Docuware Cloud Reviews

9 Ratings
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Score 8.3 out of 100

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Reviews (1-3 of 3)

Anonymous | TrustRadius Reviewer
January 24, 2020

Streamlines data processing and document storage functions

Score 9 out of 10
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We use Docuware Cloud for document storage eliminating bulky paper files and allowing us to maintain more up to date records for our clients. There are checks and balances to the way we use Docuware Cloud, and without this product, we would be using way too many man-hours to process applications.
  • Document Storage
  • Integration with Dynamics CRM
  • Back-end Administrative functions are a bit antiquated.
We can use Docuware Cloud as a checks and balances program for our application processing in our data department. This is a time saver and allows us to access information at our multiple locations, as well as we have clients in various states. We can assign documents to others throughout the processing of applications, and this has allowed us to keep better track of our documentation with clients.
We use a third-party company to assist in the support process, and they have been great to work with. Quick turn around on issues and almost immediate communication concerning support tickets. They are more than willing to consult with our IT partners as well, which is a must for our business.
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Anonymous | TrustRadius Reviewer
December 14, 2018

The experience of Docuware platform

Score 8 out of 10
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Verified User
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Docuware Cloud started as a tool for a department that needed to start a process of documentation and ordering. This tool was adding a lot of value and information to our process. We have managed to improve the purchasing process, and now we have a flow to document every part of the process from when the order is entered until the payment is confirmed. This helps to have a better response and control of information.
  • Control of the flow of online processes
  • Automation of the company processes
  • Online forms and digitization of processing documents
  • Integration with corporate domains. Administration is complex.
  • Some features require a separate download.
I like Docuware Cloud forms designer. You can drag various elements onto the form and quickly place them where you want. This function permits more interaction and faster work.Consulting many documents in different places can be very tedious because you must perform several downloads.
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Anonymous | TrustRadius Reviewer
June 13, 2017

Docuware, basic document management for small companies.

Score 3 out of 10
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Verified User
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Docuware is being used to document and track our purchasing workflows. The approval process was the main reason we implemented Docuware. We needed a means of tracking who was approving expenditures.
  • Workflow management is fairly intuitive.
  • Basic document management functions are handled well.
  • Easy to administrate.
  • No active directory integration, this doubles up user management.
  • No Outlook integration. Would be nice to be able to interact with Docuware from email.
  • No mobile application. We have many remote users that would benefit from this.
A small business in need of document management would be able to get by with Docuware. A large business would be better off spending the money for something more advanced that integrates with enterprise software.
Support seems eager to help but often unable to do so. Anything outside of the norm is unsupported.
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About Docuware Cloud

Docuware Cloud is a document management software offering from DocuWare. It includes features such as scalability and cloud document management.
Categories:  Document Management