Domo Reviews

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Score 8.6 out of 100

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Reviews (1-25 of 72)

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May 24, 2021
Jonghee Jo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Domo would be a great tool if end users are open to learning how to create reports interactively. Users should be educated before full-scale deployment. Also, there should be a data engineering team dedicated to ensuring the quality of the Domo datasets. If the data quality is bad, then the effectiveness of Domo would be very low.
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April 28, 2021
Emily Sperduto | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Domo is very well suited for my Account Management team to help track the progress of seller's RFP's so that we can assure the revenue forecasting is accurate. It helps track wins/losses and RFP statuses so that my team can easily spot any gaps that need to be updated in Salesforce.
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April 27, 2021
Evan Kent | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
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Likelihood to Recommend

We use it for tracking the automatic assignment of tickets via our dialer system. Besides this I am not sure what else it would be useful for. The reporting on the software is usually helpful for determining answer time on an emailed request, but sometimes will be missing tickets when it is most important.
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April 29, 2021
Yosef Ing | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
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Likelihood to Recommend

Domo is well suited for aggregating large amounts of data in one place where you can perform data analysis and reporting.
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April 27, 2021
Luke Ferrel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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Likelihood to Recommend

[Domo is well suited] if you are looking to chart out business performance in a segment (we use it for customer success). What's particularly valuable is the ability to group by segment etc. You can also let your front line easily download and manipulate data so they become amateur analysts
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May 24, 2021
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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Likelihood to Recommend

If the price is not an issue, I can absolutely recommend it to any organization that is looking to optimize its services and management. Of course, if you are a mid or a small sized organization this probably does not make much sense for you.
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May 21, 2021
Anonymous | TrustRadius Reviewer
Score 10 out of 10
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Verified User
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Likelihood to Recommend

If your business is committed to embedding BI into your culture, Domo is worth the price. The end-user experience makes it a joy to use when you need to monitor your metrics. It's a very powerful platform with endless capabilities. If you have a team that can learn the system, set it up, and maintain it then it will bring massive value to your business.
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April 28, 2021
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
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Likelihood to Recommend

Domo is great when you need consolidated data in one place and have multiple data sources. We use it as our source of truth for reporting back on campaigns. Setting up Domo does require some resources and help from someone who can pull data using SQL, so if that is not available that might be tricky.
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April 28, 2021
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Domo is very well suited if you want a single product for most of your commonly used data needs. It does a good job of providing a warehouse, an ETL engine, a visualization platform thereby completing all the aspects needed to get your data journey rolling. It also has a robust set of API using Python, R, and Java to interact with the system which can help connect other systems to Domo.
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April 27, 2021
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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Likelihood to Recommend

Domo is definitely appropriate if you are a medium to large company who can afford the software, but it does provide a tremendous amount of value. It may not be as useful for smaller companies who cannot afford the software.
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February 18, 2020
Jon Stanley | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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Likelihood to Recommend

We use Salesforce with several of our teams, and integrating data from several other sources, and it has always been difficult. Pendo has been used to help us gauge our effectiveness with our customers, and Zendesk to manage CS issues, along with several other platforms. Domo has helped us bridge the information to help us create effective KPIs and have the data to support it.
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October 25, 2019
Luke Ferrel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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Likelihood to Recommend

Domo has amazing functionality and can tie in information from just about any system. It's not quite as intuitive as Tableau, and the visualizations aren't as beautiful, but the back end data manipulation is leaps and bounds better. You'll want to dedicate a single resource (person) to learning and developing on the system. Generally going to want someone with a developer background, rather than someone with only analytics background
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September 20, 2019
Kyle Tucker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Domo is an extremely versatile tool. Find an analyst or someone who is an expert in the platform and they can do wonders for your organization. All scenarios are appropriate as long as you have an SME for the type of content you would like to see. If you can dream it, you can built it in Domo - it's not a tool, it's a platform.
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September 12, 2019
David Hills ★ | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
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Likelihood to Recommend

