DocuSign

DocuSign

Customer Verified
Top Rated
Score 8.2 out of 10
Top Rated
DocuSign

Overview

What is DocuSign?

DocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.
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Recent Reviews

DocuSign

1 out of 10
June 22, 2022
I have been with DocuSign since 2015 and I can say they have the worst customer support. I originally wrote a long explanation as to why I …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Emily Wallace | TrustRadius Reviewer
Emily Wallace
Talent Acquisition Coordinator
The Warehouse Group (Retail, 10,001+ employees)
Shrina Jain | TrustRadius Reviewer
Shrina Jain
Senior Channel Sales Manager
Freshworks (Information Technology & Services, 1001-5000 employees)

Video Reviews

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Pricing

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Personal

$15

Cloud
per month

Real Starter

$15

Cloud
per month

DocuSign for Realtors

$35

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.docusign.com/products-and…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Demos

DocuSign eSignature: How it Works
01:19
Best Contract Platforms for E-Signatures? (PandaDoc, signNow, DocuSign)
04:17
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Product Details

What is DocuSign?

DocuSign states its mission is to accelerate business and simplify life for companies and people around the world.


DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature to sign electronically on practically any device, from almost anywhere, at any time.

Legacy, paper-based agreement processes are manual, slow, expensive, and error-prone. So DocuSign aims to eliminate the paper, automate the process, and connect it to all the other systems that businesses are already using.

The vendor states their platform has 350+ prebuilt integrations with popular business apps. In addition, its API enables embedding and connecting DocuSign with customers’ websites, mobile apps, and custom workflows. They boast more than 500,000 customers and hundreds of millions of users in over 180 countries, using DocuSign to accelerate the process of doing business and to simplify people's lives.

DocuSign Screenshots

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DocuSign Videos

DocuSign eSignature: How it Works
Whether you are an independent contractor, sole proprietor, small business, medium-sized business, or large enterprise - digital contract management platforms are designed to keep you on schedule with agreements as well as organized should you ever need to refer back to a cont...
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DocuSign Integrations

DocuSign Competitors

DocuSign Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone
Supported CountriesSingapore, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Netherlands, United Arab Emirates, Unites States, United Kindom, Turkey, Ukraine, Uruguay, Vietnam, Romania, Russia, Latvia, Lithuania, Luxembourg, Macau, Malaysia, Mexico, New Zealand, Norway, Nigeria, Peru, Philippines, Poland, Portugal, Argentina, Australia, Austria, Belgium, Brazil, Brunei, Cameroon, Canada, Chile, China, Columbia, Czech Republic, Ireland, Japan, Kazakhstan, Italy, Indonesia, Israel, Denmark, Ecuador, Egypt, Estonia, Finland, France, Greece, Germany, Guatemala, Hungry, Hong Kong, Iceland, India, Indonesia

Frequently Asked Questions

DocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.

PandaDoc, Dropbox Sign, and Citrix RightSignature are common alternatives for DocuSign.

Reviewers rate Availability and Performance and Implementation Rating highest, with a score of 10.

The most common users of DocuSign are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

 (864)

Attribute Ratings

Reviews

(1-12 of 12)
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October 29, 2021

DocuSign Will Save You Time

Verified User
Analyst in Human Resources
Paper & Forest Products Company, 1001-5000 employees
Score 7 out of 10
Vetted Review
Verified User
Likelihood to Renew
7
The interface is simple enough. However, customization of documents requires differing levels of development, mostly dependent on the platform in which DocuSign is going to be used. This is especially true when there are embedded DocuSign fields being used in a 3rd party app.
July 15, 2016

No more "its in the mail"

Tony Woods, PHR, CIPD | TrustRadius Reviewer
Tony Woods, PHR, CIPD
Director of Human Resources
Sun World International, LLC. (Food & Beverages, 10,001+ employees)
Score 9 out of 10
Vetted Review
Verified User
Likelihood to Renew
10
I can't imagine doing business without DocuSign now. I would never want to go back to the way we used to do things. The "new way" is "the way" is "the right way." We can honestly be proud of a "one right way" process and not have to suffer through "5 ways for 5 days."
July 12, 2016

DocuSign - great for a Remote Workfoce

Verified User
Former Employee in Finance and Accounting
Education Management Company, 5001-10,000 employees
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Renew
7
The product is a great tool for a remote workforce. As the company gets bigger, adding users to the account can be rather expensive.
We considering providing read/sign only access for certain individuals and providing full access to other users as necessary to reduce costs.
May 23, 2015

Field Sales Rep

Craig Hansen | TrustRadius Reviewer
Craig Hansen
Field Sales Rep
Angie's List (1001-5000 employees)
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Renew
10
The product / service works! In 3 years, I've personally never experienced a technical problem when using DocuSign! It's fast easy for me, the customer and my company. I often like to discuss with colleagues....you need 3 things to be successful. Good People, process and technology! DocuSign is the technology that has improved our process! It allows me and other Sales Reps to perform better!
December 06, 2013

Using DocuSign as an Enterprise Application

Michael Harris | TrustRadius Reviewer
Michael Harris
Sr Business Analyst
Wellpoint Anthem (Hospital & Health Care, 10,001+ employees)
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Renew
10
It facilitates exchanges of contracts, tax documents and legal materials electronically and that DocuSign’s features include authentication services, user identity management and workflow automation making it easier for the creator and signers.
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