Reviews (1-25 of 29)
We use several Virtual Machines to host our different services from our SOA architecture (Nginx load balancer/API proxy, PostgreSQL DB instance, APIs servers, and Nginx Web Servers) together with some networking services like Private Network and Public Floating IPs.
- Developer-friendly tools and APIs.
- Great documentation.
- Awesome community and support.
- Good and clean UI for cloud resources management.
- Nice collection of products which is growing all the time adding new products every year.
- Some products/services available on other Cloud providers aren't available, but they seem to be catching up as they add new products like Managed SQL DBs.
- While they have FreeBSD droplets (VMs), support for *BSD OSs is limited. I.e. the new monitoring agent only works on Linux.
- There are no regions available on South America.
- They don't seem to offer enterprise-level products, even basic ones as Windows Server, MS SQL Server, Oracle products, etc.
I wouldn't recommend it to anybody looking for enterprise-level solutions or trying to host proprietary software on the platform.
Big projects that require Global availability and replication may fall short in available regions as well.
Also, projects looking to use modern/advanced technologies, like AI, ML, Big Data, will not find packaged solutions like other cloud providers offer.
They help a lot, but mostly through information, it's hard to get support taking actions on your architecture. While this isn't something I look for in a provider, it may be a blocker for some users that may need extra help setting up environments.
Answer times aren't the best either, but not sure how that compares to other providers anyway.
- Ease of use - You can get set up with a new server in a matter of minutes. It doesn't get any easier than that.
- Support - The public forums are incredibly helpful as are the official help articles. I've never needed to contact the support team because of this. All of the information is at my fingertips.
- Pricing - We're only paying $10/mo for a solution that gives our customers more confidence in us and is a selling point for us.
- It's hard to think of things they could do differently without losing focus of what they do really well. They nail their promise. However, since I have to think of something I'll say that they could do minor things like give you the option of selecting which ports you want opened and how you want them forwarded internally. You have to manually set these up and it can be tricky if you've never done it before, so they could make these quick options as you configure your droplet before finalizing it.
- Cheaper managed DB pricing - $15/mo isn't bad at all but $5 would be mind-blowingly amazing.
- We have been building websites for over 15 years, and in that time we feel like we have found the perfect host for our needs.
- Technical issues that we have encountered, or problems with setting up website related services have been very quickly and professionally dealt with.
- The customer service is top notch, and surprisingly the customer service representatives have been very enjoyable to talk to.
- Over the last year DigitalOcean has greatly expanded the services they offer.
- Over the years DigitalOcean has grown, and has predicted our needs before we had them.
- There is always room for improvement but I've not had any issues that need resolving or services that need improvement upon.
- I really have no idea what could be improved upon, and when new features are implemented, I am surprised I didn't think of them, They are really on the ball.
- DigitalOcean provides some of the best cost-to-value services available
- The DigitalOcean cloud console is very intuitive and easy to navigate
- DigitalOcean has great support for Docker and other dev ops tools like Terraform.
- DigitalOcean iterates quickly and provides cutting edge features for organizations that want to keep up with the latest and greatest dev ops tooling
- DigitalOcean has a great developer community and numerous support docs/tutorials
- Although I've never had issues with droplets, DigitalOcean occasionally has service outages in their deployment services.
- It would be nice if DigitalOcean provided a means to cap egress billing (e.g. lock out an instance that is unintentionally ramping up a large bill)
- I like that DigitalOcean spaces are compatible with S3 but it would be nice if they scaled in terms of space and price in similar fashion
- Getting responses from DigitalOcean support can be slow and might not be adequate without an additional support plan
- I would recommend DigitalOcean for any startup looking to get up and running quickly, but concerned about scalability and infrastructure costs
- DigitalOcean is also a powerful tool for running microservices; it can be useful for prototyping or quickly launching pre-configured services
Scenarios where DigitalOcean is less appropriate:
- DigitalOcean would be less appropriate for companies with limited devops experience in their teams (you need to be more on top of your infrastructure and may not get the automated infrastructure updates that you would from something like AWS).
- Easy to get started
- Good selection of virtual machine images
- Good dashboarding and metrics to show uptime to stakeholders
- Need better increments for virtualization
- Pricing is a bit steep on some offerings
- Can be a challenge to customize out of the box images
- Pricing is very straightforward - DigitalOcean uses a simple monthly pricing model (charged per hour), where pricing for instances is structured in clear increments, $5, $10, $20, $40/month, etc...
- Amazing UI - DigitalOcean has a very clear, intuitive UI. It takes mere seconds to create a cloud instance.
- Super scalable - As long as you're not changing a disk/SSD size, all the components of a cloud instance are editable, and seamlessly integrate with other DigitalOcean products like their DNS records manager, load balancers, and floating IPs.
- There is downtime somewhat more often than competing services - DigitalOcean is getting on top of this, but on average, every couple of months, there tends to be server maintenance that can disturb server function.
