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Diligent Boards Reviews

2 Ratings
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Score 9.1 out of 100

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Reviews (1-2 of 2)

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November 10, 2020

Diligent Boards takes care of quarterly craziness and more

Debbi Schafers | TrustRadius Reviewer
Debbi Schafers
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Diligent Boards for our board and committee meetings every quarter, for special board or committee meetings when required and for distribution and passing of resolutions.
  • The back end process of creating and updating books is exceptionally user friendly
  • The 24 hour support service is a pleasure to access and enquiries are always handled quickly and efficiently
  • Even the more technologically challenged users on the front end find the platform easy to access, navigate and annotate
  • The print functionality with automatic number tabs has solved a myriad of headaches
  • The display of 'descriptions' does not line up under the tab title - this would improve the aesthetics of the agenda
  • Dragging of tabs is only permitted to the same tab 'status' but not to sub-tab or sub-sub-tab
  • Would be nice to be able to print|create pdfs|setup resolutions, etc from the url back end and not only through OneClick
Well suited to creation and sharing of books and updates for board|committee members.
Always available and courteous
Read Debbi Schafers's full review
June 17, 2016

Best User Interface

Anonymous | TrustRadius Reviewer
Verified User
Score 9 out of 10
Vetted Review
Verified User
Review Source
Diligent Boards was used by the legal department and the corporate executives for board of directors materials. We selected Diligent Boards for the simple user interface. The facsimile signature feature eliminated a previous issue of trying to locate board members when they were traveling.
  • Easy end-user interface - for boards with maybe less technological experience, the format was very user friendly.
  • Facsimile signature - eliminates trying to coordinate schedules to obtain signatures to written consents.
  • Customer Service - Diligent Boards trained employees, not a call center, available 24/7.
  • Administrator site - administrators need to have high level of computer competency. The administrator functions are counter-intuitive to all things Microsoft based.
I found Diligent Boards was well suited for less technologically savvy directors.
Read this authenticated review

Diligent Boards Scorecard Summary

Likelihood to Recommend (2)
9.1
Usability (1)
8.2
Support Rating (1)
9.1

What is Diligent Boards?

Diligent Boards is a tool for the preparation, distribution and review of board meeting materials. According to the vendor, Diligent Boards is used by 150,000+ directors and senior executives at 4,000+ companies in 60+ countries. This includes 40% of both the Fortune 1000 and FTSE 100.

Diligent Boards aims to be a flexible tool, with a robust set of features that are designed to reflect how board members, executives, and administrative teams actually work. Diligent also offers several capabilities that, according to the vendor, are not found on other tools, including Preview to Updates, Note Saver, Smart Sync, and Quick Build.

Diligent provides unlimited training and support. 24/7/365 phone support is available from Diligent staff in New York, London and New Zealand. 100% of calls are answered by a person – not voicemail – and according to the vendor, 98% of issues are resolved on the first call. Diligent has established a high standard of information security controls, both internally and through independent external validation. This includes SSAE 16/ ISAE 3402 (SOC 1 Type 2) service organization annual audit of controls and ISO 27001 Certification since 2014, as well as many others.
Categories:  Board Management

Diligent Boards Features

Has featureMultiple boards
Has featureGroups (group spaces)
Has featureResource center
Has featureCurrent & archived books
Has featureContacts, calendar & meetings
Has featureVoting & signature (approval)
Has featureAnnotations
Has featureQuestionnaires
Has featureUpdate history
Has featureSearch (global search)
Has featureLink history (link back)
Has featureOnline/Offline sync (unified)
Has featureRemote purge

Diligent Boards Screenshots

Diligent Boards Competitors

Director's Desk, BoardEffect

Diligent Boards Support Options

 Paid Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

Diligent Boards Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Mobile Web, Windows 10
Supported Countries:All
Supported Languages: English, Chinese, French, German, Portuguese, Spanish