DocuSign CLM, formerly SpringCM Reviews

5 Ratings
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Score 7.2 out of 100

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Reviews (1-4 of 4)

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January 27, 2020
Jeanette Wayne | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Problem: Revenue contracting cycle was taking more than 60 days and 3.2 process cycles before getting to the client.
Problem: No central repository existed for contracts, consuming thousands of staff hours looking for agreements.
Problem: No central repository existed for contracts, leaving leadership without the ability to review final/authorized agreement when addressing a client's concern.

The solution was used company-wide (revenue and expense) and among four lines of business (RR, Real Estate, Sand Unitization, Industrial Development).
  • Ability to templatize hundreds of agreement types (dropdowns, optional clause language)
  • Workflow process, ensuring contracts were properly vetted
  • Currency conversion (from numbers to language) relies on an MS-Word solution that is buggy. Won't convert 7+digit numbers.
  • Could be easier to engineer a template (requires some technical training).
A great solution:
  1. templatizing agreement types;
  2. driving workflows with conditions,
  3. archiving documents and attributing them by master data

I had wished that it was easier to engineer workflows and templates (greatest opportunity to expand).
Read Jeanette Wayne's full review
January 23, 2020
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I used it when onboarding and pre-onboarding. It was a seamless process since I applying for a job in another state and couldn't physically hand documents over. DocuSign made it easier for both parties to move forward. I believe there are other departments in our company that work with clients such that they need the privacy and efficiency DocuSign offers. Since we handle sensitive data internally and externally.
  • User-friendly.
  • Seamless integration.
  • Modularity in features.
  • Customization.
DocuSign is well suited for finance, HR, and health industries. I'm unsure if it's fully leveraged in these industries, but for the case of finance and health, these industries are lagging in tech and processes. A lot of sectors are still functioning in old practices that are causing them to lag or generate inefficiencies.
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November 05, 2019
Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Review Source
We have been using SpringCM for about two years now within our sales organization. It is our primary contract management tool.
  • Upload feature.
  • SpringCM dashboard for seeing your tasks.
  • Email notifications.
  • Not user intuitive.
  • Unreliable - crashes and you don't know if your contract was sent to the client.
SpringCM is well suited for contract management but it does a poor job and causes more frustration than help as a user of the software.
I am constantly experiencing issues with SpringCM.
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February 11, 2019
Larry Lueck | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
We use SpringCM as a contract repository and as a tracker for renewal/termination/expiration date tracker. It is used by the legal department but supports the entire organization. We had a problem locating contracts, determining which contracts were in effect and missing key renewal or termination deadlines.
  • You can easily find contracts once you put them in the system.
  • Can set up your own contract attributes.
  • Support is fantastic.
  • Does not automatically convert contracts into searchable text.
  • Need to manually set up reminders which leaves room for human error.
  • No easy way to see what terms we have agreed to in other contracts.
If you want to use SpringCM with Salesforce it seems like this program is perfect for that integration. If you want to use it as just a contract repository and/or reminder tracker, there are probably better options.
Read Larry Lueck's full review

DocuSign CLM, formerly SpringCM Scorecard Summary

What is DocuSign CLM, formerly SpringCM?

DocuSign CLM, formerly SpringCM, is a cloud-based platform that can be used to manage documents, contracts and related collateral. The solution includes workflows that can be tailored to an organization's business processes. It is also designed to accelerate team collaboration. SpringCM was acquired by DocuSign in the summer of 2018.

DocuSign CLM, formerly SpringCM Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Personal$15per month
Standard$40per user/per month
Business Pro$60per user/per month
Advanced SolutionsContact sales team
Real Estate Starter$15per month
DocuSign for Realtors$35per user/per month
Real Estate Plus, Broker EditionContact sales team
Sandbox AccountFree
Starter$75per month
Intermediate$450per month
Enterprise OfferingsContact sales team

DocuSign CLM, formerly SpringCM Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No