Domo visualizes data from multiple systems in a cohesive manner
We collect information from multiple systems, including Work Management, Accounting, Excel, and proprietary Databases. We display the …
Overview
What is Domo?
Domo is a full self-service business intelligence software that combines several data analysis and reporting tools into one platform. It helps users connect to multiple data sources, create robust visual reports, manage their data, send messages in real-time, manage projects,…
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Popular Features
- Report sharing and collaboration (68)9.191%
- Drill-down analysis (67)9.090%
- Customizable dashboards (69)8.686%
- Pre-built visualization formats (heatmaps, scatter plots etc.) (67)8.282%
Reviewer Pros & Cons
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What is Domo?
Domo is a full self-service business intelligence software that combines several data analysis and reporting tools into one platform. It helps users connect to multiple data sources, create robust visual reports, manage their data, send messages in real-time, manage projects, and develop new apps.
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- No setup fee
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- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
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Domo Demo: Data Visualization
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DOMO is Awesome - Visualization Tool Demo
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Product Details
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- Competitors
- Tech Details
- FAQs
What is Domo?
Domo's Business Cloud is a full self-service business intelligence (BI) software that promises to bring all business data together in one platform. According to the vendor, the Business Cloud can help organizations automate reporting, turn data into intelligence, and help executives make faster better-informed decisions.
According to the vendor, companies can use Domo to:
- Connect to Any Business Data
- Get Analytics & Insights
- Generate Robust Visual Reports
- Manage Data
- Send Messages in Real-Time
- Manage Projects & Tasks
- Download or Develop New Apps
Domo Features
BI Platform Features
- Supported: Administration via Web Interface
- Supported: Live Connection to External Data
- Supported: Snapshot of External Data
- Supported: In-memory data model
- Supported: Multi-Data Source Reporting (Blending)
- Supported: Data warehouse / dictionary layer
- Supported: ETL Capability
- Supported: ETL Scheduler
Supported Data Sources Features
- Supported: MS Excel Workbooks
- Supported: Text Files (CSV, etc)
- Supported: Oracle
- Supported: MS SQL Server
- Supported: IBM DB2
- Supported: Postgres
- Supported: MySQL
- Supported: ODBC
- Supported: Cloudera Hadoop
- Supported: Hortonworks Hadoop
- Supported: EMC Greenplum
- Supported: IBM Netezza
- Supported: HP Vertica
- Supported: ParAccel
- Supported: SAP Hana
- Supported: Teradata
- Supported: Sage 500
- Supported: Salesforce
- Supported: SAP
- Supported: Google Analytics
BI Standard Reporting Features
- Supported: Pixel Perfect reports
- Supported: Customizable dashboards
- Supported: Report Formatting Templates
Ad-hoc Reporting Features
- Supported: Drill-down analysis
- Supported: Formatting capabilities
- Supported: Report sharing and collaboration
Report Output and Scheduling Features
- Supported: Publish to Web
- Supported: Publish to PDF
- Supported: Output Raw Supporting Data
- Supported: Report Delivery Scheduling
Data Discovery and Visualization Features
- Supported: Pre-built visualization formats (heatmaps, scatter plots etc.)
- Supported: Location Analytics / Geographic Visualization
Access Control and Security Features
- Supported: Multi-User Support (named login)
- Supported: Role-Based Security Model
- Supported: Multiple Access Permission Levels (Create, Read, Delete)
- Supported: Report-Level Access Control
- Supported: Table-Level Access Control (BI-layer)
- Supported: Field-Level Access Control (BI-layer)
Mobile Capabilities Features
- Supported: Responsive Design for Web Access
- Supported: Mobile Application
- Supported: Dashboard / Report / Visualization Interactivity on Mobile
Additional Features
- Supported: Real-Time Messaging Platform
- Supported: Project & Task Management
- Supported: Appstore
Domo Screenshots
Domo Video
Why Domo?
Domo Integrations
Domo Competitors
Domo Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | USA, Australia, Canada, Japan |
| Supported Languages | English, Japenese |
Frequently Asked Questions
Domo is a full self-service business intelligence software that combines several data analysis and reporting tools into one platform. It helps users connect to multiple data sources, create robust visual reports, manage their data, send messages in real-time, manage projects, and develop new apps.
