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Digium Asterisk is an open-source VoIP software that integrates with other Digium products. It allows users to build communication applications that deliver voice, video, and text messages/recordings over an IP. Features include conference bridges, automatic call distribution, and voicemail.https://dudodiprj2sv7.cloudfront.net/product-logos/ju/4k/ROVEFCOE4IOI.jpegAn easy and good PBXMy experience is based on several implementations that I've done with Asterisk solutions with different customers. The incredible convenience of Asterisk is to be able to create a PBX (telephone exchange) through the use of any device you are able to mount with Linux. Once configured, the PBX can easily manage all calls through VoIP devices.,Possibility of having small and minimal PBXs Minimum investment cost ROI is high,Needs knowledge Need time for implementation In-depth testing period to avoid latencies and disruptions,9,Very high ROI due to low implementation costs Excellent ROI due to low maintenance costs Line costs significantly lower than traditional lines,AvayaAsterisk VOIPThe Asterisk PBX is used within our organization, in the departments and other branches within the organization. It was initially set up to be used as inbound calling PBX for the contact center. However, it was changed and used for the conference calling within the organization. This has solved a remarkable problem in terms of having to conduct conference board meetings across various parts of the organization. Staff within the organization can dial into the conference number set up on the PBX asterisk FreeSWITCH and conduct meetings.,Inbound and Outbound Callings for CSRs for a contact center Conference setup for the users within the organization by dialing an E1 number set up on the asterisk server Inbound Interactive Voice Recording setup,The auto bitrate for users needs to be improved Not very efficient when using SIP soft-phones.,9,The tariff has for using mobile devices for meetings as well as conferences is expensive. Hence the need to setup an Asterisk server for this. This has solved business problems in terms of cost More and more interactive IVRs can be loaded on the asterisk server and played at various periods at the contact center.,freeswitch, geneysis and elastic,TeamViewerDigium Asterisk implemented in a City GovernmentDigium Asterisk has been implemented in our city government as a VoIP communications system for both internal an external use. The system is used to implement internal phone extensions with the ability to reach landlines with the hardware provided as an interface to communicate with the rest of the world. The required budget to create a project like this is way below compared to any other alternative like a conventional PBX. Also, the scalability is best achieved with Asterisk.,I appreciate the fact that is based on open source code. The company provides hardware to implement a specific solution for your needs. Cheaper than any other options as a VoIP system. You can use softphones which lowers the price of the project. The scalability of the solution can be well achieved with the right hardware.,It's hard to find certified people in the area that I live in. The fact of relying on open source makes the project hard to sell to the upper management. The vendor is the only one who supplies the hardware to make it work. You can't find it anywhere else.,10,The ROI is achieved sooner than any other solutions in the market because of the scalability and the price of the project (lower than the rest of the options) Scalability is a very important point to remark. Because you can extend coverage to branch offices anywhere in the world. The ability to add an IVR on top of the system that handles all of the incoming calls saves money on your project.,Cisco Call Manager, Avaya Communication Manager and Nortel Meridian,Cisco Ethernet Switches, Avaya Communicator, Cisco CatalystAsterisk is awesomeBeen a free open source PBX it has made business sense to use it making our costing lower. By having an in-house PBX we change and modify things immediately without having to log a ticket with an outside company (time and cost) It is easy to set up, and we have had very few problems. We currently run 1.8 and 12 in two of our offices. I would strongly suggest medium to large organisations go this route. You can learn most things about Asterisk online and find solutions to most of your problems.,it is as flexible as you want it be been open source it is free I have yet to find a limit to its capabilities,a good gui would be great skill base call center application,10,being zero cost, we saved at least 3 million on what a legacy pbx would have cost the savings and speed means lower cost on our service making us more competitive stability,Cisco VoIP PBX,CentOS, Windows Server, Zimbra
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Digium Asterisk
10 Ratings
Score 9.4 out of 101
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Digium Asterisk Reviews

Digium Asterisk
10 Ratings
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Score 9.4 out of 101
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Luca Campanelli profile photo
February 02, 2018

Digium Asterisk Review: "An easy and good PBX"

Score 9 out of 10
Vetted Review
Verified User
Review Source
My experience is based on several implementations that I've done with Asterisk solutions with different customers. The incredible convenience of Asterisk is to be able to create a PBX (telephone exchange) through the use of any device you are able to mount with Linux. Once configured, the PBX can easily manage all calls through VoIP devices.
  • Possibility of having small and minimal PBXs
  • Minimum investment cost
  • ROI is high
  • Needs knowledge
  • Need time for implementation
  • In-depth testing period to avoid latencies and disruptions
An excellent scenario in which you can implement an Asterisk solution can certainly be for example a company in which you want to replace the traditional telephone line (with the consequent replacement of telephone equipment) with a VoIP line managed at home (where possible) and definitely with minor costs. Probably in large companies where the number of users is really high perhaps it is necessary to consider alternative solutions to Asterisk.
Read Luca Campanelli's full review
Olumayowa Mosuro profile photo
December 19, 2017

Digium Asterisk Review: "Asterisk VOIP"

Score 9 out of 10
Vetted Review
Verified User
Review Source
The Asterisk PBX is used within our organization, in the departments and other branches within the organization. It was initially set up to be used as inbound calling PBX for the contact center.

