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Overview

What is Domo?

Domo is a full self-service business intelligence software that combines several data analysis and reporting tools into one platform. It helps users connect to multiple data sources, create robust visual reports, manage their data, send messages in real-time, manage projects,…

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Recent Reviews

TrustRadius Insights

Domo has become an integral part of organizations, serving as a platform to standardize data consumption and reporting. Users from various …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 28 features
  • Report sharing and collaboration (70)
    9.3
    93%
  • Customizable dashboards (71)
    9.1
    91%
  • Pre-built visualization formats (heatmaps, scatter plots etc.) (69)
    8.7
    87%
  • Drill-down analysis (69)
    8.3
    83%

Reviewer Pros & Cons

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Pricing

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Unavailable

What is Domo?

Domo is a full self-service business intelligence software that combines several data analysis and reporting tools into one platform. It helps users connect to multiple data sources, create robust visual reports, manage their data, send messages in real-time, manage projects, and develop new apps.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is SAP Crystal?

SAP Crystal is an analytics and reporting software solution for SMBs. SAP Crystal comprises Crystal Reports for pixel-perfect reporting, and SAP Crystal Server for automated distribution and self-service access to reports, dashboards and data exploration.

What is Zoho Analytics?

Zoho Analytics (formerly Zoho Reports) is a self-service BI and analytics platform that allows users to analyze their business data and create reports and dashboards. It is designed to help users create and share reports quickly, without IT assistance.

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Product Demos

Domo demo

YouTube

Domo Demo: Data Visualization

YouTube

Domo Demo

YouTube

DOMO is Awesome - Visualization Tool Demo

YouTube
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Features

BI Standard Reporting

Standard reporting means pre-built or canned reports available to users without having to create them.

8.7
Avg 8.2

Ad-hoc Reporting

Ad-Hoc Reports are reports built by the user to meet highly specific requirements.

8.8
Avg 8.1

Report Output and Scheduling

Ability to schedule and manager report output.

8.3
Avg 8.3

Data Discovery and Visualization

Data Discovery and Visualization is the analysis of multiple data sources in a search for patterns and outliers and the ability to represent the data visually.

8.2
Avg 8.0

Access Control and Security

Access control means being able to determine who has access to which data.

8.9
Avg 8.5

Mobile Capabilities

Support for mobile devices like smartphones and tablets.

8.4
Avg 7.9

Application Program Interfaces (APIs) / Embedding

APIs are a set of routines, protocols, and tools for used for embedding one application in another

7.7
Avg 7.9
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Product Details

What is Domo?

Domo's Business Cloud is a full self-service business intelligence (BI) software that promises to bring all business data together in one platform. According to the vendor, the Business Cloud can help organizations automate reporting, turn data into intelligence, and help executives make faster better-informed decisions.

According to the vendor, companies can use Domo to:

  • Connect to Any Business Data
  • Get Analytics & Insights
  • Generate Robust Visual Reports
  • Manage Data
  • Send Messages in Real-Time
  • Manage Projects & Tasks
  • Download or Develop New Apps

Domo Features

BI Platform Features

  • Supported: Administration via Web Interface
  • Supported: Live Connection to External Data
  • Supported: Snapshot of External Data
  • Supported: In-memory data model
  • Supported: Multi-Data Source Reporting (Blending)
  • Supported: Data warehouse / dictionary layer
  • Supported: ETL Capability
  • Supported: ETL Scheduler

Supported Data Sources Features

  • Supported: MS Excel Workbooks
  • Supported: Text Files (CSV, etc)
  • Supported: Oracle
  • Supported: MS SQL Server
  • Supported: IBM DB2
  • Supported: Postgres
  • Supported: MySQL
  • Supported: ODBC
  • Supported: Cloudera Hadoop
  • Supported: Hortonworks Hadoop
  • Supported: EMC Greenplum
  • Supported: IBM Netezza
  • Supported: HP Vertica
  • Supported: ParAccel
  • Supported: SAP Hana
  • Supported: Teradata
  • Supported: Sage 500
  • Supported: Salesforce
  • Supported: SAP
  • Supported: Google Analytics

BI Standard Reporting Features

  • Supported: Pixel Perfect reports
  • Supported: Customizable dashboards
  • Supported: Report Formatting Templates