Reviewers rate Report sharing and collaboration and Report Delivery Scheduling and Role-Based Security Model highest, with a score of 9.1.
The most common users of Domo are from Mid-sized Companies (51-1,000 employees).
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(235)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Domo has become an integral part of organizations, serving as a platform to standardize data consumption and reporting. Users from various departments rely on Domo to visualize information from multiple sources such as Google Analytics, website traffic, product stats, and personal/group trackers. With Domo, regional directors, board of directors, brand leaders, and C-level executives have found a trusted reporting source that addresses the need for consolidated reporting on core KPIs and provides a quick tool for data extraction and analysis. This software has proven to be invaluable in centralizing data visibility and collaboration across departments, allowing users to connect and correlate data from different platforms for historical data analysis and visualization. Whether it is finance, HR, sales, engineering, product development, marketing, or client services departments, Domo is used to report key project indicators and metrics. The software's ability to combine internal and external data provides a holistic view of the organization's performance and leverages data resources effectively. Domo's features have automated reporting processes while reducing reliance on IT resources. It has also provided valuable insights into previously unexplored areas of the business. By aggregating data from various sources, Domo assists customer success teams in understanding customer behavior and performance. In addition, its intuitive user interface makes it an excellent tool for executive reporting by all departments within an organization.
Valuable Tool: Users find Domo to be a valuable tool that provides useful data quickly and easily. Some reviewers have stated that Domo allows them to generate easy-to-read reports and share them with a wide range of stakeholders. The ability to export data in multiple formats is also appreciated by users, as it enables them to customize the information they need for different applications or uses.
User-Friendly Interface: The user interface of Domo is easy to understand and navigate, making it user-friendly. Many users have mentioned that they appreciate the seamless connectivity with other software and data sources, which enables efficient communication among users and spreads information to different teams. Additionally, the capability of connecting multiple platforms makes it easier for users to access and aggregate information from various sources.
Powerful Data Visualization: Domo offers a powerful report generator that automatically creates charts using different metrics, making it a top-notch tool for data visualization. Several reviewers have expressed their satisfaction with the flexibility of Domo, as it allows them to build once, modify, reuse, and avoid repetitive tasks. Furthermore, the centralized platform provided by Domo where all data is stored has been praised by users for giving them access to all their data in one place.
Difficulties in Dataset Management: Some users found it hard to get a visual idea of where their datasets were linked to and felt that it would be helpful to see the schema like in other software such as Sisense or Salesforce. Renaming a field in a dataset caused issues and broke everything that was built. Users desired better tables and pivot tables with basic Excel functionality.
High Cost: The price was considered fairly high for small businesses. Some users mentioned that Domo is expensive and expressed dissatisfaction with the cost of the software.
Steep Learning Curve: The software has a steep learning curve, causing some users to give up and not use it. Users mentioned limitations due to lack of technical know-how, difficulties in navigating through the platform if they do not use it daily, and the need for more comprehensive training.
Users highly recommend integrating Domo with other tools for enhanced functionality and to meet specific business intelligence needs. They suggest exploring other options if Domo does not fulfill these requirements. Users also advise taking ample time for implementation and providing training for new users to become familiar with navigating Domo effectively.
Domo is praised for its ability to make data visually appealing and easy to understand. Users recommend investing time in learning the software as it simplifies live data collection and management, aiding in decision-making. They also advise checking if Domo supports the required type of business intelligence and upcoming upgrades.
Users find Domo to be an excellent tool for managing data effectively, projects, and tasks. It is seen as budget-friendly and easy to use compared to other business intelligence tools. Domo's analysis capabilities, information management features, and ability to connect multiple data sources are highly recommended. Users also appreciate Domo's simple and attractive interface, fluidity, and ease of accessing historical data.
Attribute Ratings
Reviews
(1-4 of 4)Companies can't remove reviews or game the system. Here's why
January 25, 2022
Dominate your Data with DOMO!
Score 10 out of 10
Vetted Review
Verified User
We use Domo to visualise the information in our databases in a smart way; information pulled out from google analytics, traffic on our website, stats about our product, and personal/group trackers that we set up to record KPIs and/or progress reports, which we then sync to Domo to create cards.
