Skip to main content
TrustRadius
Discord

Discord

Overview

What is Discord?

Discord is an app designed to connect users with communities over voice, video, and text chat, via Discord servers, a gaming and game industry oriented app for growing communities around video games and allowing developers to communicate with their customer…

Read more
Recent Reviews

TrustRadius Insights

Discord has become an essential communication tool for various groups and communities, offering a range of use cases that enhance …
Continue reading

Review for Discord

10 out of 10
February 02, 2022
I use Discord to connect with one on one calls, screen sharing, and even sharing any types of files I needed. It proved to be quite useful …
Continue reading
Read all reviews

Popular Features

View all 22 features
  • Chat (17)
    9.7
    97%
  • Discussions (17)
    8.3
    83%
  • Notifications (16)
    8.1
    81%
  • Video files (16)
    7.9
    79%
Return to navigation

Pricing

View all pricing

Discord Nitro Classic

$4.99

Cloud
per month

Discord Nitro

$9.99

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://discord.com/nitro

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $4.99 per month
Return to navigation

Product Demos

Discord Server Roles & Permissions Setup Tutorial (Conintued w/ Setup Demo)

YouTube
Return to navigation

Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.8
Avg 7.8

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

7.4
Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

8.9
Avg 8.1
Return to navigation

Product Details

What is Discord?

Discord Video

How Discord Works

Discord Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Discord is an app designed to connect users with communities over voice, video, and text chat, via Discord servers, a gaming and game industry oriented app for growing communities around video games and allowing developers to communicate with their customer base; the app may yet also be used for business communications of other kinds.

Discord starts at $4.99.

Space, VIRNECT Remote, and Showbie are common alternatives for Discord.

Reviewers rate Versioning and Device sync highest, with a score of 10.

The most common users of Discord are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(177)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Discord has become an essential communication tool for various groups and communities, offering a range of use cases that enhance collaboration and foster connections. For small groups, leaders, and students of different age ranges, Discord provides a platform for efficient communication. Users praise Discord for improving communication in the workplace, enabling fluid and streamlined interactions. The ease of connecting and communicating with different groups is another standout feature, making it convenient for organizing gaming meetups, social events, sharing resources and memes, and creating communities of like-minded individuals who can exchange interests and organize meetups. Discord's video chat and streaming capabilities have proven valuable in learning workshops, where screen sharing facilitates teaching sessions for audiences. It is also being used by employees for internal project communication as well as by companies with independent teams aiming to simulate a real office environment. Utilized by remote workers, Discord enables fast and effective communication between teams and groups no matter their location. With its inclusive nature, Discord allows users to connect with others, find creative communities, network, and create a sense of community through feedback requests and support channels. In response to the COVID-19 pandemic's remote work shift, Discord was easily deployed within 24 hours without extensive training requirements. It is lauded for its comfortable interface that helps IT teams stay connected and offers seamless daily communication through file sharing and lag-free screen sharing. Whether facilitating large-scale conference administration or serving as a hub for project management and interdepartmental conversations, Discord proves itself as a versatile tool for organized collaboration on various projects in different industries. Users appreciate how it makes text-based and audio-based communication effortless between groups of people regardless of their geographical location or time differences.

Ease of Setup and Use: Users have praised Discord for its ease of setup and use. Many reviewers stated that the platform was straightforward to set up, requiring minimal effort or technical knowledge. They found the user interface to be intuitive and user-friendly, allowing them to navigate the platform easily without any confusion.

Convenient File Sharing: Another widely appreciated feature of Discord is its convenient file sharing capability. Numerous users mentioned that they found it effortless to share files with their team members through the platform. This functionality streamlined collaboration and improved workflow efficiency by eliminating the need for external file-sharing tools.

Stable Performance in Voice and Video Calls: The stable performance of voice and video calls on Discord has been highlighted by many users. They expressed satisfaction with the quality and reliability of these communication features, noting that they experienced minimal disruptions or dropped calls during their usage. This stability contributed to effective remote team communication and enhanced productivity.

Lacking Aesthetics: Several reviewers have expressed disappointment with the visual design of Discord's user interface, particularly considering its target audience within the gaming community. They feel that the interface could benefit from a more appealing and modern look.

Notification Setups: A number of users have experienced issues with message notifications due to inadequate setup options, resulting in missed messages. Some users have mentioned that they did not receive timely notifications for new messages or mentions, leading to difficulties in staying updated on conversations.

Difficulties Adding Specific Users: Some users have struggled with adding specific individuals to a server, possibly due to functional limitations within the application. They have reported encountering challenges while trying to invite or find specific users by their usernames or email addresses. This can be frustrating when trying to connect with friends or colleagues on Discord.

