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Reviews (1-1 of 1)
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March 24, 2020

We were using a very archaic methodology for tracking and shipping our orders. When switching to Dispatch, we wanted to move our shipping department into a more streamlined program, with a focus on ensuring that the delivery teams are completing the deliveries on time and notifying customers of estimated times of arrival and any shipment delays they might expect.
- Easy to set up
- Good integration with customer notification
- Streamlined set up process and support
- Buggy desktop app interface
- Mobile app needs a lot of improvement
- Login for vehicles can be a bit tricky
Dispatch Scorecard Summary
What is Dispatch?
Dispatch is a field service management platform for brands that use 3rd party contractors to install, repair, support or maintain products for customers. It allows brands to find and hire contractors, and allows contractors to communicate about service details with customers from their mobile phones.
Categories: Field Service Management
Dispatch Technical Details
Operating Systems: | Unspecified |
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Mobile Application: | No |