- Interactive platform.
- Connectivity with other apps.
- Collaborative work.
- Easy to manage data visualisation.
- Built-in formula/code editor (Beast Mode) to enhance chart creation.
- At first, it is hard to get a hang of some of the more complex charts such as gauges. The guides are ok but hard to follow along and are just blocks and blocks of text. More interactive videos would be helpful to support the already existing material.
N/A
N/A
N/A
N/A
60%
6.0
63.33333333333333%
6.3
100%
10.0
90%
9.0
96.66666666666666%
9.7
N/A
N/A
N/A
N/A
- It has helped improve our productivity by consolidating all information in one place and providing easy-to-use search features.
- Being able to visualise our data has helped us understand our business better and most importantly device plans to improve customer service.
- Since we have all the data of the business synced with Domo we are slowly moving towards a more data-driven business, looking to shift to predictive analytics to anticipate how the seasons and peaks affect website traffic and application flux.
- We are able to visualise better where issues can be found and how to fix them.
- We are able to understand the structure of our data better and find more optimal ways of presenting that on our website, thus enhancing customer experience and increasing web traffic and engagement.
35
Mostly Data Managers, but also CEOs, VPs and heads of department.
We don't, we support each other as we learn and we rely heavily on the support offered by Domo itself.
- Predictive analysis of the data we currently have.
- Getting stats on website traffic and engagement from our users.
- Sending reports of recently added information to the database of our website.
- Understand relationships between different areas of the business by relating different data sets.
Not Sure
- Product Features
- Product Usability
We work in a very eclectic company with multiple functionalities and departments affecting the different products and services we offer, so we needed a product that could be used across all departments without much requirement of previous or specialised knowledge, and Domo has worked wonders for us. It has just the features we need and is very accessible to all the users in the company.
If I did this after having gained more experience with the more advanced features of Domo I might change my review on their support material. Other than that Domo is an amazing tool that I feel contributes greatly to my day-to-day tasks, so my review for them will always be 10/10!
- Creating cards.
- Connecting data sets.
- The use of Buzz to collaborate on a similar data set project.
- Beast Mode can be challenging, but only until you get the hack of it.
Yes, but I don't use it
February 18, 2020
Information and Data the Domo way
Domo has been an integral part of our attempt to manage multiple software applications. Because of the diversity of the platforms we use, Domo has helped us bring the information together in a usable form. We have faced considerable challenges implementing the system. But have found that it usually was one of the other platforms that was causing the issue.
- Helps us spread information to different teams.
- Connects multiple platforms.
- Complexities of linking applications together.
- Hard to customize for specific needs.
N/A
N/A
N/A
N/A
75%
7.5
83.33333333333334%
8.3
76.66666666666667%
7.7
75%
7.5
76.66666666666667%
7.7
80%
8.0
N/A
N/A
- A valuable key in identifying factors to reduce churn.
- Helps in finding more effective ways to allocate resources to the most effective solutions.
I wasn't personally involved with the selection of Domo as compared to other solutions. I am aware that the close proximity of the company to us gave them opportunities to be more personal in their presentation. Tableau was probably our second choice. But the customer service was the last key to us choosing Domo.
No
- Price
- Product Features
- Product Usability
- Product Reputation
- Vendor Reputation
- Positive Sales Experience with the Vendor
- Analyst Reports
- Third-party Reviews
They were willing to take enough time to convince us that they not only had a great solution for us, but they cared about our success. They are located close to us and gave us reassurance that they would support our needs and success. At times we found issues and they tried to help even when it turned out that another platform was the problem.
After working through the implementation of the system, it would be difficult to get any of our key staff to get excited about changing it, even if there was something better out there. There is so much involved with tweaking various platforms, that it again would be difficult. If we were to change the process, it would come down to best product combined with the easiest implementation system.
December 19, 2017
Domo: All in one BI/Analytics platform that will solve majority of your analytics use cases
We deployed Domo as main BI/Analytics platform for everyone in the whole organization. It is meant to centralize data/insight visibility and collaboration across departments. Currently we have more than 750 users on Domo, more than half out of the ~1500 employees there are in the organization. 80% of them are active users.
