Digimind Social Reviews

5 Ratings
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Reviews (1-4 of 4)

David Dubois | TrustRadius Reviewer
December 23, 2015

A great social listening tool!

Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Digimind Social combines classic social listening techniques (e.g., social media platforms) and gives insights on search.
  • Digimind Social provides a high level of customization/flexibility and is very responsive.
  • Digimind Social is very user friendly.
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One important pre-requisite for any company aiming to do social listening is to have a clear understanding of the goals it would like to achieve by using Digimind Social. The tool offers great insights that then need to be integrated into strategic thinking (e.g., understanding company reputation; performing competitive or industry analyses etc.). Thinking about where Digimind social will specifically bring value in their value chain will make using the tool even more effective.
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David Labouré | TrustRadius Reviewer
January 22, 2014

Convaincu après mes premières semaines d'utilisation - Convinced after a few weeks of use

Score 9 out of 10
Vetted Review
Verified User
Review Source
Digimind Social est devenu, depuis le début de l'année, notre nouvel outil de monitoring pour l'entreprise. Après quelques semaines d'utilisation, celui-ci donne vraiment entière satisfaction et nous semble bien supérieur aux deux outils similaires précédemment utilisés.

[Digimind Social has become, since the beginning of the year, our new monitoring tool for the company. After a few weeks of use, it really meets our needs and seems much better than two previously used similar tools.]
  • Qualité des mentions affichées avec peu de bruit et très peu de perte [Good mentions with low noise and very little loss]
  • Les nombreuses sources différentes disponibles [Many different sources available]
  • Les fonctionnalités additionnelles très intéressantes [Very useful additional capabilities]
  • Pas de besoin additionnel spécifique actuellement [No specific additional requirements at the moment]
Très utile pour suivre l'évolution de son e-réputation.
Conseillé aux grandes et moyennes entreprises.
Serait surfait pour une petite entreprise.

[Very useful for monitoring online reputation.
Recommended for medium and large enterprises.
It would be overkill for a small business.]
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Elissa Ehrlich | TrustRadius Reviewer
January 07, 2014

Great Choice for PR Agencies

Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Digimind Social is extremely intuitive and easy to use, and requires little time and training to get up and running. The dashboard is very well designed – all the data insights you need are in one place, you don’t need to wade through many pages to find the information you need.
  • Top Reputation is a great feature in that it gives you a view into what people are searching for but don’t yet have answers to; this is something you don’t find in other social media monitoring tools but can deliver a lot of value to communications users when compared with the results from social channels. For instance, Top Reputation can help you identify any issues that online audiences are having before they reach social channels, and also help you shape campaigns to match emerging tastes of consumers.
  • At this time, it’s hard to find any area of improvement for Digimind Social, especially after having used other tools, which are clunky and require more manual work to zero in on the information you need. The sentiment analysis is a tricky task for any tool and while Digimind Social is better at it than others, we hope they continue to hone its capabilities and are able to analyze a larger volume of data.
We are viewing it through the lens of a PR agency. For this scenario, it is extremely well suited, as we need to monitor information in real time, spot potential problems before they become crises, and create regular reports for our clients. Digimind Social does all of this for us.
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Joerg Niessing | TrustRadius Reviewer
December 27, 2013

Digimind review

Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Very easy navigation.
  • Very good insights for brand positioning projects.
  • Reliable classification (positive-neutral-negative).
  • Like any other tool the sentiment analysis can always be improved.
Always be clear about the goals and the questions that you want to answer using this tool. The tool can replace other techniques but in most of the cases I would use the tool in addition to other types of insight generation.
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About Digimind Social

Digimind Social is a social listening tool that enables brands around the world to instantly understand their online presence and competitive standing, and use these insights to inform marketing, communications and audience engagement strategies. Digimind Social incorporates data from both social platforms and search engines. This gives brands a more complete picture of their digital footprints, and helps them better anticipate audience needs based on search behavior.

Digimind Social Competitors


  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No

Digimind Social Technical Details

Operating Systems: Unspecified
Mobile Application:No