Ad-hoc Reporting Features

  • Supported: Drill-down analysis
  • Supported: Formatting capabilities
  • Supported: Report sharing and collaboration

Report Output and Scheduling Features

  • Supported: Publish to Web
  • Supported: Publish to PDF
  • Supported: Output Raw Supporting Data
  • Supported: Report Delivery Scheduling

Data Discovery and Visualization Features

  • Supported: Pre-built visualization formats (heatmaps, scatter plots etc.)
  • Supported: Location Analytics / Geographic Visualization

Access Control and Security Features

  • Supported: Multi-User Support (named login)
  • Supported: Role-Based Security Model
  • Supported: Multiple Access Permission Levels (Create, Read, Delete)
  • Supported: Report-Level Access Control
  • Supported: Table-Level Access Control (BI-layer)
  • Supported: Field-Level Access Control (BI-layer)

Mobile Capabilities Features

  • Supported: Responsive Design for Web Access
  • Supported: Mobile Application
  • Supported: Dashboard / Report / Visualization Interactivity on Mobile

Additional Features

  • Supported: Real-Time Messaging Platform
  • Supported: Project & Task Management
  • Supported: Appstore

Domo Screenshots

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Domo Video

Why Domo?

Domo Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUSA, Australia, Canada, Japan
Supported LanguagesEnglish, Japenese

Frequently Asked Questions

Domo is a full self-service business intelligence software that combines several data analysis and reporting tools into one platform. It helps users connect to multiple data sources, create robust visual reports, manage their data, send messages in real-time, manage projects, and develop new apps.

GoodData, Mediafly, and Looker are common alternatives for Domo.

Reviewers rate Report sharing and collaboration and Publish to Web highest, with a score of 9.3.

The most common users of Domo are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(235)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Domo has become an integral part of organizations, serving as a platform to standardize data consumption and reporting. Users from various departments rely on Domo to visualize information from multiple sources such as Google Analytics, website traffic, product stats, and personal/group trackers. With Domo, regional directors, board of directors, brand leaders, and C-level executives have found a trusted reporting source that addresses the need for consolidated reporting on core KPIs and provides a quick tool for data extraction and analysis. This software has proven to be invaluable in centralizing data visibility and collaboration across departments, allowing users to connect and correlate data from different platforms for historical data analysis and visualization. Whether it is finance, HR, sales, engineering, product development, marketing, or client services departments, Domo is used to report key project indicators and metrics. The software's ability to combine internal and external data provides a holistic view of the organization's performance and leverages data resources effectively. Domo's features have automated reporting processes while reducing reliance on IT resources. It has also provided valuable insights into previously unexplored areas of the business. By aggregating data from various sources, Domo assists customer success teams in understanding customer behavior and performance. In addition, its intuitive user interface makes it an excellent tool for executive reporting by all departments within an organization.

Valuable Tool: Users find Domo to be a valuable tool that provides useful data quickly and easily. Some reviewers have stated that Domo allows them to generate easy-to-read reports and share them with a wide range of stakeholders. The ability to export data in multiple formats is also appreciated by users, as it enables them to customize the information they need for different applications or uses.

User-Friendly Interface: The user interface of Domo is easy to understand and navigate, making it user-friendly. Many users have mentioned that they appreciate the seamless connectivity with other software and data sources, which enables efficient communication among users and spreads information to different teams. Additionally, the capability of connecting multiple platforms makes it easier for users to access and aggregate information from various sources.

Powerful Data Visualization: Domo offers a powerful report generator that automatically creates charts using different metrics, making it a top-notch tool for data visualization. Several reviewers have expressed their satisfaction with the flexibility of Domo, as it allows them to build once, modify, reuse, and avoid repetitive tasks. Furthermore, the centralized platform provided by Domo where all data is stored has been praised by users for giving them access to all their data in one place.

Difficulties in Dataset Management: Some users found it hard to get a visual idea of where their datasets were linked to and felt that it would be helpful to see the schema like in other software such as Sisense or Salesforce. Renaming a field in a dataset caused issues and broke everything that was built. Users desired better tables and pivot tables with basic Excel functionality.

High Cost: The price was considered fairly high for small businesses. Some users mentioned that Domo is expensive and expressed dissatisfaction with the cost of the software.

Steep Learning Curve: The software has a steep learning curve, causing some users to give up and not use it. Users mentioned limitations due to lack of technical know-how, difficulties in navigating through the platform if they do not use it daily, and the need for more comprehensive training.