Attribute Ratings

Reviews

(1-3 of 3)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Since lockdown in the UK we implemented Discord to give us a fast and effective way to communicate between teams and groups. Discord allows us to jump straight into voice chats in meeting rooms and share content. Perfect for fast efficient design meetings. As we are all working remotely it was the ideal tool to bring us together, and while we are now can visit our office we still utilise it for some remote workers.
  • Streaming Live Desktops to share content
  • Individual Groups for Different Parts of the company
  • Voice Chats
  • Seperate Meeting rooms
  • Ability to keep yourself online without the app timing you out, this can't be changed
  • Auto Unmuting
  • Integration with other services and applications
Discord is an excellent way of keeping your team together and have team discussions when remote working is taking place. It brings all parties together and works extremely well. Even if a user is on the road the mobile app allows you to still be part of the conversation. Users felt integrated into the company as we can start chats at any point and simulates the office environment.
Project Management (1)
100%
10.0
Mobile Access
100%
10.0
Communication (3)
100%
10.0
Chat
100%
10.0
Notifications
100%
10.0
Discussions
100%
10.0
File Sharing & Management (3)
100%
10.0
Video files
100%
10.0
Audio files
100%
10.0
Document collaboration
100%
10.0
  • In the current climate, this has had huge success in delivering business objectives as it has been our main communication tool internally.
  • Negative Impacts we have had is that it has proved to be an efficient communication tool, negating the use of office space.
  • Has brought our teams closer together with remote workers.
Not sure why we selected Discord, but I have found it a lot easier to use than the likes of Hangouts, or Teams. It's very intuitive and very good for off-the-cuff meetings or discussions. The ability to have a discussion quickly without the need for invites or starting meetings makes it pretty impressive and easy against the competition.
There is plenty of online documentation and knowledge base articles. As well as having an open API to be able to tie it into other products makes it a really viable solution for any business. I have never had to contact support, any questions which I have need answered can be found in the documentation,
I can't really say much on this. It's extremely easy to use, it's very logical and intuitive, and very easy to install and set-up. Even the settings menus make sense even to nonliterate IT people.
August 29, 2020

Discord Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Discord is used within the IT team. It is used to help us stay in contact. There are a few other messaging apps that we use (Teams, Slack) but Discord feels very comfortable and familiar. The ease of use that Discord provides is great. It is also very nice to have during the pandemic because it is an easy way to keep in touch with your friends and family.
  • Messaging is amazing
  • Fun little perks
  • Easy to use
  • Random call quality drops
  • Access to more emotes without paying
  • More color schemes
Discord may a little less professional when it comes to a professional setting, but everything else about it is just so easily accessible that I would not mind using it in a professional setting. Discord is just extremely easy to use. It has made pandemic a lot less stressful because i do not have to scramble to find ways to talk to friends. Being able to jump in and out of a call is an amazing feature.
Project Management (6)
86.66666666666666%
8.7
Task Management
100%
10.0
Scheduling
100%
10.0
Workflow Automation
50%
5.0
Mobile Access
100%
10.0
Search
100%
10.0
Visual planning tools
70%
7.0
Communication (8)
68.75%
6.9
Chat
100%
10.0
Notifications
100%
10.0
Discussions
100%
10.0
Surveys
50%
5.0
Internal knowledgebase
80%
8.0
Integrates with GoToMeeting
40%
4.0
Integrates with Gmail and Google Hangouts
40%
4.0
Integrates with Outlook
40%
4.0
File Sharing & Management (8)
96.25%
9.6
Versioning
100%
10.0
Video files
100%
10.0
Audio files
100%
10.0
Document collaboration
100%
10.0
Access control
100%
10.0
Advanced security features
100%
10.0
Integrates with Google Drive
100%
10.0
Device sync
70%
7.0
  • Great for keeping in contact with your peers.
  • Adding friends could be a little confusing.
  • Has made it easy to video call someone really quickly.
Discord is basically the version of Skype that you've always wanted. It makes it easy for you to chat with your friends, video call them, and make conference calls. It's a MUCH quicker system and does not seem to have such an impact on my hardware as well. Discord is doing things right when it comes to a chat system.
I would give it a 10 rating because it absolutely deserves it. Discord has made things like keeping in touch extremely easy for people. Anywhere from gamers, businessmen and even family calls are all a part of this fantastic application. The ease of access of being able to jump in a room with your friends and talk to them is amazing.
Alex Pegg | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Discord is a great way to connect with others. As a freelance artist, I am able to find and connect with creative communities for networking and strategic purposes. Especially in this time of global pandemic, it makes communication and idea sharing easy. I use it both for business and personal uses.
  • Organizes groups of people
  • Promoting ideas and strategies
  • Growing a brand
  • Could use more customizable features such as alerts
  • Search function is not the best
Discord is great for promoting a brand's awareness and engaging new users. Recently, I helped on a campaign for Energi cryptocurrency, and Discord provided an awesome environment for bringing in new users and promoting the brand. We were able to share creative memes, 'birthday cards', and the company could even share the coin among active users. It was a unique application of Discord that I was very impressed with.
Project Management (3)
80%
8.0
Task Management
90%
9.0
Mobile Access
100%
10.0
Search
50%
5.0
Communication (5)
76%
7.6
Chat
100%
10.0
Notifications
60%
6.0
Discussions
100%
10.0
Surveys
50%
5.0
Internal knowledgebase
70%
7.0
File Sharing & Management (7)
88.57142857142858%
8.9
Versioning
80%
8.0
Video files
100%
10.0
Audio files
80%
8.0
Document collaboration
100%
10.0
Access control
90%
9.0
Advanced security features
70%
7.0
Device sync
100%
10.0
  • It's a free service as a user so it's a great return on investment!
I haven't had to use support yet, but I do know from speaking with other users that the support is very responsive and plugged into the user base to improve the software and interface and features.
Zoom, Box, Payroll by Wave
Return to navigation