However, it was changed and used for the conference calling within the organization. This has solved a remarkable problem in terms of having to conduct conference board meetings across various parts of the organization. Staff within the organization can dial into the conference number set up on the PBX asterisk FreeSWITCH and conduct meetings.
  • Inbound and Outbound Callings for CSRs for a contact center
  • Conference setup for the users within the organization by dialing an E1 number set up on the asterisk server
  • Inbound Interactive Voice Recording setup
  • The auto bitrate for users needs to be improved
  • Not very efficient when using SIP soft-phones.
Contact center solutions are very common and most companies use asterisk Free Switch as the basis for the inbound and outbound calls. As earlier stated, conference setup with E1 lines configured on the asterisk server can be used. Staff can dial I via the mobile device to the asterisk number configured on the server into the conference.

It can well suit for IVR setup.
Read Olumayowa Mosuro's full review
No photo available
January 25, 2018

Review: "Digium Asterisk implemented in a City Government"

Score 10 out of 10
Vetted Review
Verified User
Review Source
Digium Asterisk has been implemented in our city government as a VoIP communications system for both internal an external use. The system is used to implement internal phone extensions with the ability to reach landlines with the hardware provided as an interface to communicate with the rest of the world. The required budget to create a project like this is way below compared to any other alternative like a conventional PBX. Also, the scalability is best achieved with Asterisk.
  • I appreciate the fact that is based on open source code.
  • The company provides hardware to implement a specific solution for your needs.
  • Cheaper than any other options as a VoIP system. You can use softphones which lowers the price of the project.
  • The scalability of the solution can be well achieved with the right hardware.
  • It's hard to find certified people in the area that I live in.
  • The fact of relying on open source makes the project hard to sell to the upper management.
  • The vendor is the only one who supplies the hardware to make it work. You can't find it anywhere else.
Digium Asterisk is well suited for a city government as a communications solution for internal and external use. Other options like PBX are more expensive and hard to escalate. VoIP makes it easier to use the communications infrastructure instead that already exists rather than having to wire every phone when the solution is a digital or analog phone. In my city, government offices are not in the same place, which makes it harder to communicate everything together.
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February 09, 2018

Digium Asterisk Review: "Asterisk is awesome"

Score 10 out of 10
Vetted Review
Verified User
Review Source
Been a free open source PBX it has made business sense to use it making our costing lower. By having an in-house PBX we change and modify things immediately without having to log a ticket with an outside company (time and cost)

It is easy to set up, and we have had very few problems. We currently run 1.8 and 12 in two of our offices. I would strongly suggest medium to large organisations go this route. You can learn most things about Asterisk online and find solutions to most of your problems.
  • it is as flexible as you want it be
  • been open source it is free
  • I have yet to find a limit to its capabilities
  • a good gui would be great
  • skill base call center application
I can't think of any scenarios where it is less appropriate. As a PBX it is awesome. It can do what any legacy PBX can do with zero cost. Speed of implementing changes is instant, without having to get a company out to do the changes.

We run it as a normal PBX for all the staff in the company then we have 50 call centers of various sizes all going through the same box. We also have an outbound call center through the same box. All work with no problems, all calls get recorded. We have over 5000 calls a day, 350 000 outbound minutes a month.
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Digium Asterisk Scorecard Summary

Feature Scorecard Summary

Hosted PBX (3)
9.0
Multi-level Interactive Voice Response (IVR) (4)
9.3
User templates (2)
7.5
Call reports (2)
7.5
Directory of employee names (3)
7.4
Answering rules (4)
9.3
Call recording (4)
8.7
Call park (4)
8.0
Call screening (3)
6.7
Message alerts (3)
7.4
Video conferencing (1)
10
Audio conferencing (4)
9.0
Mobile app for iOS (1)
9
Mobile app for Android (1)
9

About Digium Asterisk

Digium Asterisk is an open-source VoIP software that integrates with other Digium products. It allows users to build communication applications that deliver voice, video, and text messages/recordings over an IP. Features include conference bridges, automatic call distribution, and voicemail.
Categories:  VoIP

Digium Asterisk Technical Details

Operating Systems: Unspecified
Mobile Application:No