Dispatch - Track me all you want
March 24, 2020
We were using a very archaic methodology for tracking and shipping our orders. When switching to Dispatch, we wanted to move our shipping …
Dispatch
Dispatch
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What is Dispatch?
Dispatch is a field service management platform for brands that use 3rd party contractors to install, repair, support or maintain products for customers. It allows brands to find and hire contractors, and allows contractors to communicate about service details with customers from their mobile…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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Product Details
What is Dispatch?
Dispatch is a field service management platform for brands that use 3rd party contractors to install, repair, support or maintain products for customers. It allows brands to find and hire contractors, and allows contractors to communicate about service details with customers from their mobile phones.
Dispatch Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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March 24, 2020
Dispatch - Track me all you want
We were using a very archaic methodology for tracking and shipping our orders. When switching to Dispatch, we wanted to move our shipping department into a more streamlined program, with a focus on ensuring that the delivery teams are completing the deliveries on time and notifying customers of estimated times of arrival and any shipment delays they might expect.
- Easy to set up
- Good integration with customer notification
- Streamlined set up process and support
- Buggy desktop app interface
- Mobile app needs a lot of improvement
- Login for vehicles can be a bit tricky