DocuSign

DocuSign

Customer Verified
Top Rated
Score 8.2 out of 10
Top Rated
DocuSign

Overview

What is DocuSign?

DocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.
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Recent Reviews

DocuSign

1 out of 10
June 22, 2022
I have been with DocuSign since 2015 and I can say they have the worst customer support. I originally wrote a long explanation as to why I …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of DocuSign, and make your voice heard!

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Pricing

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Personal

$15

Cloud
per month

Real Starter

$15

Cloud
per month

DocuSign for Realtors

$35

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.docusign.com/products-and…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Demos

DocuSign eSignature: How it Works
01:19
Best Contract Platforms for E-Signatures? (PandaDoc, signNow, DocuSign)
04:17
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Product Details

What is DocuSign?

DocuSign states its mission is to accelerate business and simplify life for companies and people around the world.


DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature to sign electronically on practically any device, from almost anywhere, at any time.

Legacy, paper-based agreement processes are manual, slow, expensive, and error-prone. So DocuSign aims to eliminate the paper, automate the process, and connect it to all the other systems that businesses are already using.

The vendor states their platform has 350+ prebuilt integrations with popular business apps. In addition, its API enables embedding and connecting DocuSign with customers’ websites, mobile apps, and custom workflows. They boast more than 500,000 customers and hundreds of millions of users in over 180 countries, using DocuSign to accelerate the process of doing business and to simplify people's lives.

DocuSign Screenshots

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DocuSign Videos

DocuSign eSignature: How it Works
Whether you are an independent contractor, sole proprietor, small business, medium-sized business, or large enterprise - digital contract management platforms are designed to keep you on schedule with agreements as well as organized should you ever need to refer back to a cont...
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DocuSign Competitors

DocuSign Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone
Supported CountriesSingapore, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Netherlands, United Arab Emirates, Unites States, United Kindom, Turkey, Ukraine, Uruguay, Vietnam, Romania, Russia, Latvia, Lithuania, Luxembourg, Macau, Malaysia, Mexico, New Zealand, Norway, Nigeria, Peru, Philippines, Poland, Portugal, Argentina, Australia, Austria, Belgium, Brazil, Brunei, Cameroon, Canada, Chile, China, Columbia, Czech Republic, Ireland, Japan, Kazakhstan, Italy, Indonesia, Israel, Denmark, Ecuador, Egypt, Estonia, Finland, France, Greece, Germany, Guatemala, Hungry, Hong Kong, Iceland, India, Indonesia

Frequently Asked Questions

DocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.

PandaDoc, Dropbox Sign, and Citrix RightSignature are common alternatives for DocuSign.

Reviewers rate Availability and Performance and Implementation Rating highest, with a score of 10.

The most common users of DocuSign are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews

(1-25 of 103)
Companies can't remove reviews or game the system. Here's why
January 11, 2023

DocuSign Review

Emily Wallace | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Adobe Acrobat Sign is less user-friendly and more suited to small scopes, or one-off documents. It lacks the use of templates that DocuSign has, which is what ultimately streamlines and delivers the consistency and efficiencies for the business.
November 24, 2022

Easy E-Signature tool

Shrina Jain | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Deal hub is a relatively complicated software, my company requirement was limited to getting the document verifed and then get it signed from the right set of designation after the verification The evaluation process of DocuSign was also smooth and it was very simple to implement and accept by the end users hence we choose DocuSign over Deal hub
November 04, 2021

DocuSign makes work easy

Score 7 out of 10
Vetted Review
Verified User
DOcusign is quite old and reliable in respect of other vendors available in the market. There is no complexity in signing which is generally faced while using Authetisign and also it has no problem in inserting big text which other apps have this issue.
Erin Gracyalny | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I prefer DocuSign to Adobe Sign because of the workflow process. To me, DocuSign flows much easier and the interface is easier for me to locate the things I need. I also appreciate the templates that DocuSign allowed, especially because Egnyte had a direct integration with DocuSign. This made it incredibly easy to find the document in Egnyte, choose to send it via DocuSign, and then work in DocuSign to input the correct fields for the document to send to a customer.
Score 8 out of 10
Vetted Review
Verified User
I didn't make the decision myself on why we selected DocuSign so hard to say but bottom line is a lot of them do the same thing... e-signature. Pretty straightforward stuff! I think it really comes down to personal preference, perhaps user interface, and what just feels most comfortable for the end user.
Dave Bevington | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
DocuSign is so much more widely used and I think reliable. Who knows where HelloSign will be in a few years and I don't think they have nearly the funding to compete with DocuSign. Also, everyone uses DocuSign and it makes clients feel secure knowing the name of software carrying their sensitive information.
Krystofer Gardner | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
When viewing other competing products they didn't have the superior functionality that DocuSign had, nor the admin control. However, it should be noted that since making the selection, competing products have greatly improved.
Matthew McGinnis | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I would say that DocuSign's biggest competitor and a most similar product is Adobe Sign. They both offer almost identical features with Adobe offering a slightly better interface. Adobe Sign is also less costly than DocuSign while offering templates that can be useful for various activities. If you are looking for more branding options then Adobe offers a slight advantage but for corporate control, I would say DocuSign offers more security.
Jeanette Carroll | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
DocuSign is the one we went with because of the majority of people who use it regularly. It's the first one that comes to mind when you think of electronic signatures. We do use AdobeSign with our HR platform because that is the one that is integrated with it, but standalone documents are all sent for signature and completion using DocuSign.
Score 10 out of 10
Vetted Review
Verified User
I have not used any other but I know there are other cheaper tools out there but it depends how many documents a company is dealing with and need signatures. We use it both for our own use with our employees and for any contracts we handle with consultants and customers.
Score 10 out of 10
Vetted Review
Verified User
Adobe Sign has closed the gap between it and DocuSign in recent years. I still think DocuSign outclasses Adobe's offering in ease of use, and it makes less sense to go with Adobe Sign unless you are already steeped in the Adobe Creative Cloud ecosystem (e.g., Adobe Acrobat, Photoshop, Lightroom). However, Adobe Sign is a fine alternative if you already own other Adobe products, because you can get Adobe Sign at a steeper discount.

Side by side, I still give DocuSign the slight edge over Adobe Sign.
Score 10 out of 10
Vetted Review
Verified User
We prefer DocuSign to Adobe Sign and HelloSign for its name recognition (important to those working with us), preferred interface, and ease of use, and safety. After exploring all three, DocuSign was the clear winner.
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