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Digital Guardian

Digital Guardian

Overview

What is Digital Guardian?

The Digital Guardian Platform from Fortra (formerly HelpSystems, acquired in late 2021) is a cloud-delivered data protection platform purpose-built to stop data loss by both insiders and outsiders on Windows, Mac and Linux operating systems. Additionally, Digital Guardian User Activity…

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Learn from top reviewers

Determined, Professional, and Sensitive Data Monitoring Program.

Rating: 9 out of 10
January 2, 2022
IncentivizedVetted ReviewVerified User
Digital Guardian is a personalized solution that avoids, or eliminates the chances of data losses, with an inbuilt capacity for constant screening and digital evaluation. Furt...
Continue reading
Rita Joy
Professional - Information Technology
Information Specialist
ASE Consulting
Digital Guardian3 years of experience

Digital Guardian - Proceed with Caution

Rating: 6 out of 10
July 18, 2018
IncentivizedVetted ReviewVerified User
DLP is one of those categories of software that didn't even really exist a decade ago. In today's world, it has become a very important software category for many companies, e...
Continue reading
Kurt Ferguson
Team Lead - Information Technology
Lead Desktop Analyst
Fidelity & Guaranty Life
Digital Guardian1 year of experience
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Pricing

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Digital Guardian

Digital Guardian

N/A
Unavailable

What is Digital Guardian?

The Digital Guardian Platform from Fortra (formerly HelpSystems, acquired in late 2021) is a cloud-delivered data protection platform purpose-built to stop data loss by both insiders and outsiders on Windows, Mac and Linux operating systems. Additionally, Digital Guardian User Activity Monitoring…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Digital Guardian?

The Digital Guardian Platform from Fortra (formerly HelpSystems, acquired in late 2021) is a cloud-delivered data protection platform purpose-built to stop data loss by both insiders and outsiders on Windows, Mac and Linux operating systems. Additionally, Digital Guardian User Activity Monitoring enables users to detect, investigate and mitigate suspicious user actions to ensure sensitive data doesn’t get out. And Digital Guardian for Data Discovery provides visibility and auditing of sensitive data at rest across the enterprise.

Digital Guardian Video

Why Digital Guardian?

Digital Guardian Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(4)

Reviews

(1-2 of 2)
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Determined, Professional, and Sensitive Data Monitoring Program.

Rating: 9 out of 10
Incentivized
January 02, 2022
RJ
Rita Joy
Information Specialist
ASE Consulting (Management Consulting, 1001-5000 employees)
Vetted Review
Verified User
Digital Guardian
3 years of experience
View profile
Use Cases and Deployment Scope
Digital Guardian is a personalized solution that avoids, or eliminates the chances of data losses, with an inbuilt capacity for constant screening and digital evaluation. Further, Digital Guardian is a cloud deployed or delivered tool, with elastic scalability or customization. Besides, Digital Guardian covers all devices and systems, from Linux, Windows, and others. Again, the tool has the deepest visibility, which makes the access of every sensitive data [renowned] and efficient.
Pros and Cons
  • Digital Guardian provides a comprehensive classification, more so for database efficiency.
  • Besides, Digital Guardian has flexible controls for screening and business eligibility.
  • Lastly, Digital Guardian monitors all the actions that individuals commit in a company.
Likelihood to Recommend
Digital Guardian has excellent data-preventing solutions, which locate and protect [that] database that [is] super sensitive. More so, Digital Guardian offers complete coverage of endpoint safety and network monitoring. Again, Digital Guardian has a team of elite professionals, who screens and detect any cyber threats. Finally, Digital Guardian has improvised and detailed attack response, very efficient in making the right controls.
Most Important Features
  • Digital Guardian is cloud deployed or delivered, hence, efficient.
  • Besides, Digital Guardian has professionals to detect any cyber security or threat.
  • Finally, Digital Guardian creates an endpoint coverage, very progressive and rational.
Return on Investment
  • The professional threat detectors and cyber security analysts [increase] the reliability of the company database.
  • Cloud coverage allows easy deployment and efficient systematic controls.
  • Lastly, Digital Guardian [values] and monitors the procedures or the roles that every player makes in the company.
Alternatives Considered
Digital Guardian consists of an elite team of professionals, who easily [identify] any threat and the possibility of cyberattacks. Further, Digital Guardian has the ability to prioritize the handling of the database, based on the risk that each carries. Finally, Digital Guardian has [an] attack sequence that is detailed, progressive, and sustainable.
Other Software Used