Domo is utilized to support almost every decision making in the organization, as we want to be a data-driven organization, everyone is encouraged to make decisions based on data. And Domo is the common place for us to have insights from data.
Domo is utilized to support almost every decision making in the organization, as we want to be a data-driven organization, everyone is encouraged to make decisions based on data. And Domo is the common place for us to have insights from data.
- Centralizing data/insights in a single platform. Domo supports hundreds of connectors for different types of data sources, and once the datasets are in Domo platform, they can be joined and available for slicing and dicing snappily.
- Self service. Once datasets are in Domo, users having access to that dataset will be able to easily build their own visualization for analysis and monitoring on their own. Users can also connect their own data (e.g. spreadsheets, .csv files) that can then further be joined with the available datasets.
- Collaboration. The possibility to have discussion *on the data* itself is amazing. Every single dashboard page and chart card has its own chat channel, where people can mention colleagues, attach images & files, both publicly (visible/readable by everyone having access) or privately (only specifically for mentioned users).
- Alerts, including near real time alerts. Domo allows alerts to be defined by any of the users having access, which can then be shared for others to reuse (subscribe to alert) as well. Domo delivers alerts via SMS, mobile app notification, in-browser notification and email. Powerful for executives who would like to be made aware when certain key metrics changes significantly.
- Insights on the go. Domo's mobile app is currently unparalleled by others in terms of insight consumption and basic exploration.
- Beautiful UI & UX.
- Able to handle large datasets. Our largest datasets are in the range of hundreds of millions records per dataset. In total we have more than 10 billions rows from hundreds of datasets.
- All in one platform. By pareto 80-20 principle, just by deploying and utilizing Domo well, you will get 80% of your data/insight use cases resolved.
- Support. Granted, most of our needs simply works without the need of support and issues rarely happens. However when it does happen, the response from their support team is painfully slow and it takes long to get through the layers of support teams when the issues are indeed advanced and can't be solved by their first layer of support.
- Data Catalog. Self service when ungoverned may result in mess. Domo offers great tools to display and manage datasets, pages, cards; however there is no proper Data Catalog that will allow us list and define datasets, pages, metrics, cards to help business users navigate the plethora of data and information in the platform.
- Real time / live queries. Currently Domo lives & breathes on datasets concept, whereby the snapshot of the data has to be imported into Domo first as datasets. While some other BI/Analytics tools works for live queries. These live query capabilities are needed for real time use cases as well as exploratory analyses. We're currently happy with "near" real time instead, whereby the datasets in Domo is refreshed every 15 minutes (the fastest frequency Domo currently supports).
Domo is the only one truly all-in-one platform. For example, at the time of assessment (mid-end 2016), Tableau didn't have alert feature off the shelf,
Domo is the only one with powerful mobile apps, no other even come close.
Domo not only has alert feature but it's also self-service and supports SMS & mobile app notification.
Domo is the only one allowing collaboration with their in-platform chat (Buzz) and seamless sharing.
Domo has the most data sources connection supported.
Domo's datasets simply works, compared to headache in maintaining Tableau Data Extract for example.
Most other products would introduce heavy burden on the databases especially those relying on live queries to work.
Domo has the most user-friendly, intuitive and beautiful UI/UX.
Domo is the only one with powerful mobile apps, no other even come close.
Domo not only has alert feature but it's also self-service and supports SMS & mobile app notification.
Domo is the only one allowing collaboration with their in-platform chat (Buzz) and seamless sharing.
Domo has the most data sources connection supported.
Domo's datasets simply works, compared to headache in maintaining Tableau Data Extract for example.
Most other products would introduce heavy burden on the databases especially those relying on live queries to work.
Domo has the most user-friendly, intuitive and beautiful UI/UX.
N/A
N/A
N/A
N/A
73.33333333333333%
7.3
87.5%
8.8
64%
6.4
76.66666666666667%
7.7
97.5%
9.8
100%
10.0
76.66666666666667%
7.7
Yes
Periscope Data. Periscope Data is more suitable for analysts, specifically SQL-savvy users. For self service and organization wide BI/Analytics platform, Periscope Data still has a lot to catch up.
- Price
- Product Features
- Product Usability
- Product Reputation
Features and usability of Domo solves the key objective we needed to achieve: self service platform at the scale of hundreds of users and cross functions within the organization, avoiding bottleneck if otherwise centralized in a particular team. The price point for unlimited data & users (Enterprise License) was reasonable for our company size.