Domo is great when you want to see lots of values historically or see data you can see natively in a platform. As I mentioned earlier, Domo is the only way our Marketing and Sales teams can see when their emails were opened and compare the send time - this is an example of data I can't see natively.
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October 31, 2019
Gabrielle Wayman | TrustRadius Reviewer
Score 8 out of 10
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Likelihood to Recommend

Domo is great when you have large data sets to measure and report on. It’s able to export data and visualizations in a variety of formats, and easily accessible through the cloud. Also, great to have different internal and external client dashboards.
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September 21, 2019
William H McCall - MBA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Domo is the great data democratizer. You do not need a huge BI team, you need a few people that care about reporting accurately. It easily deploys to thousands and one person can easily manage the access of users and groups. Most things can be easily automated with simple PowerShell scripts.

Dealing with more than a couple hundred million rows of data will be challenging. You will need to engage their development teams to move data fast enough with that kind of volume. That said, they have been hugely supportive and created custom solutions to help us get our reporting out in a timely fashion.
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September 17, 2019
Parker Howell | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Domo is well-suited for business intelligence and high-level presentation of all sorts of metrics. Domo (or any BI tool) does not replace, and should not try to replace the critical role of tools like R or Python which allow for much deeper, verified analysis that should be accompanied with well thought out reasoning.
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October 01, 2019
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Domo is well suited to automate data pulls and data flow runs to get real-time data. It needs improvement on the alerting side. Dataset alerts is a step in the right direction, however it has some flaws and issue working when rows are updates. If the alert system can be improved it will help to inform the right people immediately whenever an action needs to take place.
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September 17, 2019
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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Likelihood to Recommend

Works great for almost every organization I can think of (any size, any industry).
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May 06, 2019
Lara Dunwell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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Likelihood to Recommend

We use Domo in my team for student evaluations and it's very well suited to this purpose. I think that challenges can be experienced that result from questionnaire design, rather than from Domo itself. It is important to keep the evaluations fresh and design them as tailored to the individual student as possible, since students lose interest in questionnaires that are repetitive, especially when they are being surveyed several times in one study period.
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May 02, 2019
Dana Samantha Peterson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Domo is great for quick dashboards, comparison metrics, gauges and scatter plots. It is a little challenging to manipulate the data using beast modes, ETLs, if you are not a programmer/don't know query language.
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May 13, 2019
Byron Conner | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

The best example I can give as it relates to this question is within club reporting. It updates almost instantly and allows management to see where we stand at any moment in the day. This allows us to engage our associates in real time so the desired results can be managed easier.
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May 08, 2019
Todd Pottschmidt | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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Likelihood to Recommend

I am a numbers guy, running a department that thrives on statistical data to drive performance. My team uses Domo hourly to track progress and allows us to drill down into the numbers in order to look for "wins" & "opportunities" at a glance. To me, Domo is excellent for its ability to both track all the data and to put it into a form that is easy for all employees to decipher. If someone wants to dig deeper they can, and if someone just wants a quick glance they can get what they need there as well.
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Feature Scorecard Summary

Pixel Perfect reports (49)
8.2
Customizable dashboards (69)
8.5
Report Formatting Templates (62)
8.3
Drill-down analysis (69)
8.3
Formatting capabilities (68)
8.4
Integration with R or other statistical packages (1)
9
Report sharing and collaboration (69)
8.3
Publish to Web (50)
8.7
Publish to PDF (54)
8.4
Report Versioning (1)
7
Report Delivery Scheduling (62)
8.2
Pre-built visualization formats (heatmaps, scatter plots etc.) (67)
8.5
Location Analytics / Geographic Visualization (61)
8.4
Predictive Analytics (1)
7
Multi-User Support (named login) (64)
8.9
Role-Based Security Model (62)
8.5
Multiple Access Permission Levels (Create, Read, Delete) (67)
8.4
Single Sign-On (SSO) (1)
10
Responsive Design for Web Access (61)
8.5
Dedicated iOS Application (51)
8.4
Dedicated Android Application (1)
10
Dashboard / Report / Visualization Interactivity on Mobile (59)
8.6
REST API (1)
8
Javascript API (1)
8
iFrames (1)
8
Java API (1)
8
Themeable User Interface (UI) (1)
7
Customizable Platform (Open Source) (1)
7

What is Domo?