Digital Guardian - Proceed with Caution

Rating: 6 out of 10
Incentivized
July 18, 2018
KF
Kurt Ferguson
Lead Desktop Analyst
Fidelity & Guaranty Life (Insurance, 201-500 employees)
Vetted Review
Verified User
Digital Guardian
1 year of experience
View profile
Use Cases and Deployment Scope
DLP is one of those categories of software that didn't even really exist a decade ago. In today's world, it has become a very important software category for many companies, especially any company that has IP or PII that they don't want to be leaked. We use Digital Guardian on all of our Virtual Desktops, as well as all of our laptops and desktops. This helps make sure that users are not able to exfiltrate sensitive data from the company, for any number of reasons.
Pros and Cons
  • Email data leaks - DLP software must prevent certain actions to work well. Let's say you try to copy and paste an SS # to an email, or upload sensitive data to your personal email account. Guardian Edge can prevent that, and then alert administrators that it happened
  • Unauthorized file copies - Guardian Edge can also prevent users from copying files from a sensitive restricted area to somewhere else where they might be able to more easily exfiltrate it. A good example would be from a company file share to a less secure server or their own home drive
  • Alerting Administrators of suspicious activities - Any time a user uploads a file to an upload service or personal email, it is logged and reported as an event to be reviewed. If it found nothing in scanning the data, it will still notify you that it happened so you can review it yourself to confirm it wasn't a false negative.
Likelihood to Recommend
When Digital Guardian works well, it really is fairly seamless. You may notice a tiny bit of additional lag on some programs, but for the most part, when it functions properly, it's fairly unobtrusive. Therein lies the rub...when it functions properly. We had frequent program conflicts with Digital Guardian. We had one issue that caused Digital Guardian to completely cripple Microsoft Outlook, and similarly cripple Microsoft Excel. It took Digital Guardian weeks to even release any kind of fix for the issue, and the first several fixes did not, in fact, resolve the issue. We ended up having to completely remove it from our environment and are still waiting for a confirmed more stable version, as it simply caused far too much disruption to our user base, and also consumed an extremely large amount of time from our admins dealing with user issues related to these problems.
Return on Investment
  • Lost work hours - We lost lots of work hours due to admins having to troubleshoot program issues, and also manually remove DG agents from machines so that users could get back to work.
  • No DLP protection because we had to mass uninstall it - We ended up pulling DG from our entire environment because of the problems it caused with Excel and Outlook. DG acknowledged this was absolutely their fault, but it took them quite a while to issue a fix, and the first several did not actually resolve the problem. We simply did not have the time or patience to beta test their software for them. As a result, our users have to run with no DLP protection, just so they can actually work.
  • Negative perception of IT - DG actually ended up giving the IT Department quite a black eye. Users were nervous any time we mentioned we were doing software maintenance or patching, because they were fearful that some new problem was going to be introduced and they wouldn't be able to do their jobs. It has taken time and many hours to repair that trust.
Alternatives Considered
DG is the only DLP platform I've used at my current employer. I used it at my previous employer as well, and we ended up abandoning future deployments of it due to many problems caused by it, especially with web browsers. This was in 2015, rather than the 2018 version I used with my current employer, but I feel it still warrants mentioning. DG works great...when it works. When it doesn't, it's a disaster.
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