- Limited products - DigitalOcean only recently introduced their Kubernetes product, which was offered by cloud computing competitors a long time before.
- Limited regions - DigitalOcean has fewer regions, compared to AWS and Google Cloud Platform, but they are quickly scaling and introducing new data centers.
- No GPUs - DigitalOcean does not offer cloud computing instances that have GPUs.
- Clear and useful documentation for a variety of setups - I've used a variety of their documentation for setting up virtual domains, mail, Apache modules, and SSL. There is an active community helping to keep these documents up to date.
- Priced well and great performance - Their packages start at $5/month and offer many options for a flexible bundle that fits your needs.
- Great help desk - I've submitted three or so tickets to their help desk, and each time they are very responsive and guide me in understanding the solution to my questions.
- No simple email setup - There are a few walkthroughs on setting up the servers, but it most often recommended to use a service like Zoho for a simple email setup. It would be great if DigitalOcean could implement this into their services.
- Must log in to view invoice PDF - It might be ideal for small businesses to receive the PDF file in the monthly billing email. Currently, a user must log in to the system (pass the 2-step authentication if required) and dig around for the PDF in the Billing tab.
- Best Support Team
- Low Cost & Reliable
- Booting up a new Droplet takes less than 1 minute
- They are continuously improving and adding new services
- Best documentation for our technical team
- There are lot of other services which are missing. For example, Database Service, CDN, Containers, etc.
And thereafter, we implemented the same stack for our sister network, consisting of 3 sites.
- The network transit carriers they use are great. They use Tier-1 network providers making a website hosted on DigitalOcean super fast to most of the viewers in every country.
- Hardware: I had visited DigitalOcean Bangalore collocation provider after getting an approval for a hackathon. They're using the Dell Rack Servers with Samsung SSDs. I'm really happy to be running on DigitalOcean.
- Customer Support: These guys always excelled it. Excellent support personnel with sound technical knowledge.
- More products. Like Amazon Web Services and other cloud providers, DigitalOcean should have launched other products like CDN, and more.
- Customer Support: Customer Support personnel were warming and great. The only downside is they take a bit longer to respond.
- The documentation doesn't get updated very frequently and errors and bugs were not addressed properly.
- Cloud computing services at amazingly low rates, such as $5 a server per month.
- They have a very clean, simple, an self-explanatory interface. This is the first cloud provider I can honestly truly say this about, Google is second.
- The price per resource is lower than most other providers, while offering the same core compute services. This is especially true, as their storage services are only provided by SSD, which is usually priced at a premium
- The best part is DigitalOcean always has promos going on, and you can manage a server for free if you invite someone monthly or trial other services such as CodeAnywhere.
- The use of cloud in the company description is a bit misleading, it is correctly used, but most people are expecting more cloud services available.
- They take "Bare-Bones" to an extreme, It is currently March 13, 2017, and they JUST added Load Balancing services recently. On the other hand, deploying a private droplet to act as a LB/FO controller, DB, etc., is generally cheaper than what other providers charge for those services.
- SPEED! DigitalOcean provides a really good response speed compared to similar providers. Their servers and Drops perform really well when configured the right way.
- Ease of Use. Even for a seasoned developer like me, DigitalOcean seemed a bit intimidating at first due to its need to configure almost anything using a console screen. Turns out however, it was very easy to use by using the web interface and following guides on the internet.
- Documentation. DigitalOcean offers one of the best pieces of documentation one can find for a service anywhere. From creating an account to setting up complex configurations and services, they have it very well documented. If you still can't find how to do anything, you can either read guides on the internet or ask for support and someone will point you in the right direction.
- The only area I see room for improvement, if anything, is features on low tiers. They offer several, very afforable plans to be honest. However, some of the features on low price tiers seem too low for modern needs. For example, space on the $10/m or the $20/m plans seem a bit low compared to other providers.
I also use DigitalOcean for similar personal purposes, including some website hosting as well.
The various regions available to DigitalOcean customers is very nice for targeting specific geographical areas. Launching a service for the Asian market? Spin up a server in Indonesia, instead of New York like you'd do for US users.
- Various geographical regions to run a VPS in.
- Many pre-built images like WordPress, GitLab, and Ghost.
- Local networking making it easy to communicate between your VPSs.
- Backups that are always on and free would be sweet.
- Better integration with Docker Cloud.
- Running a wordpress site at $5 is really cheap (although you need to know a little bit on configuring your server for security).
- Server locations can help applications that target certain locations, you could spin up a server which is very close to your audience hence increasing the speed at which you serve your applications.
- At its core, DigitalOcean provides you with a highly configurable server, so you are only limited by your imagination or rather your skills on how you run your server.
- Security is a major problem, although things are improving now. Community documentation is helping improve that as well, there are a lot of articles that help in configuring servers to improve security overall.
- Support times are pretty bad, it might be a couple of hours sometimes before someone replies to your ticket. This doesn't happen all the time though.