Stress test the platform and secure commitment on Support.
December 01, 2017
Domo is a game changer for any size shop
Score 10 out of 10
Vetted Review
Verified User
Domo is currently being rolled out to our entire organization and is being used as a platform to standardize how we consume data and reports. We started with a targeted POC for a single department, but quickly attracted interest from departments all over the company, which helped drive the success of the platform. We now have a solution that enables data driven communication and collaboration across teams, giving our executive team a shared and trusted view of the organization.
- Ease of use. As a tool it's comfortable, approachable and forgiving. If you have a tool that end users can dive into without fear, and create and think and collaborate, without training, without hand-holding, you quickly realize how rare and important that is. You'll need more licenses than you think because of how fast user adoption is.
- Speed of implementation. You can go from 0-60 faster than a Tesla. We were up and running in weeks, with live working dashboards sourced from a mixture of external and internal data sets.
- Sharing and Collaboration. In addition to getting internal departments to collaborate and share insights around their data, we quickly realized how easy it would be to provide analytics to our customers and partners. Everything is in place to setup external secure analytics portals to outside parties, and it's a game changer.
- Data quality. Remember those days of building exception reports to call out data issues that no one wants to take ownership of? With Domo I ended up with crowd sourced data quality that grew organically from users finding issues, and building cards to highlight those issues. A simple alert to the manager/owner of that upstream process, or to the users names showing up in relation to the issue, have not only helped us shine a light on significant issues, but has resulted in users being aware of the downstream impacts and in some cases enables them to manage their own data quality. Makes for a great segue into those data governance initiatives when you have dashboards showing how dirty or clean your data is.
- It would be helpful if we could filter (using the page analyzer) for the report side variables (beast mode calculations). But it's probably in the works.
- Being able to use variables in card titles would be useful when we're building cards and dashboards that are dependent on row level security (PDP).
- Debugging Beast Mode calculations would be super helpful, when you're trying to figure out what's wrong with your statement.
- Report Scheduling was missing, but it's getting released to everyone in the next week or so.
I looked at 20 different BI tools before I chose Domo (even over the tools I was most familiar with). I went with Domo because it was the right fit for the organization I'm at. Every company will have different priorities and needs, but for us I wanted the following:
- Cloud
- Mobile ready
- Light, easy, simple (user friendly)
- Collaboration (including direct line to support)
- Pre-built connectors into common applications, and templates "domo apps" for common dashboards
- Cloud
- Mobile ready
- Light, easy, simple (user friendly)
- Collaboration (including direct line to support)
- Pre-built connectors into common applications, and templates "domo apps" for common dashboards
N/A
N/A
N/A
N/A
30%
3.0
86.66666666666666%
8.7
80%
8.0
75%
7.5
100%
10.0
100%
10.0
N/A
N/A
100
Underwriting. Operations. Accounting. Audit. Loss control. Executive. Marketing. HR. All divisions.
Smart creative people that enjoy helping others. Anyone can learn, but a background in supporting BI tools is a plus.
- Providing analytics to our partners
- Data awareness
- Data democratization
- Integrating analytics with some of our applications
- Data governance
- Collaboration
- Customer self service BI
No
We had SSRS. We still use it where applicable. But most reporting has transitioned to domo.
- Product Features
- Product Usability
Ease of use. In the cloud. Mobile first.
Wouldn’t change anything. Domo was the right tool for us.
- Vendor implemented
- Professional services company
Big squid
No
Change management was minimal
- We didn’t really have any.
Yes
It was. Domo was easy to contact, they responded right away, and worked closely with us until the issue was resolved.
They’ve been a partner with us from day one. We aren’t a large customer, but you would never know it from the support we get. Each time we have a request they make sure it’s on their roadmap. Each time we have an issue, they work with us to resolve it. I haven’t encountered support like Domo’s Very often on the software industry.
- building a card
- setting up a connection to established data sets
- using the magic ETL
- some options for tweaking some visuals are limited and hard to track down.
- beast mode calcs are difficult to troubleshoot sometimes.
Yes
really well. no complaints from any users.