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DocuSign Identify has proven to be a valuable tool for a wide range of users. With the ability to work remotely, many professionals have …
Overview
What is DocuSign Identify?
DocuSign Identify makes identity proofing and authentication a part of eSignature. This helps users to protect important agreements, and customer experience. The solution helps meet requirements with Know Your Customer (KYC), Anti-Money Laundering (AML) and regional regulations. Verification status is…
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What is DocuSign Identify?
DocuSign Identify makes identity proofing and authentication a part of eSignature. This helps users to protect important agreements, and customer experience. The solution helps meet requirements with Know Your Customer (KYC), Anti-Money Laundering (AML) and regional regulations. Verification status…
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Product Details
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What is DocuSign Identify?
DocuSign Identify makes identity proofing and authentication a part of eSignature. This helps users to protect important agreements, and customer experience. The solution helps meet requirements with Know Your Customer (KYC), Anti-Money Laundering (AML) and regional regulations. Verification status is recorded in every Certificate of Completion.
The solution helps users verify signer identity beyond the standard practice of clicking an emailed link. DocuSign Identify helps to make identity proofing and authentication a seamless part of eSignature. This helps to protect important agreements, and customer experience. Its ID Verification digitally verifies signer identity via government IDs, knowledge-based authentication (KBA) questions, or electronic IDs. It is presented as mobile-friendly, and it is available worldwide.
The solution helps users verify signer identity beyond the standard practice of clicking an emailed link. DocuSign Identify helps to make identity proofing and authentication a seamless part of eSignature. This helps to protect important agreements, and customer experience. Its ID Verification digitally verifies signer identity via government IDs, knowledge-based authentication (KBA) questions, or electronic IDs. It is presented as mobile-friendly, and it is available worldwide.
- ID and eID Verification - Verify with major government-issued IDs and eIDs with ID Verification worldwide. Signers can also submit their existing bank logins to confirm identity.
- Knowledge-Based Authentication - Part of ID Verification, KBA lets signers verify their identity by correctly answering personal questions about themselves.
- Flexible Admin Controls - Choose from pre-set configuration or customize, such as type of ID methods and country of issuance accepted, ID data retained, and name matching precision.
- Identification for digital signatures - Combine with DocuSign's Standards Based Signatures offerings to sign digital signatures, including Advanced and Qualified Electronic Signatures under eIDAS.
- Proof of Verification - Write verification status and ID data into a system of record using APIs. Authentication details appear in every eSignature Certificate of Completion.
- SMS Authentication - Two-factor authentication with a one-time code available to users in 180+ countries. Use it as a stand-alone solution or add to your identity verification process.
DocuSign Identify Video
Watch DocuSign ID Verification
DocuSign Identify Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
DocuSign Identify has proven to be a valuable tool for a wide range of users. With the ability to work remotely, many professionals have been able to seamlessly continue their work with clients even in a post-covid world. This software has allowed users to send mass documents, signatures, and verifications, streamlining their workflow and enabling efficient collaboration with multiple clients in a day. In particular, those involved in verifying students for state board issues have found that all the necessary information can be sent off together, making the process much smoother. The digital signature feature has received high praise from users, as it offers an easy and quick way to sign documents, ultimately saving time and effort. Additionally, the reduction in paper clutter and improved organization of legally signed documents have been appreciated by users, along with the elimination of physical contracts. Small firms have benefited significantly from this software as they can quickly complete contract and NDA signings without the need for travel, resulting in both time and cost savings. The secure and virtual nature of DocuSign Identify's identification verification has received high appreciation in a world where everything is moving towards digital formats. Overall, this software has met user expectations by providing efficient solutions for remote work, streamlined document processing, and enhanced security.
Simplicity and ease of use: Several users have praised the software for its simplicity and user-friendly interface, making it easy to navigate and utilize. They appreciated the convenience of being able to create templates easily and customize the workflow order, streamlining the document completion process.
Time-saving features: Many reviewers highlighted the time-saving aspect of the software, particularly in regards to digital signatures. They mentioned that compared to traditional paper documents, the process was less time-consuming. The immediate response they could receive from candidates was also appreciated.
Convenience and flexibility: Users found the software convenient in various ways. They mentioned not needing to create an account, having the option to request documents via email, and being able to handle sensitive documents securely. Additionally, reviewers praised its compatibility with various devices and integration with their workspace, allowing for seamless access and usage from anywhere.
Confusing and Annoying Template Building Process: Some users have found the process of building templates in Docusign to be confusing and annoying. They specifically mentioned difficulties when filling in boxes and adding signatures, which added complexity to their workflow.
Difficult Mobile Signature Feature: Several clients who were not familiar with technology struggled with the mobile signature feature in Docusign. They found the compressed interface challenging to navigate, resulting in a time-consuming experience that hindered their efficiency.
Limited Features Compared to Competitors: In comparison to other software available on the market, some users felt that Docusign had fewer features. This limitation made it less versatile for their needs and prompted them to consider alternative solutions that offered more functionality.
Reviews
(1-1 of 1)Companies can't remove reviews or game the system. Here's why
July 22, 2022
Amazing Product for ID Verification
DocuSign Identify helps my company save a lot of costs
and it's secure. Automating identification is a great advantage because it can
be done virtually and anywhere. Now that everything is moving to a digital
format, DocuSign Identify is great to verify the identity of our clients.
- Digitally identify identity
- Save time identifying identity
- Safety
- Customer service and assistance
- Tutorials on how to use it in the website
- Security
- Save time
- User-friendly
- Our process has improved tremendously. We can now request ID verification in minutes. It takes our clients five minutes to verify
- It is a safe way to request for ID verification
- No hassle and unnecessary back and forth emails
We selected DocuSign Identify because of the company's reputation. We already use DocuSign to request signatures, but this new feature syncs well with our process