Name: Dolphin Dialer Grand Tour by EVS7
Uploaded: 2015-06-01T20:23:39.000Z
Duration: 6 min 6 s
Description: www.DolphinDialer.com Grand Tour of our Dolphin Power Seller call center software, designed to increase calls and agent efficiency. Sign up for a free trial today!

Help Desk

Web and Video Conferencing

Customer Support

Automation Testing

Development

Higher Education

K-12 Online Learning

Education

Barcode

Business Intelligence (BI)

Collaboration

File Sharing

Smart Spaces

Streaming Analytics

Enterprise

Accounting

Financial Close

Finance and Accounting

Applicant Tracking

Background Check

Corporate Learning Management

Diversity, Equity, and Inclusion (DEI)

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Business Internet Service Providers (ISPs)

Cloud Cost Management

Cloud Storage

Data Preparation

Debugging

Edge Computing

Fraud Detection

Integration Platform as a Service (iPaaS)

License Management

Managed Hosting

Managed Security Service

Modular Storage Area Network (SAN)

Network Function Virtualization (NFV)

Network Monitoring

Network Performance Monitoring

Packet Analyzer

Runtime Application Self-Protection

Secure Web Gateway

Virtual Private Cloud (VPC)

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

App Store Optimization (ASO)

Community

Content Experience

Content Management

Creative Collaboration

Customer Journey Mapping

Digital Asset Management

Email Marketing

Marketing Automation

Online Proofing

Public Relations (PR)

Sales and Marketing Automation

Social Media Management

Social Media Marketing

Survey & Forms Building

Video

Web Analytics

Marketing

Interactive Whiteboard

Project Management

Professional Services

Customer Communication Management

Customer Relationship Management (CRM)

Sales Content Management

Sales

Chiropractic

Civil Engineering

ID Card

Moving Software

Nonprofit Fundraising

Oil and Gas

Tax Practice Management

Vertical-Specific

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The Dolphin Power Dialer has become an indispensable tool for businesses across various industries. With its robust features and user-friendly interface, users have found it to be the solution they need to streamline their calling process and increase productivity. By tracking calls, allowing for comments, and enabling pre-recorded messages, the Power Dialer simplifies the task of following up with leads, saving time and effort.

For insurance sales professionals in particular, the Dolphin Power Dialer has proven to be a game-changer. It ensures that users can make their check every week by efficiently managing their calling process. The ability to mouse click a prerecorded voicemail and immediately dial the next number is a welcomed feature that significantly improves efficiency.

One of the key business problems that Dolphin Power Dialer solves is the need for businesses to reach a high number of customers per hour. With its automated calling functionality and the ability to leave canned messages when necessary, users are able to make contact with a large number of customers in less time, resulting in increased productivity. Additionally, this reliable tool ensures that users are always talking to the next prospect without any service issues.

Customers have consistently praised the Dolphin team's excellent support. From addressing implementation problems to offering guidance on challenges faced during usage, the customer support team goes above and beyond to assist users in getting the most out of the software. This level of support is particularly valuable for businesses that rely on outbound calling, even when using offshore contracted telemarketing agents.

Overall, users have found the Dolphin Power Dialer to be a powerful and customizable solution that caters to their specific needs. Its affordability and inclusion of a VoIP client make it an attractive option for businesses looking to thrive and grow. With its simple import process for call lists and easy-to-use interface, it has become the go-to power dialer for many users who consider it as one of the best options available on the market.

Easy to Use and Customizable: Multiple users have found Dolphin Power Dialer to be user-friendly and customizable to their specific needs. They appreciate the software's intuitive interface, which allows for easy navigation and quick access to features such as a calendar, CRM, email functions, and click dialer. Additionally, they like the option of choosing which functions to use and being able to hide modules they are not interested in.

Efficient Customer Support: Reviewers highly praise Dolphin Power Dialer's customer support team for their helpfulness and accommodation. Users value the assistance provided by real people who are available even outside of office hours. The availability of video tutorials is also appreciated for learning how to use the software effectively.

Time-Saving Features: Many users highlight Dolphin Power Dialer's time-saving features. They appreciate the speed at which it dials numbers, allowing them to quickly move from one call to the next. The ability to skip over fax numbers saves them valuable time during their calling process. Furthermore, pre-recorded messages save significant amounts of time during calls, while call transfer to multiple telephone numbers and access to all relevant information when dialing a specific number add convenience and efficiency.


Rebooting Issues: Some users have experienced system rebooting problems, particularly after obtaining a new modem. However, it is important to note that this issue has primarily been attributed to the user's ISP.