Users highly recommend integrating Domo with other tools for enhanced functionality and to meet specific business intelligence needs. They suggest exploring other options if Domo does not fulfill these requirements. Users also advise taking ample time for implementation and providing training for new users to become familiar with navigating Domo effectively.

Domo is praised for its ability to make data visually appealing and easy to understand. Users recommend investing time in learning the software as it simplifies live data collection and management, aiding in decision-making. They also advise checking if Domo supports the required type of business intelligence and upcoming upgrades.

Users find Domo to be an excellent tool for managing data effectively, projects, and tasks. It is seen as budget-friendly and easy to use compared to other business intelligence tools. Domo's analysis capabilities, information management features, and ability to connect multiple data sources are highly recommended. Users also appreciate Domo's simple and attractive interface, fluidity, and ease of accessing historical data.

Attribute Ratings

Reviews

(1-25 of 35)
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Nastassja Rodriguez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Most features are very easy to use even for someone without previous experience with data analytics/visualisation software. Obviously there are a few features that require more expertise (such as using beast mode), but Domo has an amazing platform where one can acquire this knowledge.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I can't emphasize enough how amazing it is to be able to use a data product on day one, without a steep learning curve. The perceived difficulty of creating reports and visualizing data had held us back from really diving in. Once we (as a team) realized how easy Domo is to use, there was nothing to stop us anymore.
August 10, 2021

Domo is good

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Very easy to use. I do have trouble navigating Domo university but the program itself is very easy to navigate. I am still learning the full functionality but we have already implemented Domo into our business practices. We use the cards to take snapshot of all our data sets. Very good.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
From a user perspective, it has been fantastic for keeping teams aligned on how campaigns are performing, what deals are closing, and which product features are being used. It's been extremely helpful to have reports that pull from several different data sources. The filters and option to export also makes it easy to use and repurpose the data as needed.
April 28, 2021

Domo Review

Emily Sperduto | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Overall, Domo is a fantastic platform that centralizes all data and is very user-friendly. I highly recommend it for larger companies who utilize various data/reporting systems (keep in mind that it is costly). It is an overall great solution and a more efficient way to pull analytics and insights.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Domo is mostly easy to use though maneuvering through its data warehouse is not as convenient as one would expect. They lack a good search facility and data cataloging features. Other fronts where it needs some improvement in the creation of dashboards. The options provided to develop a dashboard are very limited, particularly when you compare it with well-established products like Tableau.
October 01, 2019

Domo is good.

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Easy to learn how to use and maneuver around inside of Domo and it does have some very useful features. Along with an easy to learn platform, it has a great community that has asked and answered almost every question that you can think of to help when you get stuck.
William H McCall - MBA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have worked with a ton of technologies and Domo has been by far the easiest to use and fastest to get value from. It is not perfect but it literally gets better by the day. They are constantly working to improve the product and work with us as a partner, not as a vendor.
Kyle Tucker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is very usable, for many different roles. Our executive team, to sales reps out in the field, to devs in house, to product performance metrics - the product is being used everywhere. There isn't a role that couldn't benefit in some way from having Domo as part of their day to day operations and reporting.
September 17, 2019

Favorite BI Tool!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
This one is tough. For seasoned BI professionals, it is very easy to use the product. However, Domo seems to pitch their product to non-technical users, and I feel like the platform may be too advanced for that type of user; it's hard to be everything to everyone.
David Hills ★ | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Domo does what says it can: aggregate data and it has a built-in chat feature so users can discuss it. The platform is optimized for the report user's experience but has room to improve how the report builder accomplishes their task. It's definitely better than nothing and flying blind, but I can't give it a glowing recommendation because it's not the easiest tool to build reports with.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I mainly give it this rating because of the APP and its functionality. I love the fact that Domo went to a single sign-on system, which allows for more accessibility across multiple platforms (ipad, iphone,etc..). When the App drills down it does not get "lost" in its own pages and goes back and forth from page to page with ease.
Arunava Dasgupta | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
With both IOS/Android app and drill down feature, you do not need a tutorial for Domo. It's super easy to use, share and even download and store visualizations if needed. Since using Domo, we have rarely used Powerpoint presentations for business reviews as there are limited needs to make one.
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