Name: DispatchEx
Author: Techno Batch

Communications Outsourcing

Customer Success

Help Desk

Web and Video Conferencing

Customer Support

Image Recognition

Java Technologies

Software Repositories

Development

Business Intelligence (BI)

Collaboration

Contract Management

Electronic Signature

Interactive Voice Response (IVR)

Supply Chain Management

Enterprise

Accounting

Finance and Accounting

Applicant Tracking

Benefits Administration

Corporate Learning Management

Credentialing

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Brokers

Cloud Storage

Data Center Infrastructure Management

Data Center Outsourcing (USA)

Data Mapping

Data Observability

Data Privacy Management

Fraud Detection

Governance, Risk & Compliance

Hyper-Converged Infrastructure

IT Asset Disposal

IT Asset Management

Integration Platform as a Service (iPaaS)

Log Management

Network Performance Monitoring

Operating Systems

Packet Analyzer

Single Sign-On

Smart Contracts

Software Defined Storage (SDS)

Software Distribution

Solid State Drives

Tape Storage

Unified Endpoint Management (UEM)

Virtual Private Cloud (VPC)

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Digital Content Creation

Digital Signage

Email Management

Email Marketing

Marketing Automation

Social Media Management

Survey & Forms Building

Video Collaboration

Web Analytics

Marketing

Meeting Room Booking

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Acceleration

Sales

Animation

Building Information Modeling (BIM)

Equipment Rental

Insurance Suites

Investment Portfolio Management

Legal Billing

Public Sector Software

Tax Practice Management

Vertical-Specific

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DispatchEx is a delivery management software designed to streamline operations for courier and logistics companies of various sizes. According to the vendor, DispatchEx aims to automate key processes, enhance productivity, and improve customer satisfaction. This solution caters to industries such as courier services, logistics companies, e-commerce businesses, food delivery services, and retail companies.

## Key Features

**Courier Management Software**: According to the vendor, DispatchEx offers features to boost productivity and growth by automating first-mile operations. It allows for digitization and capturing of the entire product journey. DispatchEx provides a customer portal for order management, built-in SDKs/plugins for popular e-commerce platforms, geo-tracking, and QR codes to facilitate efficient operations. The software also automates the allocation of pick-ups to hubs and drivers, and enables scan-based pick-up completion through the mobile app. Additionally, DispatchEx supports reverse pick-ups for businesses.

**Last Mile**: DispatchEx aims to maximize first attempt delivery success and improve customer experience. The software provides a real-time view of deliveries, a mobile-based Shipsy Field Ops app, and multi-channel communication capabilities. According to the vendor, DispatchEx allows real-time communication through SMS/WhatsApp with consignees. The app flow is configurable to capture various kinds of information, and DispatchEx supports zero contact delivery operations in the post-COVID world. The software also offers the ability to validate non-delivery reasons of riders by triggering confirmation messages to the consignee. DispatchEx enables collaboration with multiple third-party logistics partners to extend last-mile reach through a platform approach. Route planning and optimization features are available to ensure speedy and efficient deliveries, and DispatchEx leverages geocoding to access exact delivery coordinates.

Starter

Bronze

Silver

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Platinum

ShipStation

ALK Technologies, acquired by Trimble, developed PC*Miler, a transportation management and route planning application for trucking entities needing geomapping and GIS information. The product is now offered under the Trimble MAPS brand.

PC*Miler

Trimble MAPS PC*Miler

DispatchEx

Last Mile Delivery

Techno Batch

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DispatchEx

Overview

What is DispatchEx?