- As they are growing the quality has downgraded a little, integrations with some apps (in my case Laravel Forge ) had suffered because of this; hopefully they will get their act straight.
2) A small startup or an app developer with a small budget that needs access to a highly configurable server.
3) A startup that wants to scale infrastructure as it grows.
- The user interface is simple, streamlined and easy to use
- Servers (Droplets) take only minutes to set up. The time from creation to fully configured is about as good as it gets.
- Reliablity. Uptime is great, never an issue.
- Cost. They have several, quite reasonable, price points to support small to large websites.
- Analytics. More detailed insight into how a server or site is performing would be nice to have.
- Provisioning profiles. It would be great to be able to define a server entirely before creating it. For example, choose the specific version of Linux, Apache version, MySQL version, PHP, software firewall, and misc Apache, MySQL and PHP extensions, choose users and password and run the install.
- Sometimes, droplets were migrated to other hosts that caused a short amount of downtime.
- Enabling backups on exisiting droplets was a bit of a pain, but they fixed that.
- All one click install apps are built on Ubuntu.
Once we moved, we were able to drop hosting bills for a couple of clients from ~$500+/month, to ~$20-30/month. We also had the flexibility and power of having a full Linux VPS, which was more customizable and could be fine tuned to customer needs better.
- It's fast. Getting a VPS up and running for the first time takes only a few minutes.
- It's affordable. You get SSD powered boxes for as little as $5/month.
- Their support and educational resources are unmatched. They have the best tutorials and guides in the industry.
- As the product becomes more complex, setup becomes a bit less clear and you need to understand all of the options available to you.
- There are some constraints on hard drive space, RAM, and server location, that once set for the first time, are hard to change later. This should be more clear, or more flexibility should be given.
- Unless this has changed recently, there are no team accounts. A single user/password is used for the account. It would be nice to delegate some instances to team members, who would have their own login credentials. So projects could be shared more easily.
- DigitalOcean is exceedingly easy to use, with one of the best user interfaces I've seen among web hosts.
- DigitalOcean has some of the best site performance around. Their VPSs are fast, reliable, and virtually never go down.
- The initial process of spinning up a server requires logging into the server via the console and changing passwords. This is, frankly, an absurd step. The first few times we spun up new servers we struggled with this opaque process.
- Preventing disk images from being transferred from one server to another is an odd limitation which feels just shy of arbitrary.
- Uptime. Since I joined a couple of years ago I don't think I've had a single outage.
- Native IPv6. IPv6 is the way of the future and DigitalOcean allows me to participate without jumping through hoops (e.g. negotiating through a tunnel broker).
- Simplicity. I can spin up a droplet and have it up and running quickly, and I don't have to go through a lengthy process to do so.
- Platform. I love Ubuntu and it's standard with DigitalOcean.
- External storage. This is the big one. When you spin up a droplet you have a fixed virtual disk size. It would be really nice to be able to temporarily or permanently add storage without resorting to hacks involving solutions like S3 or Dropbox.
- DNS management. There are numerous DNS solutions available on the net but it would be nice to have one native to DigitalOcean.
- Great performing servers
- Lots of operating systems & images
- Awesome management panel
- Great community
- Cannot install system by yourself or provide your own ISO
- Security issues with ssh host keys
- Does not have a SAN but instead uses local storage in RAID5
- A simple feature set that is easy to get started with.
- Plenty of integrations with userland tools such as CLIs, configuration management, and infrastructure as code.
- Offers a clear pricing model that is easy to reason about. Other providers are less clear with how pricing will work in practice.
- Their community outreach is fantastic including a wealth of tutorials and articles.
- One-click installers for popular technologies are a really easy way to test out interesting technologies.
- Their feature set is more focused than other providers like AWS, GCE, or Azure.
- They charge a relatively high amount for image backups.
- In years past, I've noticed droplets getting into a stuck state periodically. I'm not sure how much of a problem this is today.
- Lack of software defined networking is a big minus. Once you are used to providers which offer this, it is tough to go back.
I would avoid DigitalOcean if you don't need a full-blown IaaS and can use something like Heroku to get your app out the door quickly. I would also use a more advanced provider like AWS if you need features beyond DigitalOcean's catalog.
DigitalOcean Scorecard Summary
Feature Scorecard Summary
What is DigitalOcean?
DigitalOcean is an infrastructure-as-a-service (IaaS) platform from the company of the same name headquartered in New York. It is known for its support of managed Kubernetes clusters and “Droplets” feature.
Create managed Kubernetes clusters just by specifying the size and location of worker nodes
Standard, general purpose, or CPU-optimized compute types
Scale up, scale down, or migrate between Droplets (virtual machines)
Distribute traffic across droplets
Redirect network traffic
Managed MySQL, Redis, or PostgreSQL databases
Store and retrieve any amount of data (audio, video, etc.)
SSD-based storage support
Backups and snapshots
Two-factor authorization and centralized billing
Resource usage reports and graphs
Real-term alerts and notifications
DigitalOcean Technical Details