Difficulty in Mapping and Setting Up Tags: Users have highlighted difficulties in mapping and setting up tags within Dolphin Power Dialer. This can cause frustration and inefficiency when trying to organize contacts and manage call campaigns.

Limited Compatibility with Other Programs: The software lacks interaction with outside programs like Excel, making it challenging for users to update their phone lists within the program. Additionally, there are reported communication problems with other Dolphin systems and issues integrating with Constant Contact or CRM platforms.

Dolphin Power Dialer is offered by Electronic Voice Services (EVS) headquartered near Dallas, Texas.

Basic

Professional

Organization

Apollo.io

Business

Salesmate

Dolphin Power Dialer

Dialer Software includes auto dialers and predictive dialers. Auto dialers automatically dial phone numbers. Predictive dialers are a type of auto dialer that attempt to reduce the time agents spend between calls algorithmically, maximizing agent efficiency.

Sales Dialer

Electronic Voice Services (EVS)

Dolphin Dialer Grand Tour by EVS7

www.DolphinDialer.com Grand Tour of our Dolphin Power Seller call center software, designed to increase calls and agent efficiency. Sign up for a free trial today!

Dialer Logistics

Features related to the logistical approach of a sales dialer product.

Single line dialing

Double line dialing

Calls are dialed on two lines simultaneously.

Triple line dialing

Calls are dialed on three lines simultaneously.

Call into server with landline

Salespeople use their own landline phone to connect to the dialer and take calls.

Call into server with VoIP "soft phone"

Salespeople can use VoIP telephony business phones to connect to the dialer and take calls.

Call into server with mobile phone

Salespeople can use cell phones to connect to the dialer and take calls. (May be a mobile app.)

Predictive dialer

Dials multiple numbers at once; connects the salesperson if a live speaker answers.

Power dialer

Dials one number at a time; automatically dials the next number if the call is not answered by a live speaker.

Preview Dialer

Features related to contact history and background, providing context for the call; displays sales intelligence for dialers.

Contact preview

Users can view information about the contact they’re calling; aggregated contact information pops-up to provide context for the sales call.

Dialer-CRM integration

Dialer software integrates to users’ CRM system to pull in contact information and/or add information about calls into CRM records.

Built-in CRM

Dialer includes some built-in CRM features.

Dialer integration to social media

Dialer integrates to social media to pull in background info on contacts from social profiles

SI database integration

Dialer integrates to third-party databases for additional sales intelligence information, such as Data.com

Call notes & tags

Users can take notes and create tags based on phone conversations; used for organizing/prioritizing contacts and contributes to SI.

Automatic call logging

Dialer automatically logs all calls (successful/attempted).

Core Dialer

Features that support sales calls with automatic dialing.

Outbound dialing

Allows reps to quickly and automatically make outbound sales calls based on call lists.

Inbound routing

Routes inbound calls, often callbacks, to agents based on availability and/or expertise or existing relationships.

Custom caller ID

Users can customize the caller ID that will appear to recipients; often, this can automatically show a number with a local area code, or at least a non-800 number.

Click-to-call

Users can click on phone numbers on the computer (in contact records and other contexts) to call a specific person without manually dialing.

Recorded voicemail drop

Users can pre-record voicemails and click to drop the voicemail if an answering machine, rather than a live person, picks up. Meanwhile, the dialer will move on to the next number on the list so that the salesperson does not need to wait for the message to finish playing to start talking to another contact.

Dialer contact import

Easy to import contacts, leads, etc. Contacts may be uploaded via spreadsheets, or pulled in from CRM systems or lead submission forms on a website.

Campaign & list management

Users can create and modify contact lists/calling campaigns.

Call Follow-up and Quality Assurance

Features that allow salespeople to understand call activity and respond/take future action based on call activity.

Sales emails

Includes email functionality for nurturing warm leads or contacting people who were unavailable via phone. Emails can be sent within the dialer software interface.

Follow-up calls

Users can schedule/automate follow-up calls for recipients who did not answer, or who indicated that a follow-up call was necessary.

Appointment scheduling

Users can schedule appointments and manage appointments including time slots.

Calendar sync

The dialer software syncs with electronic calendars, such as Google Calendar and Outlook.

Dialer reporting & analytics

Includes dashboards and/or functionality for generating reports on dialer speed, call/list success rates, sales performance, etc.

Dialer call recording

The dialer software allows phone conversations to be recorded.

Dialer call monitoring

The dialer software allows phone conversations to be monitored for coaching purposes; related to sales performance management.

Dialer compliance

The software supports FTC regulations around time zones and dropped calls.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

Dolphin Power Dialer

Overview

What is Dolphin Power Dialer?