DocuSign Reviews

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Ratings and Reviews
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Score 7 out of 10
Vetted Review
Verified User
Review Source
The interface is simple enough. However, customization of documents requires differing levels of development, mostly dependent on the platform in which DocuSign is going to be used. This is especially true when there are embedded DocuSign fields being used in a 3rd party app.
Tony Woods, PHR, CIPD | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I can't imagine doing business without DocuSign now. I would never want to go back to the way we used to do things. The "new way" is "the way" is "the right way." We can honestly be proud of a "one right way" process and not have to suffer through "5 ways for 5 days."
May 23, 2015

Field Sales Rep

Craig Hansen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
The product / service works! In 3 years, I've personally never experienced a technical problem when using DocuSign! It's fast easy for me, the customer and my company. I often like to discuss with need 3 things to be successful. Good People, process and technology! DocuSign is the technology that has improved our process! It allows me and other Sales Reps to perform better!
Michael Harris | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
It facilitates exchanges of contracts, tax documents and legal materials electronically and that DocuSign’s features include authentication services, user identity management and workflow automation making it easier for the creator and signers.
Score 10 out of 10
Vetted Review
Verified User
Review Source
The product is a great tool for a remote workforce. As the company gets bigger, adding users to the account can be rather expensive.
We considering providing read/sign only access for certain individuals and providing full access to other users as necessary to reduce costs.

What is DocuSign?

DocuSign states its mission is to accelerate business and simplify life for companies and people around the world.

DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature to sign electronically on practically any device, from almost anywhere, at any time.

Legacy, paper-based agreement processes are manual, slow, expensive, and error-prone. So DocuSign aims to eliminate the paper, automate the process, and connect it to all the other systems that businesses are already using.

The vendor states their platform has 350+ prebuilt integrations with popular business apps. In addition, its API enables embedding and connecting DocuSign with customers’ websites, mobile apps, and custom workflows. They boast more than 500,000 customers and hundreds of millions of users in over 180 countries, using DocuSign to accelerate the process of doing business and to simplify people's lives.

DocuSign Screenshots

DocuSign Video

DocuSign eSignature: How it Works

DocuSign Integrations

DocuSign Competitors

DocuSign Pricing

More Pricing Information

SaaS Editions Pricing
Pricing DetailsTerms
Personal$15per month
Standard$40per month
Business Pro$60per month
Advanced SolutionsCustom Pricing
Real Starter$15per month
DocuSign for Realtors$35per month

DocuSign Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone
Supported CountriesSingapore, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Netherlands, United Arab Emirates, Unites States, United Kindom, Turkey, Ukraine, Uruguay, Vietnam, Romania, Russia, Latvia, Lithuania, Luxembourg, Macau, Malaysia, Mexico, New Zealand, Norway, Nigeria, Peru, Philippines, Poland, Portugal, Argentina, Australia, Austria, Belgium, Brazil, Brunei, Cameroon, Canada, Chile, China, Columbia, Czech Republic, Ireland, Japan, Kazakhstan, Italy, Indonesia, Israel, Denmark, Ecuador, Egypt, Estonia, Finland, France, Greece, Germany, Guatemala, Hungry, Hong Kong, Iceland, India, Indonesia

Frequently Asked Questions

What is DocuSign?

DocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.

What is DocuSign's best feature?

Reviewers rate Availability and Performance and Implementation Rating highest, with a score of 10.

Who uses DocuSign?

The most common users of DocuSign are from Mid-size Companies and the Computer Software industry.