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Digimind Social

Digimind Social

Overview

What is Digimind Social?

Digimind Social is a social listening tool that enables brands around the world to instantly understand their online presence and competitive standing, and use these insights to inform marketing, communications and audience engagement strategies. Digimind Social incorporates data from both social…

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Recent Reviews

TrustRadius Insights

Users have found the competitor analysis feature of the software to be incredibly helpful in gaining insights into their industry market. …
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Pricing

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Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $499 per month
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Product Demos

Digimind Social Listening & Competitive Intelligence Video

YouTube
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Product Details

What is Digimind Social?

Digimind Social Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Digimind Social is a social listening tool that enables brands around the world to instantly understand their online presence and competitive standing, and use these insights to inform marketing, communications and audience engagement strategies. Digimind Social incorporates data from both social platforms and search engines. This gives brands a more complete picture of their digital footprints, and helps them better anticipate audience needs based on search behavior.

Digimind Social starts at $499.

Brandwatch, Salesforce Marketing Cloud Social Studio (retiring), and Ubermetrics are common alternatives for Digimind Social.

The most common users of Digimind Social are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(7)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found the competitor analysis feature of the software to be incredibly helpful in gaining insights into their industry market. By using this feature, users are able to obtain a comprehensive view of their competitors' performance and benchmark their own performance against them. This has allowed users to make informed decisions and develop effective strategies to stay ahead in the market.

Another valuable use case of the software is its ability to monitor online trends and analyze positive and negative comments related to specific topics. Users have reported that these sentiment analysis features have allowed them to generate in-depth insights into customer feedback and separate positive and negative mentions. By understanding customer sentiment, users are able to address any negative feedback and develop strategies for a positive customer experience.

Additionally, the software has proven to be a valuable tool for social media analytics and monitoring. Users rely on the software to monitor brand mentions, track social campaign insights, and inform future social media marketing campaigns. One of the key benefits reported by users is the software's ability to provide timely updates and alerts, allowing them to stay updated on urgent issues and manage their brand's online presence effectively.

Overall, the software's key use cases include competitive analysis, crisis monitoring, social listening, community management, reputation monitoring, trend analysis, and campaign measurement. Users have praised the software for its ability to provide comprehensive insights into their industry, improve customer service, enhance digital strategies, and help them make data-driven decisions.

Uncluttered and visually pleasing UI: Users have praised Digimind Social's user interface, describing it as uncluttered, visually pleasing, and easy to navigate. Many reviewers appreciate the simplicity and modern design of the platform, making it visually appealing while also being easy to understand. Multiple keyword input with noise filtering: The ability to input multiple keywords and filter noise under individual queries is highly valued by users. This feature allows them to compare data and highlight insights effectively. Alert system and downloadable reports: Users appreciate the alert system in Digimind Social, which saves them time by notifying them of important information. They also find it convenient that they can download reports directly from the dashboard for easy sharing of information.

Integration with LinkedIn: Some users have found the integration with LinkedIn to be problematic and have been unable to sync highlights with the application. This issue has been mentioned by multiple reviewers, highlighting a recurring problem.

Initial setup process: Several users have mentioned that the initial setup process took longer than expected and suggested that more training videos would be helpful. The length of time required for setup was a common concern among users, indicating a need for improvement in this area.

Information overload: Users expressed that the tool adds too much information, making it time-consuming to filter and find relevant data. Many reviewers felt overwhelmed by the amount of information presented, suggesting that there is an excessive amount of data to sift through.

Users have provided valuable recommendations based on their experiences with Digimind. These include:

  1. Attend training sessions and collaborate with Digimind consultants to fully utilize the tool's capabilities and optimize its configuration.

  2. Set up Digimind properly and optimize queries by reviewing and refining the keywords used for more accurate insights.

  3. Explore all the different features and options available in Digimind to gain a better understanding of its capabilities and functionalities.

By following these recommendations, users can enhance their use of Digimind, improve productivity, and obtain more valuable insights for their advertising, marketing intelligence, monitoring, social listening, competitive intelligence, and overall business strategy needs.

Attribute Ratings

Reviews

(1-2 of 2)
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David Mendoza | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is a fantastic platform for managing and collecting social media information, it integrates with multiple platforms and has a variety of features that simplify the management of various social networks. I consider it a beneficial resource for the significant time savings and improvement of our decision-making regarding the social networks managed to seek to expand the reach of our brand and provide the best experience to our audience on social networks.
  • Digimind Social is a great and unique platform for constant monitoring of social networks.
  • Its interface is user-friendly and straightforward, it has features that help us collect information of our interest.
  • We can monitor trends in real time.
  • It facilitates interaction with the audience and allows us to measure the impact of our management in the different social networks we manage in the organization.
  • It has exciting functions but its lack of intuitiveness makes it a little late to learn the tool.
  • They should provide more information and training material for new users.
Digimind Social is a fantastic resource for tracking social networks and is an incredibly affordable value for money. It is well worth the money.
  • It has allowed us to have agile feedback, make definitive decisions to constantly improve and always be one step ahead of our competitors.
  • It has become an essential tool for us; we managed to manage the networks in our organization and collect information correctly, with an incredible quality-price ratio.
Thanks to Digimind Social, we were able to increase our productivity in social networks.
David Labouré | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Digimind Social est devenu, depuis le début de l'année, notre nouvel outil de monitoring pour l'entreprise. Après quelques semaines d'utilisation, celui-ci donne vraiment entière satisfaction et nous semble bien supérieur aux deux outils similaires précédemment utilisés.

[Digimind Social has become, since the beginning of the year, our new monitoring tool for the company. After a few weeks of use, it really meets our needs and seems much better than two previously used similar tools.]
  • Qualité des mentions affichées avec peu de bruit et très peu de perte [Good mentions with low noise and very little loss]
  • Les nombreuses sources différentes disponibles [Many different sources available]
  • Les fonctionnalités additionnelles très intéressantes [Very useful additional capabilities]
  • Pas de besoin additionnel spécifique actuellement [No specific additional requirements at the moment]
Très utile pour suivre l'évolution de son e-réputation.
Conseillé aux grandes et moyennes entreprises.
Serait surfait pour une petite entreprise.

[Very useful for monitoring online reputation.
Recommended for medium and large enterprises.
It would be overkill for a small business.]
  • Optimisation du temps consacré à la veille. [Time savings through not having to monitor for mentions.]
  • Rapidité de réaction qui permet d'économiser du temps [Speedy response saves time]
  • Synthesio,Sysomos Heartbeat
  • Meilleur résultat dans les mentions remontées
  • Moins de bruit
  • Fonctionnalités additionnelles de meilleure qualité et moins gadget
  • Un coût mieux maîtrisé par rapport à notre besoin
[Best results are surfaced
Less noisy
Very high quality, non gimmicky, additional functionality
Better value with respect to our needs]
  • Coût
  • Efficacité
  • Simplicité
[Cost
Efficiency
Simplicity]
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