Domo's Business Cloud is a full self-service business intelligence (BI) software that promises to bring all of your business data together in one platform. According to the vendor, the Business Cloud can help organizations automate reporting, turn data into intelligence, and help executives make faster better-informed decisions.

According to the vendor, companies can use Domo to:

  • Connect to Any Business Data
  • Get Powerful Analytics & Insights
  • Generate Robust Visual Reports
  • Manage Data
  • Send Messages in Real-Time
  • Manage Projects & Tasks
  • Download or Develop New Apps

Domo Features

BI Platform Features

Has featureAdministration via Web Interface
Has featureLive Connection to External Data
Has featureSnapshot of External Data
Has featureIn-memory data model
Has featureMulti-Data Source Reporting (Blending)
Has featureData warehouse / dictionary layer
Has featureETL Capability
Has featureETL Scheduler

Supported Data Sources Features

Has featureMS Excel Workbooks
Has featureText Files (CSV, etc)
Has featureOracle
Has featureMS SQL Server
Has featureIBM DB2
Has featurePostgres
Has featureMySQL
Has featureODBC
Has featureCloudera Hadoop
Has featureHortonworks Hadoop
Has featureEMC Greenplum
Has featureIBM Netezza
Has featureHP Vertica
Has featureParAccel
Has featureSAP Hana
Has featureTeradata
Has featureSage 500
Has featureSalesforce
Has featureSAP
Has featureGoogle Analytics

BI Standard Reporting Features

Has featurePixel Perfect reports
Has featureCustomizable dashboards
Has featureReport Formatting Templates

Ad-hoc Reporting Features

Has featureDrill-down analysis
Has featureFormatting capabilities
Has featureReport sharing and collaboration

Report Output and Scheduling Features

Has featurePublish to Web
Has featurePublish to PDF
Has featureOutput Raw Supporting Data
Has featureReport Delivery Scheduling

Data Discovery and Visualization Features

Has featurePre-built visualization formats (heatmaps, scatter plots etc.)
Has featureLocation Analytics / Geographic Visualization

Access Control and Security Features

Has featureMulti-User Support (named login)
Has featureRole-Based Security Model
Has featureMultiple Access Permission Levels (Create, Read, Delete)
Has featureReport-Level Access Control
Has featureTable-Level Access Control (BI-layer)
Has featureField-Level Access Control (BI-layer)

Mobile Capabilities Features

Has featureResponsive Design for Web Access
Has featureDedicated iOS Application
Has featureDashboard / Report / Visualization Interactivity on Mobile
Additional Features
Has featureReal-Time Messaging Platform
Has featureProject & Task Management
Has featureAppstore

Domo Screenshots

Domo Video

Domo gives every business user—from executives to interns—the power to make better-informed decisions in less time. It’s not just a tool for data visualization or mining, or a dashboard, or anything you think you’ve seen before. It’s a business management platform, and it changes everything.

Domo Integrations

Domo Competitors

Domo Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Standard$83.00Per Month
Professional$160.00Per Month
Enterprise$190.00Per Month

Domo Support Options

 Paid Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

Domo Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Countries:USA, Australia, Canada, Japan
Supported Languages: English, Japenese

Frequently Asked Questions

What is Domo?

Domo is a full self-service business intelligence software that combines several data analysis and reporting tools into one platform. It helps users connect to multiple data sources, create robust visual reports, manage their data, send messages in real-time, manage projects, and develop new apps.

What is Domo's best feature?

Reviewers rate Multi-User Support (named login) highest, with a score of 8.9.

Who uses Domo?

The most common users of Domo are from Mid-size Companies and the Computer Software industry.