requirements at the moment]
Très utile pour suivre l'évolution de son e-réputation.
Conseillé aux grandes et moyennes entreprises.
Serait surfait pour une petite entreprise.

[Very useful for monitoring online reputation.
Recommended for medium and large enterprises.
It would be overkill for a small business.]
Elissa Ehrlich | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Digimind Social is extremely intuitive and easy to use, and requires little time and training to get up and running. The dashboard is very well designed – all the data insights you need are in one place, you don’t need to wade through many pages to find the information you need.
  • Top Reputation is a great feature in that it gives you a view into what people are searching for but don’t yet have answers to; this is something you don’t find in other social media monitoring tools but can deliver a lot of value to communications users when compared with the results from social channels. For instance, Top Reputation can help you identify any issues that online audiences are having before they reach social channels, and also help you shape campaigns to match emerging tastes of consumers.
  • At this time, it’s hard to find any area of improvement for Digimind Social, especially after having used other tools, which are clunky and require more manual work to zero in on the information you need. The sentiment analysis is a tricky task for any tool and while Digimind Social is better at it than others, we hope they continue to hone its capabilities and are able to analyze a larger volume of data.
We are viewing it through the lens of a PR agency. For this scenario, it is extremely well suited, as we need to monitor information in real time, spot potential problems before they become crises, and create regular reports for our clients. Digimind Social does all of this for us.
December 27, 2013

Digimind review

Joerg Niessing | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Very easy navigation.
  • Very good insights for brand positioning projects.
  • Reliable classification (positive-neutral-negative).
  • Like any other tool the sentiment analysis can always be improved.
Always be clear about the goals and the questions that you want to answer using this tool. The tool can replace other techniques but in most of the cases I would use the tool in addition to other types of insight generation.