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Digimind Social

Digimind Social


What is Digimind Social?

Digimind Social is a social listening tool that enables brands around the world to instantly understand their online presence and competitive standing, and use these insights to inform marketing, communications and audience engagement strategies. Digimind Social incorporates data from both social…

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Recent Reviews
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Video Reviews

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View all pricing

Entry-level set up fee?

  • No setup fee


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $499 per month
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Product Demos

Digimind Social Listening & Competitive Intelligence Video

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Product Details

What is Digimind Social?

Digimind Social Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Digimind Social is a social listening tool that enables brands around the world to instantly understand their online presence and competitive standing, and use these insights to inform marketing, communications and audience engagement strategies. Digimind Social incorporates data from both social platforms and search engines. This gives brands a more complete picture of their digital footprints, and helps them better anticipate audience needs based on search behavior.

Digimind Social starts at $499.

Brandwatch, Salesforce Marketing Cloud Social Studio, and Ubermetrics are common alternatives for Digimind Social.

The most common users of Digimind Social are from Mid-sized Companies (51-1,000 employees).
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View all alternatives
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Reviews and Ratings


Attribute Ratings


(1-5 of 5)
Companies can't remove reviews or game the system. Here's why
David Mendoza | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
It is a fantastic platform for managing and collecting social media information, it integrates with multiple platforms and has a variety of features that simplify the management of various social networks. I consider it a beneficial resource for the significant time savings and improvement of our decision-making regarding the social networks managed to seek to expand the reach of our brand and provide the best experience to our audience on social networks.
  • Digimind Social is a great and unique platform for constant monitoring of social networks.
  • Its interface is user-friendly and straightforward, it has features that help us collect information of our interest.
  • We can monitor trends in real time.
  • It facilitates interaction with the audience and allows us to measure the impact of our management in the different social networks we manage in the organization.
  • It has exciting functions but its lack of intuitiveness makes it a little late to learn the tool.
  • They should provide more information and training material for new users.
Digimind Social is a fantastic resource for tracking social networks and is an incredibly affordable value for money. It is well worth the money.
  • It has allowed us to have agile feedback, make definitive decisions to constantly improve and always be one step ahead of our competitors.
  • It has become an essential tool for us; we managed to manage the networks in our organization and collect information correctly, with an incredible quality-price ratio.
Thanks to Digimind Social, we were able to increase our productivity in social networks.
David Dubois | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Digimind Social combines classic social listening techniques (e.g., social media platforms) and gives insights on search.
  • Digimind Social provides a high level of customization/flexibility and is very responsive.
  • Digimind Social is very user friendly.
  • NA
  • NA
  • NA
  • As a business school professor teaching both MBAs and executives, I regularly use Digimind to demonstrate the power of social listening in various programs I teach. Digimind Social proved to be a solid, user-friendly tool that effectively show users the value of social media listening for various short-term (e.g., responding to angry customers) to long-term goals (e.g., managing online reputation, competitive analysis).
One important pre-requisite for any company aiming to do social listening is to have a clear understanding of the goals it would like to achieve by using Digimind Social. The tool offers great insights that then need to be integrated into strategic thinking (e.g., understanding company reputation; performing competitive or industry analyses etc.). Thinking about where Digimind social will specifically bring value in their value chain will make using the tool even more effective.
I am very satisfied by the flexibility that Digimind Social offers for my purposes. It is a great tool to generate novel insights that managers can act on in order to meet strategic goals. I also like the comprehensive approach the tool use, and I like the fact that it can be customized for different purposes (i.e., you can "train" the tool to become more "intelligent" in what it tracks and how it is coded)
David Labouré | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Digimind Social est devenu, depuis le début de l'année, notre nouvel outil de monitoring pour l'entreprise. Après quelques semaines d'utilisation, celui-ci donne vraiment entière satisfaction et nous semble bien supérieur aux deux outils similaires précédemment utilisés.

[Digimind Social has become, since the beginning of the year, our new monitoring tool for the company. After a few weeks of use, it really meets our needs and seems much better than two previously used similar tools.]
  • Qualité des mentions affichées avec peu de bruit et très peu de perte [Good mentions with low noise and very little loss]
  • Les nombreuses sources différentes disponibles [Many different sources available]
  • Les fonctionnalités additionnelles très intéressantes [Very useful additional capabilities]
  • Pas de besoin additionnel spécifique actuellement [No specific additional requirements at the moment]
Très utile pour suivre l'évolution de son e-réputation.
Conseillé aux grandes et moyennes entreprises.
Serait surfait pour une petite entreprise.

[Very useful for monitoring online reputation.
Recommended for medium and large enterprises.
It would be overkill for a small business.]
  • Optimisation du temps consacré à la veille. [Time savings through not having to monitor for mentions.]
  • Rapidité de réaction qui permet d'économiser du temps [Speedy response saves time]
  • Synthesio,Sysomos Heartbeat
  • Meilleur résultat dans les mentions remontées
  • Moins de bruit
  • Fonctionnalités additionnelles de meilleure qualité et moins gadget
  • Un coût mieux maîtrisé par rapport à notre besoin
[Best results are surfaced
Less noisy
Very high quality, non gimmicky, additional functionality
Better value with respect to our needs]
  • Coût
  • Efficacité
  • Simplicité
Elissa Ehrlich | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Digimind Social is extremely intuitive and easy to use, and requires little time and training to get up and running. The dashboard is very well designed – all the data insights you need are in one place, you don’t need to wade through many pages to find the information you need.
  • Top Reputation is a great feature in that it gives you a view into what people are searching for but don’t yet have answers to; this is something you don’t find in other social media monitoring tools but can deliver a lot of value to communications users when compared with the results from social channels. For instance, Top Reputation can help you identify any issues that online audiences are having before they reach social channels, and also help you shape campaigns to match emerging tastes of consumers.
  • At this time, it’s hard to find any area of improvement for Digimind Social, especially after having used other tools, which are clunky and require more manual work to zero in on the information you need. The sentiment analysis is a tricky task for any tool and while Digimind Social is better at it than others, we hope they continue to hone its capabilities and are able to analyze a larger volume of data.
  • As a PR and social media firm representing clients in the very fast-paced tech industry, it’s important that we have a real-time, comprehensive view into what online audiences are saying about our clients so we can quickly share results with them, as well as any areas of concern. Digimind Social does this for us better than other tools we have used. The one-click reporting capabilities substantially streamlines our reporting processes.
  • Digimind also offers the ability to customize your dashboard. This is helpful because just as our clients vary, so do their needs for analytics. Digimind allows us to see exactly what we need for each of our clients at a glance.
It's better than any other social media monitoring tool that we have used - and it provides value for our clients and account teams on many levels.
We are viewing it through the lens of a PR agency. For this scenario, it is extremely well suited, as we need to monitor information in real time, spot potential problems before they become crises, and create regular reports for our clients. Digimind Social does all of this for us.
December 27, 2013

Digimind review

Joerg Niessing | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • Very easy navigation.
  • Very good insights for brand positioning projects.
  • Reliable classification (positive-neutral-negative).
  • Like any other tool the sentiment analysis can always be improved.
  • Digimind is a great tool to collect additional insights for brand projects (positioning, value prop etc).
  • In some situations Digimind can replace qualitative or quantitative research.
I have seen many different tools. As mentioned earlier the tool has a very nice dashboard and the sentiment analysis from Digimind is better than other tools that I have tried in the past.
Always be clear about the goals and the questions that you want to answer using this tool. The tool can replace other techniques but in most of the cases I would use the tool in addition to other types of insight generation.
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