DocLink Reviews

4 Ratings
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Score 8.0 out of 100

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Pamela Dalton | TrustRadius Reviewer
May 08, 2019

DocLink digital filing cabinet system creates a highly productive office!

Score 8 out of 10
Vetted Review
Verified User
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Pros and Cons

  • Maintains all scanned and processed documents since we converted from paper files. 13 years and counting for our company.
  • Able to create custom folders or "workflows" with specific permissions.
  • Able to quickly search using a wide variety of search parameters.
  • Allows the user to make notations, highlights, and digital stamps for future reference.
  • Allows the user to scan or drag and drop documents into the program and will convert to the acceptable format (ie: PDF will convert to TIF).
  • Search parameters are limited. I would love to be able to enter one value and the program pull in all items containing that value (ie: wildcard search).
  • The workflow creation module is complicated. There are so many steps, and if a step is overlooked during creation, the process does not function properly.
  • It is challenging to delete workflows once a history for a specific workflow has been established.
  • The services monitoring system is confusing for the average, non-technical user.
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Renae Clary | TrustRadius Reviewer
September 07, 2016

doc-link is a great choice for document storage and workflow

Score 8 out of 10
Vetted Review
Verified User
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Pros and Cons

  • Stores documents, easy to search and retrieve documents
  • Workflow is easy to use and set up
  • Users interface is uncomplicated and easy for users to learn
  • Document workflow can be confusing as it is all a workflow chart. Bigger worksflows get hard to follow in the flow chart. One solution we use is to break the workflow into smaller parts that all work together.
  • AD connections can be tricky to set up.
  • Customization is great but it would be nice to push the same customization to all users of a certain group and then lock it down.
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Anonymous | TrustRadius Reviewer
March 14, 2017

Altec DocLink can send and archive for you

Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Archives documents - all your documents in one place that you can retrieve as they were printed.
  • Emails documents - printing and emailing in one easy step, just print to the DocLink queue and DocLink reads the email address and sends it.
  • Faxes documents - so your recipient does use email? You can set the document to fax if email is not available.
  • Need to map fields to process documents, this is a manual process that needs to be automated for the template.
  • Sends thru a print queue, sometimes the queue goes offline and you don't know it right away.
  • Doesn't always tell you if the fax delivery failed, this is partially dependent on the fax software communications.
  • Limited fax support, hard to match up the DocLink server with faxing solution that's compatible when the server is virtual.
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About DocLink

DocLink is an integrated document management system from Altec headquartered in Laguna Hills, California.
Categories:  Document Management

DocLink Technical Details

Operating Systems: Unspecified
Mobile Application:No