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The Dolphin Power Dialer has become an indispensable tool for businesses across various industries. With its robust features and …
Overview
What is Dolphin Power Dialer?
Dolphin Power Dialer is offered by Electronic Voice Services (EVS) headquartered near Dallas, Texas.
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What is Dolphin Power Dialer?
Dolphin Power Dialer is offered by Electronic Voice Services (EVS) headquartered near Dallas, Texas.
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Product Details
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- Tech Details
What is Dolphin Power Dialer?
Dolphin Power Dialer Video
www.DolphinDialer.com Grand Tour of our Dolphin Power Seller call center software, designed to increase calls and agent efficiency. Sign up for a free trial today!
Dolphin Power Dialer Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
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The Dolphin Power Dialer has become an indispensable tool for businesses across various industries. With its robust features and user-friendly interface, users have found it to be the solution they need to streamline their calling process and increase productivity. By tracking calls, allowing for comments, and enabling pre-recorded messages, the Power Dialer simplifies the task of following up with leads, saving time and effort.
For insurance sales professionals in particular, the Dolphin Power Dialer has proven to be a game-changer. It ensures that users can make their check every week by efficiently managing their calling process. The ability to mouse click a prerecorded voicemail and immediately dial the next number is a welcomed feature that significantly improves efficiency.
One of the key business problems that Dolphin Power Dialer solves is the need for businesses to reach a high number of customers per hour. With its automated calling functionality and the ability to leave canned messages when necessary, users are able to make contact with a large number of customers in less time, resulting in increased productivity. Additionally, this reliable tool ensures that users are always talking to the next prospect without any service issues.
Customers have consistently praised the Dolphin team's excellent support. From addressing implementation problems to offering guidance on challenges faced during usage, the customer support team goes above and beyond to assist users in getting the most out of the software. This level of support is particularly valuable for businesses that rely on outbound calling, even when using offshore contracted telemarketing agents.
Overall, users have found the Dolphin Power Dialer to be a powerful and customizable solution that caters to their specific needs. Its affordability and inclusion of a VoIP client make it an attractive option for businesses looking to thrive and grow. With its simple import process for call lists and easy-to-use interface, it has become the go-to power dialer for many users who consider it as one of the best options available on the market.
Easy to Use and Customizable: Multiple users have found Dolphin Power Dialer to be user-friendly and customizable to their specific needs. They appreciate the software's intuitive interface, which allows for easy navigation and quick access to features such as a calendar, CRM, email functions, and click dialer. Additionally, they like the option of choosing which functions to use and being able to hide modules they are not interested in.
Efficient Customer Support: Reviewers highly praise Dolphin Power Dialer's customer support team for their helpfulness and accommodation. Users value the assistance provided by real people who are available even outside of office hours. The availability of video tutorials is also appreciated for learning how to use the software effectively.
Time-Saving Features: Many users highlight Dolphin Power Dialer's time-saving features. They appreciate the speed at which it dials numbers, allowing them to quickly move from one call to the next. The ability to skip over fax numbers saves them valuable time during their calling process. Furthermore, pre-recorded messages save significant amounts of time during calls, while call transfer to multiple telephone numbers and access to all relevant information when dialing a specific number add convenience and efficiency.
Rebooting Issues: Some users have experienced system rebooting problems, particularly after obtaining a new modem. However, it is important to note that this issue has primarily been attributed to the user's ISP.
Difficulty in Mapping and Setting Up Tags: Users have highlighted difficulties in mapping and setting up tags within Dolphin Power Dialer. This can cause frustration and inefficiency when trying to organize contacts and manage call campaigns.
Limited Compatibility with Other Programs: The software lacks interaction with outside programs like Excel, making it challenging for users to update their phone lists within the program. Additionally, there are reported communication problems with other Dolphin systems and issues integrating with Constant Contact or CRM platforms.